EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-03-24 15:59:26 Download EtreCheckPro from https://etrecheck.com Runtime: 2:42 Performance: Excellent Problem: Computer is restarting Description: â Your computer was restarted because of a problemâ panic(cpu 6 caller 0xffffff80039049ad): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds Panicked task 0xffffff86af974a20: 3 threads: pid 121: watchdogd Backtrace (CPU 6), panicked thread: 0xffffff904858d540, Frame : Return Address Major Issues: None Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.     Heavy RAM usage - Apps are using a large amount of RAM.     Apps crashing - There have been numerous app crashes.     Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.     Clean up - There are orphan files that could be removed.     Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.     System modifications - There are a large number of system modifications running in the background.     x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.     Kernel extensions present - This computer has kernel extensions that may not work in the future.     Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information:     iMac (Retina 5K, 27-inch, 2020)     iMac Model: iMac20,1     3.8 GHz 8-Core Intel Core i7 (i7-10700K) CPU: 8-core     32 GB RAM - Upgradeable Video Information:     AMD Radeon Pro 5500 XT - VRAM: 8 GB         iMac (built-in) 4096 x 2304         HP M27f FHD 1920 x 1080 Drives:     disk0 - APPLE SSD AP2048N 2.00 TB (Solid State - TRIM: Yes)     Internal PCI-Express 8.0 GT/s x4 NVM Express         disk0s1 - EFI [EFI] 315 MB         disk0s2 [APFS Container] 2.00 TB             disk1 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes)                 disk1s1 (APFS) [APFS Container] (Shared - 15.75 GB used)                     disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used)                 disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 296.94 GB used)                 disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 335 MB used)                 disk1s4 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used)                 disk1s5 - VM (APFS) [APFS VM] (Shared - 25 KB used)                 disk1s6 - Update (APFS) (Shared - 3 MB used)     disk2 - WD My Passport 2628 4.00 TB     External USB 5 Gbit/s USB         disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk2s2 [APFS Container] 4.00 TB             disk3 [APFS Virtual drive] 4.00 TB (Shared by 1 volumes)                 disk3s2 - M**************1 (APFS) (Shared - 2.00 TB used) Mounted Volumes:     disk1s1s1 - Macintosh HD [APFS Snapshot]         2.00 TB (Shared - 15.75 GB used, 1.70 TB available, 1.69 TB free)         APFS         Mount point: /         Read-only: Yes     disk1s2 - Macintosh HD - Data [APFS Virtual drive]         2.00 TB (Shared - 296.94 GB used, 1.70 TB available, 1.69 TB free)         APFS         Mount point: /System/Volumes/Data         Encrypted     disk1s3 - Preboot [APFS Preboot]         2.00 TB (Shared - 335 MB used, 1.69 TB free)         APFS         Mount point: /System/Volumes/Preboot     disk1s5 - VM [APFS VM]         2.00 TB (Shared - 25 KB used, 1.69 TB free)         APFS         Mount point: /System/Volumes/VM     disk1s6 - Update         2.00 TB (Shared - 3 MB used, 1.69 TB free)         APFS         Mount point: /System/Volumes/Update     disk3s2 - M**************1         4.00 TB (Shared - 2.00 TB used, 2.00 TB free)         APFS         Mount point: /Volumes/M**************1 Network:     Interface en1: PPPoE         802.11 a/b/g/n/ac     Interface en0: Ethernet     Interface en1: Wi-Fi         802.11 a/b/g/n/ac     Printer sharing: Enabled System Software:     macOS Monterey 12.2.1 (21D62)     Time since boot: Less than an hour Configuration Files:     /etc/hosts - Count: 7 Notifications:     Google Chrome Helper (Alerts).app         2 notifications     Creative Cloud.app         4 notifications Security:     Gatekeeper: App Store and identified developers     System Integrity Protection: Enabled ⠨    Antivirus software: Apple, SentinelOne, and ESET     Printer sharing: Enabled Unsigned Files:     Launchd: /usr/local/heidelberg/servicetools/20.10.143.0/com.heidelberg.hdlismonitor-agent.plist         Executable: /usr/local/heidelberg/servicetools/20.10.143.0/HDLISMonitorAgent.app/Contents/MacOS/HDLISMonitorAgent         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchDaemons/net.exirion.ssdfanctrl.plist         Executable: /Library/StartupItems/SSDFanControl/ssdfanctrl         