EtreCheckPro version: 6.6 (66014) Report generated: 2022-05-01 15:45:41 Download EtreCheckPro from https://etrecheck.com Runtime: 3:16 Performance: Excellent Problem: Other problem Description: Computer does not shut down properly and reports an error on start up. Computer frequently does not boot up properly unless I disconnected a few peripherals first. (Top menu bar with Apple icon does not appear and hard wired keyboard will not work. Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: Mac Pro (Late 2013) Mac Pro Model: MacPro6,1 3.7 GHz Quad-Core Intel Xeon E5 (Xeon(R)) CPU: 4-core 32 GB RAM - Upgradeable Video Information: AMD FirePro D300 - VRAM: 2 GB Thunderbolt Display 2560 x 1440 AMD FirePro D300 - VRAM: 2 GB Drives: disk0 - APPLE SSD SM1024G 1.00 TB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 728.82 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 558 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.11 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk1s5 - Update (APFS) (Shared - 10 MB used) disk1s6 (APFS) [APFS Container] (Shared - 15.19 GB used) disk1s6s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.19 GB used) disk2 - SanDisk Extreme 55AE 2.00 TB (Solid State - TRIM: No) External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 2.00 TB disk3 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes) disk3s2 - T**********2 (APFS) (Shared - 1.59 TB used) disk4 - PNY USB 3.0 FD 123.82 GB External USB 480 Mbit/s USB disk4s1 - J*****E (MS-DOS FAT32) 123.81 GB (1.04 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 728.82 GB used, 270.44 GB available, 254.45 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1.00 TB (Shared - 558 MB used, 254.45 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1.00 TB (Shared - 1 MB used, 254.45 GB free) APFS Mount point: /System/Volumes/VM disk1s5 - Update 1.00 TB (Shared - 10 MB used, 254.45 GB free) APFS Mount point: /System/Volumes/Update disk1s6s1 - Macintosh HD [APFS Snapshot] 1.00 TB (Shared - 15.19 GB used, 270.44 GB available, 254.45 GB free) APFS Mount point: / Read-only: Yes disk3s2 - T**********2 2.00 TB (Shared - 1.59 TB used, 411.98 GB free) APFS Mount point: /Volumes/T**********2 disk4s1 - J*****E 123.81 GB (1.04 GB used, 122.73 GB free) MS-DOS FAT32 Mount point: /Volumes/J*****E Network: Interface en0: Ethernet 1 Interface en1: Ethernet 2 Interface en9: Display Ethernet Interface en10: Display Ethernet 2 Interface fw0: Display FireWire Interface fw1: Display FireWire 2 Interface fw2: Thunderbolt FireWire 2 Interface fw3: Thunderbolt FireWire Interface en2: Wi-Fi 802.11 a/b/g/n/ac Proxy Auto Discovery Interface en11: iPhone Interface bridge0: Thunderbolt Bridge Screen sharing: Enabled System Software: macOS Monterey 12.3.1 (21E258) Time since boot: About 2 hours Notifications: EtreCheckPro.app one notification (one scheduled) Microsoft Outlook.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: CleanMyMac, McAfee, Apple, and Malwarebytes Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.wdc.SanDiskPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.SanDiskPrivilegedHelper Launchd: /Library/LaunchDaemons/com.xrite.device.xrdd.plist Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/xrdd Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.iSkysoft.iMusicHelper.plist Executable: ~/Library/Application Support/iSkysoft_iMusic/iSkysoft iMusic Helper.app Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.seagate.TBDecorator.plist Executable: /Library/Application Support/Seagate/TBLoopDriveParams Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.xrite.device.softwareupdate.plist Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/XRD Software Update.app/Contents/MacOS/XRD Software Update Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: ~/Library/Internet Plug-Ins/npVidyoWeb-x64-1326-0001.plugin Preference Pane: /Library/PreferencePanes/DashboardPreferences.prefPane Apps: 6 Old Applications: 47 x86-only apps System Extensions: [Not Loaded] McAfee Endpoint Security - version 10.7.5 (McAfee, Inc. - 2022-02-28) Application: /Applications/McAfeeSystemExtensions.app - version 10.7.5 (McAfee, Inc. - 2022-02-28) Description: System extennsion to get file process events for common mac framework [Running] McAfee Network Extension - version 10.7.5 (McAfee, Inc. - 2022-02-28) Application: /Applications/McAfeeSystemExtensions.app - version 10.7.5 (McAfee, Inc. - 2022-02-28) Description: This sample system extension controls access to a local web server. Kernel Extensions: /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (Parallels International GmbH, 17.1.2 51548 - SDK 