EtreCheckPro version: 6.3.1 (6D012) Report generated: 2020-08-16 13:31:47 Download EtreCheckPro from https://etrecheck.com Runtime: 2:56 Performance: Excellent Problem: Computer is restarting Major Issues:     Anything that appears on this list needs immediate attention.     Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.     Stuck iCloud - This machine has a large number of pending iCloud transfers. Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.     Clean up - There are orphan files that could be removed.     Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.     32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system.     Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information:     MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports)     MacBook Pro Model: MacBookPro14,2     3.10 GHz Dual-Core Intel Core i5 (i5-7267U) CPU: 2-core     8 GB RAM - Not upgradeable         BANK 0/DIMM0 - 4 GB LPDDR3 2133         BANK 1/DIMM0 - 4 GB LPDDR3 2133     Battery: Health = Normal - Cycle count = 249 Video Information:     Intel Iris Plus Graphics 650 - VRAM: 1536 MB         Color LCD (built-in) 2880 x 1800 Drives:     disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes)     Internal PCI-Express 8.0 GT/s x4 NVM Express         disk0s1 - EFI [EFI] 315 MB         disk0s2 [APFS Container] 250.69 GB             disk1 [APFS Virtual drive] 250.69 GB (Shared by 5 volumes)                 disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 81.71 GB used)                 disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 88 MB used)                 disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used)                 disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)                 disk1s5 - Macintosh HD (APFS) (Shared - 11.19 GB used) Mounted Volumes:     disk1s1 - Macintosh HD - Data [APFS Virtual drive]         250.69 GB (Shared - 81.71 GB used, 165.19 GB available, 155.95 GB free)         APFS         Mount point: /System/Volumes/Data         Encrypted     disk1s4 - VM [APFS VM]         250.69 GB (Shared - 1.07 GB used, 155.95 GB free)         APFS         Mount point: /private/var/vm     disk1s5 - Macintosh HD         250.69 GB (Shared - 11.19 GB used, 165.19 GB available, 155.95 GB free)         APFS         Mount point: /         Encrypted         Read-only: Yes Network:     Interface lpss-serial1: LPSS Serial Adapter (1)     Interface lpss-serial2: LPSS Serial Adapter (2)     Interface en0: Wi-Fi         802.11 a/b/g/n/ac     Interface en6: Bluetooth PAN     Interface bridge0: Thunderbolt Bridge     iCloud Quota: 51 MB available     iCloud Status: 52 pending files System Software:     macOS Catalina 10.15.5 (19F101)     Time since boot: About an hour Notifications:     EtreCheckPro.app         one notification     AutoCAD 2020.app         one notification     WhatsApp.app         one notification Security:     Gatekeeper: App Store and identified developers     System Integrity Protection: Enabled ⠨    Antivirus software: Apple Unsigned Files:     Launchd: /Library/LaunchDaemons/us.zoom.rooms.daemon.plist         Executable: /Applications/ZoomPresence.app/Contents/MacOS/ZoomRoomsDaemon         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist         Executable:         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist         Executable:         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchDaemons/com.intel.haxm.plist         Executable: /Library/Extensions/intelhaxm.kext/Contents/Resources/haxm_start.sh         Details: Exact match found in the legitimate list - probably OK     Launchd: ~/Library/LaunchAgents/com.epicgames.launcher.plist         Executable: /Applications/Epic Games Launcher.app --args -silent     Login Item: ~/Library/Application Support/.FUS/fuspredownloader.app     Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin     Apps: 4 32-bit Applications:     19 32-bit apps Kernel Extensions:     /Library/Extensions         [Not Loaded] ssuddrv.kext (DEVGURU Co., Ltd., 1.4.45 - SDK 10.6)         [Loaded] intelhaxm.kext (Intel Corporation Apps, 7.2.0 - SDK 10.9)         [Loaded] ZoomAudioDevice.kext (Zoom Video Communications, Inc., 1.2 - SDK 10.9) System Launch Agents:     [Not Loaded] 16 Apple tasks     [Loaded] 171 Apple tasks     [Running] 126 Apple tasks System Launch Daemons:     [Not Loaded] 35 Apple tasks     [Loaded] 177 Apple tasks     [Running] 125 Apple tasks Launch Agents:     [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-02-01)     [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-15)     [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-03-10)     [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-08-05)     [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-08-05)     [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-08-15)     [Not Loaded] com.oracle.java.Java-Updater.plist (? 0 - installed )     [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-04-15)     [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-04-15) Launch Daemons:     [Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15)     [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15)     [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-03-10)     [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-08-05)     [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-07-25)     [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-01)     [Running] com.autodesk.AdskLicensingService.plist (Autodesk - installed 2019-05-14)     [Loaded] com.intel.haxm.plist (? 