EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-05-07 12:09:37 Download EtreCheckPro from https://etrecheck.com Runtime: 3:29 Performance: Excellent Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (27-inch, Late 2013) Status: Obsolete iMac Model: iMac14,2 3.5 GHz Quad-Core Intel Core i7 (i7-4771) CPU: 4-core 32 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 BANK 0/DIMM1 - 8 GB DDR3 1600 BANK 1/DIMM1 - 8 GB DDR3 1600 Video Information: NVIDIA GeForce GTX 775M - VRAM: 2 GB iMac 2560 x 1440 S24B350 1920 x 1080 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (478.51 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (84 MB used) disk2s3 - Recovery (APFS) [Recovery] (530 MB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 - Macintosh HD (APFS) (11.26 GB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (478.51 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (84 MB used) disk2s3 - Recovery (APFS) [Recovery] (530 MB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 - Macintosh HD (APFS) (11.26 GB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 478.51 GB Shared values Size: 1.12 TB Free: 619.73 GB Available: 630.26 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Fusion drive Used: 2.15 GB Shared values Size: 1.12 TB Free: 619.73 GB disk2s5 - Macintosh HD Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 11.26 GB Shared values Size: 1.12 TB Free: 619.73 GB Available: 630.26 GB USB: USB30Bus Apple Inc. - BRCM20702 Hub Apple Inc. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Logitech - Gaming Mouse G502 Network: Interface en0: Ethernet Interface en5: Dell 4-in-1 Adapter Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 2.21 GB available System Software: macOS Catalina 10.15.7 (19H2026) Time since boot: About 12 hours Notifications: EtreCheckPro.app 3 notifications AnyDesk.app one notification Creative Cloud.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: ~/Library/LaunchAgents/com.adobe.GC.Invoker-1.0.plist Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Running app: /Applications/qbittorrent.app/Contents/MacOS/qbittorrent Running app: (launcher) Login Item: /Applications/qbittorrent.app Apps: 2 Kernel Extensions: /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 11) /Library/Application Support/Logitech.localized/Logitech Options.localized [Not Loaded] LogiMgrDriver.kext - com.logitech.manager.kernel.driver (8.20.1 - SDK 10.15) /Library/Extensions [Not Loaded] LogitechHIDDevices.kext - com.Logitech.ControlCenter.HIDDriver (3.9.14 - SDK 10.13) [Not Loaded] LogitechUnifying.kext - com.Logitech.Unifying.HIDDriver (3.9.14 - SDK 10.13) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 174 Apple tasks [Running] 128 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 158 Apple tasks [Running] 139 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-03-15) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-03-15) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2024-05-03) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Other] com.adobe.agsservice.plist (Not signed - installed 2023-12-15) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Running] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2024-05-06) Executable: /Library/Application Support/iStat Menus 6/iStatMenusDaemon [Running] com.bjango.istatmenus.fans.plist (Bjango Pty Ltd - installed 2024-05-06) Executable: /Library/Application Support/iStat Menus 6/iStatMenusFans [Loaded] com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2024-05-06) Executable: /Library/PrivilegedHelperTools/com.bjango.istatmenus.installerhelper [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2024-05-07) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2024-05-02) [Running] com.logi.ghub.updater.plist (Logitech Inc. - installed 2023-02-03) Executable: /Applications/lghub.app/Contents/MacOS/lghub_updater.app/Contents/MacOS/lghub_updater [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2024-05-02) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i Malwarebytes-Mac-4.21.9.5141.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2024-05-02) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon Launch Agents: [Running] com.Logitech.Control Center.Daemon.plist (Logitech Inc. - installed 2020-11-10) Command: /Library/Application Support/Logitech.localized/Logitech Control Center.localized/LCCDaemon.app/Contents/MacOS/LCCDaemon --launchd [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-03-15) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2024-05-06) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-05-06) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-05-02) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-05-02) [Running] com.logi.ghub.plist (Logitech Inc. - installed 2023-02-03) Command: /Applications/lghub.app/Contents/MacOS/lghub_system_tray --background [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2024-05-02) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Not signed - installed 2021-01-02) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Running] com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2024-05-06) Executable: /Library/Application Support/iStat Menus 6/iStatMenusAgent.app/Contents/MacOS/iStatMenusAgent [Running] com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2024-05-06) Executable: /Library/Application Support/iStat Menus 6/iStat Menus Status.app/Contents/MacOS/iStat Menus Status [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-04-29) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) User Login Items: [Running] AnyDesk (philandro Software GmbH - installed 2020-10-07) Application /Applications/AnyDesk.