EtreCheckPro version: 6.8.3 (68032) Report generated: 2023-11-20 09:24:42 Download EtreCheckPro from https://etrecheck.com Runtime: 1:42 Performance: Excellent Problem: Beachballing Description: Beachballing hang when trying to print a list from Contacts app Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (24-inch, 2023) Status: Supported iMac Model: Mac15,5 Apple M3 CPU: 8-core 8 GB RAM - Not upgradeable Video Information: Apple M3 iMac (built-in) 3840 x 2160 Drives: disk0 - APPLE SSD AP2048Z 2.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (877 KB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 2.00 TB disk3 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (10.02 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (10.02 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (5.51 GB used) disk3s3 - Recovery (APFS) [Recovery] (898 MB used) disk3s4 - Update (APFS) (7 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (455.97 GB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (799 MB used) disk2s2 - Update (APFS) (29 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 877 KB Shared values Size: 524 MB Free: 506 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.02 GB Shared values Size: 2.00 TB Free: 1.52 TB Available: 1.53 TB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 5.51 GB Shared values Size: 2.00 TB Free: 1.52 TB Available: 1.53 TB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 7 MB Shared values Size: 2.00 TB Free: 1.52 TB Available: 1.53 TB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 455.97 GB Shared values Size: 2.00 TB Free: 1.52 TB Available: 1.53 TB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 2.00 TB Free: 1.52 TB Available: 1.53 TB Network: Interface en0: Ethernet Interface en4: Ethernet Adapter (en4) Interface en5: Ethernet Adapter (en5) Interface bridge0: Thunderbolt Bridge Interface en1: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en6: iPhone Screen sharing: Enabled System Software: macOS Sonoma 14.1.1 (23B2082) Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification OneDrive.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/WacomNetscape.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/RealPlayer Plugin.plugin Plugin: /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/AmazonMP3DownloaderPlugin101749.plugin Plugin: /Library/Internet Plug-Ins/WacomTabletPlugin.plugin Plugin: /Library/Internet Plug-Ins/Yahoo! Installer 3.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/ContentUploaderPlugin.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component Preference panel: /Library/PreferencePanes/WacomTablet.prefpane Apps: 15 Applications: 598 apps 106 x86-only apps 17 unsigned apps Kernel Extensions: /Applications/Utilities/WD 2Tb hard drive black/WD +TURBO Installer.app [Not Loaded] WD1394_64_109HPDriver.kext - com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Not Loaded] WD1394HPDriver.kext - com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Not Loaded] WD1394_64HPDriver.kext - com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Not Loaded] WDUSB_64HPDriver.kext - com.wdc.driver.USB-64HP (1.0.3) [Not Loaded] WDUSB_64_109HPDriver.kext - com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) [Not Loaded] WDUSBHPDriver.kext - com.wdc.driver.USBHP (1.0.14) /Applications/Windscribe.app [Not Loaded] WindscribeKext.kext - com.windscribe.kext (1.0 - SDK 10.15) /Library/Extensions [Not Loaded] FTDIKext.kext - com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11) [Not Loaded] EyeTVAfaTechHidBlock.kext - com.elgato.driver.DontMatchAfaTech (1.1) [Not Loaded] EyeTVCinergy450AudioBlock.kext - com.elgato.driver.DontMatchCinergy450 (1.1) [Not Loaded] EyeTVCinergyXSAudioBlock.kext - com.elgato.driver.DontMatchCinergyXS (1.1) [Not Loaded] EyeTVEmpiaAudioBlock.kext - com.elgato.driver.DontMatchEmpia (1.1) [Not Loaded] EyeTVVoyagerAudioBlock.kext - com.elgato.driver.DontMatchVoyager (1.1) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.5.3) [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) [Not Loaded] Wacom Tablet.kext - com.wacom.kext.wacomtablet (Wacom Tablet 6.3.15-3 - SDK 10.11) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) Startup Items: MxBtDaemon Path: /Library/StartupItems/MxBtDaemon RetroRun Path: /Library/StartupItems/RetroRun System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 195 Apple tasks [Running] 164 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 218 Apple tasks [Running] 183 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.adobe.SwitchBoard.plist (Not signed - installed 2011-08-26) Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard [Loaded] com.adobe.fpsaud.plist (Not signed - installed 2019-08-27) Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2023-11-06) Executable: /Library/PrivilegedHelperTools/com.bombich.ccchelper [Loaded] com.epson.InstallNavi.helper.plist (Seiko Epson Corporation - installed 2021-08-08) Executable: /Library/PrivilegedHelperTools/com.epson.InstallNavi.helper [Other] com.fitbit.galileod.plist (Not signed - installed 2014-05-19) Executable: /usr/local/bin/galileod [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2023-11-13) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-10-23) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-12-04) Executable: /Library/PrivilegedHelperTools/com.malwarebytes.HelperTool [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2023-10-21) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i 63D541A5-B9CA-4EF3-8FFA-B7C602AE027E.