Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy network usage - This computer has recently restarted and has high network usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - Empty Video Information: Radeon Pro 570 - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M***************æ ® (APFS) [APFS Virtual drive] (Shared - 605.17 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 294 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 987 KB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M***************æ ® (APFS) [APFS Virtual drive] (Shared - 605.17 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 294 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 987 KB used) Mounted Volumes: disk2s1 - M***************æ ® [APFS Virtual drive] 1.03 TB (Shared - 605.17 GB used, 428.75 GB available, 400.97 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 1.03 TB (Shared - 294 MB used, 400.97 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1.03 TB (Shared - 1.07 GB used, 400.97 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 1.03 TB (Shared - 15.05 GB used, 428.75 GB available, 400.97 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 1.03 TB (Shared - 987 KB used, 400.97 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.1 (20C69) Time since boot: About 3 hours Configuration Files: /etc/hosts - Count: 5 Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.rosettastone.rosettastonedaemon.plist Executable: /Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemon --config '/Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemonConfiguration.txt' Details: Exact match found in the legitimate list - probably OK Apps: 3 32-bit Applications: 16 32-bit apps Kernel Extensions: /Library/Extensions SONYDeviceType04.kext (Sony Corporation, 1.4.0.11070 - SDK 10.9) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 182 Apple tasks [Running] 131 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 187 Apple tasks [Running] 136 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2020-02-12) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-04) [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-04-01) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-09) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-09) [Other] com.rosettastone.rosettastonedaemon.plist (? fb2f5604 - installed 2020-04-01) [Other] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation - installed 2017-12-06) [Other] com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e - installed 2017-12-06) [Other] com.teamviewer.teamviewer.plist (? 9223e856 - installed 2018-05-23) [Other] com.teamviewer.teamviewer_desktop.plist (? efecefe3 - installed 2018-05-23) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-21) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-09) [Not Loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 - installed 2020-12-24) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2020-10-29) [Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-05-16) [Loaded] com.motionvfx.mInstaller.HelperTool.plist (Szymon Masiak - installed 2020-03-24) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-12-18) [Other] com.teamviewer.teamviewer_service.plist (? 52d5a08d - installed 2018-05-23) [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2017-11-10) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-25) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-02-09) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-19) [Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (App Store - installed 2018-05-16) User Login Items: [Not Loaded] CleanMyMac-MAS Menu (App Store - installed 2020-12-24) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app [Loaded] S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor (App Store - installed 2020-12-24) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app/Contents/Library/LoginItems/S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor.app [Loaded] CompressorHelper (App Store - installed 2020-12-24) Modern Login Item /Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app [Not Loaded] LightPeek_de (QianYan Network - installed 2020-12-20) Modern Login Item /Applications/Dehelper.app/Contents/Library/LoginItems/LightPeek_de.app [Not Loaded] LightPeek_en (App Store - installed 2020-12-31) Modern Login Item /Applications/Eudb_en.app/Contents/Library/LoginItems/LightPeek_en.app [Running] HandShakerAgent (App Store - installed 2018-12-01) Modern Login Item /Applications/HandShaker.app/Contents/Library/LoginItems/HandShakerAgent.app [Running] ThunderHelper (Xunlei Computer LTD - installed 2020-04-01) Modern Login Item /Applications/Thunder.app/Contents/Library/LoginItems/ThunderHelper.app [Not Loaded] iTranslateHelper (App Store - installed 2018-06-05) Modern Login Item /Applications/iTranslate.app/Contents/Library/LoginItems/iTranslateHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2021-01-25) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2021-01-25) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2021-01-25) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-12-12) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-04-01) AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2020-12-12) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Open in OmniPlayer (App Store - installed 2020-12-24) Thunder Extension (Xunlei Computer LTD - installed 2020-04-01) Backup: Time Machine information not available without Full Drive Access. 5 local snapshots Oldest local snapshot: 2021-01-02 17:45:13 Last local snapshot: 2021-01-25 20:56:03 Performance: System Load: 2.73 (1 min ago) 2.70 (5 min ago) 2.67 (15 min ago) Nominal I/O speed: 0.66 MB/s File system: 30.94 seconds Write speed: 753 MB/s Read speed: 1302 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 28 % Idle: 64 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 132.73 % (?) EtreCheck 11.42 % (App Store) Google Chrome 0.70 % (Google, Inc.) Dock 0.02 % (Apple) Finder 0.02 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 456 MB (App Store) Google Chrome 236 MB (Google, Inc.) AppleSpell 43 MB (Apple) Finder 40 MB (Apple) loginwindow 36 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 921 MB / 1.23 GB (?) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) UsageTrackingAgent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 50 MB Used RAM: 5.98 GB Cached files: 1.97 GB Available RAM: 2.02 GB Swap Used: 4 MB Software Installs (past 30 days): Install Date Name (Version) 2020-12-31 æ¬§è·¯è¯ å…¸ (4.0.2) 2020-12-31 GarageBand (10.4.2) 2020-12-31 Logic Pro (10.6.1) 2020-12-31 MainStage (3.5.1) 2021-01-02 Titles 2021-01-02 Generators 2021-01-02 Effects 2021-01-02 Transitions 2021-01-03 FinalSRT (1.4.1) 2021-01-07 Fotor Photo Editor (3.7.1) 2021-01-13 Printer Driver 2021-01-14 HP Smart (5.6.1) 2021-01-14 HP Easy Scan (1.10.0) 2021-01-17 Numbers (10.0) 2021-01-17 Pages (10.0) 2021-01-17 Keynote (10.0) 2021-01-25 HP æ å °æ ºå…¼å®¹æ §è½¯ä»¶ (10.6.0.1.1.1602826228) 2021-01-25 EtreCheck (5.6.5) Clean up: /Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist /macOS Install Data/Locked Files/cleanup_installer Executable not found /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. 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