EtreCheckPro version: 6.4.1 (6E003) Report generated: 2021-02-19 12:24:02 Download EtreCheckPro from https://etrecheck.com Runtime: 6:18 Performance: Below Average Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Low performance - EtreCheck report took an unusually long time to run. Insufficient permissions - EtreCheck running under a standard user. Diagnostic information may not be available. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, Late 2015) iMac Model: iMac16,1 1,6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 99.42 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 399 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s6 - Update (APFS) (Shared - 3 MB used) Mounted Volumes: disk1s1 - M*****************a [APFS Virtual drive] 1000.00 GB (Shared - 99.42 GB used, 880.48 GB available, 880.00 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 399 MB used, 880.00 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 880.00 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.05 GB used, 880.48 GB available, 880.00 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1000.00 GB (Shared - 3 MB used, 880.00 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en5: iPhone Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.2.1 (20D74) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.skype.skypeinstaller.plist Executable: /Library/PrivilegedHelperTools/com.skype.skypeinstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Audio/Plug-Ins/HAL/Apowersoft Audio Device.driver Plugin: /Library/Audio/Plug-Ins/HAL/__MACOSX/._Apowersoft Audio Device.driver Kernel Extensions: /Applications/iTube Studio.app [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 189 Apple tasks [Running] 125 Apple tasks System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 183 Apple tasks [Running] 135 Apple tasks [Other] 3 Apple tasks Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-21) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-21) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-02-17) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-04-11) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-04-11) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2020-03-26) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-21) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-02-17) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-06-10) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-01-13) [Loaded] com.skype.skypeinstaller.plist (? a81aef1d - installed 2017-06-02) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-04-11) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-04-11) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2020-08-12) User Login Items: [Not Loaded] CIJSULAgent (Canon Inc. - installed 2020-08-12) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app Audio Plug-ins: Apowersoft Audio Device: 1.0.1.0 (? - installed 2019-08-04) ._Apowersoft Audio Device: (? - installed 2019-08-04) Backup: Time Machine Not Configured! Performance: System Load: 1.85 (1 min ago) 2.19 (5 min ago) 2.40 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 36.90 seconds Write speed: 80 MB/s Read speed: 82 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 6.66 % (Apple) EtreCheckPro 3.32 % (Etresoft, Inc.) kernel_task 1.12 % (Apple) softwareupdated 0.00 % (Apple) kernelmanagerd 0.00 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) MTLCompilerService (43) 695 MB (Apple) com.apple.WebKit.WebContent (8) 691 MB (Apple) EtreCheckPro 539 MB (Etresoft, Inc.) Safari 107 MB (Apple) mds_stores 107 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 439 KB / 70 KB (Apple) apsd 5 KB / 26 KB (Apple) netbiosd 14 KB / 9 KB (Apple) softwareupdated 0 B / 0 B (Apple) kernelmanagerd 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) mDNSResponder 0 (Apple) mds_stores 0 (Apple) launchd 0 (Apple) AirPlayXPCHelper 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.09 GB Used RAM: 4.18 GB Cached files: 2.74 GB Available RAM: 3.82 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-01-24 Skype for Business (16.29.42) 2021-02-05 XProtectPlistConfigData (2139) 2021-02-06 macOS 11.2 (11.2) 2021-02-17 Microsoft Word (16.46.21021202) 2021-02-17 Microsoft Excel (16.46.21021202) 2021-02-17 Microsoft OneNote (16.46.21021202) 2021-02-17 Microsoft Outlook (16.46.21021202) 2021-02-17 Microsoft AutoUpdate (4.32.21021202) 2021-02-17 Microsoft PowerPoint (16.46.21021202) 2021-02-19 macOS 11.2.1 (11.2.1) 2021-02-19 MRTConfigData (1.73) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Run as an administrator account to see more information. End of report