EtreCheckPro version: 6.5.1 (6F003) Report generated: 2022-05-19 04:08:07 Download EtreCheckPro from https://etrecheck.com Runtime: 5:19 Performance: Below Average Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Safe mode - This computer is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Low performance - EtreCheck report took an unusually long time to run. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook (Retina, 12-inch, 2017) MacBook Model: MacBook10,1 1.2 GHz Dual-Core Intel Core m3 (m3-7Y32) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 1867 BANK 1/DIMM0 - 4 GB LPDDR3 1867 Battery: Health = Normal - Cycle count = 404 Video Information: Intel HD Graphics 615 - VRAM: 1536 MB Color LCD (built-in) 2560 x 1600 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - M************ - Data (APFS) [APFS Virtual drive] (Shared - 188.77 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 284 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 653 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared - 14.94 GB used) disk1s5s1 - M**********D (APFS) [APFS Snapshot] (Shared - 14.94 GB used) disk1s6 - Update (APFS) (Shared - 664 KB used) Mounted Volumes: disk1s1 - M************ - Data [APFS Virtual drive] 250.69 GB (Shared - 188.77 GB used, 50.62 GB available, 43.75 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 250.69 GB (Shared - 284 MB used, 43.75 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 250.69 GB (Shared - 2.15 GB used, 43.75 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - M**********D [APFS Snapshot] 250.69 GB (Shared - 14.94 GB used, 50.62 GB available, 43.75 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 250.69 GB (Shared - 664 KB used, 43.75 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en3: HUAWEI_MOBILE Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en2: iPhone Interface en4: iPhone 2 Interface en1: Bluetooth PAN iCloud Quota: 14.07 GB available Screen sharing: Enabled System Software: macOS Big Sur 11.0.1 (20B29) Time since boot: About 7 hours Safe Mode: Enabled Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Security Updates: Disabled Antivirus software: Malwarebytes Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.huawei.mbbservice.plist Executable: /Library/StartupItems/MobileBrServ/mbbservice Details: Exact match found in the legitimate list - probably OK Old Applications: 31 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] HuaweiDataCardDriver.kext - com.huawei.driver.HuaweiDataCardDriver (4.25.45.00) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 185 Apple tasks [Running] 134 Apple tasks System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 209 Apple tasks [Running] 106 Apple tasks Launch Daemons: [Not Loaded] com.huawei.mbbservice.plist (? d59902d6 - installed 2018-11-11) [Not Loaded] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-04-20) [Not Loaded] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-04-13) [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2018-11-10) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-11-10) [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) [Not Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-05-23) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-05-23) [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-05-10) Launch Agents: [Not Loaded] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-04-13) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-11-10) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-05-23) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-05-23) [Not Loaded] jp.co.canon.CUPSSFP.BG.plist (Canon Inc. - installed 2018-08-30) User Launch Agents: [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-02-15) [Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-16) [Not Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-16) [Not Loaded] com.imobie.AnyTransToolHelpers.plist (iMobie Inc. - installed 2022-02-13) User Login Items: [Loaded] Dropbox (Dropbox, Inc. - installed 2022-05-13) Application /Applications/Dropbox.app [Not Loaded] LaunchHelper (App Store - installed 2020-02-03) Modern Login Item /Applications/Mail for Gmail.app/Contents/Library/LoginItems/LaunchHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-11-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-11-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] ViberLoginHelper (Viber Media SARL. - installed 2022-04-20) Modern Login Item /Applications/Viber.app/Contents/Library/LoginItems/ViberLoginHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-08-14) Modern Login Item /Applications/WhatsApp.localized/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Backup: Time Machine Not Configured! Performance: System Load: 9.48 (1 min ago) 8.19 (5 min ago) 6.13 (15 min ago) Nominal I/O speed: 0.92 MB/s File system: 35.50 seconds Write speed: 701 MB/s Read speed: 1519 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 4 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 58.78 % (Apple) system_profiler (2) 42.65 % (Apple) trustd (3) 14.96 % (Apple) EtreCheckPro 8.98 % (Etresoft, Inc.) syspolicyd 5.94 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 616 MB (Etresoft, Inc.) system_profiler (2) 602 MB (Apple) com.apple.WebKit.WebContent (3) 337 MB (Apple) WindowServer 175 MB (Apple) CVMCompiler (2) 145 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 420 KB / 218 KB (Apple) apsd 10 KB / 34 KB (Apple) netbiosd 11 KB / 7 KB (Apple) softwareupdated 0 B / 0 B (Apple) kernelmanagerd 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) CalendarWidgetEx 7 (?) CalendarAgent 6 (Apple) WeatherWidget 4 (?) StocksWidget 4 (?) xpcproxy (3) 4 (?) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 315 MB Used RAM: 3.17 GB Cached files: 4.52 GB Available RAM: 4.83 GB Swap Used: 36 MB Software Installs (past 60 days): Install Date Name (Version) 2022-04-20 Malwarebytes for Mac (1.0) 2022-05-10 Zoom (5.10.4.6592) 2022-05-13 Mendeley Web Importer (3.2.72) Diagnostics Information (past 7-30 days): 2022-05-19 04:00:58 WindowServer Crash (2 times) Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer Details: StartTime:2022-05-19 03:55:35 GPU:IG MetalDevice for accelerator(0x0): 0x0 (MTLDevice: 0x0) IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/IGPU@2/AppleInt elFramebuffer@0 2022-05-16 23:19:07 com.apple.WebKit.WebContent High CPU Use (3 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent Details: dyld3 mode Bundle controller class: BrowserBundleController 2022-05-13 21:37:36 Mendeley Reference Manager.app Crash Executable: /private/var/folders/*/Mendeley Reference Manager.app Details: *** Terminating app due to uncaught exception 'NSInternalInconsistency Exception', reason: 'BUG IN RUNNINGBOARD 1000 RunningBoard handshakes failed' terminating with uncaught exception of type NSException abort() called End of report