EtreCheck version: 5.3.3 (5036) Report generated: 2019-09-27 11:39:16 Download EtreCheck from https://etrecheck.com Runtime: 3:00 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Apps are crashing Description: Safari crashes immediately Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware. High battery cycle count - Your battery may be losing capacity. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Air (13-inch, 2017) MacBook Air Model: MacBookAir7,2 1 1,8 GHz Intel Core i5 (i5-5350U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600  ok BANK 1/DIMM0 - 4 GB DDR3 1600  ok Battery: Health = Normal - Cycle count = 833 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 95.49 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 121.12 GB (Shared - 95.49 GB used - 23.87 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] 121.12 GB (Shared - 1.07 GB used - 23.87 GB free) APFS Mount point: /private/var/vm Network: Interface en4: HUAWEI_MOBILE Interface en3: iPhone Interface en0: Wi-Fi 802.11 a/b/g/n/ac Proxy Auto Discovery Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface en1: Ethernet Adaptor (en1) System Software: macOS Mojave 10.14.6 (18G103) Time since boot: Less than an hour Configuration Profiles: This computer has configuration profiles installed. Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: AdGuard Unsigned Files: Launchd: /Library/LaunchDaemons/com.huawei.mbbservice.plist Executable: /Library/StartupItems/MobileBrServ/mbbservice Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.prey.agent.plist Executable: /usr/local/lib/prey/current/bin/prey Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.spotify.webhelper.plist Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.prey.owl.plist Executable: /usr/local/lib/prey/versions/1.7.2/bin/prey-user Details: Executable file is not accessible without Full Disk Access Kernel Extensions: /Library/Application Support/com.adguard.mac.adguard/kext com.adguard.nfext.kext (1.0.26 - SDK 10.14) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 170 Apple tasks [Running] 115 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 180 Apple tasks [Running] 118 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-09-09) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-09-09) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-05-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-16) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-09-24) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-09-24) [Loaded] org.macosforge.xquartz.startx.plist (? 8c13f787 - installed 2016-10-26) Launch Daemons: [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-05-16) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-08-27) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-21) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-09-24) [Running] com.huawei.mbbservice.plist (? d59902d6 - installed 2018-08-31) [Running] com.prey.agent.plist (? 5687e286 - installed 2018-01-17) [Loaded] com.prey.owl.plist (? e7d32c40 - installed 2017-11-10) [Loaded] org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e - installed 2016-10-26) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-09-07) [Other] com.epicgames.launcher.plist (? 0 - installed 2018-10-27) [Loaded] com.spotify.webhelper.plist (? 0 - installed 2017-09-28) User Login Items: AdGuardLoginHelper (Adguard Software Limited - installed 2019-09-07) (Modern Login Item - /Applications/Adguard.app/Contents/Library/LoginItems/AdGuardLoginHelper.app) Internet Plug-ins: googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11) FlashPlayer-10.6: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-10) Flash Player: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-10) o1dbrowserplugin: 5.41.3.0 (? - installed 2018-01-18) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2017-09-09) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-23) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-08-08) AirPlay: 2.0 (Apple - installed 2019-08-08) AppleAVBAudio: 760.6 (Apple - installed 2019-08-08) BridgeAudioSP: 5.52 (Apple - installed 2019-09-27) iSightAudio: 7.7.3 (Apple - installed 2019-08-08) Safari Extensions: MKPlayer - App Store (installed 2019-09-07) 3rd Party Preference Panes: Flash Player (installed 2019-08-27) Time Machine: Time Machine Not Configured! One local snapshot Oldest local snapshot: 2019-09-27 05:34:33 Last local snapshot: 2019-09-27 05:34:33 Performance: System Load: 2.14 (1 min ago) 6.83 (5 min ago) 5.56 (15 min ago) Nominal I/O speed: 5.01 MB/s File system: 72.18 seconds Write speed: 333 MB/s Read speed: 1085 MB/s CPU Usage Snapshot: Type Overall System 3 % User 3 % Idle 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 17.20 % (?) EtreCheck 6.30 % (App Store) Google Chrome 0.55 % (Google, Inc.) Dock 0.40 % (Apple) sharingd 0.13 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 505 MB (App Store) Adguard 195 MB (Adguard Software Limited) App Store 153 MB (Apple) Spark 146 MB (App Store) Google Chrome 132 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 134 KB / 70 KB (?) Adguard 17 KB / 10 KB (Adguard Software Limited) Spark 17 KB / 5 KB (App Store) SystemUIServer 0 B / 160 B (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.32 GB Used RAM: 4.10 GB Cached files: 2.58 GB Available RAM: 3.90 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-09-07 MKPlayer (1.4) 2019-09-07 AdGuard 2019-09-10 Adobe Flash Player 2019-09-13 MRTConfigData (1.49) 2019-09-20 Safari (13.0) 2019-09-26 Spark (2.3.11) 2019-09-27 EtreCheck (5.3.3) Clean up: ~/Library/LaunchAgents/com.epicgames.launcher.plist /Applications/Epic Games Launcher.app/Contents/MacOS/EpicGamesLauncher-Mac-Shipping Executable not found Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report