EtreCheck version: 5.6 (5212) Report generated: 2020-08-25 11:10:45 Download EtreCheck from https://etrecheck.com Runtime: 5:00 Performance: Good Sandbox: Enabled Full drive access: Enabled Problem: Computer is restarting Description: Screen goes black, computer attempts restarting several times. Comes up in Safe mode. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable hard drive - This machineâ s hard drive could be replaced with an SSD. This would dramatically improve your machineâ s performance. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Vintage hardware - This machine may be considered vintage. 32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, Late 2011) - Vintage! MacBook Pro Model: MacBookPro8,2 2.20 GHz Intel Core i7 (i7-2675QM) CPU: 4-core 16 RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1333 BANK 1/DIMM0 - 8 GB DDR3 1333 Battery: Health = Normal - Cycle count = 126 Video Information: Intel HD Graphics 3000 - VRAM: 512 MB Color LCD 1680 x 1050 AMD Radeon HD 6750M - VRAM: 512 MB Drives: disk0 - TOSHIBA MK5065GSXF 500.11 GB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Core Storage Container] 499.25 GB disk1 - Macintosh HD (Journaled HFS+) 498.89 GB (140.98 GB used) disk0s3 - Recovery HD (Mac OS Extended) [Recovery] 650 MB disk2 - DYMO PnP 4 MB External USB 1.5 Mbit/s USB disk2s1 - L****P (MS-DOS FAT12) 4 MB (2 MB used) disk3 - WD My Book 1234 2.00 TB External USB 480 Mbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - E**********e (Journaled HFS+) 2.00 TB (1.06 TB used) Mounted Volumes: disk1 - Macintosh HD 498.89 GB (140.98 GB used, 358.47 GB available, 357.65 GB free) Journaled HFS+ Mount point: / disk2s1 - L****P 4 MB (2 MB used, 3 MB free) MS-DOS FAT12 Mount point: /Volumes/L****P Read-only: Yes disk3s2 - E**********e 2.00 TB (1.06 TB used, 940.86 GB free) Journaled HFS+ Mount point: /Volumes/E**********e Network: Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS High Sierra 10.13.6 (17G14019) Time since boot: About a day Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Users/***/Public/Drop Box/Desktop/Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Details: Close match found in the legitimate list - probably OK Running app: /Users/***/Public/Drop Box/Desktop/Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader -psn_0_49164 Plugin: /Library/Internet Plug-Ins/nplastpass.plugin Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/WidevineMediaOptimizer.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin Plugin: ~/Library/Internet Plug-Ins/OctoshapeWeb.plugin Plugin: ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Apps: 9 32-bit Applications: 112 32-bit apps Kernel Extensions: /Library/Extensions DymoUsbPrinterClassDriver.kext (1.1 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 165 Apple tasks [Running] 113 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 183 Apple tasks [Running] 117 Apple tasks Launch Agents: [Running] com.dymo.dls.webservice.plist (Sanford, L.P. - installed 2019-12-05) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-08-22) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-08-22) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-07-24) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-07-09) [Running] com.dymo.pnpd.plist (Sanford, L.P. - installed 2019-12-05) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-08-22) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2017-05-30) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-08-24) [Running] com.hp.productresearch.plist (HP Inc. - installed 2020-08-24) User Login Items: [Not Loaded] Garmin Express Service (Garmin International - installed 2020-08-24) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] crashreporter (Garmin International - installed 2020-08-24) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app [Not Loaded] PhotoStreamAgent (App Store - installed 2013-12-13) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-05-02) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2018-05-02) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2018-05-02) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app [Running] Android File Transfer Agent (Google, Inc. - installed 2018-10-17) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app [Not Loaded] ApplicationUpdater (Garmin International - installed 2020-08-25) Modern Login Item /private/var/folders/6g/z9h7l14n29x78nt6ftbbyf0w0000gn/T/ApplicationUpdater.app Internet Plug-ins: nplastpass: 4.1.7 (? - installed 2019-03-10) DYMO NPAPI Addin: 1.0 (Sanford, L.P. - installed 2020-07-14) Flip4Mac WMV Plugin: 3.0.0.126 (? - installed 2012-12-02) DYMO Safari Addin: (Sanford, L.P. - installed 2020-07-14) AdobePDFViewerNPAPI: 11.0.20 (Adobe Systems, Inc. - installed 2017-04-12) FlashPlayer-10.6: 32.0.0.414 (Adobe Inc. - installed 2020-08-11) WidevineMediaOptimizer: 6.0.0.12757 (? - installed 2014-06-09) Silverlight: 5.1.50428.0 (? - installed 2016-06-29) Flash Player: 32.0.0.414 (Adobe Inc. - installed 2020-08-11) SharePointBrowserPlugin: 14.5.0 (? - installed 2015-05-18) AdobePDFViewer: 11.0.20 (Adobe Systems, Inc. - installed 2017-04-12) GarminGpsControl: 4.2.0.0 (? - installed 2014-03-31) Audio Plug-ins: BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-07-17) iSightAudio: 7.7.3 (Apple - installed 2020-07-17) AirPlay: 2.0 (Apple - installed 2020-07-17) AppleAVBAudio: 683.1 (Apple - installed 2020-07-17) BridgeAudioSP: 4.69.2 (Apple - installed 2020-07-17) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-07-17) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-07-24) Flip4Mac WMV (? - installed 2012-09-14) Backup: Skip System Files: No Mobile backups: Yes Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 498.89 GB - Disk used: 141.24 GB Destinations: E**********e [Local] (Last used) Total size: 2.00 TB Total number of backups: 247 Oldest backup: 2015-05-16 15:48:12 Last backup: 2020-08-25 11:04:13 Performance: System Load: 3.91 (1 min ago) 9.86 (5 min ago) 16.71 (15 min ago) Nominal I/O speed: 0.19 MB/s File system: 48.28 seconds Write speed: 53 MB/s Read speed: 41 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 31.69 % (?) EtreCheck 11.67 % (App Store) trustd 6.19 % (Apple) HP Device Monitor 4.50 % (HP Inc.) distnoted 0.51 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 550 MB (App Store) Safari 254 MB (Apple) Finder 109 MB (Apple) photoanalysisd 102 MB (Apple) Preview 89 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 708 KB / 324 KB (?) com.apple.WebKit.Networking 466 KB / 67 KB (Apple) SystemUIServer 0 B / 912 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) mediaremoteagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.96 GB Used RAM: 6.65 GB Cached files: 5.39 GB Available RAM: 9.35 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-07-31 Disk Drill Media Recovery (3.8) 2020-08-11 Adobe Flash Player (32.0.0.414) 2020-08-12 Google Earth (1.3.14.131) 2020-08-15 EtreCheck (5.6) 2020-08-22 XProtectPlistConfigData (2129) 2020-08-22 MRTConfigData (1.66) 2020-08-22 MacFamilyTree 9 (9.1.2) 2020-08-24 Garmin Express (0) Diagnostics Information (past 7-30 days): End of report