EtreCheck version: 5.2 (5029) Report generated: 2019-04-15 21:56:27 Download EtreCheck from https://etrecheck.com Runtime: 2:34 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. More than one antivirus app - This machine has multiple antivirus apps installed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (Retina, 15-inch, Late 2013) MacBook Pro Model: MacBookPro11,3 1 2.6 GHz Intel Core i7 (i7-4960HQ) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600  ok BANK 1/DIMM0 - 8 GB DDR3 1600  ok Battery: Health = Normal - Cycle count = 571 Video Information: Intel Iris Pro - VRAM: 1536 MB Color LCD 3840 x 2400 NVIDIA GeForce GT 750M - VRAM: 2 GB Drives: disk0 - APPLE SSD SM1024F 1.00 TB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 4 volumes) disk1s1 - I****X (APFS) (Shared - 762.42 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - I****X 1.00 TB (236.08 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] (Shared - 1.07 GB used) APFS Mount point: /private/var/vm Network: Interface en4: Thunderbolt Ethernet Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: iPhone System Software: macOS Mojave 10.14.4 (18E226) Time since boot: Less than an hour Configuration Files: File /etc/sysctl.conf exists but not expected /etc/hosts - Count: 3 Configuration Profiles: This computer has configuration profiles installed. Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: CleanMyMac and MalwareBytes Unsigned Files: Launchd: /Library/LaunchAgents/com.efi.cws.analytics.plist Executable: /Library/Application Support/efiLINQ/efiLINQ -n=CWSServer Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.googlecode.munki.managedsoftwareupdate-install.plist Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --installwithnologout Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/gramblr.plist Executable: /Applications/Gramblr.app/Contents/Resources/gramblr --listen Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.googlecode.munki.munki-notifier.plist Executable: /usr/local/munki/launchapp -a '/Applications/Managed Software Center.app/Contents/Resources/munki-notifier.app' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.googlecode.munki.logouthelper.plist Executable: /usr/local/munki/logouthelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.googlecode.munki.MunkiStatus.plist Executable: /Applications/Managed Software Center.app/Contents/Resources/MunkiStatus.app/Contents/MacOS/MunkiStatus Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.dropbox.DropboxMacUpdate.agent.plist Executable: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist Executable: /Library/Application Support/Citrix Receiver/ctxusbd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.googlecode.munki.app_usage_monitor.plist Executable: /usr/local/munki/app_usage_monitor Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.googlecode.munki.managedsoftwareupdate-check.plist Executable: /usr/local/munki/supervisor --delayrandom 3600 --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --auto Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.retrospect.retroengine.plist Executable: /Library/Application Support/Retrospect/RetrospectEngine.bundle/Contents/MacOS/RetroEngine Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.efi.analytic.wxwidgets.plist Executable: /Library/Application Support/efiLINQ/efiLINQ -n=wxWidgets Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.lacie.LaCieDesktopManagerDaemon.plist Executable: /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LaCieDesktopManagerDaemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.retrospect.client.updater.plist Executable: /var/tmp/clientupdater.