EtreCheckPro version: 6.8.12 (68084) Report generated: 2025-12-18 23:59:16 Download EtreCheckPro from https://etrecheck.com Runtime: 5:34 Performance: Below Average Problem: Other problem Description: Constant fan usage; graphic glitches Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Battery failure - Your battery is reporting that it needs to be serviced. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. High battery cycle count - Your battery may be losing capacity. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (Retina, 13-inch, 2020) Status: Supported MacBook Air Model: MacBookAir9,1 1.1 GHz Quad-Core Intel Core i5 (i5-1030NG7) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR4X 3733 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR4X 3733 Battery: Health = Service Battery - Cycle count = 1120 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 4% used, 94.59 TB written, 100% health, 79 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (11.26 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.26 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (392.60 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.67 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.33 GB used) disk1s5 - VM (APFS) [APFS VM] (1.07 GB used) disk1s6 - Update (APFS) (4 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.26 GB Shared values Size: 499.96 GB Free: 90.87 GB Available: 101.24 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 392.60 GB Shared values Size: 499.96 GB Free: 90.87 GB Available: 101.24 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.67 GB Shared values Size: 499.96 GB Free: 90.87 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 499.96 GB Free: 90.87 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 4 MB Shared values Size: 499.96 GB Free: 90.87 GB USB: USB 3.1 bus USB 3.1 bus T2Bus Apple Inc. - Touch Bar Backlight Apple Inc. - Apple Internal Keyboard / Trackpad Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en5: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en4: iPhone iCloud Quota: 40.28 GB available System Software: macOS Sequoia 15.7.2 (24G325) Installed 2025-11-09 Time since boot: About 4 hours Notifications: EtreCheckPro.app one notification OneDrive.app 2 notifications Microsoft Teams.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Login Item: /Applications/Google Drive.app Apps: 2 System Extensions: [Running] Malwarebytes Engine - version 5.19.0 (Malwarebytes Corporation - installed 2025-11-19) Application: /Applications/Malwarebytes.app - version 5.19.0 (Malwarebytes Corporation - installed 2025-11-19) Description: The Malwarebytes Engine extension manages your connection to the Malwarebytes VPN service. Kernel Extensions: /Applications/Disk Drill.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (Justin Johnson, 1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (Justin Johnson, 1.0 - SDK 13) /Library/Extensions [Not Loaded] dfsfuse.kext - com.google.drivefs.filesystems.dfsfuse (Google, Inc., 45.2 - SDK 11) System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 190 Apple tasks [Running] 183 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 205 Apple tasks [Running] 223 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2025-03-20) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2025-03-20) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.bourgeoisbits.cloak.cloakd.plist (Cloak Holdings LLC - installed 2024-09-05) Executable: /Library/PrivilegedHelperTools/com.bourgeoisbits.cloak.cloakd [Not Loaded] com.bourgeoisbits.cloak.cloakproxyd.plist (Cloak Holdings LLC - installed 2024-09-05) Executable: /Library/PrivilegedHelperTools/com.bourgeoisbits.cloak.cloakproxyd [Not Loaded] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2023-06-18) Executable: /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2025-12-02) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-07) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2025-11-19) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i Malwarebytes-Mac-5.19.0.3531.