EtreCheck version: 5.7.2 (5247) Report generated: 2025-02-14 10:05:01 Download EtreCheck from https://etrecheck.com Runtime: 1:44 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Other problem Description: Apple Mail isn’t loading since latest update of Sequoia. Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Runaway process - A process is using a large percentage of your CPU. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Air Model: Mac15,12 Apple M3 CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 15 Video Information: Apple M3 Color LCD 2940 x 1912 Drives: disk0 - APPLE SSD AP0512Z 500.28 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (Shared - 6 MB used) disk1s2 - xART (APFS) (Shared - 6 MB used) disk1s3 - Hardware (APFS) (Shared - 1 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk0s2 [APFS Container] 494.38 GB disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (Shared) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 11.16 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 6.92 GB used) disk3s3 - Recovery (APFS) [Recovery] (Shared - 1.03 GB used) disk3s4 - Update (APFS) (Shared - 3 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (Shared - 178.59 GB used) disk3s6 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (Shared) disk2s2 - Update (APFS) (Shared) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] 524 MB (Shared - 6 MB used, 506 MB free) APFS Mount point: /System/Volumes/iSCPreboot disk1s2 - xART 524 MB (Shared - 6 MB used, 506 MB free) APFS Mount point: /System/Volumes/xarts disk1s3 - Hardware 524 MB (Shared - 1 MB used, 506 MB free) APFS Mount point: /System/Volumes/Hardware disk3s1s1 - Macintosh HD [APFS Snapshot] 494.38 GB (Shared - 11.16 GB used, 366.38 GB available, 296.52 GB free) APFS Mount point: / Read-only: Yes disk3s2 - Preboot [APFS Preboot] 494.38 GB (Shared - 6.92 GB used, 296.52 GB free) APFS Mount point: /System/Volumes/Preboot disk3s3 - Recovery [Recovery] 494.38 GB (Shared - 1.03 GB used, 366.38 GB available, 296.52 GB free) APFS Mount point: /Volumes/Recovery disk3s4 - Update 494.38 GB (Shared - 3 MB used, 366.38 GB available, 296.52 GB free) APFS Mount point: /System/Volumes/Update disk3s5 - Data [APFS Virtual drive] 494.38 GB (Shared - 178.59 GB used, 366.38 GB available, 296.52 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk3s6 - VM [APFS VM] 494.38 GB (Shared - 20 KB used, 366.38 GB available, 296.52 GB free) APFS Mount point: /System/Volumes/VM Network: Interface usbmodem14201: Bose QC Earbuds 2 Interface usbmodem14101: Bose QC Earbuds Interface en9: Thunderbolt Ethernet Interface en0: Wi-Fi 2 802.11 a/b/g/n/ac/ax Interface en6: iPhone Interface en8: USB 10/100/1000 LAN Interface en8: USB 10/100/1000 LAN 2 Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en5: USB 10/100/1G/2.5G LAN Interface bridge0: Thunderbolt Bridge Interface en11: iPhone USB 3 Interface en10: iPhone USB Interface en12: iPhone USB 2 Printer sharing: Enabled System Software: 15.3.1 15.3.1 (24D70) Time since boot: About an hour Security: Gatekeeper: Enabled System Integrity Protection: Enabled Security Updates: Disabled Antivirus software: AdGuard Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.avira.security.uninstalld.plist Executable: /Library/Application Support/Avira Security/UninstallerHelper.app/Contents/Resources/uninstaller.sh Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver Login Item: /Applications/Utilities/smcFanControl.app Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin Apps: 10 System Extensions: [Not Loaded] AdBlockVPNMacOSProvider - version 2.1.8 (App Store - 2024-12-06) Application: /Applications/AdBlock.app - version 2.1.8 (App Store - 2024-12-06) [Running] Avira Scan Service - version 9.5.0 (Avira Operations GmbH & Co. KG - 2024-12-30) Application: /Applications/Avira Security.app - version 9.5.0 (Avira Operations GmbH & Co. KG - 2024-12-30) Description: Provides the Antivirus Scans and Protections [Not Loaded] DuckDuckGo VPN Network Extension - version 1.109.0 (Duck Duck Go, Inc. - 2024-10-14) Application: /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app - version 1.109.0 (Duck Duck Go, Inc. - 2024-10-14) Description: DuckDuckGo VPN Kernel Extensions: /Library/Application Support/AdGuard Software/com.adguard.mac.adguard/kext com.adguard.nfext.kext - com.adguard.nfext (Adguard Software Limited, 1.0.31 - SDK 10.17) /Library/Extensions hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (Hewlett Packard, 3.2.0) BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (Canon Inc., 10.75.21 - SDK 10.8) CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9) System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 215 Apple tasks [Running] 200 Apple tasks System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 201 Apple tasks [Running] 165 Apple tasks [Other] 2 Apple tasks Launch Agents: [Not Loaded] com.avira.security.UIAgent.plist (Avira Operations GmbH & Co. KG - installed 2024-08-28) [Not Loaded] com.avira.security.statusmenu.plist (Avira Operations GmbH & Co. KG - installed 2024-08-28) [Not Loaded] com.avira.security.updater.plist (Avira Operations GmbH & Co. KG - installed 2024-08-28) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-09-13) [Not Loaded] com.google.keystone.agent.plist (? debb83 - installed 2024-10-08) [Not Loaded] com.google.keystone.xpcservice.plist (? debb83 - installed 2024-10-08) Launch Daemons: [Other] com.adguard.mac.adguard.pac.plist (Adguard Software Limited - installed 2023-03-08) [Other] com.adguard.mac.adguard.tun-helper.plist (Adguard Software Limited - installed 2023-03-08) [Loaded] com.avira.security.installd.plist (Avira Operations GmbH & Co. KG - installed 2024-08-28) [Running] com.avira.security.privd.plist (Avira Operations GmbH & Co. KG - installed 2024-08-28) [Loaded] com.avira.security.uninstalld.plist (? 