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.efi.lmgr.plist Executable: /Applications/EFI/EFILM/lmgrd_wrapper.sh /Applications/EFI/EFILM Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.absolute.rpcnet.plist Executable: /bin/sh -c 'if [ -f /Library/.rpcnet/rpc.net ]; then /Library/.rpcnet/rpc.net -d; elif [ -f /usr/sbin/rpc.net ]; then /usr/sbin/rpc.net -d; else /Users/***/.rpc/rpc.net -d; fi' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.googlecode.munki.authrestartd.plist Executable: /usr/local/munki/authrestartd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.googlecode.munki.ManagedSoftwareCenter.plist Executable: /usr/local/munki/launchapp -a '/Applications/Managed Software Center.app' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.aladdin.aksusbd.plist Executable: /usr/local/sentinel/aksusbd -f Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.googlecode.munki.managedsoftwareupdate-loginwindow.plist Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --logoutinstall Details: Exact match found in the whitelist - probably OK Launchd: /usr/local/bin/fleetagent/plist/com.efi.ShopManagerClient.fleetagent.plist Executable: /usr/local/bin/fleetagent/PrinterMonApp Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.googlecode.munki.managedsoftwareupdate-manualcheck.plist Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --manualcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.lacie.LaCieDesktopManagerAgent.plist Executable: /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LDM --args -daemon Details: Exact match found in the whitelist - probably OK Launchd: /usr/local/bin/fleetagent/plist/com.efi.ShopManagerClient.fleetconfigagent.plist Executable: /usr/local/bin/fleetagent/PrinterMonConfigApp Details: Exact match found in the whitelist - probably OK 32-bit Applications: 121 32-bit apps Kernel Extensions: /Applications/Private Eye.app Private Eye.kext (1.0 - SDK 10.7) /Applications/TheTube.app com.equinux.NOVA-S-USB2.kext (1.0.0b1) /Applications/Tunnelblick.app tap-signed.kext (20141104 (Tunnelblick build 5180)) tun.kext (20141104 (Tunnelblick build 5180)) /Library/Application Support/Citrix Receiver CitrixGUSB.kext (12.4.0 - SDK 10.9) /Library/Application Support/HASP/kexts aksfridge.signed.kext (1.0.16332) /Library/Application Support/Roxio TDIXController.kext (1.7) /Library/Application Support/VirtualBox VBoxDrv.kext (6.0.4) VBoxNetAdp.kext (6.0.4) VBoxNetFlt.kext (6.0.4) VBoxUSB.kext (6.0.4) /Library/Extensions NVDAStartupWeb.kext (10.29.10 - OS X 10.7) GeForceTeslaWeb.kext (10.29.10) GeForceWeb.kext (10.29.10) NVDAGF100HalWeb.kext (10.29.10) NVDAGK100HalWeb.kext (10.29.10) NVDAGM100HalWeb.kext (10.29.10) NVDAGP100HalWeb.kext (10.29.10) NVDANV50HalTeslaWeb.kext (10.29.10) NVDAResmanTeslaWeb.kext (10.29.10) NVDAResmanWeb.kext (10.29.10) tap.kext (20080121) tun.kext (20080121) /System/Library/Extensions Soundflower.kext (1.5.1) LaCieScsiType00.kext (1.9.1 - SDK 10.5) ZTEUSBMassStorageFilter.kext (ZTEDriver_MacV1.3.1) jmPeripheralDevice.kext (2.0.2 - SDK 10.5) HotSync Classic Seize.kext (3.2.1) RoxioBluRaySupport.kext (1.1.6) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 177 Apple tasks [Running] 107 Apple tasks System Launch Daemons: [Not Loaded] 30 Apple tasks [Loaded] 189 Apple tasks [Running] 117 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-03-05) [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (? ed2af8df - installed 2017-01-10) [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-03-16) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-12-26) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-12-26) [Not Loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae - installed 2016-11-09) [Not Loaded] com.citrix.ReceiverHelper.plist (? bbfad3f1 - installed 2016-11-09) [Not Loaded] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2016-11-09) [Not Loaded] com.efi.FSMAgent.plist (EFI Inc - installed 2019-03-27) [Not Loaded] com.efi.analytic.wxwidgets.plist (? a8a4893f - installed 2019-03-27) [Not Loaded] com.efi.cws.analytics.plist (? a38d905d - installed 2019-03-27) [Other] com.extensis.FMCore.plist (? c954f3e5 - installed 2018-07-25) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-04-01) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-04-01) [Loaded] com.googlecode.munki.ManagedSoftwareCenter.plist (? f8bfedaa - installed 2017-11-21) [Not Loaded] com.googlecode.munki.MunkiStatus.plist (? b698141 - installed 2017-11-21) [Not Loaded] com.googlecode.munki.managedsoftwareupdate-loginwindow.plist (? a546384a - installed 2017-11-21) [Loaded] com.googlecode.munki.munki-notifier.plist (? 