EtreCheck version: 6.1.9 (6B057) Report generated: 2020-01-03 15:49:15 Download EtreCheck from https://etrecheck.com Runtime: 8:02 Performance: Below Average Problem: Computer is too slow Description: My computer takes forever to start and also is very slow in every area . Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Failing hard drive - This machine has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable RAM - This machine has upgradeable RAM that would help its performance. Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Hardware Information: iMac (21.5-inch, Mid 2011) iMac Model: iMac12,1 1 2.5 GHz Intel Core i5 (i5-2400S) CPU: 4-core 4 RAM - Upgradeable BANK 0/DIMM0 - 2 GB DDR3 1333  BANK 1/DIMM0 - 2 GB DDR3 1333  BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: AMD Radeon HD 6750M - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - ST3500418AS 500.11 GB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 499.25 GB (313.96 GB used) disk0s3 - Recovery HD [Recovery] 650 MB Mounted Volumes: disk0s2 - Macintosh HD 499.25 GB (313.96 GB used, 211.63 GB available, 185.03 GB free) Journaled HFS+ Mount point: / Network: Interface en0: Ethernet Interface en4: iPhone Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.80 TB available System Software: macOS High Sierra 10.13.6 (17G10021) Time since boot: About 2 days Notifications: Safari.app 4 notifications Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple 32-bit Applications: One 32-bit app System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 162 Apple tasks [Running] 57 Apple tasks [Killed] 59 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 184 Apple tasks [Running] 65 Apple tasks [Killed] 49 Apple tasks User Launch Agents: [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-10-02) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-26) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-07) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-07) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2018-08-08) User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2019-12-17) Application /Applications/Dropbox.app [Not Loaded] StartUpHelper (Spotify - installed 2018-09-10) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] iTunesHelper (Apple - installed 2019-01-30) Application /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2017-03-10) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: Default Browser: (? - installed 2019-10-16) User Internet Plug-ins: ZoomUsPlugIn: 4.5.8 (5735.1105) (Zoom Video Communications, Inc. - installed 2019-11-07) Audio Plug-ins: BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2019-12-17) iSightAudio: 7.7.3 (Apple - installed 2019-12-17) AirPlay: 2.0 (Apple - installed 2019-12-17) AppleAVBAudio: 683.1 (Apple - installed 2019-12-17) BridgeAudioSP: 4.69.2 (Apple - installed 2019-12-17) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-12-17) Time Machine: Time Machine Not Configured! Performance: System Load: 1.16 (1 min ago) 1.31 (5 min ago) 1.38 (15 min ago) Nominal I/O speed: 0.19 MB/s File system: 78.44 seconds Write speed: 36 MB/s Read speed: 33 MB/s CPU Usage Snapshot: Type Overall System 4 % User 4 % Idle 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 46.08 % (Etresoft, Inc.) trustd (3) 8.36 % (Apple) EtreCheckPro 6.82 % (Etresoft, Inc.) WindowServer 5.82 % (Apple) Google Chrome Helper (Renderer) (10) 2.68 % (Google, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) kernel_task 560 MB (Apple) Google Chrome Helper (Renderer) (10) 461 MB (Google, Inc.) EtreCheckPro 391 MB (Etresoft, Inc.) EtreCheckPro 388 MB (Etresoft, Inc.) mdworker (12) 180 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 8 MB / 285 KB (Apple) Dropbox 244 KB / 231 KB (Dropbox, Inc.) netbiosd 97 KB / 5 KB (Apple) apsd 22 KB / 20 KB (Apple) cloudd 6 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) Dropbox (3) 2 (Dropbox, Inc.) Google Chrome He (2) 2 (?) Google Chrome 1 (Google, Inc.) Google Chrome Helper (GPU) 1 (Google, Inc.) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 15 MB Used RAM: 3.49 GB Cached files: 505 MB Available RAM: 521 MB Swap Used: 395 MB Software Installs (past 30 days): Install Date Name (Version) 2019-12-12 XProtectPlistConfigData (2110) 2019-12-12 Safari (13.0.4) 2019-12-12 MRTConfigData (1.51) 2019-12-17 Security Update 2019-007 (10.13.6) Diagnostics Information (past 7-30 days): 2020-01-03 13:10:36 Software Update.app Memory Executable: /System/Library/CoreServices/Software Update.app 2020-01-03 11:23:12 AddressBookSourceSync.app Memory Executable: /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBookSourceSync.app 2020-01-03 11:15:07 DataDetectorsLocalSources Memory Executable: /usr/libexec/DataDetectorsLocalSources 2020-01-01 17:19:51 mdworker Memory Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker 2020-01-01 06:42:24 locationd Crash Executable: /usr/libexec/locationd 2019-12-30 10:56:51 AddressBookManager.app Memory Executable: /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBookManager.app End of report