EtreCheckPro version: 6.8.9 (68074) Report generated: 2025-04-02 04:59:39 Download EtreCheckPro from https://etrecheck.com Runtime: 7:59 Performance: Below Average Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Low performance - EtreCheck report took an unusually long time to run. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, 2017) Status: Supported iMac Model: iMac18,1 2,3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - U******** - Data (APFS) [APFS Virtual drive] (426.40 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.15 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.16 GB used) disk1s4 (APFS) [APFS Container] (9.35 GB used) disk1s4s1 - i**********k (APFS) [APFS Snapshot] (9.35 GB used) disk1s5 - Update (APFS) (8 MB used) disk1s6 - VM (APFS) [APFS VM] (1.07 GB used) Mounted Volumes: disk1s1 - U******** - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 426.40 GB Shared values Size: 1000.00 GB Free: 559.66 GB Available: 584.01 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.15 GB Shared values Size: 1000.00 GB Free: 559.66 GB disk1s4s1 - i**********k [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.35 GB Shared values Size: 1000.00 GB Free: 559.66 GB Available: 584.01 GB disk1s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 8 MB Shared values Size: 1000.00 GB Free: 559.66 GB disk1s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 1000.00 GB Free: 559.66 GB USB: USB 3.0 bus Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - iPhone Apple Inc. - FaceTime HD Camera (Built-in) USB 3.1 bus Network: Interface usbmodem14501: Product 3 Interface usbmodem14500: USB ACM 3 Interface usbmodem14101: Product 2 Interface usbmodem14100: USB ACM 2 Interface usbmodem14201: Product Interface usbmodem14200: USB ACM Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en4: iPhone Interface en7: iPhone 2 Firewall: Blocked apps: None System Software: macOS Ventura 13.7.5 (22H527) Installed 2025-04-01 Time since boot: About a day Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Kernel Extensions: /Library/Extensions [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 199 Apple tasks [Running] 152 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 174 Apple tasks [Running] 204 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-10-18) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-10-18) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2024-11-21) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2024-07-18) [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2025-03-02) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2025-03-02) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-03-21) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-03-21) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2025-03-02) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-06-22) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-10-18) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-07-18) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-07-18) [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2025-03-02) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2025-03-02) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-19) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-21) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2025-03-02) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2025-03-02) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Applications: 544 Apple apps 79 3rd party apps 30 x86-only apps No unsigned apps App Extensions: Widgets: [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app Plugins: [Loaded] Intents - /Applications/WhatsApp.app Notification providers: [Loaded] ServiceExtension - /Applications/WhatsApp.app File providers: [Not Loaded] OneDrive File Provider - /Applications/OneDrive.app Share services: [Loaded] OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app QuickLook Previews: [Loaded] LibreOffice Quick Look Preview - /Applications/LibreOffice.app org.openoffice.text *.sxw org.oasis-open.opendocument.text *.odt org.openoffice.spreadsheet *.sxc org.oasis-open.opendocument.spreadsheet *.ods org.openoffice.presentation *.sxi org.oasis-open.opendocument.presentation *.odp org.openoffice.graphics *.sxd org.oasis-open.opendocument.graphics *.odg org.openoffice.text-master *.sxg org.oasis-open.opendocument.text-master *.odm org.openoffice.formula *.sxm org.oasis-open.opendocument.formula *.odf org.openoffice.text-template *.stw org.oasis-open.opendocument.text-template *.ott org.openoffice.spreadsheet-template *.stc org.oasis-open.opendocument.spreadsheet-template *.ots org.openoffice.presentation-template *.sti org.oasis-open.opendocument.presentation-template *.otp org.openoffice.graphics-template *.std org.oasis-open.opendocument.graphics-template *.otg org.oasis-open.opendocument.database *.odb [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Thumbnails: [Loaded] LibreOffice Quick Look Thumbnail - /Applications/LibreOffice.app org.openoffice.text *.sxw org.oasis-open.opendocument.text *.odt org.openoffice.spreadsheet *.sxc org.oasis-open.opendocument.spreadsheet *.ods org.openoffice.presentation *.sxi org.oasis-open.opendocument.presentation *.odp org.openoffice.graphics *.sxd org.oasis-open.opendocument.graphics *.odg org.openoffice.text-master *.sxg org.oasis-open.opendocument.text-master *.odm org.openoffice.formula *.sxm org.oasis-open.opendocument.formula *.odf org.openoffice.text-template *.stw org.oasis-open.opendocument.text-template *.ott org.openoffice.spreadsheet-template *.stc org.oasis-open.opendocument.spreadsheet-template *.ots org.openoffice.presentation-template *.sti org.oasis-open.opendocument.presentation-template *.otp org.openoffice.graphics-template *.std org.oasis-open.opendocument.graphics-template *.otg org.oasis-open.opendocument.database *.odb Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2024-02-17) AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2024-02-17) EPPEX Plugin: 10.0 (? - installed 2024-02-17) Audio Plug-ins: MSTeamsAudioDevice: 2024.45.00.6 (Microsoft Corporation - installed 2024-10-28) Backup: Auto backup: No Destinations: L***e [Local] (Last used) Total size: 999.86 GB Total number of backups: 40 Oldest backup: 2024-05-10 19:08:53 Last backup: 2025-03-28 04:47:22 One local snapshot Oldest local snapshot: 2025-03-28 04:24:25 Last local snapshot: 2025-03-28 04:24:25 Performance: System Load: 2.12 (1 min ago) 1.83 (5 min ago) 1.91 (15 min ago) Nominal I/O usage: 0.03 MB/s File system: 37.99 seconds Write speed: 70 MB/s Read speed: 71 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 6.84 % (Apple) EtreCheckPro 2.36 % (Etresoft, Inc.) kernel_task 2.17 % (Apple) dasd 0.46 % (Apple) WhatsApp 0.20 % (WhatsApp Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 770 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (3) 395 MB (Apple) MTLCompilerService (31) 344 MB (Apple) Microsoft Excel 290 MB (Microsoft Corporation) com.apple.WebKit.WebContent (8) 286 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 12 MB / 6 MB (Apple) netbiosd 462 KB / 194 KB (Apple) com.apple.WebKit.Networking 217 KB / 47 KB (Apple) usbmuxd 65 KB / 50 KB (Apple) apsd 6 KB / 31 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) WhatsApp 0 (WhatsApp Inc.) AXVisualSupportAgent 0 (Apple) loginwindow 0 (Apple) tccd (2) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 14 MB Used RAM: 5.65 GB Cached files: 2.34 GB Available RAM: 2.35 GB Swap Used: 26 MB Software Installs (past 60 days): Install Date Name (Version) 2025-02-07 XProtectPlistConfigData (5287) - Software update 2025-02-14 Microsoft OneNote (16.95.25031528) - Installer 2025-02-14 Microsoft Word (16.95.25031528) - Installer 2025-02-14 Microsoft PowerPoint (16.95.25031528) - Installer 2025-02-14 Microsoft Excel (16.95.25031528) - Installer 2025-02-15 macOS 13.7.4 (13.7.4) - Software update 2025-02-27 XProtectPlistConfigData (5288) - Software update 2025-02-28 Microsoft Teams (25016.1904.3401.2239) - Installer 2025-03-02 Microsoft Office for Mac License Removal Tool 2.7 - Installer 2025-03-02 Microsoft 365 and Office for Mac (16.95.25031528) - Installer 2025-03-03 Microsoft Teams (25031.1203.3429.7545) - Installer 2025-03-05 XProtectPlistConfigData (5289) - Software update 2025-03-05 XProtectPayloads (151) - Software update 2025-03-06 Microsoft Teams (25031.1205.3471.1031) - Installer 2025-03-12 Microsoft OneNote (16.95.25031528) - Installer 2025-03-12 Microsoft PowerPoint (16.95.25031528) - Installer 2025-03-12 Microsoft Word (16.95.25031528) - Installer 2025-03-12 Microsoft Excel (16.95.25031528) - Installer 2025-03-12 XProtectPlistConfigData (5290) - Software update 2025-03-13 Safari (18.3.1) - Software update 2025-03-14 Microsoft Teams (25044.2406.3471.4570) - Installer 2025-03-16 Microsoft Office for Mac License Removal Tool 2.7 - Installer 2025-03-18 Microsoft AutoUpdate (4.78.25031830) - Installer 2025-03-18 Microsoft OneNote (16.95.25031528) - Installer 2025-03-18 Microsoft PowerPoint (16.95.25031528) - Installer 2025-03-18 Microsoft Word (16.95.25031528) - Installer 2025-03-18 Microsoft Excel (16.95.25031528) - Installer 2025-03-21 Microsoft AutoUpdate (4.78.25031830) - Installer 2025-03-26 XProtectPlistConfigData (5291) - Software update 2025-04-01 Safari (18.4) - Software update 2025-04-01 macOS 13.7.5 (13.7.5) - Software update Diagnostics Information (past 60 days): 2025-04-01 07:16:54 Microsoft Excel.app Hang Executable: /Applications/Microsoft Excel.app 2025-04-01 06:27:51 LibreOffice.app Hang Executable: /Applications/LibreOffice.app 2025-04-01 03:07:54 accountsd Crash Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd 2025-03-30 17:19:50 com.apple.WebKit.WebContent High CPU Use 2025-03-29 09:25:44 Microsoft Excel.app Hang Executable: /Applications/Microsoft Excel.app 2025-03-25 16:45:11 Safari.app Hang End of report