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2025-11-19) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-12-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-12-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-19) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-11-26) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2025-03-20) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-07) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-07) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2025-11-19) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Not Loaded] com.microsoft.teams2.agent.plist (Microsoft Corporation - installed 2025-11-11) Executable: /Applications/Microsoft Teams.app/Contents/Library/LaunchAgents/com.microsoft.teams2.agent Location: /Applications/Microsoft Teams.app [Not Loaded] com.microsoft.teams2.respawn.plist (Microsoft Corporation - installed 2025-11-11) Executable: /Applications/Microsoft Teams.app/Contents/Library/LaunchAgents/com.microsoft.teams2.respawn Location: /Applications/Microsoft Teams.app [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-12-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-12-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.spotify.client-launcher.plist (Spotify - installed 2025-12-01) Executable: /Applications/Spotify.app/Contents/Resources/SpotifyLauncher Location: /Applications/Spotify.app [Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-11-26) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-11-26) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update User Launch Agents: [Loaded] com.dropbox.DropboxUpdater.wake.plist (Dropbox, Inc. - installed 2025-12-03) Command: ~/Library/Application Support/Dropbox/DropboxUpdater/Current/DropboxUpdater.app/Contents/MacOS/DropboxUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.dropbox.dropboxmacupdate.agent.plist (Not signed - installed 2025-03-28) [Not Loaded] com.dropbox.dropboxmacupdate.xpcservice.plist (Not signed - installed 2025-03-27) [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-12-12) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2025-12-11) Application /Applications/Dropbox.app [Loaded] Google Drive (Not signed - installed 2025-12-15) Application /Applications/Google Drive.app [Loaded] Launch Nikon Message Center 2 (NIKON CORPORATION - installed 2020-08-16) Application /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app [Not Loaded] Launcher Disabler (App Store - installed 2025-12-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Loaded] OneDrive Launcher (App Store - installed 2025-12-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2025-12-10) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] Sync (Sync.com Inc. - installed 2025-12-11) Application /Applications/Sync.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-10-24) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-10-24) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 804 Apple apps 110 3rd party apps 42 x86-only apps 2 unsigned apps App Extensions: Widgets: [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app [Loaded] Dictate - /Applications/Dictate.app File providers: [Loaded] Google Drive - /Applications/Google Drive.app [Loaded] Dropbox - /Applications/Dropbox.app [Loaded] OneDrive File Provider - /Applications/OneDrive.app Share services: [Loaded] Dropbox Transfer - /Applications/Dropbox.app Finder sync extensions: [Loaded] Sync - /Applications/Sync.app [Not Loaded] Dropbox Finder Extension - /Applications/Dropbox.app [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app [Not Loaded] FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app QuickLook Previews: [Loaded] ScrivQuickLook - /Applications/Scrivener.app com.literatureandlatte.scrivener3.scriv *.scriv [Loaded] HighlandQuickLookPlugin - /Applications/Highland 2.app com.quoteunquoteapps.highland *.highland org.textbundle.package *.textbundle com.quoteunquoteapps.fountain net.daringfireball.markdown *.md [Loaded] EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Thumbnails: [Not Loaded] ScrivThumbnail - /Applications/Scrivener.app com.literatureandlatte.scrivener3.scriv *.scriv Audio Plug-ins: MSTeamsAudioDevice: 2025.30.00.37 (Microsoft Corporation - installed 2025-07-22) Backup: Time Machine Not Configured! Performance: System Load: 2.26 (1 min ago) 4.34 (5 min ago) 4.08 (15 min ago) Nominal I/O usage: 0.37 MB/s File system: 35.60 seconds Write speed: 1159 MB/s Read speed: 1359 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 11 % Idle: 83 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 17.08 % (Etresoft, Inc.) WindowServer 16.00 % (Apple) Safari 13.96 % (Apple) AppleSpell 10.10 % (Apple) Sync 5.90 % (Sync.com Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 763 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (5) 569 MB (Apple) kernel_task 361 MB (Apple) MTLCompilerService (21) 268 MB (Apple) Sync 202 MB (Sync.com Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Mail 15 MB / 2 MB (Apple) corespeechd 3 KB / 15 MB (Apple) mDNSResponder 6 MB / 509 KB (Apple) com.apple.WebKit.Networking 4 MB / 264 KB (Apple) rapportd 246 KB / 1 MB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 11 (Apple) com.apple.WebKit.WebContent (5) 6 (Apple) Sync 4 (Sync.com Inc.) Safari 3 (Apple) helpd 2 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 16 MB Used RAM: 6.07 GB Cached files: 1.92 GB Available RAM: 1.93 GB Swap Used: 51 MB Software