EtreCheck version: 5.6.4 (5222) Report generated: 2020-12-16 13:11:54 Download EtreCheck from https://etrecheck.com Runtime: 1:43 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Description: MacBook Pro freezes and requires a hard reboot. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,1 2.6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core 16 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 110 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3584 x 2240 AMD Radeon Pro 5300M - VRAM: 4 GB Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 7 volumes) disk1s1 - Macintosh HD (APFS) [Fusion Drive] (Shared) disk1s1s1 - Macintosh HD (APFS) (Shared - 15.05 GB used) disk1s1s1 - Macintosh HD (APFS) (Shared - 15.05 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 73.24 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 295 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s6 - U****e (APFS) (Shared - 729 KB used) Mounted Volumes: disk1s1s1 - Macintosh HD 499.96 GB (Shared - 15.05 GB used, 412.26 GB available, 410.61 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 499.96 GB (Shared - 73.24 GB used, 412.26 GB available, 410.61 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 499.96 GB (Shared - 295 MB used, 410.61 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 499.96 GB (Shared - 20 KB used, 410.61 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - U****e 499.96 GB (Shared - 729 KB used, 410.61 GB free) APFS Mount point: /System/Volumes/U****e Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.1 (20C69) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 5 Kernel Extensions: /Library/Application Support/VirtualBox VBoxDrv.kext (6.1.12) VBoxNetAdp.kext (6.1.12) VBoxNetFlt.kext (6.1.12) VBoxUSB.kext (6.1.12) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 182 Apple tasks [Running] 131 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 181 Apple tasks [Running] 143 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-10) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-12-15) [Not Loaded] com.oracle.java.Java-Updater.plist (? 840d562b - installed 2020-08-03) Launch Daemons: [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-10) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-10) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-12-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-08-10) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-15) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-08-03) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2020-08-08) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-19) [Other] mega.mac.megaupdater.plist (? 0 - installed 2020-12-15) User Login Items: [Not Loaded] LaunchAtLoginHelper (Yvette Testut - installed 2020-05-22) Modern Login Item /Applications/AltServer.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2020-11-21) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Loaded] StartUpHelper (Spotify - installed 2020-11-21) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Internet Plug-ins: PepperFlashPlayer: 32.0.0.433 (Adobe Inc. - installed 2020-09-21) JavaAppletPlugin: Java 8 Update 261 build 12 (? - installed 2020-10-01) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: MKPlayer (App Store - installed 2020-10-16) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-08-25) Java (? - installed 2020-10-01) Backup: Time Machine Not Configured! Performance: System Load: 4.07 (1 min ago) 2.20 (5 min ago) 0.91 (15 min ago) Nominal I/O speed: 17.56 MB/s File system: 19.42 seconds Write speed: 2693 MB/s Read speed: 2577 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 37.81 % (?) EtreCheck 16.35 % (App Store) mdbulkimport 10.06 % (Apple) trustd 2.51 % (Apple) Google Chrome 0.54 % (Google, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 565 MB (App Store) Google Chrome 196 MB (Google, Inc.) AppleSpell 57 MB (Apple) Dock 56 MB (Apple) accountsd 46 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 3 MB / 9 MB (?) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) UsageTrackingAgent 0 B / 0 B (Apple) SafariBookmarksSyncAgent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 7.57 GB Used RAM: 4.91 GB Cached files: 3.52 GB Available RAM: 11.09 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-11-16 CyberGhost VPN 2020-11-21 The Unarchiver (4.2.4) 2020-11-21 Speedtest (1.18) 2020-11-21 Keynote (10.0) 2020-11-21 Numbers (10.0) 2020-11-21 Pages (10.0) 2020-11-21 iMovie (10.2.1) 2020-11-26 Polarr Photo Editor (5.10.21) 2020-12-04 Mono Framework 2020-12-14 macOS Catalina 10.15.7 Update 2020-12-14 Command Line Tools for Xcode (12.3) 2020-12-14 macOS Big Sur (11.1) 2020-12-14 macOS 11.1 (11.1) 2020-12-15 Microsoft AutoUpdate 2020-12-16 EtreCheck (5.6.4) Clean up: ~/Library/LaunchAgents/mega.mac.megaupdater.plist /Applications/MEGAsync.app/Contents/MacOS/MEGAupdater Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report