10.11) [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (Parallels International GmbH, 17.1.2 51548 - SDK 10.9) [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (Parallels International GmbH, 17.1.2 51548 - SDK 10.9) [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (Parallels International GmbH, 17.1.2 51548 - SDK 10.9) /Applications/Recoverit.app [Not Loaded] WondershareDriver.kext - com.wondershare.driver (Wondershare Software Co., Ltd, 2.1.3 - SDK 10.14) /Applications/Toast 19 Applications/Live Screen Capture.app [Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7) /Applications/Toast 19 Titanium.app [Not Loaded] TDIXController64.kext - com.roxio.TDIXController (Corel Inc., 3.0 - SDK 10.10) /Library/Application Support/HASP/kexts [Not Loaded] aksfridge.kext - com.aladdin.kext.aksfridge (1.0.16332) /Library/Extensions [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (Wondershare Software Co., Ltd, 1.1.0 - SDK 10.9) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) [Not Loaded] Seagate Storage Driver.kext - com.seagate.driver.PowSecDriverCore (Seagate Technologies LLC, 5.2.7 (26997) - SDK 10.4) System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 187 Apple tasks [Running] 159 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 171 Apple tasks [Running] 170 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-09) [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-09) [Not Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-09) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-10-28) [Not Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-12-18) [Not Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-07-29) [Not Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-02-07) [Not Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2018-02-07) [Not Loaded] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-04-01) [Not Loaded] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-02-07) [Not Loaded] com.mcafee.PeriodicScan.plist (McAfee, Inc. - installed 2022-02-23) [Not Loaded] com.mcafee.cspd.plist (McAfee, Inc. - installed 2021-08-13) [Not Loaded] com.mcafee.datupdate.plist (McAfee, Inc. - installed 2022-02-28) [Not Loaded] com.mcafee.genutility.plist (McAfee, Inc. - installed 2022-02-28) [Not Loaded] com.mcafee.productupdate.plist (McAfee, Inc. - installed 2022-02-28) [Running] com.mcafee.ssm.ScanFactory.plist (McAfee, Inc. - installed 2022-02-23) [Running] com.mcafee.ssm.ScanManager.plist (McAfee, Inc. - installed 2022-02-23) [Not Loaded] com.mcafee.virusscan.fmpd.plist (McAfee, Inc. - installed 2022-02-28) [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2020-06-12) [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2020-06-12) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-01-13) [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-06-12) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-12-21) [Not Loaded] com.parallels.toolbox.CleanDriveHelper.plist (Parallels International GmbH - installed 2021-01-24) [Not Loaded] com.seagate.TBDecorator.plist (Not signed - installed 2018-02-07) [Loaded] com.wdc.SanDiskPrivilegedHelper.plist (Not signed - installed 2022-04-24) [Not Loaded] com.wdc.WDPrivilegedHelper.plist (Not signed - installed 2018-12-04) [Not Loaded] com.xrite.device.xrdd.plist (Not signed - installed 2018-06-07) [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-01-11) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2020-09-08) [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-09) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-09) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-09) [Not Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) [Not Loaded] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-10) [Not Loaded] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10) [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-07-29) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-07-29) [Not Loaded] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-02-07) [Running] com.mcafee.McAfeeSafariHost.plist (McAfee, Inc. - installed 2021-08-13) [Not Loaded] com.mcafee.macvpn.plist (McAfee, Inc. - installed 2022-02-21) [Not Loaded] com.mcafee.menulet.plist (McAfee, Inc. - installed 2022-02-21) [Not Loaded] com.mcafee.reporter.plist (McAfee, Inc. - installed 2022-02-21) [Other] com.mcafee.uninstall.SystemExtension.plist (McAfee, Inc. - installed 2022-02-23) [Not Loaded] com.xrite.device.softwareupdate.plist (Not signed - installed 2015-09-18) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-09) [Not Loaded] com.aimersoft.iMusicHelper.plist (WonBo Technology Co., Ltd - installed 2018-06-16) [Not Loaded] com.iSkysoft.iMusicHelper.plist (Not