EtreCheck version: 5.4.6 (5073)
Report generated: 2019-12-07 14:43:36
Download EtreCheck from https://etrecheck.com
Runtime: 7:35
Performance: Below Average
Sandbox: Enabled
Full drive access: Disabled

Problem: Computer is too slow

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
  System modifications - There are a large number of system modifications running in the background.
  Low performance - EtreCheck report took an unusually long time to run.
  32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  iMac (21.5-inch, Late 2013)
  iMac Model: iMac14,3
  1 2.9 GHz Intel Core i5 (i5-4570S) CPU: 4-core
  8 RAM - Upgradeable by an Apple Authorized Service Provider
    BANK 0/DIMM0 - 4 GB DDR3 1600  
    BANK 1/DIMM0 - 4 GB DDR3 1600  

Video Information:
  NVIDIA GeForce GT 750M - VRAM: 1 GB
    iMac 1920 x 1080

Drives:
  disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) 
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1000.00 GB
      disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes)
        disk1s1 - Macintosh HD (APFS) (Shared - 225.62 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 7.52 GB used)

Mounted Volumes:
  disk1s1 - Macintosh HD
    1000.00 GB (Shared - 225.62 GB used, 785.33 GB available, 766.10 GB free)
    APFS
    Mount point: /

  disk1s4 - VM [APFS VM]
    1000.00 GB (Shared - 7.52 GB used, 766.10 GB free)
    APFS
    Mount point: /private/var/vm

Network:
  Interface SAMSUNG_MDM: SAMSUNG Modem
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: iPad
  Interface en5: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Mojave 10.14.6 (18G1012) 
  Time since boot: About 31 days

Notifications:
  Notifications not available without Full Drive Access.

Security:
  System Status
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple and CleanMyMac

Unsigned Files:
  Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
    Executable: '~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app' --args -watchDiskSpace
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.rim.BBLaunchAgent.plist
    Executable: /Library/Application Support/BlackBerry/BBLaunchAgent.app
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist
    Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.spotify.webhelper.plist
    Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist
    Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.seagate.SeagateStorageGauge.plist
    Executable: /Library/Application Support/Seagate/Seagate Storage Gauge.app/Contents/MacOS/Seagate Storage Gauge -doautolnch '/Library/Application Support/Seagate/Seagate Storage Gauge.app'
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.scheduledScan.plist
    Executable: '~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app' --args -scheduled
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.rim.BBDaemon.plist
    Executable: /Library/Application Support/BlackBerry/BBDaemon
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist
    Executable: /opt/X11/lib/X11/xinit/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist
    Executable: /opt/X11/lib/X11/xinit/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.trashWatcher.plist
    Executable: '~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app' --args -watchTrash
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the whitelist - probably OK

32-bit Applications:
  99 32-bit apps

Kernel Extensions:
  /Applications/Kies.app
    ssudmdmcontrol.kext (1.4.18 - SDK 10.6)
    ssudmdmdata.kext (1.4.18 - SDK 10.6)
    ssuddrv.kext (1.4.18 - SDK 10.6)
    ssudmtp.kext (1.4.18 - SDK 10.5)
    ssudserial.kext (1.4.18 - SDK 10.6)

  /Library/Extensions
    ufsd_NTFS.kext (15.4.19 - SDK 10.10)

  /System/Library/Extensions
    LogitechHIDDevices.kext (3.1.0)
    LogitechUnifying.kext (1.1.0-302)
    ZTEMTWireless.kext (1.0.2d1)
    ZTEMTWirelessEx.kext (1.0.6d1)
    ZTEUSBCDCACMData.kext (ZTEDriver_MacV1.3.9)
    PTUMWDrv.kext (1.2.39143.512)
    MicrosoftKeyboard.kext (7.1)
    MicrosoftMouse.kext (7.1)
    NovatelWireless3G.kext (v3.0.7 (001))
    NovatelWirelessFilter.kext (v2.0.6)
    RIMBBUSB.kext (0.0.38)
    RIMBBVSP.kext (0.0.38)
    Seagate Storage Driver.kext (5.0.3 (26372))
    SierraDevSupport.kext (2.0.2.0)
    SierraFSCSupport.kext (2.0.2.0)
    SierraFSRSupport.kext (2.0.2.0)
    SierraHSRSupport.kext (2.0.2.0)
    SMSIWirelessModem.kext (3.2.7)

  /System/Library/Extensions/MicrosoftKeyboard.kext/Contents/PlugIns
    MicrosoftKeyboardBluetooth.kext (7.1)
    MicrosoftKeyboardUSB.kext (7.1)

