EtreCheckPro version: 6.8.10 (68077) Report generated: 2025-05-06 17:41:16 Download EtreCheckPro from https://etrecheck.com Runtime: 1:50 Performance: Excellent Problem: Computer is too slow Description: Memory Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Orphan system extension - A system extension has not been properly uninstalled. System extension blocked - There are system extensions awaiting user approval. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Hardware Information: MacBook Air (13-inch, M3, 2024) Status: Supported MacBook Air Model: Mac15,12 Apple M3 (m3) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 46 Video Information: Apple M3 Color LCD 2940 x 1912 Drives: disk0 - APPLE SSD AP0256Z 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express S.M.A.R.T. Details: 0% used, 3.08 TB written, 100% health, 13 unsafe shutdowns disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (1 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (15.83 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (15.83 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (13.92 GB used) disk3s3 - Recovery (APFS) [Recovery] (2.14 GB used) disk3s4 - Update (APFS) (342 MB used) disk3s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (81.13 GB used) disk3s6 - VM (APFS) [APFS VM] (11.81 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.88 GB used) disk2s2 - Update (APFS) (1 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 1 MB Shared values Size: 524 MB Free: 506 MB disk3s1 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Encrypted Used: 15.83 GB Shared values Size: 245.11 GB Free: 119.80 GB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.83 GB Shared values Size: 245.11 GB Free: 119.80 GB Available: 129.73 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 13.92 GB Shared values Size: 245.11 GB Free: 119.80 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 342 MB Shared values Size: 245.11 GB Free: 119.80 GB disk3s5 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 81.13 GB Shared values Size: 245.11 GB Free: 119.80 GB Available: 129.73 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 11.81 GB Shared values Size: 245.11 GB Free: 119.80 GB USB: USB 3.1 bus USB 3.1 bus Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax System Software: macOS Sequoia 15.3.2 (24D81) Installed 2025-03-16 Time since boot: About 4 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Antivirus software: Apple System Extensions: [Waiting for authorization] PacketTunnel - version 1.53 (LOS NETWORK LIMITED - installed 2024-09-19) Application: Not found! System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 224 Apple tasks [Running] 144 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 262 Apple tasks [Running] 164 Apple tasks Launch Daemons: [Not Loaded] com.muse.hubd.plist (Musecy SM Ltd - installed 2025-02-04) Executable: /Applications/Muse Hub.app/Contents/Resources/hubd Location: /Applications/Muse Hub.app [Loaded] dnscrypt-proxy.plist (Frank Denis - installed 2024-12-23) Command: /Library/Anycast/dnscrypt/dnscrypt-proxy -config dnscrypt-proxy.toml [Running] network.los.aa.service.plist (LOS NETWORK LIMITED - installed 2024-12-23) Executable: /Library/Anycast/anycast-service [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-03-07) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Loaded] com.Arturia.ArturiaSoftwareCenterAgent.plist (Arturia - installed 2024-10-29) Executable: /Applications/Arturia/Arturia Software Center.app/Contents/Resources/ArturiaSoftwareCenterAgent.app/Contents/MacOS/ArturiaSoftwareCenterAgent [Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-03-07) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-03-07) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update User Launch Agents: [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-05-04) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-12-23) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-12-23) User Login Items: [Not Loaded] Canva Login Helper (App Store - installed 2025-03-25) Modern Login Item /Applications/Canva.app/Contents/Library/LoginItems/Canva Login Helper.app [Not Loaded] CleanMyMac_5_MAS_HealthMonitor (App Store - installed 2025-05-04) Modern Login Item /Applications/CleanMyMac_5_MAS.app/Contents/Library/LoginItems/CleanMyMac_5_MAS_HealthMonitor.app [Not Loaded] CleanMyMac_5_MAS_Menu (App Store - installed 2025-05-04) Modern Login Item /Applications/CleanMyMac_5_MAS.app/Contents/Library/LoginItems/CleanMyMac_5_MAS_Menu.app [Not Loaded] Slack Login Helper (App Store - installed 2025-04-22) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Loaded] StartUpHelper (Spotify - installed 2025-04-29) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-03-06) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-03-06) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 783 Apple apps 69 3rd party apps 9 x86-only apps No unsigned apps App Extensions: Safari extensions: [Loaded] Zotero Connector - /Applications/Zotero.app Notification providers: [Loaded] PerplexityRichNotification - /Applications/Perplexity.app Share services: [Loaded] Send to Chat - /Applications/WeChat.app Widgets: [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: Analog Lab V: 330247 (Arturia - installed 2024-11-20) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 2.48 (1 min ago) 3.04 (5 min ago) 2.40 (15 min ago) Nominal I/O usage: 1.21 MB/s File system: 7.11 seconds Write speed: 2163 MB/s Read speed: 2566 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 13 % Idle: 81 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Google Chrome Helper (Renderer) (15) 28.00 % (Google LLC) EtreCheckPro 22.98 % (Etresoft, Inc.) WindowServer 15.46 % (Apple) Google Chrome 10.16 % (Google LLC) kernel_task 8.43 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (15) 2.53 GB (Google LLC) EtreCheckPro 934 MB (Etresoft, Inc.) Google Chrome 390 MB (Google LLC) Google Chrome Helper (5) 371 MB (Google LLC) Google Chrome Helper (GPU) 156 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 4 MB / 784 KB (Apple) apsd 418 KB / 197 KB (Apple) nsurlsessiond 5 KB / 6 KB (Apple) rapportd 4 KB / 2 KB (Apple) netbiosd 4 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome Helper (5) 8 (Google LLC) WindowServer 6 (Apple) Google Chrome Helper (GPU) 2 (Google LLC) Google Chrome Helper (Renderer) (15) 2 (Google LLC) com.apple.DriverKit-AppleBCMWLAN 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 88 MB Used RAM: 13.86 GB Cached files: 2.06 GB Available RAM: 2.14 GB Swap Used: 10.26 GB Software Installs (past 60 days): Install Date Name (Version) 2025-03-07 Zoom Workplace (6.3.11.50104) - Installer 2025-03-12 XProtectPlistConfigData (5290) - Software update 2025-03-12 XProtectCloudKitUpdate (5290) - XProtectUpdateService 2025-03-15 Perplexity (1.0.17) - App Store 2025-03-16 macOS 15.3.2 (15.3.2) - Software update 2025-03-16 RosettaUpdateAuto (1.0.0.0.1.1744447383) - Install on demand 2025-03-17 Canva (1.105.0) - App Store 2025-03-20 Perplexity (2.42.0) - App Store 2025-03-25 Canva (1.106.0) - App Store 2025-03-25 XProtectPlistConfigData (5291) - Software update 2025-03-26 XProtectCloudKitUpdate (5291) - XProtectUpdateService 2025-03-27 Slack (4.43.49) - App Store 2025-04-02 XProtectPlistConfigData (5292) - Software update 2025-04-02 XProtectCloudKitUpdate (5292) - XProtectUpdateService 2025-04-08 Slack (4.43.51) - App Store 2025-04-08 Perplexity (2.42.1) - App Store 2025-04-09 XProtectPlistConfigData (5293) - Software update 2025-04-09 XProtectCloudKitUpdate (5293) - XProtectUpdateService 2025-04-16 XProtectPlistConfigData (5295) - Software update 2025-04-17 Perplexity (2.42.2) - App Store 2025-04-22 Slack (4.43.52) - App Store 2025-04-23 XProtectPlistConfigData (5296) - Software update 2025-04-24 Perplexity (2.42.3) - App Store 2025-04-27 Perplexity (2.43.4) - App Store 2025-05-01 RosettaUpdateAuto (1.0.0.0.1.1744447383) - Install on demand 2025-05-04 CleanMyMac (5.0.7) - App Store Clean up: [Waiting for authorization] PacketTunnel - version 1.53 (LOS NETWORK LIMITED - installed 2024-09-19) Application: Not found! Diagnostics Information (past 60 days): 2025-05-06 14:45:00 dnscrypt-proxy Crash (1004 times) First occurrence: 2025-05-01 09:28:17 2025-05-06 13:22:21 WardaSynthesizer_x86_64 Crash (43 times) First occurrence: 2025-05-01 09:29:05 Executable: /System/Library/PrivateFrameworks/MacinTalk.framework/Versions/A/PlugIns/WardaSynthesizer_x86_64.appex/Contents/MacOS/WardaSynthesizer_x86_64 2025-05-06 13:21:48 CarbonComponentScannerXPC Crash (48 times) First occurrence: 2025-05-01 09:28:30 Executable: /System/Library/Frameworks/AudioToolbox.framework/XPCServices/CarbonComponentScannerXPC.xpc/Contents/MacOS/CarbonComponentScannerXPC 2025-05-06 02:55:47 spotlightknowledged High CPU Use (7 times) First occurrence: 2025-04-30 06:25:37 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-05-04 11:49:40 Kernel Panic Details: panic(cpu 2 caller 0xfffffe0028677dbc): Sleep transition timed out aft er 35 seconds while calling power state change callbacks. Suspected ** ndle: com.apple.driver.AppleEmbeddedAudio. Thread 0x6d91c. Panicked task 0xfffffe299a3f5698: 0 pages, 587 threads: pid 0: kernel_ task 2025-05-01 17:32:17 oahd-helper Crash (2 times) Executable: /usr/libexec/rosetta/oahd-helper End of report