EtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-08-26 19:21:27 Download EtreCheckPro from https://etrecheck.com Runtime: 9:41 Performance: Below Average Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Battery failure - Your battery is reporting that it needs to be serviced. Hard drive too slow - The hard drive in this computer is too slow. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable hard drive - This computerâ s hard drive could be replaced with an SSD. This would dramatically improve your computerâ s performance. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, Mid 2010) - Obsolete! MacBook Pro Model: MacBookPro7,1 2.4 GHz Intel Core 2 Duo (Duo) CPU: 2-core 4 GB RAM - Upgradeable BANK 0/DIMM0 - 2 GB DDR3 1067 BANK 1/DIMM0 - 2 GB DDR3 1067 Battery: Health = Service Battery - Cycle count = 128 Video Information: NVIDIA GeForce 320M - VRAM: 256 MB Color LCD 1280 x 800 Drives: disk0 - TOSHIBA MK3255GSXF 320.07 GB (Mechanical - 5400 RPM) Internal SATA 1.5 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Core Storage Container] 319.21 GB disk1 - Macintosh HD (Journaled HFS+) 318.88 GB (98.72 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk1 - Macintosh HD 318.88 GB (98.72 GB used, 220.44 GB available, 219.90 GB free) Journaled HFS+ Mount point: / Network: Interface SAMSUNG_MDM: SAMSUNG Modem Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en2: Bluetooth PAN iCloud Quota: 5.00 GB available System Software: macOS High Sierra 10.13.6 (17G14042) Time since boot: About 8 hours Notifications: EtreCheckPro.app 3 notifications Safari.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.disconnect.networklistener.plist Executable: /Library/Application Support/disconnect/changednetwork.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.skype.skypeinstaller.plist Executable: /Library/PrivilegedHelperTools/com.skype.skypeinstaller Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Default Browser.plugin Apps: 15 Old Applications: 42 32-bit apps Kernel Extensions: /Applications/Smart Switch/SmartSwitch.app [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.4.45 - SDK 10.6) /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.28.0 - SDK 10.12) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (4.3.0 - SDK 10.10) [Loaded] MB_MBAM_Protection.kext - com.malwarebytes.mbam.rtprotection (3.3 - SDK 10.13) /System/Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.9) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.1.0) [Not Loaded] hp_psa640_io_enabler.kext - com.hp.hpio.hp_psa640_io_enabler (1.1.0) [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.2) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.1) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.1) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.2.1) [Not Loaded] hp_Inkjet2_io_enabler.kext - com.hp.print.hpio.Inkjet2.kext (3.1) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.3.1) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.2) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.1.0) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0.4) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.1) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.1) [Not Loaded] hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (1.1) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1.2) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Loaded] RIMBBUSB.kext - com.rim.driver.BlackBerryUSBDriverInt (0.0.68) [Not Loaded] RIMBBVSP.kext - com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (2.0.11) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 184 Apple tasks [Running] 115 Apple tasks System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 172 Apple tasks [Running] 105 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-10-30) [Loaded] com.disconnect.networklistener.plist (? 5d49b512 - installed 2015-06-22) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-05-11) [Loaded] com.skype.skypeinstaller.plist (? a81aef1d - installed 2016-01-31) [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2019-12-10) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-09) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-06-24) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2021-08-26) [Running] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2019-12-10) User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2021-08-20) Application /Applications/Dropbox.app [Running] Flux (Michael Herf - installed 2021-07-12) Application /Applications/Flux.app [Not Loaded] TunnelBearHelper (TunnelBear, Inc. - installed 2021-07-12) Modern Login Item /Applications/TunnelBear.app/Contents/Library/LoginItems/TunnelBearHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2018-08-02) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Running] HP Device Monitor (HP Inc. - installed 2018-08-02) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: Default Browser: (? - installed 2019-10-15) JavaAppletPlugin: 15.0.1 (Apple - installed 2014-05-04) Audio Plug-ins: BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-09-25) iSightAudio: 7.7.3 (Apple - installed 2020-09-25) AirPlay: 2.0 (Apple - installed 2020-09-25) AppleAVBAudio: 683.1 (Apple - installed 2020-09-25) BridgeAudioSP: 4.69.2 (Apple - installed 2020-11-14) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-09-25) CoreMediaIO Plug-ins: AppleCamera: 400.6.01 (Apple - installed 2020-09-25) iOSScreenCapture: 814.0 (Apple - installed 2020-09-25) Safari Extensions: Rapport Content Blocker (Trusteer LTD - installed 2021-06-07) Rapport Extension (Trusteer LTD - installed 2021-06-07) Backup: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 318.88 GB - Disk used: 98.98 GB Destinations: b**********e [Local] (Last used) Total size: 2.00 TB Total number of backups: 2 Oldest backup: 2018-07-12 14:15:05 Last backup: 2018-07-12 14:42:33 Performance: System Load: 5.19 (1 min ago) 9.66 (5 min ago) 5.93 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 62.74 seconds Write speed: 34 MB/s Read speed: 37 MB/s CPU Usage Snapshot: Type Overall System: 21 % User: 38 % Idle: 41 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 43.20 % (Apple) trustd (4) 40.48 % (Apple) kernel_task 16.90 % (Apple) EtreCheckPro 12.54 % (Etresoft, Inc.) WindowServer 4.44 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 505 MB (Etresoft, Inc.) kernel_task 499 MB (Apple) system_profiler (2) 338 MB (Apple) Dropbox (3) 294 MB (Dropbox, Inc.) Dropbox Web Helper (3) 182 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 300 KB / 47 KB (Apple) Dropbox 24 KB / 100 KB (Dropbox, Inc.) apsd 4 KB / 4 KB (Apple) netbiosd 2 KB / 1 KB (Apple) SystemUIServer 0 B / 184 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) system_profiler (2) 14 (Apple) trustd (4) 12 (Apple) WindowServer 2 (Apple) HP Device Monitor 1 (HP Inc.) ocspd 1 (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 14 MB Used RAM: 2.88 GB Cached files: 1.11 GB Available RAM: 1.12 GB Swap Used: 13 MB Software Installs (past 60 days): Install Date Name (Version) 2021-06-29 MRTConfigData (1.81) 2021-07-18 Free Templates Bundle for Office (1.0) 2021-08-19 Microsoft AutoUpdate (4.38.21080801) 2021-08-26 XProtectPlistConfigData (2150) Diagnostics Information (past 7-30 days): 2021-08-26 18:52:05 MRT.app Memory (7 times) Executable: /System/Library/CoreServices/MRT.app 2021-08-26 18:44:18 Software Update.app Memory Executable: /System/Library/CoreServices/Software Update.app 2021-08-26 09:45:21 sessionlogoutd Crash Executable: /System/Library/CoreServices/sessionlogoutd 2021-08-25 19:04:45 WindowServer High CPU Use Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2021-08-25 18:44:56 Finder.app Memory Executable: /System/Library/CoreServices/Finder.app 2021-08-25 17:28:38 trustd Memory Executable: /usr/libexec/trustd End of report