EtreCheck version: 5.3.3 (5036) Report generated: 2019-09-10 20:51:53 Download EtreCheck from https://etrecheck.com Runtime: 5:56 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: Slow in most respects on startup, when trying to open programs, use p rograms, open new windows in Safari, load web pages, etc. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Failing hard drive - This machine has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 1 2.3 GHz Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 2133 ok BANK 1/DIMM0 - 4 GB DDR4 2133 ok Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 69.60 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (Shared - 69.60 GB used - 924.26 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used - 924.26 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface en6: iPad Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G87) Time since boot: About 2 hours Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public Details: Exact match found in the whitelist - probably OK 32-bit Applications: One 32-bit app System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 192 Apple tasks [Running] 93 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 198 Apple tasks [Running] 98 Apple tasks Launch Agents: [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-08-19) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-29) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-08-19) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-12-09) User Launch Agents: [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2018-12-09) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-25) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-08-19) AirPlay: 2.0 (Apple - installed 2019-08-19) AppleAVBAudio: 760.6 (Apple - installed 2019-08-19) BridgeAudioSP: 5.52 (Apple - installed 2019-08-19) iSightAudio: 7.7.3 (Apple - installed 2019-08-19) Time Machine: Time Machine Not Configured! Performance: System Load: 2.36 (1 min ago) 2.09 (5 min ago) 2.13 (15 min ago) Nominal I/O speed: 2.02 MB/s File system: 120.35 seconds (timed out) Write speed: 80 MB/s Read speed: 74 MB/s CPU Usage Snapshot: Type Overall System 10 % User 16 % Idle 74 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 72.31 % (?) Spotify 11.92 % (Spotify) EtreCheck 6.71 % (App Store) Spotify Helper 4.70 % (Spotify) com.apple.WebKit.WebContent (14) 1.96 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (14) 916 MB (Apple) EtreCheck 445 MB (App Store) Safari 145 MB (Apple) Spotify 107 MB (Spotify) AppleSpell 79 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) com.apple.WebKit.Networking 123 MB / 577 KB (Apple) Spotify 13 MB / 504 KB (Spotify) Other processes 1 MB / 303 KB (?) Safari 297 KB / 2 KB (Apple) SystemUIServer 0 B / 64 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 73 MB Used RAM: 6.27 GB Cached files: 1.65 GB Available RAM: 1.73 GB Swap Used: 36 MB Software Installs (past 30 days): Install Date Name (Version) 2019-08-19 Microsoft AutoUpdate 2019-08-19 Microsoft Outlook for Mac 2019-08-19 Microsoft PowerPoint for Mac 2019-08-19 Microsoft Excel for Mac 2019-08-19 Microsoft OneNote for Mac 2019-08-19 Microsoft Word for Mac 2019-08-19 MRTConfigData (1.48) 2019-08-31 Gatekeeper Configuration Data (181) 2019-09-10 EtreCheck (5.3.3) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report