EtreCheck version: 5.6.4 (5222) Report generated: 2020-12-01 20:09:24 Download EtreCheck from https://etrecheck.com Runtime: 3:37 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: Final Cut Pro X is so slow when editing Zoom recordings. Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. High battery cycle count - Your battery may be losing capacity. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (Retina, 13-inch, Early 2015) MacBook Pro Model: MacBookPro12,1 2.7 GHz Dual-Core Intel Core i5 (i5-5257U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Battery: Health = Normal - Cycle count = 823 Video Information: Intel Iris Graphics 6100 - VRAM: 1536 MB Color LCD (built-in) 2560 x 1600 Drives: disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 7 volumes) disk1s1 - M********************r (APFS) [APFS Virtual drive] (Shared - 145.00 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 283 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.14 GB used) disk1s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk1s5 - Macintosh HD (APFS) [Fusion Drive] (Shared) disk1s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk1s6 - U****e (APFS) (Shared - 590 KB used) Mounted Volumes: disk1s1 - M********************r [APFS Virtual drive] 250.79 GB (Shared - 145.00 GB used, 88.89 GB available, 88.64 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 250.79 GB (Shared - 283 MB used, 88.64 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 250.79 GB (Shared - 1.14 GB used, 88.64 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD 250.79 GB (Shared - 14.94 GB used, 88.89 GB available, 88.64 GB free) APFS Mount point: / Read-only: Yes disk1s6 - U****e 250.79 GB (Shared - 590 KB used, 88.64 GB free) APFS Mount point: /System/Volumes/U****e Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.0.1 (20B50) Time since boot: Less than an hour Notifications: Creative Cloud.app one notification Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Apps: 14 32-bit Applications: 2 32-bit apps System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 181 Apple tasks [Running] 133 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 184 Apple tasks [Running] 139 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-01-31) [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-06) [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-10-06) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-11) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-11) [Not Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-25) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-11-10) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-10-06) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-11) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-10-29) [Loaded] com.allocinit.camtwistassistant.plist (Stephen Green - installed 2019-05-07) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2018-10-30) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-11-10) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-10-14) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-29) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Not Loaded] org.virtualbox.startup.plist (? 0 - installed ) User Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-01-31) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-11) [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-20) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-20) [Not Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2020-11-27) [Not Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-12-01) User Login Items: [Loaded] ChargeberryHelper (App Store - installed 2018-11-01) Modern Login Item /Applications/Chargeberry.app/Contents/Library/LoginItems/ChargeberryHelper.app [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2020-11-21) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-11-21) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Loaded] Google Chrome (Google, Inc. - installed 2020-11-13) Application /Applications/Google Chrome.app [Loaded] StartUpHelper (Spotify - installed 2020-11-24) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Internet Plug-ins: PepperFlashPlayer: 32.0.0.453 (Adobe Inc. - installed 2020-11-10) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-06) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-10-29) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 2.95 (1 min ago) 15.82 (5 min ago) 12.91 (15 min ago) Nominal I/O speed: 9.71 MB/s File system: 70.15 seconds Write speed: 788 MB/s Read speed: 1364 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 19 % Idle: 72 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 92.49 % (?) EtreCheck 8.01 % (App Store) mdbulkimport 4.48 % (Apple) cfprefsd 1.37 % (Apple) mdwrite 1.05 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 566 MB (App Store) Safari 176 MB (Apple) CleanMyMac X Menu.app 142 MB (MacPaw Inc.) Spotlight 85 MB (Apple) Mail 79 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking.xpc 427 KB / 5 KB (Apple) Other processes 94 KB / 61 KB (?) Mail 55 KB / 15 KB (Apple) parsecd 16 KB / 3 KB (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 543 MB Used RAM: 4.30 GB Cached files: 3.17 GB Available RAM: 3.70 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-11-06 ARMDC Agent Installer (1.0.0) 2020-11-10 macOS Catalina 10.15.7 Supplemental Update 2020-11-10 Gatekeeper Compatibility Data (1.0) 2020-11-10 Adobe Pepper Flash Player (32.0.0.453) 2020-11-10 Microsoft AutoUpdate (4.29.20110804) 2020-11-10 Microsoft PowerPoint (16.43.20110804) 2020-11-10 Microsoft Excel (16.43.20110804) 2020-11-10 Microsoft Word (16.43.20110804) 2020-11-13 XProtectPlistConfigData (2135) 2020-11-13 Pro Video Formats (2.2.0) 2020-11-13 Safari (14.0.1) 2020-11-26 macOS Big Sur (11.0.1) 2020-11-26 macOS 11.0.1 (11.0.1) 2020-11-27 MRTConfigData (1.72) 2020-11-27 Final Cut Pro Trial (10.5.0) 2020-12-01 EtreCheck (5.6.4) Diagnostics Information (past 7-30 days): 2020-12-01 20:00:08 UpdaterStartupUtility Crash (4 times) Executable: /Applications/Utilities/Adobe Application Manager/*/UpdaterStartupUtility Details: /Library/Application Support/Adobe/AdobeGCClient/gcupdater.dylib abort() called UpdaterStartupUtility(436,0x11045ee00) malloc: Incorrect checksum for freed object 0x7ff56a609448: probably modified after being freed. Corrupt value: 0xffffffffffffffff 2020-12-01 00:46:25 Adobe Photoshop 2020.app Crash (4 times) Executable: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app Details: abort() called CEPHtmlEngine(4284,0x70000a77c000) malloc: Incorrect checksum for free d object 0x7f8447c638f8: probably modified after being freed. Corrupt value: 0x800007f800000000 2020-12-01 00:24:13 mds_stores Crash Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores Details: dyld3 mode [0x70000163a000] ImporterManager stalledTasks:4 TC:512 BoTC:1 BoWS:0 c losing:0 backup:0 delta:628464180.891732 cw:13 cwt:46157.460633 rc:0 r t:0.000000 abort() called 2020-11-30 20:58:41 Safari.app Hang Executable: /Applications/Safari.app 2020-11-30 20:25:09 cloudd Crash (16 times) Executable: /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd Details: dyld3 mode *** Terminating app due to uncaught exception 'NSGenericException', re ason: 'Error executing SQL: "pragma journal_mode = WAL" (13) - errcode :000d, msg:"database or disk is full", size: 159744, path:/Users/***/L ibrary/Caches/*/CloudKitMetadata, fs:423600128/250790436864' terminating with uncaught exception of type NSException abort() called 2020-11-30 20:24:06 ~/Library/Logs/DiagnosticReports/cloudd_2020-11-30-202406_D***************o.crash Crash 2020-11-30 20:23:56 ~/Library/Logs/DiagnosticReports/cloudd_2020-11-30-202356_D***************o.crash Crash 2020-11-30 15:06:05 photoanalysisd Crash Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd Details: dyld3 mode 2020-11-30 11:18:55 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2020-11-27 23:57:43 com.apple.WebKit.WebContent High CPU Use (2 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2020-11-27 22:07:45 syspolicyd High CPU Use Executable: /usr/libexec/syspolicyd 2020-11-27 19:02:07 zoom.us.app High CPU Use (2 times) Executable: /Applications/zoom.us.app 2020-11-27 00:55:07 WindowServer High CPU Use Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report