EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-16 19:25:29 Download EtreCheck from https://etrecheck.com Runtime: 10:35 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Failing hard drive - This machine has a hard drive that appears to be failing. Software performance problems - Software seems to be causing performance problems. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 11.14 GB used) disk1s2 - M************ Data (APFS) [APFS Virtual drive] (Shared - 101.29 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (Shared - 11.14 GB used, 883.72 GB available, 881.39 GB free) APFS Mount point: / Read-only: Yes disk1s2 - M************ Data [APFS Virtual drive] 1000.00 GB (Shared - 101.29 GB used, 883.72 GB available, 881.39 GB free) APFS Mount point: /System/Volumes/Data disk1s5 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 881.39 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.4 (19E287) Time since boot: About 2 hours Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Running app: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/MacOS/Adobe Photoshop 2020 -psn_0_53261 System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 183 Apple tasks [Running] 113 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 196 Apple tasks [Running] 106 Apple tasks Launch Agents: [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-05-16) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-05-14) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-05-14) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-05-14) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-05-14) Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-05-16) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-05-14) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-14) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-14) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-05-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-05-11) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-05-15) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-05-14) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-05-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-05-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-05-16) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Time Machine: Time Machine Not Configured! Performance: System Load: 1.65 (1 min ago) 1.73 (5 min ago) 1.70 (15 min ago) Nominal I/O speed: 3.00 MB/s File system: 122.18 seconds (timed out) Write speed: 45 MB/s Read speed: 46 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 8 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 28.18 % (?) CCXProcess 17.84 % (Adobe Systems, Inc.) EtreCheck 4.71 % (App Store) trustd 0.66 % (Apple) Core Sync 0.58 % (Adobe Systems, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) CCXProcess 106 MB (Adobe Systems, Inc.) Safari 66 MB (Apple) Music 51 MB (Apple) EtreCheck 51 MB (App Store) Creative Cloud 50 MB (Adobe Systems, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 5 MB / 196 KB (?) com.apple.WebKit.Networking.xpc 2 MB / 169 KB (Apple) rapportd 23 KB / 14 KB (Apple) SystemUIServer 0 B / 64 B (Apple) mdworker_shared 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 37 MB Used RAM: 4.60 GB Cached files: 3.36 GB Available RAM: 3.40 GB Swap Used: 131 MB Software Installs (past 30 days): Install Date Name (Version) 2020-05-09 macOS Catalina 10.15.4 Update 2020-05-09 Gatekeeper Compatibility Data (1.0) 2020-05-09 Gatekeeper Configuration Data (181) 2020-05-09 Voice Update - Riya (1.3.13) 2020-05-12 OneDrive (20.052.0311) 2020-05-14 Microsoft Office 2020-05-15 XProtectPlistConfigData (2121) 2020-05-15 MRTConfigData (1.60) 2020-05-16 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report