EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-06-22 02:27:41 Download EtreCheckPro from https://etrecheck.com Runtime: 4:30 Performance: Good Problem: No problem - just checking Description: after 11.4 spotlight does not recognise the documents files Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Vintage hardware - This computer may be considered vintage. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (Retina, 13-inch, Late 2013) - Vintage! MacBook Pro Model: MacBookPro11,1 2,6 GHz Dual-Core Intel Core i5 (i5-4288U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 237 Video Information: Intel Iris - VRAM: 1536 MB Color LCD (built-in) 2560 x 1600 Drives: disk0 - APPLE SSD SM1024F 1.00 TB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 784.74 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 492 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.31 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk1s6 - Update (APFS) (Shared - 6 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 784.74 GB used, 212.21 GB available, 197.95 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1.00 TB (Shared - 492 MB used, 197.95 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1.00 TB (Shared - 1.07 GB used, 197.95 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1.00 TB (Shared - 15.31 GB used, 212.21 GB available, 197.95 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1.00 TB (Shared - 6 MB used, 197.95 GB free) APFS Mount point: /System/Volumes/Update disk3s1 - B************************) 1.90 TB (Shared - 866.46 GB used, 1.03 TB free) APFS Disk Image Mount point: /Volumes/B************************) Network: Interface en4: Thunderbolt Ethernet Interface en5: Thunderbolt Ethernet 2 Interface en0: Wi-Fi Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 4.21 GB available Printer sharing: Enabled System Software: macOS Big Sur 11.4 (20F71) Time since boot: Less than an hour Notifications: calibre.app 4 notifications EtreCheckPro-4.app 2 notifications Speedtest.app 7 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.avira.security.uninstalld.plist Executable: /Library/Application Support/Avira Security/uninstaller.sh Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Apps: 1 System Extensions: [Running] Avira Scan Service - version 4.6.1 (Avira Operations GmbH & Co. KG - 2021-03-30) Application: /Applications/Avira Security.app - version 4.6.1 (Avira Operations GmbH & Co. KG - 2021-03-30) Description: Provides the Antivirus Scans and Protections Kernel Extensions: /Applications/Disk Drill.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (Justin Johnson, 1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (Justin Johnson, 1.0 - SDK 10.16) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (Seiko Epson Corporation, 2.4.3) [Loaded] Boom2Device.kext - com.globaldelight.driver.Boom2Device (Global Delight Technologies Pvt. Ltd, 1.2 - SDK 10.10) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (HP Inc., 5.31.0 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (HP Inc., 2.15.0 - SDK 10.14) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.10 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (12.0.0 - SDK 10.8) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 192 Apple tasks [Running] 126 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 191 Apple tasks [Running] 135 Apple tasks [Other] One Apple task Launch Agents: [Running] com.avira.security.UIAgent.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18) [Running] com.avira.security.statusmenu.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18) [Loaded] com.avira.security.updater.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-05-16) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-06-15) Launch Daemons: [Loaded] com.AngularTech.OsxHelper.plist (AngularTech Inc. - installed 2020-08-07) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Loaded] com.avira.security.installd.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18) [Running] com.avira.security.privd.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18) [Loaded] com.avira.security.uninstalld.plist (? 