EtreCheck version: 5.6 (5212) Report generated: 2020-10-27 16:29:27 Download EtreCheck from https://etrecheck.com Runtime: 4:50 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: Beachballing Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, Mid 2012) MacBook Pro Model: MacBookPro9,2 2.90 GHz Dual-Core Intel Core i7 (i7-3520M) CPU: 2-core 16 RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 109 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800 Drives: disk0 - TOSHIBA MQ01ABD100 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - I*************D (Journaled HFS+) 999.86 GB (608.25 GB used) disk1 - Samsung SSD 840 EVO 250GB 250.06 GB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 249.85 GB disk2 [APFS Virtual drive] 249.85 GB (Shared by 5 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 117.44 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.28 GB used) Mounted Volumes: disk0s2 - I*************D 999.86 GB (608.25 GB used, 391.86 GB available, 391.62 GB free) Journaled HFS+ Mount point: /Volumes/I*************D disk2s1 - Macintosh HD - Data [APFS Virtual drive] 249.85 GB (Shared - 117.44 GB used, 120.26 GB available, 119.36 GB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 249.85 GB (Shared - 1.07 GB used, 119.36 GB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 249.85 GB (Shared - 11.28 GB used, 120.26 GB available, 119.36 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.7 (19H2) Time since boot: About an hour Configuration Profiles: This computer has configuration profiles installed. Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/org.macports.startx.plist Executable: /opt/local/libexec/launchd_startx /opt/local/bin/startx Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.macports.privileged_startx.plist Executable: /opt/local/libexec/privileged_startx -d /opt/local/etc/X11/xinit/privileged_startx.d Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: /Volumes/I*************D/U***s/o******s/L*****y/A*****************t/S***m/S*******s/s********n Public Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/org.freedesktop.dbus-session.plist Executable: Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.amazon.sendtokindle.launcher.plist Executable: /usr/local/bin/stkLaunchAgent.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.freedesktop.dbus-system.plist Executable: Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist Executable: /Applications/uTorrent.app Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 39 32-bit Applications: 17 32-bit apps Kernel Extensions: /Applications/Google Drive File Stream.app dfsfuse.kext (42.0 - SDK 10.15) /Library/Extensions heimdall.kext (6.0) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 172 Apple tasks [Running] 125 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 185 Apple tasks [Running] 118 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-12) [Running] com.amazon.sendtokindle.launcher.plist (? 6b4bf780 - installed 2019-06-25) [Running] com.box.desktop.helper.plist (Box, Inc. - installed 2019-08-08) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-11) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-10-13) [Not Loaded] com.oracle.java.Java-Updater.plist (? 7186573 - installed 2020-06-18) [Other] com.privateinternetaccess.osx.PIA-VPN.plist (London Trust Media Incorporated - installed 2018-08-20) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-08-12) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-08-12) [Other] org.chromium.chromoting.plist (Google, Inc. - installed 2020-06-28) [Not Loaded] org.freedesktop.dbus-session.plist (? 0 - installed 2019-10-28) [Loaded] org.macosforge.xquartz.startx.plist (? 8c13f787 - installed 2016-10-26) [Loaded] org.macports.startx.plist (? de925aed - installed 2019-10-28) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15) [Running] com.box.desktop.autoupdater.plist (Box, Inc. - installed 2019-08-08) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-11) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-11) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-10-13) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-01-13) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-02-12) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-06-18) [Running] com.privateinternetaccess.vpn.daemon.plist (London Trust Media Incorporated - installed 2019-06-24) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-07-03) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-08-12) [Not Loaded] org.freedesktop.dbus-system.plist (? 0 - installed 2019-10-28) [Loaded] org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e - installed 2016-10-26) [Loaded] org.macports.privileged_startx.plist (? 