EtreCheckPro version: 6.8.0 (68016)
Report generated: 2023-01-04 13:50:23
Download EtreCheckPro from https://etrecheck.com
Runtime: 2:44

Performance: Excellent

Problem: Other problem
Description:
The battery will not charge when the laptop is plugged in. I have trie
d multiple official apple 61W USB-C chargers and cables. I have also t
ried charging via all 4 of the ports. The battery icon in the menu bar
shows the lightning icon indicating that it is plugged in but when I
click on it it says â  Battery not chargingâ  . I have tried resetting SMC
without any changes.

Major Issues:
    Anything that appears on this list needs immediate attention.

    Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

    Time Machine auto backup disabled - Time Machine auto backups are disabled.
    Heavy RAM usage - Apps are using a large amount of RAM.
    Clean up - There are orphan files that could be removed.
    Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
    Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
    MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)
        Status: Supported
    MacBook Pro Model: MacBookPro16,2
    2 GHz Quad-Core Intel Core i5 (i5-1038NG7) CPU: 4-core
    16 GB RAM - Not upgradeable
        BANK 0/ChannelA-DIMM0 - 8 GB LPDDR4X 3733
        BANK 2/ChannelB-DIMM0 - 8 GB LPDDR4X 3733
    Battery: Health = Normal - Cycle count = 252

Video Information:
    Intel Iris Plus Graphics - VRAM: 1536 MB
        Color LCD (built-in) 2880 x 1800

Drives:
    disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes)
    Internal PCI-Express 8.0 GT/s x4 NVM Express
        disk0s1 - EFI [EFI] 315 MB
        disk0s2 [APFS Container] 1.00 TB
            disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes)
                disk1s1 (APFS) [APFS Container] (15.41 GB used)
                    disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (15.41 GB used)
                disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (940.38 GB used)
                disk1s3 - Preboot (APFS) [APFS Preboot] (540 MB used)
                disk1s4 - Recovery (APFS) [Recovery] (1.12 GB used)
                disk1s5 - VM (APFS) [APFS VM] (25 KB used)
                disk1s6 - Update (APFS) (6 MB used)

Mounted Volumes:
    disk1s1s1 - Macintosh HD [APFS Snapshot]
        Filesystem: APFS
        Mount point: /
        Read-only: Yes
        Used: 15.41 GB
        Shared values
            Size: 1.00 TB
            Free: 42.58 GB
            Available: 51.23 GB

    disk1s2 - Macintosh HD - Data [APFS Virtual drive]
        Filesystem: APFS
        Mount point: /System/Volumes/Data
        Encrypted
        Used: 940.38 GB
        Shared values
            Size: 1.00 TB
            Free: 42.58 GB
            Available: 51.23 GB

    disk1s3 - Preboot [APFS Preboot]
        Filesystem: APFS
        Mount point: /System/Volumes/Preboot
        Used: 540 MB
        Shared values
            Size: 1.00 TB
            Free: 42.58 GB

    disk1s5 - VM [APFS VM]
        Filesystem: APFS
        Mount point: /System/Volumes/VM
        Used: 25 KB
        Shared values
            Size: 1.00 TB
            Free: 42.58 GB

    disk1s6 - Update
        Filesystem: APFS
        Mount point: /System/Volumes/Update
        Used: 6 MB
        Shared values
            Size: 1.00 TB
            Free: 42.58 GB

Network:
    Interface en7: USB 10/100/1000 LAN
    Interface en8: USB 10/100/1000 LAN 2
    Interface en0: Wi-Fi
        802.11 a/b/g/n/ac
    Interface bridge0: Thunderbolt Bridge
    Interface bridge0: Thunderbolt Bridge 2
    iCloud Status: one pending file

System Software:
    macOS Monterey 12.6 (21G115)
    Time since boot: Less than an hour

Notifications:

    Microsoft Outlook.app
        one notification
    Creative Cloud.app
        one notification

Security:
    Gatekeeper: App Store and identified developers
    System Integrity Protection: Enabled

    Antivirus software: Apple

Unsigned Files:
    Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
        Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
        Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist
        Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist
        Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon
        Details: Exact match found in the legitimate list - probably OK

    Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

    Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane

    Apps: 4

Applications:
    425 apps
    66 x86-only apps
    8 unsigned apps

Kernel Extensions:
    /Library/Extensions
        [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (Canon Inc., 10.75.21 - SDK 10.8)
        [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9)

System Launch Daemons:
    [Not Loaded] 38 Apple tasks
    [Loaded] 199 Apple tasks
    [Running] 143 Apple tasks
    [Other] One Apple task

System Launch Agents:
    [Not Loaded] 17 Apple tasks
    [Loaded] 186 Apple tasks
    [Running] 153 Apple tasks

Launch Daemons:
    [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-13)
        Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator

    [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-13)
        Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper

    [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-07-18)
        Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2

    [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-10-11)
        Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService

    [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2020-08-04)
        Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon

    [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2020-08-04)
        Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon

    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-12-14)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

    [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-06-02)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

    [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-12-06)
        Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon

    [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2022-03-31)
        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Launch Agents:
    [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-13)
        Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper

    [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-07-18)
        Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true

    [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-10-11)
        Command: /Library/Application Support/Adobe/AdobeGCClient/AGMService -mode=logon

    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-11)
        Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon

    [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2020-07-18)
        Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app'

    [Other] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2020-08-04)
        Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater