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2023-09-15) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-10-27) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-10-27) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-11-14) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-11-14) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-09-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-10-21) Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Other] com.torch.update.agent.plist (Not signed - installed 2013-10-09) Command: /usr/local/libexec/TorchUpdater --hello=torch [Not Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2022-04-21) Executable: /Library/PrivilegedHelperTools/com.tunnelbear.mac.tbeard [Loaded] com.wacom.displayhelper.plist (Apple - installed 2023-11-03) Command: /sbin/kextunload /System/Library/Extensions/AppleUSBFTDI.kext [Loaded] com.wdc.WDPrivilegedHelper.plist (Not signed - installed 2023-07-28) Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper [Running] com.windscribe.helper.macos.plist (Windscribe Limited - installed 2022-04-21) Executable: /Library/PrivilegedHelperTools/com.windscribe.helper.macos [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-07-13) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Not signed - installed 2019-08-08) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Other] com.adobe.CS4ServiceManager.plist (Not signed - installed 2008-12-18) Command: /Library/Application Support/Adobe/CS4ServiceManager/CS4ServiceManager.app/Contents/MacOS/CS4ServiceManager -launchedbylogin [Other] com.adobe.CS5ServiceManager.plist (Not signed - installed 2011-08-26) Command: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2020-09-13) Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent [Other] com.epson.esua.launcher.plist (Not signed - installed 2020-12-10) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-06-27) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-04-20) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-10-23) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-10-23) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2023-09-15) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-10-27) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-11-09) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-11-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-11-14) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2015-12-16) Executable: /Library/Application Support/Tablet/WacomTabletSpringboard User Launch Agents: [Not Loaded] .plist (Microsoft Corporation - installed 2023-10-27) Executable: /Applications/OneDrive.app/Contents/MacOS/OneDrive [Other] com.adobe.ARM.***.plist (Not signed - installed 2019-10-01) Executable: /Applications/Adobe Reader 10.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-09-12) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Not Loaded] com.microsoft.OneDriveMigrationLauncher.plist (Microsoft Corporation - installed 2023-10-27) Executable: /Applications/OneDrive.app/Contents/MacOS/OneDrive User Login Items: [Not Loaded] CCC Dashboard (Bombich Software, Inc. - installed 2023-11-06) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Loaded] Dropbox (Dropbox, Inc. - installed 2023-11-02) Application /Applications/Dropbox.app [Running] Microsoft Excel (Microsoft Corporation - installed 2023-11-19) Application /Applications/Microsoft Excel.app [Running] Microsoft Word (Microsoft Corporation - installed 2023-11-19) Application /Applications/Microsoft Word.