3604ea2e - installed 2017-11-21) [Loaded] com.lacie.LaCieDesktopManagerAgent.plist (? fa9aef6c - installed 2019-04-15) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2019-04-08) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-03-14) [Not Loaded] com.oracle.java.Java-Updater.plist (? cb40a331 - installed 2017-09-06) [Running] com.retrospect.clientapp.plist (Retrospect, Inc. - installed 2018-11-27) [Running] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-04-11) [Running] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-04-11) Launch Daemons: [Running] com.absolute.rpcnet.plist (? 39b4241e - installed 2019-03-21) [Loaded] com.adobe.ARMDC.Communicator.plist (? d94017c4 - installed 2017-01-10) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (? 1574c81e - installed 2017-01-10) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-03-16) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-12-26) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-02) [Running] com.aladdin.aksusbd.plist (? cdbb30c2 - installed 2018-04-06) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-03-21) [Running] com.apple.serverd.plist (App Store - installed 2019-04-12) [Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2016-11-09) [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2018-11-18) [Running] com.efi.EFIMeasurementService.plist (Electronics for Imaging - installed 2018-08-10) [Not Loaded] com.efi.ShopManagerClient.fleetagent.plist (? 0 - installed 2019-03-27) [Not Loaded] com.efi.ShopManagerClient.fleetconfigagent.plist (? 0 - installed 2019-03-27) [Running] com.efi.lmgr.plist (? 8d2637a0 - installed 2019-03-27) [Running] com.efi.ofasq.plist (EFI Inc - installed 2019-03-27) [Not Loaded] com.efi.packageversion.plist (? 0 - installed 2019-03-27) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-04-01) [Running] com.googlecode.munki.app_usage_monitor.plist (? 9be37c7c - installed 2017-11-21) [Loaded] com.googlecode.munki.authrestartd.plist (? b0ba4b4e - installed 2017-11-21) [Loaded] com.googlecode.munki.logouthelper.plist (? ae2422b2 - installed 2017-11-21) [Loaded] com.googlecode.munki.managedsoftwareupdate-check.plist (? a3bf0d09 - installed 2017-11-21) [Loaded] com.googlecode.munki.managedsoftwareupdate-install.plist (? 70e0ffde - installed 2017-11-21) [Loaded] com.googlecode.munki.managedsoftwareupdate-manualcheck.plist (? 5e2eee61 - installed 2017-11-21) [Loaded] com.lacie.LaCieDesktopManagerDaemon.plist (? f806c6ee - installed 2017-10-24) [Loaded] com.macpaw.CleanMyMac2.Agent.plist (? f27087f6 - installed 2015-08-09) [Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2019-04-15) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-05-14) [Loaded] com.mariociabarra.WiFriedXHelper.plist (Intelliborn Corporation - installed 2015-05-12) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2019-04-08) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-02-17) [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-03-14) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-10-14) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-09-06) [Loaded] com.retrospect.client.updater.plist (? f53898e2 - installed 2014-10-15) [Running] com.retrospect.retroclient.plist (Retrospect, Inc. - installed 2018-11-27) [Running] com.retrospect.retroengine.plist (? e76a5420 - installed 2011-10-27) [Running] com.retrospect.retroisa.plist (Retrospect, Inc. - installed 2018-11-27) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-03-12) [Running] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-04-11) [Loaded] de.appsolute.mampprohelper.plist (? 