EtreCheck version: 5.4.8 (5091) Report generated: 2020-02-03 23:13:10 Download EtreCheck from https://etrecheck.com Runtime: 2:11 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: iMac 10.13.6 cannot connect to iCloud Major Issues:     Anything that appears on this list needs immediate attention.     No Time Machine backup - Time Machine backup not found.     Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.     Vintage hardware - This machine may be considered vintage.     32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.     Limited drive access - More information may be available with Full Drive Access. Hardware Information:     iMac (27-inch, Mid 2010) - Vintage!     iMac Model: iMac11,3     1 2,8 GHz Intel Core i5 (i5) CPU: 4-core     32 GB RAM - At maximum         BANK 0/DIMM0 - 8 GB DDR3 1333          BANK 1/DIMM0 - 8 GB DDR3 1333          BANK 0/DIMM1 - 8 GB DDR3 1333          BANK 1/DIMM1 - 8 GB DDR3 1333  Video Information:     ATI Radeon HD 5750 - VRAM: 1024 MB         iMac 2560 x 1440 Drives:     disk0 - Samsung SSD 860 EVO 2TB 2.00 TB (Solid State - TRIM: No)     Internal SATA 3 Gigabit Serial ATA         disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk0s2 [APFS Container] 2.00 TB             disk1 [APFS Virtual drive] 2.00 TB (Shared by 4 volumes)                 disk1s1 - M***********D (APFS) (Shared - 658.45 GB used)                 disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)                 disk1s3 - Recovery (APFS) [Recovery] (Shared)                 disk1s4 - VM (APFS) [APFS VM] (Shared - 20 KB used)     disk2 - WDC WD10 01FALS-40Y6A0 1.00 TB     External USB 480 Mbit/s USB         disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk2s2 - Macintosh HD (Journaled HFS+) 999.35 GB (136.30 GB used)         disk2s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB     disk3 - Freecom Hard Drive XS 1.00 TB     External USB 480 Mbit/s USB         disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk3s2 - B********B (Journaled HFS+) 999.86 GB (607.54 GB used) Mounted Volumes:     disk1s1 - M***********D         2.00 TB (Shared - 658.45 GB used, 1.37 TB available, 1.34 TB free)         APFS         Mount point: /     disk1s4 - VM [APFS VM]         2.00 TB (Shared - 20 KB used, 1.34 TB free)         APFS         Mount point: /private/var/vm     disk2s2 - Macintosh HD         999.35 GB (136.30 GB used, 863.05 GB free)         Journaled HFS+         Mount point: /Volumes/Macintosh HD         Owners enabled: No     disk3s2 - B********B         999.86 GB (607.54 GB used, 392.33 GB free)         Journaled HFS+         Mount point: /Volumes/B********B         Owners enabled: No Network:     Interface en0: Ethernet     Interface fw0: FireWire     Interface en1: Wi-Fi         802.11 a/b/g/n     Interface en2: Bluetooth PAN System Software:     macOS High Sierra 10.13.6 (17G11023)     Time since boot: Less than an hour Notifications:     Notifications not available without Full Drive Access. Security:     Gatekeeper: Enabled     System Integrity Protection: Enabled 
    Antivirus software: Apple Unsigned Files:     Launchd: /Library/LaunchDaemons/net.exirion.ssdfanctrl.plist         Executable: /Library/StartupItems/SSDFanControl/ssdfanctrl         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchAgents/com.abbott.launcher.plist         Executable: /Applications/FreeStyle Libre/.adc_launcher.app/Contents/MacOS/adc_launcher         Details: Executable file is hidden - possibly adware 32-bit Applications:     15 32-bit apps Kernel Extensions:     /Applications/Parallels Desktop.app         prl_hypervisor.kext (Parallels International GmbH, 14.1.3 45485 - SDK 10.9)         prl_netbridge.kext (Parallels International GmbH, 14.1.3 45485 - SDK 10.9)         prl_usb_connect.kext (Parallels International GmbH, 14.1.3 45485 - SDK 10.9)         prl_vnic.kext (Parallels International GmbH, 14.1.3 45485 - SDK 10.9) System Launch Agents:     [Not Loaded] 16 Apple tasks     [Loaded] 174 Apple tasks     [Running] 104 Apple tasks System Launch Daemons:     [Not Loaded] 35 Apple tasks     [Loaded] 187 Apple tasks     [Running] 113 Apple tasks Launch Agents:     [Running] com.abbott.launcher.plist (? 