  /System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
    MicrosoftMouseBluetooth.kext (7.1)
    MicrosoftMouseUSB.kext (7.1)

  /System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
    NovatelWireless3GData.kext (v3.0.7 (001))

  /System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
    PTUMWCDFree.kext (1.2.39143.512)
    PTUMWCSP.kext (1.2.39143.512)
    PTUMWDIAG.kext (1.2.39143.512)
    PTUMWMdmControl.kext (1.2.39143.512)
    PTUMWMdmData.kext (1.2.39143.512)
    PTUMWNMEA.kext (1.2.39143.512)
    PTUMWUSBMergeNub.kext (1.2.39143.512)

  /System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns
    SMSIWirelessCDC.kext (3.2.7)
    SMSIWirelessSerial.kext (3.2.7)

  /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
    SeagateLeafPowSecDriver_10_4.kext (5.0.3 (26372))
    SeagateLeafPowSecDriver_10_5.kext (5.0.3 (26372))
    SeagateDriveIcons.kext (5.0.3 (26372))

System Launch Agents:
  [Not Loaded]  15 Apple tasks
  [Loaded]  179 Apple tasks
  [Running]  105 Apple tasks
  [Other]  One Apple task

System Launch Daemons:
  [Not Loaded]  41 Apple tasks
  [Loaded]  184 Apple tasks
  [Running]  109 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-08)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-03)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-03)
  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2019-11-22)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-11-12)
  [Not Loaded] com.oracle.java.Java-Updater.plist (? 3ccf46a7  - installed 2019-07-04)
  [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2018-10-02)
  [Other] com.randmcnally.rmdock.plist (? eedb9f40  - installed 2011-09-29)
  [Running] com.rim.BBLaunchAgent.plist (? dcf2726d  - installed 2009-12-21)
  [Running] com.seagate.SeagateStorageGauge.plist (? 502453cc  - installed 2010-11-22)
  [Loaded] org.macosforge.xquartz.startx.plist (? 2748570a  - installed 2012-06-01)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-08)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-08)
  [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-10-30)
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-24)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-12-03)
  [Loaded] com.macpaw.CleanMyMac2.Agent.plist (MacPaw Inc. - installed 2017-11-06)
  [Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-08-10)
  [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2019-05-07)
  [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2019-11-22)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-11-22)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-11-12)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2012-04-02)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-07-15)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2  - installed 2019-07-04)
  [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2019-05-15)
  [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2019-10-24)
  [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2018-10-02)
  [Running] com.rim.BBDaemon.plist (? 9f895e8a  - installed 2009-11-20)
  [Loaded] org.macosforge.xquartz.privileged_startx.plist (? 77ab826e  - installed 2012-06-01)

User Launch Agents:
  [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2014-11-15)
  [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0  - installed 2017-09-05)
  [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2019-11-06)
  [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (? 0  - installed 2017-09-05)
  [Loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (? 0  - installed 2017-11-06)
  [Loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (? 0  - installed 2017-11-06)
  [Loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (? 0  - installed 2017-11-06)
  [Loaded] com.macpaw.CleanMyMac4.HealthMonitor.plist (S8EX82NJP6 - installed 2019-05-07)
  [Running] com.macpaw.CleanMyMac4.Updater.plist (S8EX82NJP6 - installed 2019-05-07)
  [Running] com.spotify.webhelper.plist (? 0  - installed 2018-10-19)
  [Other] com.wondershare.NewTunesGoHelper.plist (YZC2T44ZDX - installed 2016-10-18)

User Login Items:
  [Not Loaded] AirDroidHelper (Jun Xiong - installed 2016-10-30)
    Modern Login Item
    /Applications/AirDroid.app/Contents/Library/LoginItems/AirDroidHelper.app

  [Not Loaded] Evernote Helper (App Store - installed 2019-10-02)
    Modern Login Item
    /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app

  [Not Loaded] EvernoteLauncher (App Store - installed 2019-10-02)
    Modern Login Item
    /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app

  [Not Loaded] Keeper Password Manager Login Helper (App Store - installed 2019-12-01)
    Modern Login Item
    /Applications/Keeper Password Manager.app/Contents/Library/LoginItems/Keeper Password Manager Login Helper.app

  [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2019-05-15)
    Modern Login Item
    /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-11-22)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-11-22)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Running] WunderlistHelper (App Store - installed 2019-09-08)
    Modern Login Item
    /Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app

  [Not Loaded] PhotoStreamAgent (App Store - installed 2015-12-06)
    Modern Login Item
    /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-11-16)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Not Loaded] HP Product Research (HP Inc. - installed 2018-11-16)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