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist         Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist         Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard         Details: Exact match found in the legitimate list - probably OK     Launchd: /usr/local/heidelberg/servicetools/20.10.143.0/com.heidelberg.hdlismonitor.plist         Executable: /usr/local/heidelberg/servicetools/20.10.143.0/hdlismonitor         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchDaemons/com.logmein.raupdate.plist         Executable: /Library/Application Support/LogMeIn/update/raupdate /s         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchAgents/com.heidelberg.hdlismonitor-agent.plist         Executable: /usr/local/heidelberg/servicetools/20.10.143.0/HDLISMonitorAgent.app/Contents/MacOS/HDLISMonitorAgent         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchDaemons/com.heidelberg.hdlismonitor.plist         Executable: /usr/local/heidelberg/servicetools/20.10.143.0/hdlismonitor         Details: Exact match found in the legitimate list - probably OK     Running app: /Library/DropboxHelperTools/Dropbox_u504/dbkextd         Details: Restrictive app permissions - possibly adware     Login Item: /Volumes/P****a     Login Item: /Volumes/H********e     Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist     Login Item: /Volumes/P****s     Login Item: /Volumes/P****s     Login Item: /Volumes/P********r     Login Item: /Volumes/P******g     Plugin: /Library/Internet Plug-Ins/Silverlight.plugin     Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin     Apps: 21 Old Applications:     3 x86-only apps System Extensions:     [Not Loaded] com.sentinelone.network-monitoring - version 21.7.4 (Sentinel Labs Inc. - 2022-03-04)⠨        Application: /Applications/SentinelOne/SentinelOne Extensions.app - version 21.7.4 (Sentinel Labs Inc. - 2022-03-04)         Description: This extension is used by SentinelOne agent for network monitoring. Kernel Extensions:     /Library/Application Support/ESET/esets/PlugIns/kext         [Not Loaded] esets_kac_64_106.kext - com.eset.kext.esets-kac (6.4.200 - SDK 10.6)         [Not Loaded] esets_mac_64_106.kext - com.eset.kext.esets-mac (6.4.200 - SDK 10.6)         [Not Loaded] esets_pfw_64_106.kext - com.eset.kext.esets-pfw (6.4.200 - SDK 10.6)     /Library/Application Support/LogMeIn/drivers         [Not Loaded] LogMeInSoundDriver.kext - com.logmein.driver.LogMeInSoundDriver (LogMeIn, Inc., 4.1.10331)     /Library/Extensions         [Not Loaded] FTDIKext.kext - com.FTDI.driver.D2XXHelper (Wacom Technology Corp., 1.0 - SDK 10.11)         [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (EPSON, 2.0.0)         [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (Dropbox, Inc., 1.13.0 - SDK 10.14)         [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)         [Not Loaded] SiLabsUSBDriver.kext - com.silabs.driver.CP210xVCPDriver (3.0.0d1)         [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1)         [Not Loaded] Wacom Tablet.kext - com.wacom.kext.wacomtablet (Wacom Technology Corp., Wacom Tablet 6.3.31-4 - SDK 10.13) System Launch Daemons:     [Not Loaded] 37 Apple tasks     [Loaded] 184 Apple tasks     [Running] 155 Apple tasks     [Other] One Apple task System Launch Agents:     [Not Loaded] 16 Apple tasks     [Loaded] 185 Apple tasks     [Running] 148 Apple tasks     [Other] One Apple task Launch Daemons:     [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-07)     [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-07)     [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2015-11-18)     [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-11-30)     [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-10)     [Running] com.enfocus.EnfocusSubscriptionService.plist (Enfocus BVBA - installed 2021-11-30)     [Loaded] com.extensis.cache-cleaner.plist (Extensis - installed 2021-11-30)     [Loaded] com.extensis.plugin-install-helper.plist (Extensis - installed 2022-03-21)     [Not Loaded] com.heidelberg.hdlismonitor.plist (? 