EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-06-04 16:13:28
Download EtreCheckPro from https://etrecheck.com
Runtime: 2:55
Performance: Excellent

Problem: Other problem
Description: 
Problem very similar / identical as described on the following internet pages:
https://discussions.apple.com/thread/252732287
https://discussions.apple.com/thread/252758777
https://discussions.apple.com/thread/252342138
https://forums.macrumors.com/threads/help-please-gpu-hardware-or-drive
r-issue-in-2019-5k-imac-plus-new-big-sur-photos-issue.2268310/

Error log typically starts with:
panic(cpu 3 caller 0xffffff7f9b404deb): "virtual bool IOAccelLegacyDis
playMachine::display_mode_did_change(uint32_t): AMDRadeonAccelerator d
river returns false"@/System/Volumes/Data/SWE/macOS/BuildRoots/e90674e
518/Library/Caches/com.apple.xbs/Sources/IOAcceleratorFamily_kexts/IOA
cceleratorFamily-442.9/Kext2/IOAccelLegacyDisplayMachine.cpp:267
Backtrace (CPU 3), Frame : Return Address
â ¦
The 0xâ ¦ number varies. CPU numbers ranges from 0 to 3.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  System modifications - There are a large number of system modifications running in the background.
  Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  iMac (Retina 5K, 27-inch, 2017)
  iMac Model: iMac18,3
  3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core
  24 GB RAM - Upgradeable
    BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400  
    BANK 0/DIMM1 - 8 GB DDR4 SO-DIMM 2400  
    BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400  
    BANK 1/DIMM1 - 8 GB DDR4 SO-DIMM 2400  

Video Information:
  Radeon Pro 570 - VRAM: 4 GB
    iMac (built-in) 4096 x 2304

Drives:
  disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 499.96 GB
      disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes)
        disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 254.31 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 340 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
        disk1s5 (APFS) [APFS Container] (Shared - 15.31 GB used)
          disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used)
        disk1s6 - Update (APFS) (Shared - 3 MB used)

  disk3 - TOSHIBA External USB 3.0 3.00 TB
  External USB 5 Gbit/s USB
    disk3s1 134 MB
    disk3s2 - T*******1 3.00 TB (2.49 TB used)

  disk4 - WD Elements 10B8 1.00 TB
  External USB 5 Gbit/s USB
    disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk4s2 [APFS Container] 999.96 GB
      disk5 [APFS Virtual drive] 999.96 GB (Shared by 1 volumes)
        disk5s2 - W********1 (APFS) (Shared - 159.91 GB used)

Mounted Volumes:
  disk1s1 - M******************n [APFS Virtual drive]
    499.96 GB (Shared - 254.31 GB used, 253.36 GB available, 227.06 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk1s2 - Preboot [APFS Preboot]
    499.96 GB (Shared - 340 MB used, 227.06 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk1s4 - VM [APFS VM]
    499.96 GB (Shared - 2.15 GB used, 227.06 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk1s5s1 - Macintosh HD [APFS Snapshot]
    499.96 GB (Shared - 15.31 GB used, 253.36 GB available, 227.06 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk1s6 - Update
    499.96 GB (Shared - 3 MB used, 227.06 GB free)
    APFS
    Mount point: /System/Volumes/Update

  disk3s2 - T*******1
    3.00 TB (2.49 TB used, 507.81 GB available, 507.78 GB free)
        Mount point: /Volumes/T*******1

  disk5s2 - W********1
    999.96 GB (Shared - 159.91 GB used, 839.84 GB free)
    APFS
    Mount point: /Volumes/W**********1

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 5.00 GB available

System Software:
  macOS Big Sur 11.4 (20F71) 
  Time since boot: About 7 hours

Notifications:
  AntivirusforMac.app
    14 notifications

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Bitdefender

Unsigned Files:
  Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
    Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
    Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.easeus.dataprotectbackup.plist
    Executable: /Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback
    Details: Exact match found in the legitimate list - probably OK

  Apps: 36

System Extensions:
  [Running] Bitdefender.SPSE - version 1.5.0 (Bitdefender SRL - 2021-04-14)
    Application: /Applications/Bitdefender/BitdefenderAgent.app - version 1.5.0 (Bitdefender SRL - 2021-04-14)

Kernel Extensions:
  /Applications/Adobe/Capture One 12.app
    [Not Loaded] LeafFwXDriverMatcher.kext - com.Leaf.driver.LeafFwXDriverMatcher (1.2.0d1)

  /Applications/EaseUS Data Recovery Wizard.app
    [Not Loaded] EaseUSDriver.kext - com.easeus.driver (1.0.0 - SDK 10.10)

  /Applications/Parallels Desktop.app
    [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (16.5.0 49183 - SDK 10.11)
    [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (16.5.0 49183 - SDK 10.9)
    [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (16.5.0 49183 - SDK 10.9)
    [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (16.5.0 49183 - SDK 10.9)

  /Library/Application Support/VirtualBox
    [Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (5.2.4)
    [Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (5.2.4)
    [Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (5.2.4)
    [Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (5.2.4)

  /Library/Extensions
    [Not Loaded] HotSync Classic Seize.kext - com.palm.ClassicNotSeizeDriver (3.2.1)

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  180 Apple tasks
  [Running]  137 Apple tasks

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  181 Apple tasks
  [Running]  145 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Running] com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2021-06-03)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05)
  [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-02-14)
  [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-02-14)