  [Not Loaded] HP Data Uploader (HP Inc. - installed 2018-11-16)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app

Internet Plug-ins:
  o1dbrowserplugin: 5.41.3.0 (? - installed 2015-12-15)
  ToontownBundleManager:  (? - installed 2006-11-28)
  Unity Web Player: UnityPlayer version 2.6.1f3 (? - installed 2009-11-30)
  Flip4Mac WMV Plugin: 2.3.8.1 (? - installed 2011-01-13)
  net.juniper.DSSafariExtensions:  (? - installed 2011-09-20)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-09-15)
  FlashPlayer-10.6: 32.0.0.293 (Adobe Systems, Inc. - installed 2019-11-13)
  Silverlight: 5.1.20913.0 (? - installed 2013-12-23)
  Flash Player: 32.0.0.293 (Adobe Systems, Inc. - installed 2019-11-13)
  iPhotoPhotocast: 7.0 (? - installed 2008-11-05)
  googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11)
  SharePointBrowserPlugin: 14.7.7 (? - installed 2019-08-04)
  AdobePDFViewer: 19.012.20040 (Adobe Systems, Inc. - installed 2019-09-15)
  CANONiMAGEGATEWAYDL: 3.1.0.2 (? - installed 2009-09-09)
  PepperFlashPlayer: 32.0.0.293 (Adobe Systems, Inc. - installed 2019-11-13)
  JavaAppletPlugin: Java 8 Update 221 build 11 (? - installed 2019-07-18)

Audio Plug-ins:
  AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-22)
  BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-11-06)
  AirPlay: 2.0 (Apple - installed 2019-08-06)
  AppleAVBAudio: 760.6 (Apple - installed 2019-08-06)
  BridgeAudioSP: 5.52 (Apple - installed 2019-11-06)
  iSightAudio: 7.7.3 (Apple - installed 2019-08-06)

Safari Extensions:
  KeeperFill - App Store (installed 2019-12-01)

3rd Party Preference Panes:
  Flash Player (installed 2019-10-30)
  Flip4Mac WMV (installed 2011-01-13)
  Java (installed 2019-07-18)
  MacFUSE (installed 2008-12-19)
  Microsoft Keyboard (installed 2011-02-20)
  Microsoft Mouse (installed 2011-02-20)
  NTFS (installed 2018-10-02)

Time Machine:
  Time Machine information not available without Full Drive Access.
  25 local snapshots
  Oldest local snapshot: 2019-06-06 10:44:21
  Last local snapshot: 2019-12-07 14:33:29

Performance:
  System Load: 1.56 (1 min ago) 1.44 (5 min ago) 1.42 (15 min ago)
  Nominal I/O speed: 0.22 MB/s
  File system: 55.98 seconds
  Write speed: 58 MB/s
  Read speed: 53 MB/s

CPU Usage Snapshot:
  Type Overall
  System 3 %
  User 2 %
  Idle 95 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 14.74 % (?)
  EtreCheck 4.10 % (App Store)
  DictationIM 0.76 % (Apple)
  HP Device Monitor 0.45 % (HP Inc.)
  Sync (4) 0.20 % (? - /Applications/Sync.app)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 570 MB (App Store)
  Google Chrome 445 MB (Google, Inc.)
  Finder 86 MB (Apple)
  assistant_service 81 MB (Apple)
  Wunderlist 66 MB (App Store)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 115 MB / 20 MB (?)
  Wunderlist 11 KB / 6 KB (App Store)
  SystemUIServer 0 B / 3 KB (Apple)
  com.apple.siri.ClientFlow.ClientScripter 0 B / 0 B (Apple)
  routined 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 1.62 GB
  Used RAM: 5.16 GB
  Cached files: 1.22 GB

  Available RAM: 2.84 GB
  Swap Used: 1.37 GB

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-11-12 Microsoft AutoUpdate
  2019-11-12 Microsoft Word
  2019-11-12 Microsoft Excel
  2019-11-12 Microsoft OneNote
  2019-11-12 Microsoft PowerPoint
  2019-11-13 Adobe Flash Player (10.0)
  2019-11-13 Adobe Pepper Flash Player
  2019-11-14 XProtectPlistConfigData (2108)
  2019-11-15 Numbers (6.0)
  2019-11-15 Pages (8.0)
  2019-11-15 Keynote (9.0)
  2019-12-01 EtreCheck (5.4.6)
  2019-12-01 Keeper Password Manager (14.9.10)

Clean up:
  /Library/LaunchAgents/com.randmcnally.rmdock.plist
    /Applications/RNDDock/RMDock2
    Executable not found


Diagnostics Information (past 7 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report