114d1617 - installed 2020-01-26) Launch Daemons:     [Running] net.exirion.ssdfanctrl.plist (? 6fbe74f0 - installed 2013-10-31) User Launch Agents:     [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-01-27)     [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-01-27) User Login Items:     [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-02-01)         Modern Login Item         /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app     [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-02-01)         Modern Login Item         /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app     [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2018-12-28)         Modern Login Item         /Applications/Utilities/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app     [Not Loaded] Viber (Viber Media Inc. - installed 2018-04-28)         Modern Login Item         /Applications/Viber.app Audio Plug-ins:     AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-01-30)     BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-01-30)     AirPlay: 2.0 (Apple - installed 2020-01-30)     AppleAVBAudio: 683.1 (Apple - installed 2020-01-30)     BridgeAudioSP: 4.69.2 (Apple - installed 2020-01-30)     iSightAudio: 7.7.3 (Apple - installed 2020-01-30) Safari Extensions:     Open in Internet Explorer - Parallels International GmbH (installed 2019-03-12) Time Machine:     Time Machine Not Configured! Performance:     System Load: 1.34 (1 min ago) 1.41 (5 min ago) 1.54 (15 min ago)     Nominal I/O speed: 8.21 MB/s     File system: 29.69 seconds     Write speed:  261 MB/s     Read speed:  273 MB/s CPU Usage Snapshot:     Type Overall     System 2 %     User 3 %     Idle 95 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     Other processes 7.01 % (?)     EtreCheck 4.54 % (App Store)     com.apple.WebKit.WebContent (2) 2.46 % (Apple)     com.apple.WebKit.Networking 1.56 % (Apple)     Safari 0.75 % (Apple) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     EtreCheck 631 MB (App Store)     Backup and Sync 191 MB (Google, Inc.)     com.apple.WebKit.WebContent (2) 184 MB (Apple)     media-indexer 138 MB (Apple)     Finder 134 MB (Apple) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     Other processes 115 KB / 98 KB (?)     OneDrive 11 KB / 3 KB (Microsoft Corporation)     com.apple.WebKit.Networking 6 KB / 3 KB (Apple)     spindump_agent 0 B / 0 B (Apple)     backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information:     Physical RAM: 32 GB     Free RAM: 24.39 GB     Used RAM: 4.15 GB     Cached files: 3.46 GB     Available RAM: 27.85 GB     Swap Used: 0 B Software Installs (past 30 days):     Install Date Name (Version)     2020-01-26 iTunes (12.8.2)     2020-01-26 iCompta 6 (6.0.31)     2020-01-26 karaokeLyrics (3.0.0)     2020-01-26 ImageSizeReducer (1.3.1)     2020-01-26 FX Photo Studio PRO (3.0.1)     2020-01-27 Gatekeeper Configuration Data (181)     2020-01-27 XProtectPlistConfigData (2112)     2020-01-27 MRTConfigData (1.53)     2020-01-27 OS Cleaner Master (2.8.7)     2020-01-27 DVD Ripper Pro HD - Video DVD Converter Copy Lite (2.3.7)     2020-01-27 Flip4Mac WMV Uninstaller     2020-01-30 Safari (13.0.5)     2020-01-30 Security Update 2020-001 (10.13.6)     2020-01-30 SSD Fan Control     2020-02-03 EtreCheck (5.4.8) Diagnostics Information (past 7-30 days):     Directory /Library/Logs/DiagnosticReports is not accessible.     Enable Full Drive Access to see more information. End of report