Daniel Swaneyâ s iMac 2020-11-10 (Solution).etrecheck EtreCheck version: 5.6.3 (5221) Report generated: 2020-11-10 15:07:39 Download EtreCheck from https://etrecheck.com Runtime: 13:32 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Seagate stand alone drive opens then freezes everything on my desktop. The drive then â grays outâ . I canâ t eject. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3.6 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 11.27 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s7 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 475.37 GB used) disk2 - WD Passport III 250.06 GB External USB 480 Mbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - P******T (Mac OS Extended (Case-sensitive, Journaled)) 249.72 GB (138.86 GB used) disk3 - Seagate Backup+ Desk 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - S*****E (Journaled HFS+) 4.00 TB (1.90 TB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (Shared - 11.27 GB used, 513.03 GB available, 508.25 GB free) APFS Mount point: / Read-only: Yes disk1s3 - Recovery [Recovery] 1000.00 GB (Shared - 529 MB used, 508.25 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 508.25 GB free) APFS Mount point: /private/var/vm disk1s7 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 475.37 GB used, 513.03 GB available, 508.25 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - P******T 249.72 GB (138.86 GB used, 110.97 GB available, 110.86 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/P******T Owners enabled: No disk3s2 - S*****E 4.00 TB (1.90 TB used, 2.10 TB free) Journaled HFS+ Mount point: /Volumes/S*****E Network: Interface en0: Ethernet 2 Proxy Auto Discovery Interface en1: AirPort 802.11 a/b/g/n/ac Proxy Auto Discovery Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.7 (19H2) Time since boot: About an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple, Avast, and Malwarebytes Unsigned Files: Launchd: /Library/LaunchAgents/net.culater.SIMBL.Agent.plist Executable: /Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL Agent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.avast.userinit.plist Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOCGenerator Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.update.plist Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist Executable: /Library/Application Support/Avast/autouninstall/autouninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.aelwriter.plist Executable: /usr/sbin/AELWriter Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.init.plist Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/LogMeInSafari64.plugin Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin Plugin: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/LogMeIn.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/LogMeInSafari32.plugin Apps: 10 32-bit Applications: 102 32-bit apps Kernel Extensions: /Applications/Avast.app AvastFileShield.kext (4.0.0 - SDK 10.12) AvastPacketForwarder.kext (2.1 - SDK 10.12) /Library/Application Support/Roxio TDIXController.kext (2.0) /Library/Extensions ssuddrv.kext (1.4.37 - SDK 10.6) EyeTVCinergyXSAudioBlock.kext (1.1) P2DriveFamilyDriver.kext (2.2.1) VBoxDrv.kext (4.0.8) VBoxNetAdp.kext (4.0.8) VBoxNetFlt.kext (4.0.8) VBoxUSB.kext (4.0.8) Startup Items: VirtualBox Path: /Library/StartupItems/VirtualBox System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 164 Apple tasks [Running] 133 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 171 Apple tasks [Running] 132 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-03) [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2020-09-22) [Loaded] com.avast.userinit.plist (? 4b9d47d7 - installed 2020-11-10) [Other] com.hp.help.tocgenerator.plist (? 11d191c4 - installed 2009-11-17) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-10-15) [Loaded] net.culater.SIMBL.Agent.plist (? 850e6250 - installed 2011-02-28) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-10-29) [Loaded] com.apple.aelwriter.plist (? 761c7cf9 - installed 2010-11-03) [Not Loaded] com.avast.hub.schedule.plist (? a59f71fd - installed 2020-09-22) [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2020-09-22) [Loaded] com.avast.init.plist (? fe750b9b - installed 2020-11-10) [Loaded] com.avast.uninstall.plist (? 