42f307e7 - installed 2018-05-03)     [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-22)     [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-08-15)     [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04)     [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-15)     [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )     [Running] com.oracle.oss.mysql.mysqld.plist (Oracle America, Inc. - installed 2018-06-28)     [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-03-20)     [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-04-15)     [Running] me.hide.vpnhelper.plist (EVENTURE LTD. - installed 2019-04-28)     [Other] us.zoom.rooms.daemon.plist (? be686b42 - installed 2018-09-17) User Launch Agents:     [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-02-01)     [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-08-05)     [Other] com.epicgames.launcher.plist (? 0 - installed 2020-05-15)     [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-13)     [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-13)     [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-05-02)     [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-05-02) User Login Items:     [Loaded] Google Chrome (Google, Inc. - installed 2020-08-11)         Application         /Applications/Google Chrome.app     [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-04-22)         Modern Login Item         /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app     [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-04-22)         Modern Login Item         /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app     [Loaded] iTrashGhost (Christophe De Vocht - installed 2018-12-16)         Application         /Applications/iTrash.app/Contents/MacOS/iTrashGhost.app     [Running] Mail (Apple - installed 2020-05-30)         Application         /System/Applications/Mail.app     [Loaded] fuspredownloader (? - installed 2017-12-14)         Application         ~/Library/Application Support/.FUS/fuspredownloader.app     [Running] Android File Transfer Agent (Google, Inc. - installed 2017-11-01)         Application         ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app Internet Plug-ins:     AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-07-15)     FlashPlayer-10.6: 32.0.0.414 (Adobe Inc. - installed 2020-08-11)     AdobePDFViewer: 20.009.20074 (Adobe Systems, Inc. - installed 2020-07-15)     Flash Player: 32.0.0.414 (Adobe Inc. - installed 2020-08-11)     DirectorShockwave: 12.2.5r195 (? - installed 2016-09-01)     AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-03-10) 3rd Party Preference Panes:     Flash Player (Adobe Inc. - installed 2020-07-25) Backup:     Time Machine Not Configured! Performance:     System Load: 2.09 (1 min ago) 4.30 (5 min ago) 6.57 (15 min ago)     Nominal I/O speed: 1.81 MB/s     File system: 28.01 seconds     Write speed: 1307 MB/s     Read speed: 2850 MB/s CPU Usage Snapshot:     Type Overall     System: 10 %     User: 21 %     Idle: 70 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     EtreCheckPro 29.66 % (Etresoft, Inc.)     WindowServer 15.68 % (Apple)     Microsoft PowerPoint 9.26 % (Microsoft Corporation)     kernel_task 8.60 % (Apple)     Finder 5.70 % (Apple) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     EtreCheckPro 542 MB (Etresoft, Inc.)     com.apple.WebKit.WebContent (8) 286 MB (Apple)     Microsoft PowerPoint 218 MB (Microsoft Corporation)     Adobe CEF Helper (3) 200 MB (Adobe Systems, Inc.)     kernel_task 187 MB (Apple) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     mDNSResponder 124 KB / 79 KB (Apple)     biometrickitd 145 KB / 28 KB (Apple)     apsd 7 KB / 40 KB (Apple)     com.apple.geod 29 KB / 8 KB (Apple)     Mail 25 KB / 5 KB (Apple) Top Processes Snapshot by Energy Use:     Process (count) Energy (0-100) (Source - Location)     WindowServer 6 (Apple)     Finder 3 (Apple)     com.apple.WebKit 3 (Apple)     WhatsApp Helper (Renderer) 2 (WhatsApp Inc.)     hidd 2 (Apple) Virtual Memory Information:     Physical RAM: 8 GB     Free RAM: 810 MB     Used RAM: 5.37 GB     Cached files: 1.83 GB     Available RAM: 2.63 GB     Swap Used: 0 B Software Installs (past 30 days):     Install Date Name (Version)     2020-07-27 MRTConfigData (1.64)     2020-07-27 GarageBand (10.3.2)     2020-08-08 XProtectPlistConfigData (2128)     2020-08-10 Autodesk AutoCAD 2020 for Mac (1.0)     2020-08-11 Adobe Flash Player (32.0.0.414)     2020-08-15 Microsoft AutoUpdate (4.26.20081000)     2020-08-15 ARMDC Agent Installer (1.0.0)     2020-08-16 Adobe Acrobat DC (20.012.20041) (20.012.20041) Clean up:     ~/Library/LaunchAgents/com.epicgames.launcher.plist         /Applications/Epic Games Launcher.app         Executable not found     /Library/LaunchDaemons/us.zoom.rooms.daemon.plist         /Applications/ZoomPresence.app/Contents/MacOS/ZoomRoomsDaemon         Executable not found Diagnostics Information (past 7-30 days): End of report