58a67269 - installed 2019-10-28) User Launch Agents: [Loaded] com.bittorrent.uTorrent.plist (? 0 - installed 2015-12-11) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-07-27) [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2019-05-03) User Login Items: [Not Loaded] LaunchAtLoginHelperApp (App Store - installed 2020-09-10) Modern Login Item /Applications/Be Focused.app/Contents/Library/LoginItems/LaunchAtLoginHelperApp.app [Not Loaded] LoginHelper (App Store - installed 2020-10-14) Modern Login Item /Applications/Go for Gmail - TC.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] Helper (App Store - installed 2020-09-10) Modern Login Item /Applications/HouseCallforHomeNetworks.app/Contents/Library/LoginItems/Helper.app [Not Loaded] HousepartyHelper (App Store - installed 2020-09-10) Modern Login Item /Applications/Houseparty.app/Contents/Library/LoginItems/HousepartyHelper.app [Loaded] Kite Autostart (MANHATTAN ENGINEERING INC - installed 2020-09-17) Modern Login Item /Applications/Kite.app/Contents/Library/LoginItems/KiteAutostart.app [Loaded] Kite Helper (MANHATTAN ENGINEERING INC - installed 2020-09-17) Modern Login Item /Applications/Kite.app/Contents/Library/LoginItems/KiteHelper.app [Not Loaded] Kiwi for Gmail Login Helper Lite (App Store - installed 2020-10-14) Modern Login Item /Applications/Kiwi for Gmail Lite.app/Contents/Library/LoginItems/Kiwi for Gmail Login Helper Lite.app [Not Loaded] Autoupdate (Marvasol, Inc DBA LastPass - installed 2020-09-09) Modern Login Item /Applications/LastPass.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app [Not Loaded] LaunchHelper (App Store - installed 2020-10-14) Modern Login Item /Applications/Mail for Gmail.app/Contents/Library/LoginItems/LaunchHelper.app [Not Loaded] com.mathpix.snipping-tool-noappstore.helper (Mathpix, Inc. - installed 2019-02-27) Modern Login Item /Applications/Mathpix Snipping Tool.app/Contents/Library/LoginItems/com.mathpix.snipping-tool-noappstore.helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2020-09-10) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2019-01-17) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] Trello Login Helper (App Store - installed 2020-09-10) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-09-10) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] WunderlistHelper (App Store - installed 2020-03-04) Modern Login Item /Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-11-20) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2018-11-20) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-09-28) AdobePDFViewer: 20.012.20048 (Adobe Systems, Inc. - installed 2020-09-28) JavaAppletPlugin: Java 8 Update 261 build 12 (? - installed 2020-10-09) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-14) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: LastPass (Marvasol, Inc DBA LastPass - installed 2020-09-11) 3rd Party Preference Panes: Java (? - installed 2020-06-18) Backup: Time Machine Not Configured! Performance: System Load: 2.77 (1 min ago) 2.19 (5 min ago) 1.66 (15 min ago) Nominal I/O speed: 0.64 MB/s File system: 36.33 seconds Write speed: 500 MB/s Read speed: 519 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 6 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 23.60 % (?) EtreCheck 10.41 % (App Store) firefox 6.60 % (Mozilla Corporation) knowledge-agent 0.08 % (Apple) trustd 0.06 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 548 MB (App Store) firefox 492 MB (Mozilla Corporation) Activity Monitor 119 MB (Apple) accountsd 87 MB (Apple) Finder 82 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 1 MB / 390 KB (?) firefox 29 KB / 6 KB (Mozilla Corporation) AMPDevicesAgent 6 KB / 10 KB (Apple) AMPDeviceDiscoveryAgent 1 KB / 2 KB (Apple) SystemUIServer 0 B / 128 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 5.82 GB Used RAM: 6.46 GB Cached files: 3.72 GB Available RAM: 9.54 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-09-28 Adobe Acrobat Reader DC (20.012.20048) 2020-10-09 Java 8 Update 261 2020-10-13 Microsoft AutoUpdate 2020-10-14 Go for Gmail (2.6) 2020-10-14 Mail for Gmail (1.1.1) 2020-10-14 Spark (2.9.9) 2020-10-14 Kiwi for Gmail Lite (2.0.36) 2020-10-14 Microsoft PowerPoint 2020-10-14 Microsoft Excel 2020-10-14 Microsoft OneNote 2020-10-14 Microsoft Outlook 2020-10-14 Microsoft Word 2020-10-26 XProtectPlistConfigData (2133) 2020-10-26 macOS Catalina 10.15.7 Update 2020-10-26 MRTConfigData (1.67) 2020-10-26 Gatekeeper Compatibility Data (1.0) Clean up: /Library/LaunchAgents/com.privateinternetaccess.osx.PIA-VPN.plist /Applications/Private Internet Access.app/Contents/MacOS/run.sh Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report