26ff81e4 - installed 2017-03-11) [Loaded] fr.whitebox.packages.build.dispatcher.plist (Stephane Sudre - installed 2018-01-11) [Running] gramblr.plist (? 57b1a936 - installed 2019-03-31) [Loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2019-01-31) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2019-02-05) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (? 0 - installed 2019-02-05) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (? 0 - installed 2019-02-28) [Loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (? 0 - installed 2018-11-29) User Login Items: ZoomOpener.app (? - installed 2018-11-16) (Application - ~/.zoomus/ZoomOpener.app) Internet Plug-ins: JavaAppletPlugin: Java 8 Update 151 build 12 (? - installed 2018-01-23) o1dbrowserplugin: 5.41.3.0 (? - installed 2018-10-05) AdobeExManDetect: AdobeExManDetect 1.1.0.0 (? - installed 2015-04-01) RealPlayer Plugin: (?) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-03-16) FlashPlayer-10.6: 30.0.0.113 (Adobe Systems, Inc. - installed 2018-10-21) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-03-05) Flash Player: 30.0.0.113 (Adobe Systems, Inc. - installed 2018-10-21) googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-09-15) AdobePDFViewer: 19.010.20098 (Adobe Systems, Inc. - installed 2019-03-05) Autodesk123D32: Autodesk123D32 1.0.8 (? - installed 2013-12-30) CitrixICAClientPlugIn: 12.4.0 (? - installed 2017-03-21) MeetingJoinPlugin: 1.0 (? - installed 2017-11-20) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-03-21) BluetoothAudioPlugIn: 6.0.11 (Apple - installed 2019-03-21) AirPlay: 2.0 (Apple - installed 2019-03-21) AppleAVBAudio: 740.1 (Apple - installed 2019-03-21) BridgeAudioSP: 5.39 (Apple - installed 2019-03-21) iSightAudio: 7.7.3 (Apple - installed 2019-03-21) 3rd Party Preference Panes: Flash Player (installed 2018-06-02) Java (installed 2018-01-23) Retrospect Client (installed 2019-02-10) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 2.68 (1 min ago) 1.42 (5 min ago) 0.60 (15 min ago) Nominal I/O speed: 26.68 MB/s File system: 22.44 seconds Write speed: 840 MB/s Read speed: 1142 MB/s CPU Usage Snapshot: Type Overall System 7 % User 4 % Idle 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 63.87 % (?) EtreCheck 18.10 % (App Store) iconservicesagent 1.68 % (Apple) mdworker (2) 1.44 % (Apple) trustd 0.54 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 934 MB (App Store) Adobe Desktop Service 271 MB (Adobe Systems, Inc.) Google Chrome 193 MB (Google, Inc.) Dock 190 MB (Apple) Finder 107 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Setup 6 MB / 2 KB (?) TeamViewer_Service 195 KB / 132 KB (TeamViewer GmbH) mDNSResponder 40 KB / 25 KB (Apple) apsd 5 KB / 5 KB (Apple) netbiosd 600 B / 354 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 7.47 GB Used RAM: 4.81 GB Cached files: 3.72 GB Available RAM: 11.19 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-03-19 Google Earth 2019-03-22 TweetDeck (3.14) 2019-03-22 Spark (2.3.2) 2019-03-22 MyAddress (2.6) 2019-03-24 FlashPrint 2019-03-27 desktopagent 2019-03-27 MeasurementService 2019-03-27 FieryMeasure 2019-03-27 hasp_driver 2019-03-27 EFILM 2019-03-27 EFI License Activation 2019-03-27 ColorEditor 2019-03-27 MI Wrapper 2019-03-28 Fusion 360 (1.47.3) 2019-03-28 Apple Configurator 2 (2.9) 2019-04-01 Microsoft Outlook 2019-04-04 TeamViewer (14.2.2558) 2019-04-06 Microsoft Remote Desktop (10.2.11) 2019-04-06 WhatsApp (0.3.2392) 2019-04-06 Keynote (9.0) 2019-04-06 Pages (8.0) 2019-04-06 Numbers (6.0) 2019-04-07 Bitdefender 2019-04-07 Bitdefender Antivirus for Mac 2019-04-07 Malwarebytes for Mac 2019-04-07 TextWrangler (5.5.2) 2019-04-07 BBEdit (12.6.3) 2019-04-11 "Malwarebytes for Mac Uninstaller" 2019-04-14 Skype for Business 2019-04-15 Parcel (3.4.3) 2019-04-15 SubEthaEdit (5.0.2) 2019-04-15 WeTransfer (1.4.2) 2019-04-15 Simple! File Shredder (1.0) 2019-04-15 Permanent Eraser (2.7.3) 2019-04-15 EtreCheck (5.2) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report