EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-05-20 22:59:41 Download EtreCheckPro from https://etrecheck.com Runtime: 6:01 Performance: Good Problem: Computer is restarting Description: I recently updated my MacBook Pro (mid 2010) to High Sierra 10.13.6 ** t it canâ t go more than ten minutes without crashing. I only used abou t 80 gigabytes of itâ s 499 gigabytes. I have no clue what to do. Major Issues:   Anything that appears on this list needs immediate attention.   No Time Machine backup - Time Machine backup not found.   Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.   Obsolete hardware - This computer may be considered obsolete. Minor Issues:   These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.   Upgradeable hard drive - This computerâ s hard drive could be replaced with an SSD. This would dramatically improve your computerâ s performance.   Apps crashing - There have been numerous app crashes.   Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Hardware Information:   MacBook Pro (15-inch, Mid 2010)     Status: Obsolete   MacBook Pro Model: MacBookPro6,2   2.66 GHz Intel Core i7 (i7) CPU: 2-core   8 GB RAM - At maximum     BANK 0/DIMM0 - 4 GB DDR3 1067       BANK 1/DIMM0 - 4 GB DDR3 1067     Battery: Health = Normal - Cycle count = 477 Video Information:   Intel HD Graphics - VRAM: 288 MB     Color LCD 1440 x 900   NVIDIA GeForce GT 330M - VRAM: 512 MB Drives:   disk0 - TOSHIBA MK5065GSXF 500.11 GB (Mechanical - 5400 RPM)   Internal SATA 3 Gigabit Serial ATA     disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB     disk0s2 [Core Storage Container] 499.25 GB       disk1 - S********M (Journaled HFS+) 498.90 GB (79.29 GB used)     disk0s3 - Recovery HD [Recovery] 650 MB Mounted Volumes:   disk1 - S********M     Filesystem: Journaled HFS+     Mount point: /     Used: 79.29 GB     Size: 498.90 GB     Free: 419.34 GB     Available: 419.47 GB Network:   Interface en0: Ethernet   Interface en7: iPhone 5   Interface en8: iPhone 6   Interface en5: iPhone 3   Interface en6: iPhone 4   Interface en3: iPhone   Interface en4: iPhone 2   Interface fw0: FireWire   Interface en1: Wi-Fi     802.11 a/b/g/n   Interface en2: Bluetooth PAN   iCloud Quota: 2.95 GB available System Software:   macOS High Sierra 10.13.6 (17G14042)   Time since boot: Less than an hour Notifications:   ***     one notification (one scheduled) Security:   Gatekeeper: App Store and identified developers   System Integrity Protection: Enabled   Antivirus software: Apple Unsigned Files:   Apps: 7 Applications:   316 apps   2 32-bit apps   17 unsigned apps System Launch Daemons:   [Not Loaded]  38 Apple tasks   [Loaded]  186 Apple tasks   [Running]  111 Apple tasks System Launch Agents:   [Not Loaded]  16 Apple tasks   [Loaded]  174 Apple tasks   [Running]  104 Apple tasks Launch Daemons:   [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-10-30)     Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer   [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2021-03-24)     Executable: /Library/PrivilegedHelperTools/com.ea.origin.ESHelper   [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-02-22)     Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper   [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-02-22)     Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper User Launch Agents:   [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27)     Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded   [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27)     Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost   [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2023-05-20)     Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public User Login Items:   [Not Loaded] Mini Diary Login Helper (App Store - installed 2021-11-02)     Modern Login Item     /Applications/Mini Diary.app/Contents/Library/LoginItems/Mini Diary Login Helper.app   [Running] iTunesHelper (Apple - installed 2023-05-17)     Application     /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app   [Not Loaded] StartUpHelper (Spotify - installed 2022-07-11)     Modern Login Item     ~/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app App Extensions:   Share services:     OneNote - /Applications/Microsoft OneNote.app Audio Plug-ins:   AppleTimeSyncAudioClock: 1.0 (Apple - installed 2023-05-17)   iSightAudio: 7.7.3 (Apple - installed 2023-05-17)   BridgeAudioSP: 4.69.2 (Apple - installed 2023-05-18)   AppleAVBAudio: 683.1 (Apple - installed 2023-05-17)   ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2022-12-20)   BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2023-05-17)   AirPlay: 2.0 (Apple - installed 2023-05-17) CoreMediaIO Plug-ins:   AppleCamera: 400.6.01 (Apple - installed 2023-05-17)   iOSScreenCapture: 814.0 (Apple - installed 2023-05-17) Backup:   Time Machine Not Configured! Performance:   System Load: 2.78 (1 min ago) 5.74 (5 min ago) 3.18 (15 min ago)   Nominal I/O usage: 0.64 MB/s   File system: 50.33 seconds   Write speed: 61 MB/s   Read speed: 59 MB/s CPU Usage Snapshot:   Type Overall   System: 5 %   User: 22 %   Idle: 72 % Top Processes Snapshot by CPU:   Process (count) CPU (Source - Location)   ocspd 65.90 % (Apple)   EtreCheckPro 11.24 % (Etresoft, Inc.)   system_profiler (2) 8.68 % (Apple)   trustd (3) 8.50 % (Apple)   kernel_task 6.84 % (Apple) Top Processes Snapshot by Memory:   Process (count) RAM usage (Source - Location)   Google Chrome Helper (Renderer) (9) 820 MB (Google LLC)   kernel_task 720 MB (Apple)   EtreCheckPro 517 MB (Etresoft, Inc.)   system_profiler (2) 335 MB (Apple)   Google Chrome 243 MB (Google LLC) Top Processes Snapshot by Network Use:   Process (count) Input / Output (Source - Location)   ocspd 375 KB / 63 KB (Apple)   mDNSResponder 51 KB / 18 KB (Apple)   apsd 4 KB / 4 KB (Apple)   netbiosd 1 KB / 1 KB (Apple)   SystemUIServer 0 B / 64 B (Apple) Top Processes Snapshot by Energy Use:   Process (count) Energy (0-100) (Source - Location)   ocspd 37 (Apple)   WindowServer 5 (Apple)   trustd (3) 3 (Apple)   system_profiler (2) 2 (Apple)   mdworker (5) 1 (Apple) Virtual Memory Information:   Physical RAM: 8 GB   Free RAM: 1.57 GB   Used RAM: 3.73 GB   Cached files: 2.70 GB   Available RAM: 4.27 GB   Swap Used: 0 B Software Installs (past 60 days):   Install Date Name (Version)   2023-03-30 XProtectPlistConfigData (2167)   2023-05-17 macOS High Sierra (10.13.6)   2023-05-17 SU_TITLE (10.13.6.1.1.1544783150)   2023-05-17 VideoPad Video Editor (12.11)   2023-05-17 Safari (13.1.2)   2023-05-17 iTunes (12.8.3)   2023-05-17 Security Update 2020-005 (10.13.6)   2023-05-17 MRTConfigData (1.93)   2023-05-17 Voice Update - Nicky (1.2.0)   2023-05-17 Voice Update - Samantha (7.0.2)   2023-05-18 Security Update 2020-006 (10.13.6)   2023-05-18 Voice Update - Nora (1.3.2) Diagnostics Information (past 7-30 days):   2023-05-20 22:51:36 siriknowledged Crash (4 times)     Executable: /usr/libexec/siriknowledged     Details:       Could not cast value of type 'Swift.Double' (0x7fff953888e8) to 'Swift       .Int64' (0x7fff9538aae8).   2023-05-20 22:51:08 bluetoothd Crash (20 times)     Executable: /usr/sbin/bluetoothd     Details:       *** Terminating