6448d6cf - installed 2024-08-28) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-21) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-02-26) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-09-27) User Launch Agents: [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-02-02) [Not Loaded] com.google.keystone.agent.plist (? 0 - installed 2024-10-13) [Not Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2024-10-13) [Running] com.imobie.AnyTransToolHelpers.plist (iMobie Inc. - installed 2021-05-22) User Login Items: [Not Loaded] LaunchAtLoginHelper (App Store - installed 2024-12-06) Modern Login Item /Applications/AdBlock.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] AdGuard Login Helper (App Store - installed 2024-12-06) Modern Login Item /Applications/AdGuard for Safari.app/Contents/Library/LoginItems/AdGuard Login Helper.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2024-10-14) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Running] Bose Updater (Bose Corporation - installed 2024-10-14) Application /Applications/Bose Updater.app [Not Loaded] DuckDuckGo Notifications (Duck Duck Go, Inc. - installed 2024-10-14) Modern Login Item /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo Notifications.app [Not Loaded] DuckDuckGo Personal Information Removal (App Store - installed 2024-12-06) Modern Login Item /Applications/DuckDuckGo.localized/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo Personal Information Removal.app [Not Loaded] DuckDuckGo VPN (App Store - installed 2024-12-06) Modern Login Item /Applications/DuckDuckGo.localized/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app [Not Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2024-10-14) Modern Login Item /Applications/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app [Not Loaded] SpeedTestHelper (App Store - installed 2024-10-14) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Loaded] smcFanControl (? - installed 2024-10-14) Application /Applications/Utilities/smcFanControl.app [Not Loaded] coconutBattery Menu (Christoph Sinai - installed 2024-10-16) Modern Login Item /Applications/coconutBattery 2.app/Contents/Library/LoginItems/coconutBattery Menu.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2016-09-14) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-02-04) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Running] WeatherMenu (Apple - installed 2025-02-04) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app [Running] Android File Transfer Agent (Google, Inc. - installed 2018-10-17) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app User Internet Plug-ins: CitrixOnlineWebDeploymentPlugin: 1.0.105 (? - installed 2013-04-25) Audio Plug-ins: SpeakerAmpDrv: 1.1 (Pavel Kostka - installed 2020-06-18) Backup: Skip System Files: No Auto backup: No Destinations: S*****E [Local] (Last used) Total size: 999.86 GB Total number of backups: 4 Oldest backup: 2020-07-10 14:45:19 Last backup: 2024-10-08 21:42:06 Performance: System Load: 1.90 (1 min ago) 1.97 (5 min ago) 4.28 (15 min ago) Nominal I/O speed: 0.02 MB/s File system: 16.31 seconds Write speed: 3381 MB/s Read speed: 2257 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 7 % Idle: 86 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 111.63 % (?) EtreCheck 0.26 % (App Store) Mail 0.03 % (Apple) cfprefsd 0.01 % (Apple) ControlCenter 0.01 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 1.37 GB (App Store) Pages 319 MB (App Store) AppleSpell 228 MB (Apple) Mail 220 MB (Apple) Safari 192 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 399 KB / 140 KB (?) rapportd 28 KB / 29 KB (Apple) trustd 13 KB / 2 KB (Apple) Mail 14 KB / 1 KB (Apple) NEIKEv2Provider.appex 7 KB / 3 KB (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 362 MB Used RAM: 13.99 GB Cached files: 1.65 GB Available RAM: 2.01 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2025-02-11 macOS 15.3.1 (15.3.1) 2025-02-11 RosettaUpdateAuto (1.0.0.0.1.1738696874) Diagnostics Information (past 7-30 days): 2025-02-12 15:07:39 spotlightknowledged - High CPU Use (3 times) Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-02-10 13:48:06 com.apple.WebKit.WebContent - High CPU Use (2 times) Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t 2025-02-09 00:23:46 suggestd - High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd End of report