EtreCheck version: 5.4.4 (5063)
Report generated: 2019-11-11 17:35:30
Download EtreCheck from https://etrecheck.com
Runtime: 6:14
Performance: Below Average
Sandbox: Enabled
Full drive access: Disabled

Problem: Computer is too slow

Major Issues:
  Anything that appears on this list needs immediate attention. 
  No Time Machine backup - Time Machine backup not found.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
  Low performance - EtreCheck report took an unusually long time to run.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  MacBook Air (Retina, 13-inch, 2018)
  MacBook Air Model: MacBookAir8,1
  1 1.6 GHz Dual-Core Intel Core i5 (i5-8210Y) CPU: 2-core
  8 RAM - Not upgradeable
    BANK 0/DIMM0 - 4 GB LPDDR3 2133  
    BANK 1/DIMM0 - 4 GB LPDDR3 2133  
  Battery: Health = Normal - Cycle count = 175

Video Information:
  Intel UHD Graphics 617 - VRAM: 1536 MB
    Color LCD 2880 x 1800

Drives:
  disk0 - APPLE SSD AP0256M 251.00 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 250.69 GB
      disk1 [APFS Virtual drive] 250.69 GB (Shared by 5 volumes)
        disk1s1 - M************  Data (APFS) [APFS Virtual drive] (Shared - 55.03 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
        disk1s5 - Macintosh HD (APFS) (Shared - 10.60 GB used)

Mounted Volumes:
  disk1s1 - M************  Data [APFS Virtual drive]
    250.69 GB (Shared - 55.03 GB used - 183.23 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s4 - VM [APFS VM]
    250.69 GB (Shared - 1.07 GB used - 183.23 GB free)
    APFS
    Mount point: /private/var/vm
    Encrypted

  disk1s5 - Macintosh HD
    250.69 GB (Shared - 10.60 GB used - 183.23 GB free)
    APFS
    Mount point: /
    Encrypted
    Read-only: Yes

Network:
  Interface en6: USB 10/100/1000 LAN
  Interface en5: iPhone
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Catalina 10.15 (19A583) 
  Time since boot: About an hour

Configuration Files:
  /etc/hosts - Count: 1

Notifications:
  Notifications not available without Full Drive Access.

Security:
  System Status
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist
    Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
    Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist
    Executable: '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app'
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.philandro.anydesk.Frontend.plist
    Executable: /usr/local/bin/adwrap_anydesk --agent-frontend
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.philandro.anydesk.service.plist
    Executable: /usr/local/bin/adwrap_anydesk --service
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
    Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.cisco.anyconnect.notification.plist
    Executable: '/opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification.app'
    Details: Exact match found in the whitelist - probably OK

32-bit Applications:
  None

Kernel Extensions:
  /Library/Extensions
    acsock.kext (4.7.1 - SDK 10.13)

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  166 Apple tasks
  [Running]  127 Apple tasks

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  177 Apple tasks
  [Running]  123 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Loaded] com.cisco.anyconnect.gui.plist (? e1a9d14d  - installed 2019-02-26)
  [Loaded] com.cisco.anyconnect.notification.plist (? 8b01cb06  - installed 2019-02-26)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-09-11)
  [Running] com.philandro.anydesk.Frontend.plist (? 539e60eb  - installed 2018-12-08)

Launch Daemons:
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-20)
  [Running] com.cisco.anyconnect.vpnagentd.plist (? f363637f  - installed 2019-02-26)
  [Running] com.docker.vmnetd.plist (Docker Inc - installed 2019-08-03)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-09-11)
  [Running] com.philandro.anydesk.Helper.plist (philandro Software GmbH - installed 2018-12-08)
  [Running] com.philandro.anydesk.service.plist (? d24e0940  - installed 2018-12-08)

User Launch Agents:
  [Loaded] com.google.keystone.agent.plist (? 0  - installed 2019-11-08)
  [Loaded] com.google.keystone.xpcservice.plist (? 0  - installed 2019-11-08)

User Login Items:
  Backup and Sync.app (Google, Inc. - installed 2019-10-23)
    (Application - /Applications/Backup and Sync.app)

  DockerHelper (Docker Inc - installed 2019-11-10)
    (Modern Login Item - /Applications/Docker.app/Contents/Library/LoginItems/DockerHelper.app)

  StartUpHelper (Spotify - installed 2019-10-29)
    (Modern Login Item - /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)

Time Machine:
  Time Machine Not Configured!

Performance:
  System Load: 25.49 (1 min ago) 23.44 (5 min ago) 11.98 (15 min ago)
  Nominal I/O speed: 1.27 MB/s
  File system: 108.24 seconds
  Write speed: 922 MB/s
  Read speed: 1778 MB/s

CPU Usage Snapshot:
  Type Overall
  System 29 %
  User 66 %
  Idle 5 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  TextInputMenuAgent 71.94 % (Apple)
  distnoted 49.28 % (Apple)
  Other processes 45.66 % (?)
  loginwindow 30.34 % (Apple)
  coreautha 19.68 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 530 MB (App Store)
  Google Chrome 214 MB (Google, Inc.)
  TextInputMenuAgent 193 MB (Apple)
  Activity Monitor 104 MB (Apple)
  Google Chrome Helper (GPU).app 97 MB (Google, Inc.)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 40 MB / 274 KB (?)
  Spotify 3 MB / 15 KB (Spotify)
  Telegram 178 B / 868 B (App Store)
  SystemUIServer 0 B / 192 B (Apple)
  routined 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 17 MB
  Used RAM: 5.77 GB
  Cached files: 2.22 GB

  Available RAM: 2.23 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-10-24 Telegram (5.8)
  2019-10-26 AnyConnect Secure Mobility Client
  2019-10-30 Safari (13.0.3)
  2019-11-03 MRTConfigData (1.50)
  2019-11-03 XProtectPlistConfigData (2107)
  2019-11-09 Skype for Business
  2019-11-11 LINE (5.20.1)
  2019-11-11 EtreCheck (5.4.4)

Diagnostics Information (past 7 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report