7bc7771e - installed 2021-03-18) [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2021-01-07) [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2020-06-15) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.jdi.ss.SSHelper.plist (SS Protect Limited - installed 2020-05-10) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-16) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-06-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) [Loaded] com.tunabellysoftware.DiskDietHelper.plist (Tunabelly Software Inc. - installed 2020-02-24) User Launch Agents: [Running] com.coconut-flavour.coconutBattery-Menu.plist (Christoph Sinai - installed 2021-04-15) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-13) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2021-06-22) [Running] com.hp.productresearch.plist (HP Inc. - installed 2021-06-22) User Login Items: [Running] 1Password Extension Helper (AgileBits Inc. - installed 2021-06-15) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (AgileBits Inc. - installed 2021-06-15) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2021-02-09) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Loaded] Avira Phantom VPN Helper (App Store - installed 2020-10-18) Modern Login Item /Applications/Avira Phantom VPN.app/Contents/Library/LoginItems/Helper.OSX.app [Not Loaded] Garmin Express Service (Garmin International - installed 2021-04-02) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2021-05-11) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HPPSDrMonitor.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Loaded] LoginHelper (FIPLAB Ltd - installed 2020-10-03) Modern Login Item /Applications/Memory Clean 2.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-05-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-05-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-03-07) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] LaunchAtLoginHelperApp (App Store - installed 2018-01-07) Modern Login Item /Applications/Watts.app/Contents/Library/LoginItems/LaunchAtLoginHelperApp.app [Not Loaded] Who's On My WiFi Helper (App Store - installed 2017-12-05) Modern Login Item /Applications/Who's On My WiFi.app/Contents/Library/LoginItems/Who's On My WiFi Helper.app [Running] HP Device Monitor (HP Inc. - installed 2020-11-07) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2020-11-07) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2020-11-07) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Audio Plug-ins: BoomAudio: 1.0.2 (Global Delight Technologies Pvt. Ltd - installed 2017-06-26) Safari Extensions: 1Password (AgileBits Inc. - installed 2021-06-15) 3rd Party Preference Panes: TechTool Protection (Micromat, Inc. - installed 2018-01-07) Toolkit (Seagate Technologies LLC - installed 2021-01-07) Backup: Skip System Files: No Auto backup: Yes Destinations: Data [Network] (Last used) Total size: 1.90 TB Total number of backups: 36 Oldest backup: 2021-04-23 03:41:08 Last backup: 2021-06-22 01:51:15 11 local snapshots Oldest local snapshot: 2021-06-21 06:12:37 Last local snapshot: 2021-06-22 01:38:05 Performance: System Load: 1.72 (1 min ago) 2.15 (5 min ago) 2.57 (15 min ago) Nominal I/O speed: 3.01 MB/s File system: 35.48 seconds Write speed: 881 MB/s Read speed: 908 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 6 % Idle: 86 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) kernel_task 14.50 % (Apple) WindowServer 9.60 % (Apple) mdworker_shared (15) 8.46 % (Apple) EtreCheckPro 7.42 % (Etresoft, Inc.) mds 4.64 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (36) 1.22 GB (Apple) EtreCheckPro 825 MB (Etresoft, Inc.) kernel_task 310 MB (Apple) Microsoft Outlook 239 MB (Microsoft Corporation) com.avira.scanservice 191 MB (Avira Operations GmbH & Co. KG) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 173 KB / 111 KB (Apple) apsd 5 KB / 16 KB (Apple) com.apple.WebKit.Networking 7 KB / 4 KB (Apple) netbiosd 2 KB / 558 B (Apple) softwareupdated 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) mdworker_shared (15) 2 (Apple) mds 2 (Apple) mdworker (2) 0 (Apple) com.avira.scanservice 0 (Avira Operations GmbH & Co. KG) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 404 MB Used RAM: 5.00 GB Cached files: 2.60 GB Available RAM: 3.00 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-05-01 The Unarchiver (4.3.3) 2021-05-02 NeoOffice 2017.27 Professional Edition Patch 0 (2017.28) 2021-05-11 HP Smart (12.7.1.1401) 2021-05-14 RAR Extractor - WinRAR ZIP 7Z (6.2.9) 2021-05-14 WhatsApp (2.2117.5) 2021-05-21 Duplicate File Finder (6.14) 2021-06-02 Pages (11.1) 2021-06-02 Keynote (11.1) 2021-06-02 Numbers (11.1) 2021-06-06 PDF Reader Pro Lite (2.8.0) 2021-06-07 File Viewer (1.4) 2021-06-09 Bible Study (6.9.5) 2021-06-12 XProtectPlistConfigData (2148) 2021-06-13 NeoOffice 2017.28 Professional Edition Patch 0 (2017.28) 2021-06-14 Microsoft Excel (16.50.21061301) 2021-06-14 Microsoft OneNote (16.50.21061301) 2021-06-14 Microsoft Outlook (16.50.21061301) 2021-06-14 Microsoft PowerPoint (16.50.21061301) 2021-06-14 Microsoft Word (16.50.21061301) 2021-06-15 Microsoft AutoUpdate (4.36.21061301) 2021-06-17 iMovie (10.2.4) 2021-06-21 macOS 11.4 (11.4) 2021-06-21 MRTConfigData (1.79) Diagnostics Information (past 7-30 days): 2021-06-22 01:40:27 mdsync - High CPU Use (3 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2021-06-21 09:33:59 com.apple.WebKit.WebContent - High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2021-06-17 17:25:06 Finder.app - Crash Executable: /System/Library/CoreServices/Finder.app Details: dyld3 mode End of report