EtreCheckPro version: 6.8.5 (68049) Report generated: 2024-05-10 14:06:29 Download EtreCheckPro from https://etrecheck.com Runtime: 4:47 Performance: Below Average Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro16,2 2.3 GHz Quad-Core Intel Core i7 (i7-1068NG7) CPU: 4-core 32 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 16 GB LPDDR4X 3733 BANK 2/ChannelB-DIMM0 - 16 GB LPDDR4X 3733 Battery: Health = Normal - Cycle count = 144 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP2048N 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.50 TB disk1 [APFS Virtual drive] 1.50 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (10.24 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (10.24 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (547.32 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.31 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.24 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (25 MB used) disk0s3 - B******P 502.80 GB (160.30 GB used) Mounted Volumes: disk0s3 - B******P Mount point: /Volumes/B******P Used: 160.30 GB Size: 502.80 GB Free: 342.49 GB disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.24 GB Shared values Size: 1.50 TB Free: 936.60 GB Available: 945.47 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 547.32 GB Shared values Size: 1.50 TB Free: 936.60 GB Available: 945.47 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.31 GB Shared values Size: 1.50 TB Free: 936.60 GB Available: 945.47 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 1.50 TB Free: 936.60 GB Available: 945.47 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 25 MB Shared values Size: 1.50 TB Free: 936.60 GB Available: 945.47 GB USB: USB 3.1 bus Belkin - Belkin USB-C LAN USB 3.1 bus T2Bus Apple Inc. - Touch Bar Backlight Apple Inc. - Touch Bar Display Apple Inc. - Apple Internal Keyboard / Trackpad Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en10: Belkin USB-C LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en12: iPhone Interface en11: iPhone 2 Interface bridge0: Thunderbolt Bridge System Software: macOS Sonoma 14.4.1 (23E224) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 1 Notifications: EtreCheckPro.app one notification *** one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Command: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the legitimate list - probably OK Apps: 7 Kernel Extensions: /Applications/ExpressVPN.app [Not Loaded] ExpressVPNSplitTunnel.kext - com.expressvpn.splittunnel (1.0.2 - SDK 13) /Library/Application Support/VirtualBox [Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (5.1.38) [Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (5.1.38) [Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (5.1.38) [Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (5.1.38) /Library/Extensions [Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10) [Loaded] BitLockerIOMedia.kext - com.iboysoft.BitLockerVolume (1.0 - SDK 11) [Loaded] ms_ntfs.kext - com.iboysoft.filesystems.ms_ntfs (3.0 - SDK 11) [Not Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.5.106 - SDK 10.10) [Not Loaded] SONYDeviceType04.kext - com.sony.driver.dsccamDeviceInfo00 (1.4.0.11070 - SDK 10.9) System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 191 Apple tasks [Running] 167 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 214 Apple tasks [Running] 187 Apple tasks Launch Daemons: [Loaded] StrongHelper.plist (Strong Technology, LLC - installed 2020-09-18) Executable: /Library/PrivilegedHelperTools/StrongHelper [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-03-18) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-03-18) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.expressvpn.expressvpnd.plist (ExprsVPN LLC - installed 2023-09-13) Executable: /Applications/ExpressVPN.app/Contents/MacOS/expressvpnd [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2024-05-09) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Running] com.macpaw.CleanMyMac-setapp.Agent.plist (MacPaw Inc. - installed 2024-05-09) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac-setapp.Agent [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-04-17) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-04-17) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-24) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2022-04-26) Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool [Not Loaded] org.virtualbox.startup.plist (Not signed - installed 2022-12-09) Command: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-03-18) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-04-15) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-04-17) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2022-04-26) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck [Other] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation - installed 2017-12-06) Executable: /Library/Application Support/Sony Application Launcher/SonyAutoLauncher.app/Contents/MacOS/SonyAutoLauncher [Other] com.sony.WirelessAutoImportLauncher.agent.plist (Not signed - installed 2020-09-18) Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon [Loaded] org.chromium.chromoting.plist (Google LLC - installed 2024-04-30) Command: /Library/PrivilegedHelperTools/ChromeRemoteDesktopHost.app/Contents/MacOS/remoting_me2me_host_service --run-from-launchd User Launch Agents: [Running] com.jetbrains.toolbox.plist (JetBrains s.r.o. - installed 2024-05-10) Command: /Applications/JetBrains Toolbox.app/Contents/MacOS/jetbrains-toolbox --minimize [Loaded] com.macpaw.CleanMyMac-setapp.Updater.plist (MacPaw Inc. - installed 2024-05-09) Executable: ~/Library/Application Support/CleanMyMac Setapp/CleanMyMac X Updater.app/Contents/MacOS/CleanMyMac X Updater [Running] com.setapp.DesktopClient.SetappAgent.plist (Setapp Limited - installed 2024-03-11) Command: ~/Library/Application Support/Setapp/LaunchAgents/Setapp.app/Contents/MacOS/SetappAgent -xpcServer [Loaded] com.setapp.DesktopClient.SetappAssistant.plist (Setapp Limited - installed 2024-03-11) Command: ~/Library/Application Support/Setapp/LaunchAgents/SetappAssistant.app/Contents/MacOS/SetappAssistant -xpcServer [Running] com.setapp.DesktopClient.SetappLauncher.plist (Setapp Limited - installed 2024-03-11) Command: ~/Library/Application Support/Setapp/LaunchAgents/SetappLauncher.app/Contents/MacOS/SetappLauncher -xpcServer [Loaded] com.setapp.DesktopClient.SetappUpdater.plist (Setapp Limited - installed 2024-03-11) Command: ~/Library/Application Support/Setapp/LaunchAgents/SetappUpdater.app/Contents/MacOS/SetappUpdater -xpcServer [Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2023-11-02) Executable: /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv User Login Items: [Loaded] AdobeResourceSynchronizer (Adobe Inc. - installed 2024-05-07) Application /Applications/Adobe Acrobat Reader.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] AmphetamineLoginHelper (William Gustafson - installed 2024-05-09) Modern Login Item /Applications/Amphetamine.app [Loaded] LoginHelper (App Store - installed 2022-01-26) Modern Login Item /Applications/Battery Health 2.app/Contents/Library/LoginItems/LoginHelper.app [Running] Caffeine (App Store - installed 2014-07-22) Application /Applications/Caffeine.app [Loaded] Dual Controller (LG Electronics - installed 2023-11-09) Application /Applications/Dual Controller.app [Not Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2023-11-09) Modern Login Item /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2024-04-29) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] KakaoTalkHelper (App Store - installed 2024-04-18) Modern Login Item /Applications/KakaoTalk.app/Contents/Library/LoginItems/KakaoTalkHelper.app [Not Loaded] magnetLauncher (App Store - installed 2024-05-09) Modern Login Item /Applications/Magnet.app/Contents/Library/LoginItems/magnetLauncher.app [Running] MessengerHelper (Facebook, Inc. - installed 2024-05-09) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerHelper.app [Not Loaded] MessengerLoginHelper (Facebook, Inc. - installed 2024-05-09) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerLoginHelper.app [Running] CleanMyMac Menu (MacPaw Inc. - installed 2024-04-16) Modern Login Item /Applications/Setapp/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac Menu.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2024-04-16) Modern Login Item /Applications/Setapp/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] SpeedTestHelper (App Store - installed 2023-11-09) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app Applications: 607 apps 33 x86-only apps One unsigned app App Extensions: Finder sync extensions: Setapp Finder Integration - ~/Library/Application Support/Setapp/LaunchAgents/Setapp.app Share services: KakaoTalk - /Applications/KakaoTalk.app OneNote - /Applications/Microsoft OneNote.app Widgets: Battery Health 2 - /Applications/Battery Health 2.