1d68eef4 - installed 2020-11-10) [Loaded] com.avast.update.plist (? f4a2548f - installed 2020-11-10) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-11-05) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-10-15) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-03-26) User Launch Agents: [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-11) [Other] com.qmb.la.plist (? 0 - installed 2020-07-06) [Other] com.qmbstrhlpr.qmbstrhlpr.plist (? 0 - installed 2020-07-06) User Login Items: [Not Loaded] AirDroidHelper (Jun Xiong - installed 2018-01-18) Modern Login Item /Applications/AirDroid.app/Contents/Library/LoginItems/AirDroidHelper.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2020-07-23) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Not Loaded] LaunchHelper (App Store - installed 2019-10-06) Modern Login Item /Applications/Mail for Gmail.app/Contents/Library/LoginItems/LaunchHelper.app [Not Loaded] Launcher Disabler (App Store - installed 2020-10-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2020-10-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2018-07-24) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2016-01-03) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-27) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-27) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: LogMeInSafari64: 1.0.530 (? - installed 2011-02-18) Unity Web Player: UnityPlayer version 5.3.1f1 (? - installed 2015-12-29) Google Earth Web Plug-in: 7.1 (? - installed 2013-10-07) AdobeAAMDetect: AdobeAAMDetect 2.0.0.0 (? - installed 2014-08-13) FlashPlayer-10.6: 32.0.0.453 (? - installed 2020-11-10) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-11-04) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-16) Flash Player: 32.0.0.453 (? - installed 2020-11-10) LogMeIn: 1.0.530 (? - installed 2011-02-18) iPhotoPhotocast: 7.0 (Apple - installed 2010-05-06) SharePointBrowserPlugin: 14.4.1 (? - installed 2014-09-05) AdobePDFViewer: 20.013.20064 (Adobe Systems, Inc. - installed 2020-11-04) LogMeInSafari32: 1.0.530 (? - installed 2011-02-18) JavaAppletPlugin: 15.0.1 (Apple - installed 2014-08-01) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: DVCPROHDAudio: 1.3.2 (Apple - installed 2010-11-12) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-10-29) Backup: Time Machine information not available without Full Drive Access. 3 local snapshots Oldest local snapshot: 2020-11-04 14:00:45 Last local snapshot: 2020-11-10 14:44:37 Performance: System Load: 1.22 (1 min ago) 1.53 (5 min ago) 1.60 (15 min ago) Nominal I/O speed: 2.91 MB/s File system: 46.12 seconds Write speed: 49 MB/s Read speed: 51 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 5 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 25.25 % (?) EtreCheck 8.60 % (App Store) Music 1.43 % (Apple) Safari 0.13 % (Apple) SystemUIServer 0.12 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 441 MB (App Store) Music 177 MB (Apple) Finder 134 MB (Apple) Safari 116 MB (Apple) accountsd 74 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 517 KB / 292 KB (?) rapportd 1 KB / 375 B (Apple) SystemUIServer 0 B / 64 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) UsageTrackingAgent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 42 MB Used RAM: 5.37 GB Cached files: 2.59 GB Available RAM: 2.63 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-10-16 All To MP3 Converter (4.1.1) 2020-10-22 Fotor Photo Editor (3.6.1) 2020-10-29 XProtectPlistConfigData (2134) 2020-10-31 MRTConfigData (1.69.3) 2020-11-01 Vectornator Pro (3.5.2) 2020-11-03 ARMDC Agent Installer 2020-11-04 Adobe Acrobat Reader DC (20.013.20064) 2020-11-05 Malwarebytes for Mac 2020-11-10 Adobe Flash Player 2020-11-10 EtreCheck (5.6.3) Clean up: ~/Library/LaunchAgents/com.qmbstrhlpr.qmbstrhlpr.plist ~/Library/Application Support/qmbstr/qmbstrhlpr.app/Contents/MacOS/qmbstrhlpr Executable not found ~/Library/LaunchAgents/com.qmb.la.plist ~/Library/Application Support/.qmbla/QMB_LA.app/Contents/MacOS/QMB_LA Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report