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-11-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-11-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2019-06-27) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] TunnelBearHelper (TunnelBear, Inc. - installed 2022-04-21) Modern Login Item /Applications/Utilities/TunnelBear.app/Contents/Library/LoginItems/TunnelBearHelper.app [Not Loaded] WindscribeLauncher (Windscribe Limited - installed 2022-04-21) Modern Login Item /Applications/Windscribe.app/Contents/Library/LoginItems/WindscribeLauncher.app [Running] EyeTV Helper (SHENZHEN GENIATECH INC.,LTD - installed 2023-07-05) Application /Library/Application Support/EyeTV/EyeTV Helper.app App Extensions: Safari extensions: iTubeDownloader - /Applications/iTubeDownloader.app Plugins: Motif - /Applications/Motif.app Mimeo Photos - /Applications/Mimeo Photos.app Photo editing extensions: Affinity Haze Removal - /Applications/Affinity Photo.app Affinity Miniature - /Applications/Affinity Photo.app Affinity Retouch - /Applications/Affinity Photo.app Affinity Develop - /Applications/Affinity Photo.app Edit in Affinity Photo - /Applications/Affinity Photo.app Affinity Liquify - /Applications/Affinity Photo.app Affinity Monochrome - /Applications/Affinity Photo.app File providers: Dropbox - /Applications/Dropbox.app OneDrive File Provider - /Applications/OneDrive.app Share services: Dropbox Transfer - /Applications/Dropbox.app OneNote - /Applications/Microsoft OneNote.app Send to iTubeDownloader - /Applications/iTubeDownloader.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Dropbox Finder Extension - /Applications/Dropbox.app QuickLook Previews: EtreCheckQuickLook - /Applications/Utilities/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): QLPCD - /Applications/Epson Software/Print CD.app jp.co.epson.printcd.document.2 *.printcd2 jp.co.epson.printcd.document.1 jp.co.epson.mpq.document *.emq QuickLook - /Applications/Affinity Photo.app com.seriflabs.affinitypublisher.document *.afpub com.seriflabs.affinity *.fh10 com.seriflabs.affinityphoto.document *.afphoto com.seriflabs.affinitydesigner.document *.afdesign Internet Plug-ins: WacomNetscape: 1.1.1-1 (? - installed 2017-07-12) OfficeLiveBrowserPlugin: 12.3.1 (? - installed 2017-07-12) Flip4Mac WMV Plugin: 3.3.8.1 (? - installed 2017-07-12) RealPlayer Plugin: (?) AdobePDFViewerNPAPI: 17.009.20044 (Adobe Systems, Inc. - installed 2017-07-12) DivXBrowserPlugin: 1.2 (? - installed 2017-07-12) Silverlight: 5.1.50901.0 (? - installed 2022-01-11) AmazonMP3DownloaderPlugin101749: (?) WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (? - installed 2015-12-16) Yahoo! Installer 3: 1.0.128 (? - installed 2023-11-13) iPhotoPhotocast: 7.0 (Apple - installed 2017-07-12) SharePointBrowserPlugin: 14.7.1 (? - installed 2017-07-12) AdobePDFViewer: 17.009.20044 (Adobe Systems, Inc. - installed 2017-07-12) PepperFlashPlayer: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-11) EPPEX Plugin: 3.0.5.0 (? - installed 2017-07-12) ContentUploaderPlugin: 1.0 (? - installed 2017-07-12) JavaAppletPlugin: (?) Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) Flip4Mac WMA Import: 3.3.8.1 (? - installed 2016-09-26) 3rd Party Preference panels: Flash Player (Adobe Systems, Inc. - installed 2019-08-27) WacomTablet (? - installed 2015-12-16) Backup: Time Machine information is limited without Full Disk Access Destinations: Data [Network] (Last used) 19 local snapshots Oldest local snapshot: 2023-11-19 09:41:42 Last local snapshot: 2023-11-20 08:40:01 3rd party backup: Carbon Copy Cloner Performance: System Load: 5.28 (1 min ago) 5.87 (5 min ago) 2.80 (15 min ago) Nominal I/O usage: 0.48 MB/s File system: 6.15 seconds Write speed: 3278 MB/s Read speed: 2333 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 15 % Idle: 83 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Contacts 99.06 % (Apple) EtreCheckPro 12.26 % (Etresoft, Inc.) WindowServer 7.54 % (Apple) airportd 5.90 % (Apple) kernel_task 2.50 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 957 MB (Etresoft, Inc.) Contacts 677 MB (Apple) AppleSpell 260 MB (Apple) Microsoft Word 211 MB (Microsoft Corporation) Microsoft Excel 201 MB (Microsoft Corporation) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 668 KB / 439 KB (Apple) trustd 128 KB / 8 KB (Apple) apsd 11 KB / 77 KB (Apple) rapportd 8 KB / 20 KB (Apple) transparencyd 10 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Contacts 49 (Apple) WindowServer 4 (Apple) airportd 1 (Apple) WiFiAgent 1 (Apple) dasd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 48 MB Used RAM: 5.54 GB Cached files: 2.42 GB Available RAM: 2.46 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-11-05 macOS 13.5 (13.5) 2023-11-05 Setup macOS Recovery Dependencies (202103122236) 2023-11-05 MobileAssets (1.0.0.0.1645860813) 2023-11-05 MAContent10_AssetPack_0048_AlchemyPadsDigitalHolyGhost (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0310_UB_DrumMachineDesignerGB (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0312_UB_UltrabeatKitsGBLogic (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0314_AppleLoopsHipHop1 (2.1.0.0) 2023-11-05 MAContent10_AssetPack_0315_AppleLoopsElectroHouse1 (2.1.0.0) 2023-11-05 MAContent10_AssetPack_0316_AppleLoopsDubstep1 (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0317_AppleLoopsModernRnB1 (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0320_AppleLoopsChillwave1 (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0321_AppleLoopsIndieDisco (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0322_AppleLoopsDiscoFunk1 (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0323_AppleLoopsVintageBreaks (2.1.0.0) 2023-11-05 MAContent10_AssetPack_0324_AppleLoopsBluesGarage (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0325_AppleLoopsGarageBand1 (2.1.0.0) 2023-11-05 MAContent10_AssetPack_0354_EXS_PianoSteinway (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0357_EXS_BassAcousticUprightJazz (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0358_EXS_BassElectricFingerStyle (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0371_EXS_GuitarsAcoustic (3.0.0.0) 2023-11-05 MAContent10_AssetPack_0375_EXS_GuitarsVintageStrat (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0482_EXS_OrchWoodwindAltoSax (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0484_EXS_OrchWoodwindClarinetSolo (3.0.0.0) 2023-11-05 MAContent10_AssetPack_0487_EXS_OrchWoodwindFluteSolo (3.0.0.0) 2023-11-05 MAContent10_AssetPack_0491_EXS_OrchBrass (3.0.0.0) 2023-11-05 MAContent10_AssetPack_0509_EXS_StringsEnsemble (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0536_DrummerClapsCowbell (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0537_DrummerShaker (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0538_DrummerSticks (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0539_DrummerTambourine (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0540_PlugInSettingsGB (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0554_AppleLoopsDiscoFunk2 (2.1.0.0) 2023-11-05 MAContent10_AssetPack_0557_IRsSharedAUX (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0560_LTPBasicPiano1 (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0593_DrummerSoCalGBLogic (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0597_LTPChordTrainer (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0598_LTPBasicGuitar1 (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0615_GBLogicAlchemyEssentials (2.0.0.0) 2023-11-05 MAContent10_AssetPack_0637_AppleLoopsDrummerKyle (3.1.0.0) 2023-11-05 MAContent10_AssetPack_0646_AppleLoopsDrummerElectronic (3.1.0.0) 2023-11-05 MAContent10_AssetPack_0806_PlugInSettingsGBLogic (2.0.0.0) 2023-11-13 XProtectPlistConfigData (2175) 2023-11-13 XProtectPayloads (118) 2023-11-13 macOS 13.6.2 (13.6.2) 2023-11-13 macOS 14.1.1 (14.1.1) 2023-11-13 MRTConfigData (1.93) 2023-11-13 RosettaUpdateAuto (1.0.0.0.1.1699028342) 2023-11-14 Keynote (13.2) 2023-11-14 GarageBand (10.4.9) 2023-11-14 Numbers (13.2) 2023-11-14 iMovie (10.3.10) 2023-11-14 Pages (13.2) 2023-11-14 Microsoft AutoUpdate (4.65.23111019) 2023-11-19 Microsoft Excel (16.79.23111614) 2023-11-19 Microsoft PowerPoint (16.79.23111614) 2023-11-19 Microsoft Word (16.79.23111614) Clean up: /Library/LaunchAgents/com.adobe.CS4ServiceManager.plist /Library/Application Support/Adobe/CS4ServiceManager/CS4ServiceManager.app/Contents/MacOS/CS4ServiceManager Executable not found /Library/LaunchDaemons/com.fitbit.galileod.plist /usr/local/bin/galileod Executable not found /Library/LaunchDaemons/com.torch.update.agent.plist /usr/local/libexec/TorchUpdater Executable not found /Library/LaunchAgents/com.epson.esua.launcher.plist /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader 10.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager Executable not found /Library/LaunchAgents/com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper Executable not found Diagnostics Information (past 7-30 days): 2023-11-20 01:28:27 photoanalysisd High CPU Use (5 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2023-11-19 17:17:38 DropboxFileProvider Crash (26 times) Executable: /Applications/Dropbox.app Details: libsystem_c.dylib: abort() called 2023-11-19 15:13:06 mdwrite High CPU Use (3 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdwrite 2023-11-19 14:48:23 spotlightknowledged High CPU Use (7 times) Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2023-11-19 13:23:29 suggestd High CPU Use (3 times) Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2023-11-18 11:14:02 knowledgeconstructiond High CPU Use (3 times) Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2023-11-18 10:00:06 Contacts.app High CPU Use (10 times) Executable: /System/Applications/Contacts.app 2023-11-16 17:36:01 mdworker_shared Crash (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker_shared 2023-11-16 17:36:01 CGPDFService Crash (3 times) Executable: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/XPCServices/CGPDFService.xpc/Contents/MacOS/CGPDFService Details: CoreGraphics: CGDataProviderDirectGetBytesAtPositionInternal calling p rovider created with CFData 2023-11-16 10:44:43 signpost_reporter High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter 2023-11-16 09:31:04 com.apple.WebKit.WebContent High CPU Use Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t End of report