Installs (past 60 days): Install Date Name (Version) 2025-10-20 Microsoft Excel (16.104.25121423) - Installer 2025-10-20 Microsoft PowerPoint (16.104.25121423) - Installer 2025-10-20 Microsoft Word (16.104.25121423) - Installer 2025-10-21 XProtectCloudKitUpdate (5320) - XProtectUpdateService 2025-10-22 XProtectPlistConfigData (5320) - Software update 2025-10-22 XProtectCloudKitUpdate (5321) - XProtectUpdateService 2025-10-24 XProtectPlistConfigData (5321) - Software update 2025-10-28 Microsoft Excel (16.104.25121423) - Installer 2025-10-28 Microsoft PowerPoint (16.104.25121423) - Installer 2025-10-28 Microsoft Word (16.104.25121423) - Installer 2025-10-29 Google Drive (0) - Installer 2025-11-04 Microsoft Excel (16.104.25121423) - Installer 2025-11-05 Microsoft Word (16.104.25121423) - Installer 2025-11-06 XProtectPlistConfigData (5322) - Software update 2025-11-06 XProtectPayloads (156) - Software update 2025-11-09 Adobe Acrobat (25.001.20841) (25.001.20841) - Installer 2025-11-09 Safari (26.1) - Software update 2025-11-09 macOS 15.7.2 (15.7.2) - Software update 2025-11-11 XProtectCloudKitUpdate (5323) - XProtectUpdateService 2025-11-12 Microsoft AutoUpdate (4.81.25121042) - Installer 2025-11-12 Microsoft Excel (16.104.25121423) - Installer 2025-11-12 Microsoft Word (16.104.25121423) - Installer 2025-11-12 XProtectPlistConfigData (5323) - Software update 2025-11-12 Diktere (5.74) - App Store 2025-11-12 Microsoft PowerPoint (16.104.25121423) - Installer 2025-11-14 Microsoft Teams (25290.302.4044.3989) - Installer 2025-11-14 Microsoft Word (16.104.25121423) - Installer 2025-11-18 OneDrive (25.206.1021) - App Store 2025-11-19 Microsoft PowerPoint (16.104.25121423) - Installer 2025-11-19 Microsoft Excel (16.104.25121423) - Installer 2025-11-19 Malwarebytes for Mac (1.0) - Installer 2025-11-19 Google Drive (0) - Installer 2025-11-24 Adobe Acrobat (25.001.20937) (25.001.20937) - Installer 2025-11-26 Microsoft PowerPoint (16.104.25121423) - Installer 2025-11-26 Zoom Workplace (6.6.10.69071) - Installer 2025-11-26 Microsoft Excel (16.104.25121423) - Installer 2025-11-26 Microsoft Word (16.104.25121423) - Installer 2025-12-02 Microsoft Excel (16.104.25121423) - Installer 2025-12-02 Microsoft PowerPoint (16.104.25121423) - Installer 2025-12-02 Microsoft Word (16.104.25121423) - Installer 2025-12-04 OneDrive (25.216.1104) - App Store 2025-12-09 Microsoft PowerPoint (16.104.25121423) - Installer 2025-12-09 Microsoft Excel (16.104.25121423) - Installer 2025-12-09 Microsoft Word (16.104.25121423) - Installer 2025-12-10 XProtectCloudKitUpdate (5324) - XProtectUpdateService 2025-12-11 Adobe Acrobat (25.001.20997) (25.001.20997) - Installer 2025-12-11 OneDrive (25.222.1112) - App Store 2025-12-12 XProtectPlistConfigData (5324) - Software update 2025-12-13 Microsoft AutoUpdate (4.81.25121042) - Installer 2025-12-15 Google Drive (0) - Installer 2025-12-16 Privacy Guardian VPN M (1.0) - App Store 2025-12-16 XProtectPlistConfigData (5325) - Software update 2025-12-17 Microsoft PowerPoint (16.104.25121423) - Installer 2025-12-17 Microsoft Excel (16.104.25121423) - Installer 2025-12-17 Microsoft Word (16.104.25121423) - Installer 2025-12-18 Microsoft Teams (25306.805.4102.7211) - Installer Diagnostics Information (past 60 days): 2025-12-18 19:01:54 WindowServer - High CPU Use Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2025-12-18 16:24:59 Sync.app - High CPU Use (3 times) First occurrence: 2025-12-12 04:47:55 Executable: /Applications/Sync.app 2025-12-18 15:22:22 com.apple.WebKit.WebContent - High CPU Use (2 times) First occurrence: 2025-12-14 12:23:37 Details: "com.apple.Safari"(2119) 2025-12-18 14:16:01 spotlightknowledged - High CPU Use (6 times) First occurrence: 2025-12-15 17:27:34 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-12-17 22:46:42 suggestd - High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2025-12-17 22:46:38 apfsd - High CPU Use (4 times) First occurrence: 2025-12-15 17:27:32 Executable: /usr/libexec/apfsd 2025-12-17 19:52:19 duetexpertd - High CPU Use (2 times) First occurrence: 2025-12-16 13:13:52 Executable: /usr/libexec/duetexpertd 2025-12-17 19:44:41 knowledgeconstructiond - High CPU Use (4 times) First occurrence: 2025-12-12 12:41:58 Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2025-12-17 17:51:47 BiomeAgent - Crash Executable: /System/Library/PrivateFrameworks/BiomeStreams.framework/Support/BiomeAgent 2025-12-17 17:14:42 Finder.app - High CPU Use Executable: /System/Library/CoreServices/Finder.app 2025-12-12 15:21:05 lsd - Crash (2 times) Executable: /usr/libexec/lsd 2025-12-11 22:11:19 XprotectService - High CPU Use Executable: /System/Library/PrivateFrameworks/XprotectFramework.framework/Versions/A/XPCServices/XprotectService.xpc/Contents/MacOS/XprotectService End of report