EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-05-03 16:27:43 Download EtreCheckPro from https://etrecheck.com Runtime: 2:32 Performance: Excellent Problem: Computer is restarting Description: I am running MAC OS Big Sur Version 11.3 on my 27" 2017 IMac. Under t he previous version, I used my photo library as a screen saver under S ystem Preferences. For some reason, after I updated my iMac to Versio n 11.3, I was no longer able to choose that screensaver option, and th e shutdown and restart problem seemed to start when I attempted to cho ose my photo library as a screensaver. Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: None Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 3.8 GHz Quad-Core Intel Core i5 (i5-7600K) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 8 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 580 - VRAM: 8 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 121.02 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (Shared - 15.35 GB used) disk2s1s1 - M************e (APFS) [APFS Snapshot] (Shared - 15.35 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 295 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 622 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1.08 GB used) disk2s5 - M************** - Data (APFS) [APFS Virtual drive] (Shared - 232.21 GB used) disk2s6 - Update (APFS) (Shared - 2 MB used) disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (Shared - 15.35 GB used) disk2s1s1 - M************e (APFS) [APFS Snapshot] (Shared - 15.35 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 295 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 622 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1.08 GB used) disk2s5 - M************** - Data (APFS) [APFS Virtual drive] (Shared - 232.21 GB used) disk2s6 - Update (APFS) (Shared - 2 MB used) disk3 - Seagate Backup+ Desk 3.00 TB External USB 5 Gbit/s USB disk3s1 - EFI [EFI] 315 MB disk3s2 - S******************e (Journaled HFS+) 3.00 TB (2.40 TB used) Mounted Volumes: disk2s1s1 - M************e [APFS Snapshot] 2.12 TB (Shared - 15.35 GB used, 2.02 TB available, 1.86 TB free) APFS Mount point: / Read-only: Yes disk2s2 - Preboot [APFS Preboot] 2.12 TB (Shared - 295 MB used, 1.86 TB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 2.12 TB (Shared - 1.08 GB used, 1.86 TB free) APFS Mount point: /System/Volumes/VM disk2s5 - M************** - Data [APFS Virtual drive] 2.12 TB (Shared - 232.21 GB used, 2.02 TB available, 1.86 TB free) APFS Mount point: /System/Volumes/Data disk2s6 - Update 2.12 TB (Shared - 2 MB used, 1.86 TB free) APFS Mount point: /System/Volumes/Update disk3s2 - S******************e 3.00 TB (2.40 TB used, 596.37 GB available, 596.33 GB free) Journaled HFS+ Mount point: /Volumes/S******************e Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.45 TB available System Software: macOS Big Sur 11.3 (20E232) Time since boot: About 2 days Notifications: Support-LogMeInRescue.app 2 notifications EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 165 Apple tasks [Running] 153 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 176 Apple tasks [Running] 148 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-04-30) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-30) Launch Daemons: [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-04-30) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-04-30) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-30) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-04-12) User Login Items: [Not Loaded] Messenger Login Helper (App Store - installed 2021-04-30) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-04-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-04-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-04-30) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app Backup: Auto backup: Yes Volumes being backed up: M************e: Disk size: 2.12 TB - Disk used: 258.49 GB Destinations: S******************e [Local] (Last used) Total size: 3.00 TB Total number of backups: 80 Oldest backup: 2020-05-29 15:21:42 Last backup: 2021-05-03 16:02:49 7 local snapshots Oldest local snapshot: 2021-05-02 20:26:45 Last local snapshot: 2021-05-03 15:05:07 Performance: System Load: 1.78 (1 min ago) 1.57 (5 min ago) 1.47 (15 min ago) Nominal I/O speed: 2.57 MB/s File system: 20.88 seconds Write speed: 436 MB/s Read speed: 2020 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 6 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) kernel_task 16.64 % (Apple) EtreCheckPro 11.54 % (Etresoft, Inc.) nsurlsessiond (2) 5.94 % (Apple) WindowServer 3.98 % (Apple) backupd 2.96 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 592 MB (Etresoft, Inc.) Safari 462 MB (Apple) MTLCompilerService (32) 435 MB (Apple) com.apple.WebKit.WebContent (9) 420 MB (Apple) News 374 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) nsurlsessiond 104 MB / 38 KB (Apple) mDNSResponder 10 MB / 1 MB (Apple) Mail 813 KB / 306 KB (Apple) netbiosd 427 KB / 16 KB (Apple) apsd 168 KB / 266 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) nsurlsessiond (2) 2 (Apple) cloudd (2) 1 (Apple) Messenger 0 (App Store) mds 0 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 2.13 GB Used RAM: 8.21 GB Cached files: 13.66 GB Available RAM: 15.79 GB Swap Used: 146 MB Software Installs (past 60 days): Install Date Name (Version) 2021-04-29 macOS 11.3 (11.3) 2021-04-29 XProtectPlistConfigData (2145) 2021-04-29 MRTConfigData (1.78) 2021-04-30 Microsoft Office (16.48.21041102) 2021-04-30 Messenger (97.11.116) 2021-04-30 Speedtest (1.20) 2021-04-30 Brother iPrint&Scan (9.0.0) 2021-04-30 æ «é · (1.2) 2021-04-30 Minesweeper (1.2.10) Diagnostics Information (past 7-30 days): 2021-05-01 06:51:11 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2021-04-30 18:34:14 Kernel Panic Details: panic(cpu 1 caller 0xffffff80169eb9b8): watchdog timeout: no checkins from watchdogd in 95 seconds (543 total checkins since monitoring last enabled) 2021-04-30 15:18:51 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2021-04-30 13:57:33 photolibraryd Crash Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd Details: dyld3 mode Worker at fault: PLBackgroundJobResourceAvailabilityWorker-@-file:/Use rs/***/Pictures/Photos%20Library.photoslibrary/, wait time: 5.0 second s PLPhotoLibrary transaction: CPL library 2021-04-30 13:01:01 iLifeSlideshows High CPU Use Executable: /System/Library/Frameworks/ScreenSaver.framework/PlugIns/iLifeSlideshows.appex/Contents/MacOS/iLifeSlideshows 2021-04-30 11:29:29 Support-LogMeInRescue.app Crash Executable: /private/var/tmp/*/Support-LogMeInRescue.app Details: objc_msgSend() selector name: release End of report