EtreCheckPro version: 6.2.6 (6C020) Report generated: 2020-06-13 20:03:31 Download EtreCheckPro from https://etrecheck.com Runtime: 7:45 Performance: Below Average Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Adware - Adware detected. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3.6 GHz Intel Core i3 (i3-8100) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 244.28 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 48 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 510 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.29 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (Shared - 244.28 GB used, 795.56 GB available, 750.65 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.29 GB used, 750.65 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface en5: iPhone Interface fw0: Thunderbolt FireWire Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled Remote Management: Enabled System Software: macOS Mojave 10.14.6 (18G1012) Time since boot: About an hour Notifications: EtreCheckPro.app one notification Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Remote Management: Enabled Adware: Launchd: /Library/LaunchDaemons/com.SimpleGuideSearchDaemon.plist Executable: /Library/Application Support/com.SimpleGuideSearchDaemon/SimpleGuideSearch r Reason: Adware pattern match Launchd: ~/Library/LaunchAgents/com.SimpleGuideSearch.plist Executable: ~/Library/Application Support/com.SimpleGuideSearch/SimpleGuideSearch r Reason: Adware pattern match Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.2C7C76AE.664B.4501.8B93.AF697FBE93A3.plist Executable: ~/Library/Application Support/.1135024C-0B2E-4A5A-AC9F-1A7B474B7570/.9B7A18A5-7414-4C86-8E40-8D510CBDB3BD h Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.SimpleGuideSearchP.plist Executable: /var/root/.SimpleGuideSearch/SimpleGuideSearchDaemon Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.16762403899653777824.10016941285.plist Executable: ~/Library/Application Support/com.6399767914541638405/82128119798591245 BB1E933A-2E4E-4574-B55D-8F8B59221961 70BF70B1-946A-4F91-94E3-505A1C3E211E Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Details: Exact match found in the whitelist - probably OK Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/NPRoblox.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/CANONiMAGEGATEWAYDL.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Preference Pane: /Library/PreferencePanes/Flash Player.prefPane Apps: 3 32-bit Applications: 75 32-bit apps Kernel Extensions: /System/Library/Extensions [Not Loaded] USBGenericPrinterClass.kext (1.0.0) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 171 Apple tasks [Running] 114 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 178 Apple tasks [Running] 119 Apple tasks Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-05-23) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-01-02) Launch Daemons: [Loaded] com.SimpleGuideSearchDaemon.plist (Adware - installed 2020-06-08) [Running] com.SimpleGuideSearchP.plist (? ed8a243e - installed 2020-05-17) [Other] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-05-09) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-24) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-23) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-23) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-01-02) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-12-09) User Launch Agents: [Other] com.16762403899653777824.10016941285.plist (? 0 - installed 2020-06-02) [Loaded] com.2C7C76AE.664B.4501.8B93.AF697FBE93A3.plist (? 0 - installed 2020-06-11) [Loaded] com.SimpleGuideSearch.plist (Adware - installed 2020-06-11) [Not Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2014-06-11) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-06-13) [Running] com.hp.productresearch.plist (HP Inc. - installed 2020-06-13) User Login Items: [Running] Mail (Apple - installed 2019-09-02) Application /Applications/Mail.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-05-23) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-05-23) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] Safari (Apple - installed 2019-11-22) Application /Applications/Safari.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-11-15) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-11-15) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2019-11-15) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Internet Plug-ins: FlashPlayer-10.6: 21.0.0.242 (? - installed 2016-05-27) NPRoblox: 1.0.2.11 (? - installed 2012-04-02) Flash Player: 21.0.0.242 (? - installed 2016-05-27) CANONiMAGEGATEWAYDL: 3.1.0.2 (? - installed 2009-09-08) SharePointBrowserPlugin: 14.1.0 (? - installed 2015-09-04) GarminGpsControl: 2.9.3.0 Release (? - installed 2010-10-28) iPhotoPhotocast: 7.0 (Apple - installed 2010-12-12) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-02) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-12-03) AirPlay: 2.0 (Apple - installed 2019-09-02) AppleAVBAudio: 760.6 (Apple - installed 2019-09-02) BridgeAudioSP: 5.52 (Apple - installed 2019-12-03) iSightAudio: 7.7.3 (Apple - installed 2019-09-02) Safari Extensions: SectionShare (Stephanie Rodriguez - installed 2020-06-05) 3rd Party Preference Panes: Flash Player (? - installed 2016-05-09) Time Machine: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1000.00 GB - Disk used: 249.34 GB Destinations: L*******B [Local] (Last used) Total size: 2.00 TB Total number of backups: 153 Oldest backup: 2016-03-21 02:16:29 Last backup: 2020-03-08 14:50:35 14 local snapshots Oldest local snapshot: 2020-03-08 14:46:31 Last local snapshot: 2020-06-13 19:33:43 Performance: System Load: 1.53 (1 min ago) 1.31 (5 min ago) 1.01 (15 min ago) Nominal I/O speed: 3.47 MB/s File system: 33.76 seconds Write speed: 67 MB/s Read speed: 66 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) SimpleGuideSearch.py (2) 11.77 % (? - /var/root/.SimpleGuideSearch/SimpleGuideSearch --mode socks5 --showhost -q -s /var/root/.SimpleGuideSearch) WindowServer 5.18 % (Apple) EtreCheckPro 4.34 % (Etresoft, Inc.) kernel_task 1.52 % (Apple) apfsd 0.46 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 605 MB (Etresoft, Inc.) Mail 343 MB (Apple) trustd (3) 334 MB (Apple) Finder 169 MB (Apple) mds_stores 128 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 8 MB / 2 MB (Apple) Mail 74 KB / 11 KB (Apple) apsd 14 KB / 23 KB (Apple) netbiosd 16 KB / 8 KB (Apple) SystemUIServer 0 B / 8 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) trustd (3) 3 (Apple) WindowServer 2 (Apple) launchd 1 (Apple) airportd 0 (Apple) fontd (2) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.78 GB Used RAM: 4.81 GB Cached files: 1.42 GB Available RAM: 3.19 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-06-11 XProtectPlistConfigData (2123) 2020-06-11 MRTConfigData (1.62) Clean up: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate Executable not found Diagnostics Information (past 7-30 days): 2020-06-13 14:49:08 Microsoft AutoUpdate.app High CPU Use Executable: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app 2020-06-13 14:46:53 .9B7A18A5-7414-4C86-8E40-8D510CBDB3BD Crash Executable: /Users/***/Library/Application Support/.1135024C-0B2E-4A5A-AC9F-1A7B474B7570/.9B7A18A5-7414-4C86-8E40-8D510CBDB3BD Details: terminating with uncaught exception of type NSException abort() called *** Terminating app due to uncaught exception 'NSInternalInconsistency Exception', reason: 'Couldn't posix_spawn: error 35' 2020-06-11 14:44:56 nsurlsessiond Crash Executable: /usr/libexec/nsurlsessiond Details: dyld3 mode 2020-06-07 23:48:23 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2020-06-06 21:57:06 Microsoft Word.app High CPU Use (2 times) Executable: /Applications/Microsoft Word.app Details: *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '*** -[NSURL URLByAppendingPathComponent:isDirectory:]: component, components, or pathExtension cannot be nil.' abort() called terminating with uncaught exception of type NSException End of report