    [Running] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-12-14)
        Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

    [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2022-03-31)
        Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

User Launch Agents:
    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-11)
        Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled

    [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2022-09-24)
        Executable: ~/Library/Application Support/CleanMyMac X/CleanMyMac X Updater.app/Contents/MacOS/CleanMyMac X Updater

User Login Items:
    [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2022-11-18)
        Application
        /Applications/Adobe Acrobat Reader.app/Contents/Helpers/AdobeResourceSynchronizer.app

    [Running] Moom (App Store - installed 2022-06-20)
        Application
        /Applications/Moom.app

    [Running] Microsoft AutoUpdate (Microsoft Corporation - installed 2022-12-14)
        Application
        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

    [Running] Android File Transfer Agent (Google, Inc. - installed 2022-11-25)
        Application
        ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app

App Extensions:
    Finder sync extensions:
        Core Sync Helper - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app

    Action services:
        Share to Notability - /Applications/Notability.localized/Notability.app

    Notification providers:
        KeynoteNotificationServiceExtension - /Applications/Keynote.app
        NumbersNotificationServiceExtension - /Applications/Numbers.app
        PagesNotificationServiceExtension - /Applications/Pages.app

    Safari extensions:
        eWallet AutoPass - /Applications/eWallet.app

    QuickLook Previews:
        QuickLook Extension - /Applications/Letter Opener Lite.app
            com.creativeinaustria.letteropener.winmail *.dat
            com.creativeinaustria.letteropener.msg *.msg
            com.creativeinaustria.letteropener.xps *.xps

Internet Plug-ins:
    AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-20)
    AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-20)
    JavaAppletPlugin: Java 8 Update 321 build 07 (? - installed 2022-03-31)
    AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-07-18)

Audio Plug-ins:
    MSTeamsAudioDevice: 2022.31.01.1 (Microsoft Corporation - installed 2022-08-01)

3rd Party Preference panels:
    Java (? - installed 2021-12-16)

Backup:
    Skip System Files: No
    Destinations:
        S***********************e [Local]
            Total size: 1.00 TB
            Total number of backups: 1
            Oldest backup: 2022-08-18 17:39:25
            Last backup: 2022-08-18 17:39:25
        S***********************e [Local] (Last used)
            Total size: 3.00 TB
            Total number of backups: 12
            Oldest backup: 2020-09-14 05:32:31
            Last backup: 2022-12-11 11:53:22
    One local snapshot
    Oldest local snapshot: 2022-12-11 10:06:20
    Last local snapshot: 2022-12-11 10:06:20

Performance:
    System Load: 1.54 (1 min ago) 1.98 (5 min ago) 2.35 (15 min ago)
    Nominal I/O usage: 0.07 MB/s
    File system: 17.02 seconds
    Write speed: 1914 MB/s
    Read speed: 2564 MB/s

CPU Usage Snapshot:
    Type Overall
    System: 2 %
    User: 5 %
    Idle: 93 %

Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    EtreCheckPro 25.24 % (Etresoft, Inc.)
    WindowServer 16.14 % (Apple)
    kernel_task 3.28 % (Apple)
    ControlCenter 2.06 % (Apple)
    launchd 0.44 % (Apple)

Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    mds_stores 2.04 GB (Apple)
    EtreCheckPro 672 MB (Etresoft, Inc.)
    Adobe Desktop Service 303 MB (Adobe Inc.)
    Safari 168 MB (Apple)
    Mail 160 MB (Apple)

Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    Mail 2 MB / 6 KB (Apple)
    mDNSResponder 787 KB / 408 KB (Apple)
    biometrickitd 122 KB / 223 KB (Apple)
    com.apple.WebKit.Networking 32 KB / 23 KB (Apple)
    apsd 7 KB / 33 KB (Apple)

Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)
    WindowServer 7 (Apple)
    locationd 1 (Apple)
    ControlCenter 1 (Apple)
    airportd 1 (Apple)
    Core Sync 0 (Adobe Inc.)

Virtual Memory Information:
    Physical RAM: 16 GB

    Free RAM: 3.09 GB
    Used RAM: 5.91 GB
    Cached files: 7.01 GB

    Available RAM: 10.09 GB
    Swap Used: 0 B

Software Installs (past 60 days):
    Install Date Name (Version)
    2022-11-05 iMovie (10.3.5)
    2022-11-11 XProtectPlistConfigData (2165)
    2022-11-18 Adobe Acrobat Reader (22.003.20281) (22.003.20281)
    2022-11-23 Letter Opener (15.0.1)
    2022-11-23 GoodNotes (5.9.56)
    2022-11-23 The Print Shop 2 (2.0.11)
    2022-12-06 Microsoft Teams (1.00.531156)
    2022-12-09 XProtectPayloads (86)
    2022-12-14 Microsoft AutoUpdate (4.54.22121100)
    2022-12-16 Microsoft Word (16.68.22121100)
    2022-12-16 Microsoft Excel (16.68.22121100)
    2022-12-26 Microsoft Outlook (16.68.22121100)

Clean up:
    /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist
        /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater
        Executable not found

Diagnostics Information (past 7-30 days):
    2023-01-04 12:57:17 triald - High CPU Use
        Executable: /usr/libexec/triald

    2023-01-04 12:32:43 signpost_reporter - High CPU Use
        Executable: /usr/libexec/signpost_reporter


End of report