81775e3b - installed 2022-03-18)     [Not Loaded] com.logmein.logmeinserver.plist (LogMeIn, Inc. - installed 2019-05-20)     [Loaded] com.logmein.raupdate.plist (? c8be1d3f - installed 2016-01-21)     [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-03-15)     [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2021-11-29)     [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-29)     [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )     [Running] com.sentinelone.sentinel-extensions.plist (Sentinel Labs Inc. - installed 2022-03-04)     [Running] com.sentinelone.sentineld-guard.plist (Sentinel Labs Inc. - installed 2022-03-04)     [Running] com.sentinelone.sentineld-helper.plist (Sentinel Labs Inc. - installed 2022-03-04)     [Loaded] com.sentinelone.sentineld-shell.plist (Sentinel Labs Inc. - installed 2022-03-04)     [Running] com.sentinelone.sentineld-updater.plist (Sentinel Labs Inc. - installed 2022-03-04)     [Running] com.sentinelone.sentineld.plist (Sentinel Labs Inc. - installed 2022-03-04)     [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-11-29)     [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2021-10-01)     [Running] net.exirion.ssdfanctrl.plist (? 6fbe74f0 - installed 2021-11-29)     [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-02-17) Launch Agents:     [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2021-01-28)     [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-07)     [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-02-03)     [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-10)     [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-10)     [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-03-02)     [Running] com.enfocus.EnfocusSubscriptionNotifier.plist (Enfocus BVBA - installed 2021-11-30)     [Not Loaded] com.extensis.FMCore.plist (Extensis - installed 2022-03-15)     [Not Loaded] com.heidelberg.hdlismonitor-agent.plist (? c9799d9a - installed 2022-03-18)     [Not Loaded] com.logmein.logmeingui.plist (LogMeIn, Inc. - installed 2019-05-20)     [Not Loaded] com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2019-05-20)     [Not Loaded] com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2019-05-20)     [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-03-15)     [Other] com.mmsprot.agent.plist (? b87cdca8 - installed 2019-09-19)     [Running] com.sentinelone.agent.plist (Sentinel Labs Inc. - installed 2022-03-04)     [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2021-10-01)     [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2021-10-01) User Launch Agents:     [Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (DigiDNA SARL - installed 2022-02-16)     [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-10)     [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-02-16)     [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-12-01)     [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-12-01) User Login Items:     [Not Loaded] 1Password Extension Helper (App Store - installed 2022-03-15)         Modern Login Item         /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app     [Not Loaded] 1Password Launcher (App Store - installed 2022-03-15)         Modern Login Item         /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app     [Loaded] AdobeResourceSynchronizer (Adobe Inc. - installed 2022-01-14)         Application         /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app     [Running] Adobe Illustrator (Adobe Inc. - installed 2021-11-30)         Application         /Applications/Adobe Illustrator 2022/Adobe Illustrator.app     [Running] Adobe InDesign 2022 (Adobe Inc. - installed 2021-11-30)         Application         /Applications/Adobe InDesign 2022/Adobe InDesign 2022.app     [Running] Dropbox (Dropbox, Inc. - installed 2022-03-17)         Application         /Applications/Dropbox.app     [Running] Google Chrome (Google LLC - installed 2022-03-22)         Application         /Applications/Google Chrome.app     [Running] Mail (Apple - installed 2022-02-06)         Application         /System/Applications/Mail.app     [Loaded] HD_Service (?)         Application         /Volumes/H********e     [Loaded] PTConfig (?)         Application         /Volumes/P******g     [Loaded] PTData (?)         Application         /Volumes/P****a     [Loaded] PTDocs (?)         Application         /Volumes/P****s     [Loaded] PTJobs (?)         Application         /Volumes/P****s     [Loaded] PTTransfer (?)         Application         /Volumes/P********r     [Loaded] com.adobe.SwitchBoard.monitor.plist (?)         