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobePDFViewerNPAPI: 11.0.23 (Adobe Systems, Inc. - installed 2017-12-19) AdobePDFViewer: 11.0.23 (Adobe Systems, Inc. - installed 2017-12-19) Delfino: 1.2.3.2 (? - installed 2014-10-29) PMCADownloader: 1.2.1998.896 (? - installed 2013-12-02) npefdsplugin: (? - installed 2015-04-22) Veraport: 1.1.0.2 (? - installed 2015-07-16) Silverlight: 5.1.20913.0 (? - installed 2014-03-01) JavaAppletPlugin: Java 8 Update 333 build 02 (? - installed 2022-06-05) 3rd Party Preference panels: Java (? - installed 2022-04-26) ParagonNTFS (Paragon Software GmbH - installed 2020-03-17) Backup: Skip System Files: No Auto backup: Yes Destinations: S********3 [Local] (Last used) Total size: 999.49 GB Total number of backups: 24 Oldest backup: 2023-10-04 10:32:52 Last backup: 2023-11-30 09:20:54 7 local snapshots Oldest local snapshot: 2024-05-09 15:05:13 Last local snapshot: 2024-05-10 13:02:44 Performance: System Load: 20.43 (1 min ago) 39.98 (5 min ago) 20.66 (15 min ago) Nominal I/O usage: 0.16 MB/s File system: 18.74 seconds Write speed: 2388 MB/s Read speed: 2606 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 25.48 % (Etresoft, Inc.) WindowServer 17.80 % (Apple) kernel_task 4.00 % (Apple) assistantd 2.46 % (Apple) CleanMyMac X HealthMonitor.app 1.22 % (MacPaw Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (5) 1.23 GB (Apple) EtreCheckPro 1.19 GB (Etresoft, Inc.) CleanMyMac X HealthMonitor.app 259 MB (MacPaw Inc.) jetbrains-toolbox 198 MB (JetBrains s.r.o.) mediaanalysisd 197 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) SubmitDiagInfo 1 MB / 2 KB (Apple) com.apple.WebKit.Networking 893 KB / 196 KB (Apple) biometrickitd 77 KB / 109 KB (Apple) mDNSResponder 84 KB / 80 KB (Apple) trustd 27 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) ControlCenter 1 (Apple) com.apple.DriverKit.AppleUserECM (2) 0 (Apple) jetbrains-toolbox 0 (JetBrains s.r.o.) CleanMyMac X HealthMonitor.app 0 (MacPaw Inc.) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 17.23 GB Used RAM: 8.39 GB Cached files: 6.37 GB Available RAM: 23.61 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-03-13 GarageBand (10.4.11) 2024-03-18 ARMDC Agent Installer (1.0.0) 2024-03-18 Adobe Acrobat Reader (24.001.20604) (24.001.20604) 2024-03-27 Adobe Acrobat Reader (24.001.20615) (24.001.20615) 2024-04-04 Adobe Acrobat Reader (24.001.20643) (24.001.20643) 2024-04-04 Pages (14.0) 2024-04-04 Numbers (14.0) 2024-04-04 Keynote (14.0) 2024-04-04 Hancom Office HWP Viewer (12.31.2) 2024-04-04 macOS 14.4.1 (14.4.1) 2024-04-11 SQLPro for MSSQL (2024.21) 2024-04-15 Adobe Acrobat Reader (24.002.20687) (24.002.20687) 2024-04-17 Microsoft AutoUpdate (4.70.24041420) 2024-04-17 Microsoft Excel (16.84.24041420) 2024-04-17 Microsoft OneNote (16.84.24041420) 2024-04-17 Microsoft Word (16.84.24041420) 2024-04-18 KakaoTalk (3.5.5) 2024-04-25 Microsoft PowerPoint (16.84.24042223) 2024-04-29 HP Smart (17.11.1) 2024-04-30 Chrome Remote Desktop Host (125.0.6422) 2024-05-01 Microsoft Outlook (16.84.24042814) 2024-05-03 XProtectPayloads (133) 2024-05-07 Adobe Acrobat Reader (24.002.20736) (24.002.20736) 2024-05-07 Mactracker (7.12.15) 2024-05-08 XProtectPlistConfigData (2194) Diagnostics Information (past 60 days): 2024-05-10 12:58:07 spotlightknowledged High CPU Use First occurrence: 2024-05-10 13:01:04 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2024-05-10 11:10:21 mds High CPU Use (2 times) First occurrence: 2024-05-10 11:13:21 Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds 2024-05-10 08:24:43 photoanalysisd High CPU Use First occurrence: 2024-05-10 08:27:13 Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2024-05-10 08:24:33 media-indexer High CPU Use First occurrence: 2024-05-10 08:26:42 Executable: /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/XPCServices/media-indexer.xpc/Contents/MacOS/media-indexer 2024-05-10 05:02:19 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/eligibilityd-2024-05-10-015144.ips Crash (60 times) First occurrence: 2024-05-10 01:51:44 2024-05-10 04:59:02 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/corespeechd-2024-05-09-231720.ips Crash (4 times) First occurrence: 2024-05-09 23:17:20 2024-05-10 04:58:10 Kernel Panic (2 times) Details: panic(cpu 1 caller 0xfffffff00cfa41b4): macOS panic detected Panicked task 0xffffffe299745e30: 0 pages, 233 threads: pid 0: kernel_ task End of report