EtreCheckPro version: 6.2.6 (6C020) Report generated: 2020-07-07 09:35:22 Download EtreCheckPro from https://etrecheck.com Runtime: 9:08 Performance: Below Average Problem: Other problem Description: Safari app launches on its own and will not quit. Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Adware - Adware detected. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Old operating system - Old operating system versions no longer receive security updates. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Obsolete hardware - This machine may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable hard drive - This machineâ s hard drive could be replaced with an SSD. This would dramatically improve your machineâ s performance. High battery cycle count - Your battery may be losing capacity. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Runaway user process - A user process is using a large percentage of your CPU. Low performance - EtreCheck report took an unusually long time to run. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, Mid 2010) - Obsolete! MacBook Pro Model: MacBookPro7,1 2.66 GHz Intel Core 2 Duo (Duo) CPU: 2-core 8 RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1067 BANK 1/DIMM0 - 4 GB DDR3 1067 Battery: Health = Replace Now - Cycle count = 1071 Video Information: NVIDIA GeForce 320M - VRAM: 256 MB Color LCD (built-in) 1280 x 800 Drives: disk0 - ST1000LM014-1EJ164 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB (509.79 GB used) disk0s3 - Recovery HD [Recovery] 650 MB Mounted Volumes: disk0s2 - Macintosh HD 999.35 GB (509.79 GB used, 489.30 GB free) Journaled HFS+ Mount point: / Network: Interface usbmodemf6add082: SAMSUNG_Android Interface modem: Internal Modem Interface SAMSUNG_MDM: SAMSUNG Modem Interface Bluetooth-Modem: Bluetooth Interface en0: Built-in Ethernet Interface fw0: Built-in FireWire Interface en1: AirPort 802.11 a/b/g/n Interface en3: iPhone Interface en2: Bluetooth PAN System Software: OS X Mavericks 10.9.5 (13F1911) Time since boot: About 12 hours Security: System Status Gatekeeper: App Store and identified developers Automatic Updates: Disabled Antivirus software: TotalAV Adware: Launchd: ~/Library/LaunchAgents/com.ExpertLookupEngine.plist Executable: ~/Library/Application Support/com.ExpertLookupEngine/ExpertLookupEngine r Reason: Adware pattern match Launchd: ~/Library/LaunchAgents/com.MyMacUpdater.agent.plist Executable: ~/Applications/MyMacUpdater/MyMacUpdater -guid 24367682923921180 -source upd-1836 -url http:/request.macmymacupdater.com/macCheckForUpdates -brand MyMacUpdater -current_version 1000 Reason: Adware name match Launchd: /Library/LaunchAgents/com.mediahm.operator.update.plist Executable: /Library/Application Support/mediahm/mediahm.app/Contents/MacOS/installer -evnt agnt -oprID 80801124|00162|1000013|0|0|1|0|000000000|06052016|01070455|NDI=|U2VhcmNoIEdlbml1cw==|VVM=|VW5pdGVkIFN0YXRlcw==| -usrLib ~/Library -dBrowser Firefox Reason: Adware name match Launchd: /Library/LaunchAgents/com.LiveShoppers.agent.plist Executable: /Applications/LiveShoppers/LiveShoppers -guid 24367682923921180 -source mm-1625 -brand LiveShoppers -dt 1466643738 Reason: Adware name match Launchd: ~/Library/LaunchAgents/com.Software-Updater.agent.plist Executable: /Applications/Software-Updater/Software-Updater -guid 24367682923921180 -source mm-1625 Reason: Adware name match Launchd: /Library/LaunchAgents/com.Software-Updater.agent.plist Executable: /Applications/Software-Updater/Software-Updater -guid 24367682923921180 -source mm-1625 Reason: Adware name match Launchd: ~/Library/LaunchAgents/com.LiveShoppers.agent.plist Executable: /Applications/LiveShoppers/LiveShoppers -guid 24367682923921180 -source mm-1625 -brand LiveShoppers -dt 1466643738 Reason: Adware name match Unsigned Files: Launchd: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist Executable: /Applications/ZipCloud.app/Contents/Resources/Utility.app -n --args 9 -l Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac.trashSizeWatcher.plist Executable: ~/Library/Application Support/CleanMyMac/CleanMyMacHelperTool -watchTrashSize Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.MyCouponsmart.agent.plist Executable: /Applications/MyCouponsmart/MyCouponsmart -guid 24367682923921180 -source upd-2019 -brand MyCouponsmart -dt 1588898499 -home ~ -tracking_url http:/events.mycouponsmartmac.com Launchd: ~/Library/LaunchAgents/com.MyCouponsmart.agent.plist Executable: /Applications/MyCouponsmart/MyCouponsmart -guid 24367682923921180 -source upd-2027 -brand MyCouponsmart -dt 1594004494 -home ~ -tracking_url http:/events.mycouponsmartmac.com Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Details: Close match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.easeus.dataprotectbackup.plist Executable: /Volumes/E*************************d/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.E6F32873.9725.4DBD.B2B9.0F64F17D973A.plist Executable: /usr/bin/python '/Users/***/Library/Application Support/.CB7B2092-CA3C-489C-AB41-2A0573A32A35/.334CA90D-2091-4CD0-898C-01AFA4C57204' Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.flipvideo.FlipShareServer.launchd.plist Executable: /Library/Application Support/Flip Video/FlipShareServer.app/Contents/MacOS/FlipShareServer -exec Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.rim.BBDaemon.plist Executable: /Library/Application Support/BlackBerry/BBDaemon Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.Chrome.framework.plist Executable: /Applications/Google Apps/Google Chrome.app/Contents/Versions/27.0.1453.93/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper --type=service Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.flipvideo.FlipShare.AutoRun.plist Executable: /Library/Application Support/Flip Video/FlipShareAutoRun.app/Contents/MacOS/FlipShareAutoRun Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.canon.MFManager.plist Executable: /Applications/Canon Utilities/ImageBrowser EX/ExtApp/MFManager.app/Contents/MacOS/MFManager Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.epicgames.launcher.plist Executable: /Applications/Epic Games Launcher.app/Contents/MacOS/EpicGamesLauncher-Mac-Shipping -silent Launchd: ~/Library/LaunchAgents/com.MyShopcoupon.agent.plist Executable: /Applications/MyShopcoupon/MyShopcoupon -guid 24367682923921180 -source upd-1908 -brand MyShopcoupon -dt 1551647378 -home ~ -tracking_url http:/events.myshopcouponmac.com Launchd: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist Executable: /Applications/ZipCloud.app/Contents/Resources/Utility.app --args 7 1 Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac.helperTool.plist Executable: ~/Library/Application Support/CleanMyMac/CleanMyMacHelperTool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.rim.BBLaunchAgent.plist Executable: /Library/Application Support/BlackBerry/BBLaunchAgent.app Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOCGenerator Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.rim.BBAlbumArtCacher.plist Executable: /Library/Application Support/BlackBerry/RimAlbumArtDaemon Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.movavi.converteragent.startup.plist Executable: /Applications/Movavi Video Converter 19 Premium.app/Contents/MacOS/ConverterAgent.app Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac.volumeWatcher.plist Executable: ~/Library/Application Support/CleanMyMac/CleanMyMacHelperTool -cleanWinJunk -cleanTrashes -cleanMacOSJunk Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: Details: Restrictive config permissions - possibly adware Running app: /usr/bin/python Running app: /usr/bin/osascript Running app: /usr/bin/python Running app: /Applications/Canon Utilities/ImageBrowser EX/ExtApp/MFManager.app/Contents/Resources/SLRunTimeLoader.app/Contents/MacOS/SLRuntimeLoader Running app: /bin/sh Running app: /usr/bin/python Plugin: /Library/Internet Plug-Ins/LogitechHarmony.plugin Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin Plugin: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Preference Pane: /Library/PreferencePanes/3ivxPrefPane.prefPane Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Preference Pane: /Library/PreferencePanes/OSXFUSE.prefPane Preference Pane: /Library/PreferencePanes/Perian.prefPane Preference Pane: /Library/PreferencePanes/DashboardPreferences.prefPane Apps: 101 Kernel Extensions: /Applications/EaseUS Data Recovery Wizard.app [Not Loaded] EaseUSDriver.kext (1.0.0 - SDK 10.10) /Library/Extensions [Loaded] SSIODriver.kext (1.0 - SDK 10.6) /System/Library/Extensions [Not Loaded] Belcarra.USBLAN_netpart.kext (2.0.2) [Not Loaded] Belcarra.USBLAN_usbpart.kext (2.0.2) [Loaded] Soundflower.kext (1.5.2) [Not Loaded] RemoteControl.USBLAN_usbpart.kext (2.0.6) [Not Loaded] ssuddrv.kext (1.4.28 - SDK 10.6) [Not Loaded] MacOSXCameraDriver.kext (1.0.1) [Loaded] RIMBBUSB.kext (0.0.74) [Not Loaded] RIMBBVSP.kext (0.0.74) [Not Loaded] InstantOn.kext (6.0.2 - SDK 10.6) [Not Loaded] Seagate Storage Driver.kext (5.2.6 (26925) - SDK 10.4) [Not Loaded] BlackberryUSB.kext (3.1.7) [Not Loaded] BlackberryUSBDev.kext (3.1.7) Startup Items: MissingSyncUSBDaemon Path: /Library/StartupItems/MissingSyncUSBDaemon System Launch Agents: [Not Loaded] 8 Apple tasks [Loaded] 139 Apple tasks [Running] 37 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 50 Apple tasks [Loaded] 130 Apple tasks [Running] 69 Apple tasks Launch Agents: [Running] com.LiveShoppers.agent.plist (Adware - installed 2016-06-22) [Loaded] com.Software-Updater.agent.plist (Adware - installed 2016-06-22) [Running] com.canon.MFManager.plist (? 8a8296d7 - installed 2014-11-13) [Running] com.flipvideo.FlipShare.AutoRun.plist (? d8faaaae - installed 2011-05-06) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-11) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-11) [Loaded] com.hp.help.tocgenerator.plist (? 11d191c4 - installed 2009-08-04) [Running] com.mediahm.operator.update.plist (Amir Rejuan - installed 2016-05-07) [Running] com.rim.BBAlbumArtCacher.plist (? e61f56c4 - installed 2012-12-29) [Running] com.rim.BBLaunchAgent.plist (? dcf2726d - installed 2013-04-27) Launch Daemons: [Not Loaded] com.MyCouponsmart.agent.plist (? 5563fee - installed 2020-05-07) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-05-22) [Not Loaded] com.easeus.dataprotectbackup.plist (? 2511cb8c - installed 2019-07-01) [Running] com.flipvideo.FlipShareServer.launchd.plist (? 4e51f0df - installed 2011-04-20) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-11) [Loaded] com.jdi.ss.SSHelper.plist (SS Protect Limited - installed 2019-10-12) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-02-25) [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2020-03-30) [Running] com.rim.BBDaemon.plist (? 9f895e8a - installed 2012-12-29) User Launch Agents: [Other] com.E6F32873.9725.4DBD.B2B9.0F64F17D973A.plist (? 0 - installed 2020-07-03) [Loaded] com.ExpertLookupEngine.plist (Adware - installed 2020-07-06) [Not Loaded] com.LiveShoppers.agent.plist (Adware - installed 2016-06-22) [Running] com.MyCouponsmart.agent.plist (? 0 - installed 2020-07-05) [Running] com.MyMacUpdater.agent.plist (Adware - installed 2018-09-05) [Not Loaded] com.MyShopcoupon.agent.plist (? 0 - installed 2019-03-03) [Not Loaded] com.Software-Updater.agent.plist (Adware - installed 2016-06-22) [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2013-06-13) [Not Loaded] com.epicgames.launcher.plist (? 0 - installed 2018-07-17) [Running] com.google.Chrome.framework.plist (? 0 - installed 2020-07-06) [Not Loaded] com.jdibackup.ZipCloud.autostart.plist (? 0 - installed 2015-09-13) [Not Loaded] com.jdibackup.ZipCloud.notify.plist (? 0 - installed 2015-09-13) [Loaded] com.logos.LogosIndexer.plist (Faithlife Corporation - installed 2017-06-14) [Not Loaded] com.macpaw.CleanMyMac.helperTool.plist (? 0 - installed 2012-01-22) [Not Loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist (? 0 - installed 2012-01-22) [Not Loaded] com.macpaw.CleanMyMac.volumeWatcher.plist (? 0 - installed 2012-01-22) [Not Loaded] com.movavi.converteragent.startup.plist (? 