MachInit         /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Internet Plug-ins:     Silverlight: 5.1.41212.0 (? - installed 2021-11-29)     AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-11-29)     AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2021-11-29)     AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-02-03)     SharePointBrowserPlugin: 14.4.0 (? - installed 2021-11-29) Audio Plug-ins:     TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2021-10-06) Backup:     Skip System Files: No     Auto backup: Yes     Destinations:         M**************1 [Local] (Last used)             Total size: 4.00 TB             Total number of backups: 55             Oldest backup: 2021-12-20 06:06:45             Last backup: 2022-03-24 15:26:46     25 local snapshots     Oldest local snapshot: 2022-03-23 15:35:14     Last local snapshot: 2022-03-24 15:24:35 Performance:     System Load: 1.27 (1 min ago) 1.55 (5 min ago) 1.64 (15 min ago)     Nominal I/O speed: 1.57 MB/s     File system: 12.20 seconds     Write speed: 2904 MB/s     Read speed: 2230 MB/s CPU Usage Snapshot:     Type Overall     System: 2 %     User: 3 %     Idle: 95 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     WindowServer 12.36 % (Apple)     EtreCheckPro 11.70 % (Etresoft, Inc.)     mdworker_shared (36) 10.18 % (Apple)     mds 9.24 % (Apple)     Google Chrome Helper (Renderer) (31) 5.20 % (Google LLC) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     Google Chrome Helper (Renderer) (31) 3.76 GB (Google LLC)     Adobe Illustrator 2.01 GB (Adobe Inc.)     Adobe InDesign 2022 1.35 GB (Adobe Inc.)     Adobe Photoshop 2022 1.32 GB (Adobe Inc.)     EtreCheckPro 934 MB (Etresoft, Inc.) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     corespeechd 2 KB / 9 MB (Apple)     mDNSResponder 1 MB / 681 KB (Apple)     SubmitDiagInfo 1 MB / 1 KB (Apple)     Dropbox 137 KB / 121 KB (Dropbox, Inc.)     netbiosd 173 KB / 15 KB (Apple) Top Processes Snapshot by Energy Use:     Process (count) Energy (0-100) (Source - Location)     WindowServer 6 (Apple)     mds_stores 5 (Apple)     mdworker_shared (32) 4 (?)     mds 2 (Apple)     Google Chrome Helper (Renderer) (31) 2 (Google LLC) Virtual Memory Information:     Physical RAM: 32 GB     Free RAM: 74 MB     Used RAM: 22.18 GB     Cached files: 9.75 GB     Available RAM: 9.82 GB     Swap Used: 0 B Software Installs (past 60 days):     Install Date Name (Version)     2022-02-02 Vector Q (1.1.6)     2022-02-17 Zoom (5.9.3.4239)     2022-02-17 macOS 12.2.1 (12.2.1)     2022-03-04 SentinelOne (21.7.4.5853)     2022-03-15 Microsoft AutoUpdate (4.45.22031300)     2022-03-15 1Password 7 (7.9.3)     2022-03-17 Prinect Signa Station 20.10.19491.2 (20.10.143.0)     2022-03-17 PTBMAC_20.00.00050.00000 (20.0.30)     2022-03-17 Prinect Signa Station 20.10.21333.19 (20.10.21333.19)     2022-03-17 Prinect PDF Toolbox 20.00.30 (20.10.143.0)     2022-03-17 Prinect Cockpit 20.10.138.3 (20.10.143.0)     2022-03-18 MRTConfigData (1.91)     2022-03-18 XProtectPlistConfigData (2158)     2022-03-18 HDLISMonitor (20.10.143.0) Clean up:     /Library/LaunchAgents/com.mmsprot.agent.plist         /Users/***/Library/Application Support/.MMSPROT/MMSPROT         Executable not found     /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist         /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility         Executable not found Diagnostics Information (past 7-30 days):     2022-03-24 20:03:31 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2022-03-24-200331.ips - Crash     2022-03-24 15:26:04 mdsync - High CPU Use (5 times)         Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync     2022-03-24 15:06:09 HDLISQueryOs - Crash (18 times)         Executable: /usr/local/heidelberg/servicetools/20.10.143.0/HDLISQueryOs         Details:             objc: objc_msgSend() selector name: objectForKey:     2022-03-24 13:18:58 ExternalQuickLookSatellite-x86_64 - Crash (182 times)         Executable: /System/Library/Frameworks/QuickLook.framework/Versions/A/XPCServices/ExternalQuickLookSatellite-x86_64.xpc/Contents/MacOS/ExternalQuickLookSatellite-x86_64         Details:             CoreFoundation: *** CFEqual() called with NULL first argument ***             ExternalQuickLookSatellite-x86_64: qlmanage --diag 6571367.13901537     2022-03-23 16:43:46 mds - High CPU Use (2 times)         Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds     2022-03-23 15:19:36 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-23-151936.ips - Crash     2022-03-23 11:42:53 Finder.app - High CPU Use (3 times)         Executable: /System/Library/CoreServices/Finder.app     2022-03-21 07:05:56 installd - High CPU Use         Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd     2022-03-17 19:40:42 AvatarPickerMemojiEditor - Crash         Executable: /System/iOSSupport/System/Library/PrivateFrameworks/AvatarUI.framework/PlugIns/AvatarPickerMemojiEditor.appex/Contents/MacOS/AvatarPickerMemojiEditor End of report