Launch Daemons:
  [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc  - installed 2021-02-08)
  [Loaded] com.bitdefender.AuthHelperTool.plist (Bitdefender SRL - installed 2021-06-03)
  [Not Loaded] com.bitdefender.agent.plist (Bitdefender SRL - installed 2021-04-14)
  [Loaded] com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2021-06-03)
  [Running] com.easeus.dataprotectbackup.plist (? 12fff45e  - installed 2021-03-29)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-05)
  [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-28)
  [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2018-01-01)
  [Running] com.parallels.desktop.launchdaemon.plist (Parallels International GmbH - installed 2021-05-18)
  [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-02-14)
  [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-02-14)
  [Not Loaded] org.virtualbox.startup.plist (? 700b9385  - installed 2018-01-06)

User Launch Agents:
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14)
  [Not Loaded] org.virtualbox.vboxwebsrv.plist (? 0  - installed 2018-01-06)

User Login Items:
  [Loaded] LaunchAtLoginHelper (App Store - installed 2020-06-10)
    Modern Login Item
    /Applications/CleanMyDrive 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app

  [Not Loaded] CleanMyMac-MAS Menu (App Store - installed 2021-05-31)
    Modern Login Item
    /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app

  [Not Loaded] S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor (App Store - installed 2021-05-31)
    Modern Login Item
    /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app/Contents/Library/LoginItems/S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor.app

  [Not Loaded] StartUpHelper (Spotify - installed 2020-12-14)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

  [Not Loaded] Bitdefender VPN Helper (Bitdefender SRL - installed 2020-10-02)
    Modern Login Item
    /Library/Bitdefender/Central/Modules/com.bitdefender.vpn/Bitdefender VPN.app/Contents/Library/LoginItems/Bitdefender VPN Helper.app

Safari Extensions:
  "Open In" button for Internet Explorer (Parallels International GmbH - installed 2021-04-02)
  Anti-tracker Engine (Bitdefender SRL - installed 2021-06-03)
  Anti-tracker Icon (Bitdefender SRL - installed 2021-06-03)
  TrafficLight (Bitdefender SRL - installed 2021-06-03)

Backup:
  Skip System Files: No
  Auto backup: Yes
  Volumes being backed up: 
    M******************n: Disk size: 499.96 GB - Disk used: 272.90 GB 
  Destinations: 
    W********1 [Local] (Last used)
      Total size: 0 B
      Total number of backups: 0
    W********2 [Local]
      Total size: 1.00 TB
      Total number of backups: 17
      Oldest backup: 2021-05-13 09:50:04
      Last backup: 2021-06-04 15:18:38
  11 local snapshots
  Oldest local snapshot: 2021-06-03 16:19:06
  Last local snapshot: 2021-06-04 15:38:59

Performance:
  System Load: 1.39 (1 min ago) 1.63 (5 min ago) 1.73 (15 min ago)
  Nominal I/O speed: 194.16 MB/s
  File system: 36.36 seconds
  Write speed: 2016 MB/s
  Read speed: 2632 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 5 %
  User: 6 %
  Idle: 89 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  EtreCheckPro 12.20 % (Etresoft, Inc.)
  WindowServer 9.80 % (Apple)
  kernel_task 6.72 % (Apple)
  Finder 5.04 % (Apple)
  backupd 3.50 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  plugin-container (11) 1.50 GB (Mozilla Corporation)
  BDLDaemon 650 MB (Bitdefender SRL)
  firefox 624 MB (Mozilla Corporation)
  EtreCheckPro 607 MB (Etresoft, Inc.)
  soffice 385 MB (The Document Foundation)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 1 MB / 355 KB (Apple)
  netbiosd 123 KB / 1 KB (Apple)
  trustd 54 KB / 4 KB (Apple)
  apsd 10 KB / 37 KB (Apple)
  launchd 42 KB / 300 B (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 6 (Apple)
  Finder 3 (Apple)
  launchd 2 (Apple)
  backupd 2 (Apple)
  plugin-container (11) 1 (Mozilla Corporation)

Virtual Memory Information:
  Physical RAM: 24 GB

  Free RAM: 62 MB
  Used RAM: 7.59 GB
  Cached files: 16.35 GB

  Available RAM: 16.41 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2021-05-02 SU_TITLE
  2021-05-02 Ergänzendes Update für macOS (10.14.6)
  2021-05-02 Safari (14.0.3)
  2021-05-02 macOS Mojave Sicherheitsupdate 2021-003 (10.14.6)
  2021-05-02 macOS Big Sur (11.3)
  2021-05-03 macOS 11.3 (11.3)
  2021-05-03 GarageBand (10.4.3)
  2021-05-03 iMovie (10.2.3)
  2021-05-04 macOS 11.3.1 (11.3.1)
  2021-05-28 macOS 11.4 (11.4)
  2021-05-28 XProtectPlistConfigData (2147)
  2021-05-28 MRTConfigData (1.79)
  2021-05-31 CleanMyMac X (4.8.4)

Clean up:
  ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist
    /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv
    Executable not found

Diagnostics Information (past 7-30 days):
  2021-06-02 20:41:42 Kernel Panic (4 times)
    Details:
      panic(cpu 2 caller 0xffffff7f9b604deb): "virtual bool IOAccelLegacyDis
      playMachine::display_mode_did_change(uint32_t): AMDRadeonAccelerator d
      river returns false"@/System/Volumes/Data/SWE/macOS/BuildRoots/e90674e
      518/Library/Caches/com.apple.xbs/Sources/IOAcceleratorFamily_kexts/IOA
      cceleratorFamily-442.9/Kext2/IOAccelLegacyDisplayMachine.cpp:267



End of report