0 - installed 2019-05-13) User Login Items: [Loaded] Safari.app (Apple - installed 2017-06-14) Application /Applications/Safari.app Internet Plug-ins: LogitechHarmony: 2.0 (? - installed 2013-12-24) DirectorShockwave: 12.0.5r146 (? - installed 2013-10-24) Google Earth Web Plug-in: 7.1 (? - installed 2016-08-19) Default Browser: 537 (Apple - installed 2017-06-14) Flip4Mac WMV Plugin: 2.3.1.2 (? - installed 2009-11-03) Unity Web Player: UnityPlayer version 4.1.3f3 (? - installed 2013-05-24) Silverlight: 5.1.40416.0 (? - installed 2015-07-16) FlashPlayer-10.6: 32.0.0.387 (Adobe Inc. - installed 2020-06-12) Flash Player: 32.0.0.387 (Adobe Inc. - installed 2020-06-12) iPhotoPhotocast: 7.0 (Apple - installed 2010-10-02) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-09-16) AdobePDFViewer: 9.5.5 (? - installed 2013-06-13) JavaAppletPlugin: 14.9.0 (Apple - installed 2017-10-15) Audio Plug-ins: BluetoothAudioPlugIn: 1.0 (Apple - installed 2017-06-14) AirPlay: 2.0 (Apple - installed 2017-06-14) AppleAVBAudio: 203.2 (Apple - installed 2013-11-21) iSightAudio: 7.7.3 (Apple - installed 2017-06-14) 3rd Party Preference Panes: 3ivx MPEG-4 (? - installed 2011-01-25) Flash Player (Adobe Inc. - installed 2020-05-22) Flip4Mac WMV (? - installed 2009-11-03) FUSE for OS X (OSXFUSE) (? - installed 2013-11-12) Perian (? - installed 2011-07-23) Seagate Dashboard for Mac OSX (? - installed 2014-09-11) Time Machine: Skip System Files: No Mobile backups: Yes Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 999.35 GB - Disk used: 510.05 GB Destinations: S*********B [Local] (Last used) Total size: 2.00 TB Total number of backups: 31 Oldest backup: 2016-01-16 10:10:44 Last backup: 2020-03-17 15:08:26 Performance: System Load: 6.76 (1 min ago) 6.86 (5 min ago) 4.48 (15 min ago) Nominal I/O speed: 0.07 MB/s File system: 24.17 seconds Write speed: 93 MB/s Read speed: 95 MB/s CPU Usage Snapshot: Type Overall System: 24 % User: 24 % Idle: 52 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) osascript (6) 94.20 % (? - /usr/bin) EtreCheckPro 16.24 % (Etresoft, Inc.) kernel_task 16.20 % (Apple) WindowServer 7.28 % (Apple) taskgated 3.00 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 745 MB (Etresoft, Inc.) kernel_task 579 MB (Apple) plugin-container (3) 459 MB (Mozilla Corporation) firefox 354 MB (Mozilla Corporation) mdworker (8) 175 MB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 2 (Apple) firefox 2 (Mozilla Corporation) taskgated 1 (Apple) launchservicesd 1 (Apple) cfprefsd (2) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 3.86 GB Used RAM: 3.15 GB Cached files: 1015 MB Available RAM: 4.85 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-06-12 Adobe Flash Player (32.0.0.387) Clean up: /Library/LaunchDaemons/com.easeus.dataprotectbackup.plist /Volumes/E*************************d/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback Executable not found ~/Library/LaunchAgents/com.macpaw.CleanMyMac.volumeWatcher.plist ~/Library/Application Support/CleanMyMac/CleanMyMacHelperTool Executable not found ~/Library/LaunchAgents/com.macpaw.CleanMyMac.helperTool.plist ~/Library/Application Support/CleanMyMac/CleanMyMacHelperTool Executable not found ~/Library/LaunchAgents/com.epicgames.launcher.plist /Applications/Epic Games Launcher.app/Contents/MacOS/EpicGamesLauncher-Mac-Shipping Executable not found ~/Library/LaunchAgents/com.movavi.converteragent.startup.plist /Applications/Movavi Video Converter 19 Premium.app/Contents/MacOS/ConverterAgent.app Executable not found ~/Library/LaunchAgents/com.MyShopcoupon.agent.plist /Applications/MyShopcoupon/MyShopcoupon Executable not found ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist /Applications/ZipCloud.app/Contents/Resources/Utility.app Executable not found ~/Library/LaunchAgents/com.macpaw.CleanMyMac.trashSizeWatcher.plist ~/Library/Application Support/CleanMyMac/CleanMyMacHelperTool Executable not found ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist /Applications/ZipCloud.app/Contents/Resources/Utility.app Executable not found Diagnostics Information (past 7-30 days): 2020-07-05 17:22:29 WDSecurityHelper.app Crash Executable: /var/folders/*/WDSecurityHelper.app 2020-07-05 17:17:37 com.apple.WebKit.WebContent Crash (14 times) Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent Details: Bundle controller class: SnapshotFetcherBundleController End of report