signed - installed 2018-06-14) [Not Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-02-24) [Not Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-02-24) User Login Items: [Not Loaded] CCC Dashboard (Bombich Software, Inc. - installed 2022-04-07) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Not Loaded] Garmin Express Service (Garmin International - installed 2022-04-07) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] App Cleaner Helper (Nektony Limited - installed 2022-04-07) Modern Login Item /Applications/MacCleaner 2 Pro/App Cleaner 7.app/Contents/Library/LoginItems/App Cleaner Helper.app [Not Loaded] FunterLauncher (Nektony Limited - installed 2022-04-07) Modern Login Item /Applications/MacCleaner 2 Pro/Funter 5.app/Contents/Library/LoginItems/FunterLauncher.app [Not Loaded] MemoryCleanerSLauncher (Nektony Limited - installed 2022-04-07) Modern Login Item /Applications/MacCleaner 2 Pro/Memory Cleaner 4.app/Contents/Library/LoginItems/MemoryCleanerSLauncher.app [Running] Parallels Toolbox (Parallels International GmbH - installed 2022-04-07) Application /Applications/Parallels Toolbox.app [Running] Sticky Password (Lamantine Software a.s. - installed 2022-04-07) Application /Applications/Sticky Password.app [Running] Sticky Password Agent (Lamantine Software a.s. - installed 2022-04-07) Modern Login Item /Applications/Sticky Password.app/Contents/Library/LoginItems/Sticky Password Agent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-10-24) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-10-24) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2018-12-04) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-22) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-22) Web Control: 10.2.0 (McAfee, Inc. - installed 2022-02-28) JavaAppletPlugin: (?) AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2018-07-06) User Internet Plug-ins: npVidyoWeb-x64-1326-0001: VidyoWeb 1.3.26.0001 (? - installed 2020-05-28) WebEx64: 1.1.0 (Cisco - installed 2020-04-20) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2022-01-29) 3rd Party Preference Panes: Seagate Dashboard for Mac OSX (? - installed 2016-11-10) Backup: Skip System Files: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1.00 TB - Disk used: 745.90 GB Destinations: T**********2 [Local] (Last used) Total size: 2.00 TB Total number of backups: 13 Oldest backup: 2022-04-24 16:18:22 Last backup: 2022-05-01 14:42:37 5 local snapshots Oldest local snapshot: 2022-04-30 16:15:55 Last local snapshot: 2022-05-01 15:42:19 3rd party backup: Carbon Copy Cloner Performance: System Load: 1.00 (1 min ago) 1.06 (5 min ago) 1.04 (15 min ago) Nominal I/O speed: 0.08 MB/s File system: 19.36 seconds Write speed: 578 MB/s Read speed: 1457 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 1 % Idle: 99 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 5.72 % (Apple) EtreCheckPro 2.16 % (Etresoft, Inc.) kernel_task 1.56 % (Apple) tccd (2) 0.52 % (Apple) loginwindow 0.34 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 890 MB (Etresoft, Inc.) AdobeReader 525 MB (Adobe Inc.) Microsoft Outlook 519 MB (Microsoft Corporation) VShieldScanner 446 MB (McAfee, Inc.) Adobe (7) 419 MB (Not signed - /Applications) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 5 MB / 317 KB (Apple) com.apple.WebKit.Networking 685 KB / 58 KB (Apple) trustd 100 KB / 6 KB (Apple) apsd 27 KB / 53 KB (Apple) netbiosd 64 KB / 14 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Microsoft Outlook 0 (Microsoft Corporation) AXVisualSupportAgent 0 (Apple) tccd (2) 0 (Apple) Sticky Password Agent.app 0 (Lamantine Software a.s.) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 11.66 GB Used RAM: 9.81 GB Cached files: 10.53 GB Available RAM: 22.19 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-03-09 Adobe Acrobat Reader DC (22.001.20085) (22.001.20085) 2022-03-18 GarageBand (10.4.6) 2022-03-19 XProtectPlistConfigData (2158) 2022-04-01 Malwarebytes for Mac (1.0) 2022-04-07 Keynote (12.0) 2022-04-07 Numbers (12.0) 2022-04-07 Pages (12.0) 2022-04-12 iMovie (10.3.2) 2022-04-21 macOS 12.3.1 (12.3.1) 2022-04-29 MRTConfigData (1.93) Clean up: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Executable not found /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Executable not found /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Executable not found Diagnostics Information (past 7-30 days): 2022-04-29 12:20:44 backupd - High CPU Use (3 times) Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2022-04-29 11:20:05 mdsync - High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2022-04-28 10:13:51 Kernel Panic Details: *** MCA Error Report *** CPU W