EtreCheck version: 5.5.3 (5102) Report generated: 2020-04-03 14:15:38 Download EtreCheck from https://etrecheck.com Runtime: 2:21 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Apps are crashing Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, Mid 2012) MacBook Pro Model: MacBookPro9,2 1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core 10 RAM - At maximum BANK 0/DIMM0 - 2 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 182 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800 Drives: disk0 - Samsung SSD 840 EVO 500GB 500.11 GB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 499.90 GB disk1 [APFS Virtual drive] 499.90 GB (Shared by 4 volumes) disk1s1 - M*****D (APFS) (Shared - 393.94 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk2 - Seagate BUP Ultra Touch 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - B*********s (Mac OS Extended (Case-sensitive, Journaled)) 999.86 GB (335.25 GB used) Mounted Volumes: disk1s1 - M*****D 499.90 GB (Shared - 393.94 GB used, 108.69 GB available, 104.19 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 499.90 GB (Shared - 1.07 GB used, 104.19 GB free) APFS Mount point: /private/var/vm disk2s2 - B*********s 999.86 GB (335.25 GB used, 664.67 GB available, 664.61 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/B*********s Network: Interface en0: Ethernet Interface en4: iPhone Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS Mojave 10.14.1 (18B75) Time since boot: About 5 hours Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Unsigned files are hidden. 29 unsigned apps 32-bit Applications: 142 32-bit apps Kernel Extensions: /Library/Extensions SeagateDiskService.kext (21.0 - SDK 10.10) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 184 Apple tasks [Running] 99 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 187 Apple tasks [Running] 112 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-06-28) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-03-26) [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2017-07-19) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2018-08-02) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2017-06-05) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2017-06-06) Launch Daemons: [Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2019-01-27) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2018-05-04) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-01) [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2020-03-23) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-06-22) [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2018-06-28) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-09-17) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-26) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-26) User Login Items: [Not Loaded] App for Instagram Helper (App Store - installed 2017-09-05) Modern Login Item /Applications/App for Instagram.app/Contents/Library/LoginItems/App for Instagram Helper.app [Not Loaded] BetternetAutorun (App Store - installed 2018-08-04) Modern Login Item /Applications/Betternet VPN.app/Contents/Library/LoginItems/BetternetAutorun.app [Not Loaded] loginItem (App Store - installed 2017-10-22) Modern Login Item /Applications/Flix Mate.app/Contents/Library/LoginItems/loginItem.app [Not Loaded] Solitaire, Spider & Freecell Login Helper (App Store - installed 2019-03-04) Modern Login Item /Applications/Solitaire, Spider & Freecell.app/Contents/Library/LoginItems/Solitaire, Spider & Freecell Login Helper.app [Not Loaded] Launcher (App Store - installed 2019-07-01) Modern Login Item /Applications/VPN Unlimited.app/Contents/Library/LoginItems/Launcher.app [Not Loaded] WeatherDockFreeHelper (App Store - installed 2019-07-09) Modern Login Item /Applications/Weather Dock free.app/Contents/Library/LoginItems/WeatherDockFreeHelper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-11) FlashPlayer-10.6: 30.0.0.113 (Adobe Systems, Inc. - installed 2018-06-30) AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-11) Flash Player: 30.0.0.113 (Adobe Systems, Inc. - installed 2018-06-30) SharePointBrowserPlugin: 14.0.0 (? - installed 2010-08-25) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2018-10-24) BluetoothAudioPlugIn: 6.0.9 (Apple - installed 2018-10-24) AirPlay: 2.0 (Apple - installed 2018-10-24) AppleAVBAudio: 710.1 (Apple - installed 2018-10-24) BridgeAudioSP: 5.2 (Apple - installed 2018-10-24) iSightAudio: 7.7.3 (Apple - installed 2018-10-24) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2018-06-01) Time Machine: Time Machine information not available without Full Drive Access. One local snapshot Oldest local snapshot: 2020-04-02 18:37:39 Last local snapshot: 2020-04-02 18:37:39 Performance: System Load: 1.05 (1 min ago) 0.66 (5 min ago) 0.63 (15 min ago) Nominal I/O speed: 0.99 MB/s File system: 38.51 seconds Write speed: 415 MB/s Read speed: 521 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 15.07 % (?) EtreCheck 9.13 % (App Store) accountsd 0.86 % (Apple) Dropbox 0.19 % (Dropbox, Inc.) secd 0.15 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 539 MB (App Store) Dropbox 325 MB (Dropbox, Inc.) App Store 200 MB (Apple) AppleSpell 102 MB (Apple) Safari 96 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 1 MB / 41 KB (?) Dropbox 459 KB / 236 KB (Dropbox, Inc.) SystemUIServer 0 B / 64 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 10 GB Free RAM: 2.84 GB Used RAM: 4.36 GB Cached files: 2.80 GB Available RAM: 5.64 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-03-26 Adobe Acrobat Reader DC (Continuous) 2020-04-03 EtreCheck (5.5.3) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report