EtreCheck version: 6.0.3 (6A009) Report generated: 2019-09-27 10:59:30 Download EtreCheck from https://etrecheck.com Runtime: 5:29 Performance: Good Problem: Other problem Description: some images online are blacked out Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance. Upgradeable RAM - This machine has upgradeable RAM that would help its performance. High battery cycle count - Your battery may be losing capacity. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Vintage hardware - This machine may be considered vintage. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Hardware Information: MacBook Pro (13-inch, Late 2011) - Vintage! MacBook Pro Model: MacBookPro8,1 1 2.4 GHz Intel Core i5 (i5-2435M) CPU: 2-core 4 GB RAM - Upgradeable BANK 0/DIMM0 - 2 GB DDR3 1333 ok BANK 1/DIMM0 - 2 GB DDR3 1333 ok Battery: Health = Normal - Cycle count = 723 Video Information: Intel HD Graphics 3000 - VRAM: 384 MB Color LCD 1280 x 800 Drives: disk0 - ST9500325ASG 500.11 GB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Core Storage Container] 499.25 GB disk1 - Macintosh HD (Journaled HFS+) 498.90 GB (46.81 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk1 - Macintosh HD 498.90 GB (46.81 GB used - 451.82 GB free) Journaled HFS+ Mount point: / Network: Interface en0: Ethernet Interface en5: iPhone Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en4: iPad Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 37.92 GB available System Software: macOS High Sierra 10.13.6 (17G8030) Time since boot: Less than an hour Notifications: ~/Downloads/EtreCheckPro.app 7 notifications (Deleted) one notification (one scheduled) /Applications/App Cleaner.app one notification (one scheduled) (Deleted) one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK 32-bit Applications: 26 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 177 Apple tasks [Running] 101 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 191 Apple tasks [Running] 106 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-07) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-09-26) [Not Loaded] com.oracle.java.Java-Updater.plist (? 896d89e - installed 2019-07-04) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-07) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-08-26) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-09-26) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-07-04) User Login Items: App Cleaner Helper (Sergiy Savenko - installed 2019-09-26) (Modern Login Item - /Applications/App Cleaner.app/Contents/Library/LoginItems/App Cleaner Helper.app) iTunesHelper.app (Apple - installed 2019-01-29) (Application - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) SpeechSynthesisServer.app (Apple - installed 2019-08-12) (Application - /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-11) Default Browser: (? - installed 2019-09-24) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-09-04) AdobePDFViewer: 19.012.20040 (Adobe Systems, Inc. - installed 2019-09-04) Flash Player: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-11) SharePointBrowserPlugin: 14.7.7 (? - installed 2019-01-11) JavaAppletPlugin: Java 8 Update 221 build 11 (? - installed 2019-09-27) Audio Plug-ins: BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2019-08-12) iSightAudio: 7.7.3 (Apple - installed 2019-08-12) AirPlay: 2.0 (Apple - installed 2019-08-12) AppleAVBAudio: 683.1 (Apple - installed 2019-08-12) BridgeAudioSP: 4.69.2 (Apple - installed 2019-08-12) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-08-12) 3rd Party Preference Panes: Flash Player (installed 2019-08-26) Java (installed 2019-08-01) Toolkit (installed 2019-08-27) Time Machine: Skip System Files: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 498.90 GB - Disk used: 47.07 GB Destinations: U******d [Local] (Last used) Total size: 999.86 GB Total number of backups: 3 Oldest backup: 2019-07-27 21:51:08 Last backup: 2019-09-17 16:45:07 Performance: System Load: 2.12 (1 min ago) 1.37 (5 min ago) 0.80 (15 min ago) Nominal I/O speed: 5.19 MB/s File system: 58.42 seconds Write speed: 68 MB/s Read speed: 74 MB/s CPU Usage Snapshot: Type Overall System 4 % User 6 % Idle 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.32 % (Etresoft, Inc.) WindowServer 7.90 % (Apple) kernel_task 1.04 % (Apple) logd 0.02 % (Apple) SystemUIServer 0.02 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) mdworker (41) 650 MB (Apple) EtreCheckPro 477 MB (Etresoft, Inc.) kernel_task 420 MB (Apple) mds_stores 152 MB (Apple) SystemUIServer 65 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 43 KB / 31 KB (Apple) apsd 5 KB / 13 KB (Apple) CalendarAgent 9 KB / 8 KB (Apple) cloudd 10 KB / 3 KB (Apple) rapportd 3 KB / 1 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) CalendarAgent 0 (Apple) trustd (5) 0 (Apple) SystemUIServer 0 (Apple) distnoted (4) 0 (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 16 MB Used RAM: 2.65 GB Cached files: 1.33 GB Available RAM: 1.35 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-09-04 Adobe Acrobat Reader DC (19.012.20040) (19.012.20040) 2019-09-05 Gatekeeper Configuration Data (181) 2019-09-05 PDF Reader (3.0) 2019-09-11 Adobe Flash Player (32.0.0.255) 2019-09-17 "Malwarebytes for Mac Uninstaller" 2019-09-17 MRTConfigData (1.49) 2019-09-23 tmccUpgrade 2019-09-23 tmccAutoUpgrade 2019-09-23 Trend Micro iCore Upgrade Package 2019-09-24 Safari (13.0.1) 2019-09-26 Microsoft AutoUpdate (4.15.19090802) 2019-09-27 Trend Micro iCore Module 2019-09-27 icoreconfiguration 2019-09-27 tmccapp 2019-09-27 tmccToolbar 2019-09-27 tmccDMR 2019-09-27 tmccDCA 2019-09-27 tmccPUM 2019-09-27 Trend Micro Antivirus 2019-09-27 Avast Security (14.1) 2019-09-27 AvastHUB (1.5.44) Diagnostics Information (past 7 days): 2019-09-27 10:39:32 Avast.app - Crash Executable: /Users/***/*/Avast.app Details: *** Terminating app due to uncaught exception 'NSInternalInconsistency Exception', reason: 'Failed to load product variant' terminating with uncaught exception of type NSException abort() called 2019-09-27 10:08:48 CVMCompiler - Memory Executable: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 2019-09-25 19:38:36 com.apple.WebKit.WebContent - Memory (2 times) Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2019-09-25 19:37:22 com.apple.WebKit.Networking - Memory Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking End of report