EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-02-03 12:57:24 Download EtreCheckPro from https://etrecheck.com Runtime: 3:02 Performance: Excellent Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Vintage hardware - This computer may be considered vintage. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) Status: Vintage iMac Model: iMac17,1 3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 16 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M390 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 23.69 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (505.95 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (389 MB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (1 MB used) disk2s5 (APFS) [APFS Container] (15.41 GB used) disk2s5s1 - HDD (APFS) [APFS Snapshot] (15.41 GB used) disk2s6 - Update (APFS) (4 MB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (505.95 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (389 MB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (1 MB used) disk2s5 (APFS) [APFS Container] (15.41 GB used) disk2s5s1 - HDD (APFS) [APFS Snapshot] (15.41 GB used) disk2s6 - Update (APFS) (4 MB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 505.95 GB Shared values Size: 1.02 TB Free: 496.29 GB Available: 505.89 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 389 MB Shared values Size: 1.02 TB Free: 496.29 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 1 MB Shared values Size: 1.02 TB Free: 496.29 GB disk2s5s1 - HDD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 15.41 GB Shared values Size: 1.02 TB Free: 496.29 GB Available: 505.89 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 4 MB Shared values Size: 1.02 TB Free: 496.29 GB USB: USB30Bus Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Network: Interface en0: Ethernet Interface en6: Mobilebroadband Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.7.3 (21H1015) Time since boot: Less than an hour Notifications: Transmission.app one notification Google Chrome Helper (Alerts).app one notification EtreCheck.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: ~/Library/LaunchAgents/com.cisco.videoguard9.uninstall.plist Command: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard9/condUninstall.sh Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist Command: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh Launchd: /Library/LaunchAgents/com.rosettastone.rosettastonedaemon.plist Command: /Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemon --config '/Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemonConfiguration.txt' Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard9.plist Command: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard9/VideoGuard9.bundle/Contents/Resources/setupServer.sh Running app: (launcher) Apps: 4 Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.2.7) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.28.0 - SDK 10.12) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.6.1 - SDK 10.12) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (13.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 196 Apple tasks [Running] 148 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 180 Apple tasks [Running] 161 Apple tasks Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2018-11-03) Executable: /Library/PrivilegedHelperTools/com.BlueStacks.AppPlayer.bstservice_helper [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-12-19) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-12-19) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-23) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2024-01-31) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-19) [Loaded] com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2018-11-03) Executable: /Library/PrivilegedHelperTools/com.malwarebytes.MBAMHelperTool [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2018-11-03) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-03-02) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-12-19) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-19) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-19) [Other] com.rosettastone.rosettastonedaemon.plist (Not signed - installed 2017-08-02) Command: /Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemon --config '/Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemonConfiguration.txt' User Launch Agents: [Loaded] com.cisco.videoguard9.plist ( - installed 2024-01-11) Command: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard9/VideoGuard9.bundle/Contents/Resources/setupServer.sh [Loaded] com.cisco.videoguard9.uninstall.plist ( - installed 2024-01-11) Command: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard9/condUninstall.sh [Other] com.cisco.videoguardmonitor.plist ( - installed 2024-01-11) Command: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2024-02-03) Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor [Running] com.hp.productresearch.plist (HP Inc. - installed 2024-02-03) Executable: /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/MacOS/HP Product Research [Loaded] com.skype.skype.shareagent.plist (Not signed - installed 2017-11-11) Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent User Login Items: [Loaded] CopyClipHelper (App Store - installed 2023-11-21) Modern Login Item /Applications/CopyClip.app/Contents/Library/LoginItems/CopyClipHelper.app [Loaded] LaunchHelper (App Store - installed 2021-10-22) Modern Login Item /Applications/FreeChat.app/Contents/Library/LoginItems/LaunchHelper.app [Running] Google Chrome (Google LLC - installed 2024-02-02) Application /Applications/Google Chrome.app [Not Loaded] WeatherHelper (App Store - installed 2016-04-17) Modern Login Item /Applications/Weather Live Free.app/Contents/Library/LoginItems/WeatherHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2024-02-02) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] sClockHelper (App Store - installed 2017-06-30) Modern Login Item /Applications/sClock.app/Contents/Library/LoginItems/sClockHelper.app [Running] HP Device Monitor (HP Inc. - installed 2018-04-17) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2018-04-17) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Applications: 407 apps 50 x86-only apps 6 unsigned apps App Extensions: QuickLook Previews: PaintQuickLookExtension - /Applications/Paint S.app com.trybest.paintdocument *.paint com.trybest.foldericon QuickLook Previews (legacy): PaintQuickLook - /Applications/Paint S.app com.trybest.foldericon com.trybest.paintdocument *.paint QuickLookPlugin - /Applications/Transmission.app com.bittorrent.torrent org.bittorrent.torrent *.torrent EtreCheckQL - /Applications/EtreCheck.app com.etresoft.etrecheckmas *.etrecheck Internet Plug-ins: SharePointBrowserPlugin: 14.1.0 (? - installed 2016-05-29) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-15) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-15) Audio Plug-ins: EcammAudioLoader: 1.0.4 (? - installed 2020-01-31) CallRecorder: v2.5.22 (? - installed 2017-12-23) Backup: Time Machine information is limited without Full Disk Access Destinations: C************************D [Local] (Last used) Performance: System Load: 2.64 (1 min ago) 2.47 (5 min ago) 2.17 (15 min ago) Nominal I/O usage: 2.94 MB/s File system: 20.41 seconds Write speed: 323 MB/s Read speed: 738 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.72 % (Etresoft, Inc.) Google Chrome Helper (Renderer) (14) 12.28 % (Google LLC) WindowServer 5.40 % (Apple) Finder 4.34 % (Apple) kernel_task 1.72 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (14) 2.46 GB (Google LLC) EtreCheckPro 711 MB (Etresoft, Inc.) Google Chrome 356 MB (Google LLC) mds_stores 354 MB (Apple) Google Chrome Helper (3) 143 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 72 KB / 42 KB (Apple) apsd 7 KB / 20 KB (Apple) trustd 22 KB / 4 KB (Apple) rapportd 5 KB / 3 KB (Apple) netbiosd 870 B / 1 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) Finder 3 (Apple) Google Chrome 2 (Google LLC) bluetoothd 1 (Apple) Google Chrome Helper (Renderer) (14) 0 (Google LLC) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 2.63 GB Used RAM: 6.56 GB Cached files: 6.81 GB Available RAM: 9.44 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-12-19 ARMDC Agent Installer (1.0.0) 2024-01-28 XProtectPayloads (123) 2024-01-29 Adobe Acrobat Reader (23.008.20470) (23.008.20470) 2024-01-29 Paint S (7.6.6) 2024-01-30 Safari (17.3) 2024-01-31 macOS 12.7.3 (12.7.3) 2024-01-31 XProtectPlistConfigData (2183) 2024-01-31 Mobile Device (1.0.0.0) 2024-02-02 WhatsApp (2.2353.68) Diagnostics Information (past 60 days): 2024-01-30 13:06:56 bluetoothd Crash (2 times) Executable: /usr/sbin/bluetoothd End of report