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2023-07-06) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Running] Google Drive (Google LLC - installed 2024-05-02) Application /Applications/Google Drive.app [Loaded] MonitorControlHelper (Joni Van Roost - installed 2022-09-13) Modern Login Item /Applications/MonitorControl.app/Contents/Library/LoginItems/MonitorControlHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2023-02-02) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2023-09-01) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Running] qbittorrent (Not signed - installed 2020-10-18) Application /Applications/qbittorrent.app Applications: 444 apps 408 x86-only apps 6 unsigned apps App Extensions: Finder sync extensions: FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app Core Sync Helper - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Ad-blockers: 6. Custom - /Applications/AdBlock Pro.app 3. Social - /Applications/AdBlock Pro.app 2. Trackers - /Applications/AdBlock Pro.app 5. Others - /Applications/AdBlock Pro.app 4. Safety - /Applications/AdBlock Pro.app 1. Ads - /Applications/AdBlock Pro.app Widgets: iStat Menus - /Applications/iStat Menus.app Safari extensions: 7. Video - /Applications/AdBlock Pro.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-05-27) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2024-05-06) AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2021-05-27) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-05-18) TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2021-12-12) Safari Extensions: 1. Ads (App Store - installed 2023-03-06) 2. Trackers (App Store - installed 2023-03-06) 3. Social (App Store - installed 2023-03-06) 4. Safety (App Store - installed 2023-03-06) 5. Others (App Store - installed 2023-03-06) 6. Custom (App Store - installed 2023-03-06) 7. Video (App Store - installed 2023-03-06) 3rd Party Preference panels: Logitech Control Center (Logitech Inc. - installed 2020-12-17) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 3.58 (1 min ago) 3.02 (5 min ago) 3.05 (15 min ago) Nominal I/O usage: 0.18 MB/s File system: 19.90 seconds Write speed: 219 MB/s Read speed: 595 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 14 % Idle: 83 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Google Chrome Helper (Renderer) (26) 83.32 % (Google LLC) RTProtectionDaemon 20.90 % (Malwarebytes Corporation) WindowServer 10.84 % (Apple) kernel_task 5.64 % (Apple) EtreCheckPro 5.62 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (26) 6.09 GB (Google LLC) MTLCompilerService (4) 1.24 GB (Apple) EtreCheckPro 724 MB (Etresoft, Inc.) RTProtectionDaemon 632 MB (Malwarebytes Corporation) Google Chrome 494 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) qbittorrent 16 MB / 35 MB (Not signed - /Applications/qbittorrent.app) mDNSResponder 8 MB / 739 KB (Apple) AnyDesk 463 KB / 196 KB (philandro Software GmbH) netbiosd 103 KB / 22 KB (Apple) rapportd 36 KB / 25 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome Helper (Renderer) (26) 15 (Google LLC) RTProtectionDaemon 7 (Malwarebytes Corporation) WindowServer 5 (Apple) Discord Helper (Renderer) 2 (Discord, Inc.) Google Chrome 0 (Google LLC) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 221 MB Used RAM: 19.49 GB Cached files: 12.29 GB Available RAM: 12.51 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-03-15 ARMDC Agent Installer (1.0.0) 2024-05-01 XProtectPlistConfigData (2193) 2024-05-02 Malwarebytes for Mac (1.0) 2024-05-02 XProtectPayloads (133) 2024-05-02 Google Drive (90.0.3.0) 2024-05-06 CCXP (2.2.1) 2024-05-06 Ps 25.1 [Monter Group] (25.1) 2024-05-06 x86_64 (1.7) 2024-05-06 AntiCC 1.7 [RiD] (1.7) Clean up: /Library/LaunchDaemons/com.adobe.agsservice.plist /Library/Application Support/Adobe/AdobeGCClient/AGSService Executable not found Diagnostics Information (past 60 days): 2024-05-07 11:52:15 Finder.app Hang (2 times) First occurrence: 2024-05-03 19:30:53 Executable: /System/Library/CoreServices/Finder.app 2024-05-06 20:13:59 WindowServer High CPU Use (2 times) First occurrence: 2024-05-06 20:16:54 Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2024-05-06 17:14:38 Adobe Zii 2021 6.1.7.app Crash First occurrence: 2024-05-06 17:14:39 Executable: /Applications/Adobe Zii 2021 6.1.7.app Details: dyld: in dlopen() 2024-05-06 17:00:25 RTProtectionDaemon.app High CPU Use (2 times) First occurrence: 2024-05-02 07:01:39 Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app 2024-05-03 19:22:25 Activity Monitor.app High CPU Use (3 times) First occurrence: 2024-05-02 09:05:55 Executable: /System/Applications/Utilities/Activity Monitor.app 2024-05-02 15:06:38 Topaz Gigapixel AI.app High CPU Use First occurrence: 2024-05-02 15:08:33 Executable: /Applications/Topaz Gigapixel AI.app End of report