EtreCheck version: 5.2 (5C006) Report generated: 2020-01-04 13:13:42 Download EtreCheck from https://etrecheck.com Runtime: 7:50 Performance: Good Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Old operating system - Old operating system versions no longer receive security updates. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. Vintage hardware - This machine may be considered vintage. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Hardware Information: iMac (21.5-inch, Mid 2010) - Vintage! iMac Model: iMac11,2 1 3.06 GHz Intel Core i3 (i3) CPU: 2-core 8 RAM - Upgradeable BANK 0/DIMM0 - Empty BANK 1/DIMM0 - 4 GB DDR3 1333  ok BANK 0/DIMM1 - 2 GB DDR3 1333  ok BANK 1/DIMM1 - 2 GB DDR3 1333  ok Video Information: ATI Radeon HD 4670 - VRAM: 256 MB iMac 1920 x 1080 Drives: disk0 - ST3500418AS 500.11 GB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 499.25 GB (424.99 GB used) disk0s3 - Recovery HD [Recovery] 650 MB disk1 - Seagate Backup+ Desktop 4.00 TB External USB 480 Mbit/s USB disk1s1 - EFI [EFI] 210 MB disk1s2 - S***************D (Journaled HFS+) 500.00 GB (327.89 GB used) disk1s3 - S**************D (Journaled HFS+) 272.70 GB (66.03 GB used) disk1s4 - S***********************s (Journaled HFS+) 1.23 TB (474.12 GB used) disk1s5 - S****************s (Journaled HFS+) 2.00 TB (1.71 TB used) disk2 - 250.06 GB External FireWire Up to 400 Mb/sec disk2s1 - EFI [EFI] 210 MB disk2s2 - G*****e (Journaled HFS+) 249.72 GB (226.31 GB used) Mounted Volumes: disk0s2 - Macintosh HD 499.25 GB (73.99 GB free) Journaled HFS+ Mount point: / disk1s2 - S***************D 500.00 GB (172.11 GB free) Journaled HFS+ Mount point: /Volumes/S***************D disk1s3 - S**************D 272.70 GB (206.67 GB free) Journaled HFS+ Mount point: /Volumes/S**************D Owners enabled: No disk1s4 - S***********************s 1.23 TB (752.91 GB free) Journaled HFS+ Mount point: /Volumes/S***********************s Owners enabled: No disk1s5 - S****************s 2.00 TB (290.20 GB free) Journaled HFS+ Mount point: /Volumes/S****************s disk2s2 - G*****e 249.72 GB (23.40 GB free) Journaled HFS+ Mount point: /Volumes/G*****e Network: Interface modem: Internal Modem Interface en1: AirPort 802.11 a/b/g/n Interface en3: iPhone Interface en2: Bluetooth PAN Interface Bluetooth-Modem: Bluetooth Interface usbmodem267d4ca2: SAMSUNG_Android Interface en0: Ethernet 2 System Software: OS X Mavericks 10.9.5 (13F1911) Time since boot: About a day Security: System Status Gatekeeper: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.shirtpocket.backupbytime.plist Executable: /usr/bin/osascript '/Users/***/Library/Application Support/SuperDuper!/Scheduled Copies/Backup by Time.scpt' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.econtechnologies.ChronoAgentRemote.plist Executable: /Library/PreferencePanes/ChronoAgent.prefPane/Contents/MacOS/ChronoAgentRemote Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.apple.FolderActions.folders.plist Executable: /usr/bin/osascript -e 'tell application "Folder Actions Dispatcher" to tick' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOCGenerator Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.distortedvista.istatmenusprocessserver.plist Executable: /Library/Application Support/iStat menus/iStatMenusProcessServer Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.privateinternetaccess.osx.PIA-VPN.plist Executable: /Applications/Private Internet Access.app/Contents/MacOS/run.sh --startup Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.amazon.music.plist Executable: /Applications/Amazon apps/Amazon Music.app/Contents/MacOS/Amazon Music Helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.amazon.sendtokindle.launcher.plist Executable: /usr/bin/stkLaunchAgent.sh Details: Exact match found in the whitelist - probably OK 32-bit Applications: 97 32-bit apps Kernel Extensions: /Library/Extensions [Not Loaded] ufsd_NTFS.kext (14.2.288 - SDK 10.5) [Not Loaded] tap.kext (20150118) [Not Loaded] tun.kext (20150118) /System/Library/Extensions [Not Loaded] MicrosoftMouse.kext (5.0) [Not Loaded] HotSync Classic Seize.kext (3.2.1) [Loaded] RIMBBUSB.kext (0.0.68) [Not Loaded] RIMBBVSP.kext (0.0.68) ~/Documents/Dropbox/Misc/Tech/Logitech/LCC Installer.app [Loaded] LogitechHIDDevices.kext (3.9.2 - SDK 10.8) [Loaded] LogitechUnifying.kext (1.3.3 - SDK 10.8) Startup Items: PureFTPD Path: /Library/StartupItems/PureFTPD System Launch Agents: [Not Loaded] 6 Apple tasks [Loaded] 139 Apple tasks [Running] 40 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 51 Apple tasks [Loaded] 128 Apple tasks [Running] 67 Apple tasks Launch Agents: [Running] com.Logitech.Control Center.Daemon.plist (? 5b5e4f6b - installed 2016-07-20) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-08) [Running] com.amazon.sendtokindle.launcher.plist (? d18c2039 - installed 2013-11-18) [Not Loaded] com.bomgar.bomgar-scc-sdcust-login-drone-5D164DCF.plist (? d474c80a - installed 2019-06-28) [Not Loaded] com.bomgar.bomgar-scc-sdcust-login-drone-5D1A61B5.plist (? c1a8dd2b - installed 2019-07-01) [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-02-07) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-24) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2019-10-03) [Other] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2017-10-19) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-09) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-09) [Loaded] com.hp.help.tocgenerator.plist (? 11d191c4 - installed 2009-08-04) [Loaded] com.oracle.java.Java-Updater.plist (? c0d3585b - installed 2017-12-19) [Running] com.privateinternetaccess.osx.PIA-VPN.plist (? 352a723f - installed 2018-05-15) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-07-27) [Running] com.backblaze.bzserv.plist (Backblaze - installed 2019-10-18) [Other] com.bomgar.bomgar-scc-5D164DCF.plist (? 3835dae3 - installed 2019-06-28) [Other] com.bomgar.bomgar-scc-5D1A61B5.plist (? 1b0d8a40 - installed 2019-07-01) [Other] com.caleido.portmap.plist (? 137bd707 - installed 2010-01-06) [Running] com.distortedvista.istatmenusprocessserver.plist (? 86f923f1 - installed 2008-06-05) [Not Loaded] com.econtechnologies.ChronoAgentRemote.plist (? b02ffde3 - installed 2010-07-08) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-09) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02) [Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-12-19) [Not Loaded] mac_service_helper.sh (? 5cfafe41 - installed 2019-06-28) [Not Loaded] mac_service_helper.sh (? 5cfafe41 - installed 2019-07-01) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2013-09-02) [Running] com.amazon.music.plist (? 0 - installed 2017-08-23) [Running] com.apple.FolderActions.enabled.plist (Apple - installed 2020-01-03) [Loaded] com.apple.FolderActions.folders.plist (? 0 - installed 2020-01-03) [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2020-01-03) [Other] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2019-12-16) [Loaded] com.shirtpocket.backupbytime.plist (? 0 - installed 2020-01-03) [Running] com.spotify.webhelper.plist (Spotify - installed 2016-03-16) [Other] ws.agile.1PasswordAgent.plist (? 0 - installed 2016-08-21) Internet Plug-ins: o1dbrowserplugin: 5.41.3.0 (? - installed 2015-12-15) Google Earth Web Plug-in: 6.1 (? - installed 2012-05-07) Default Browser: 537 (Apple - installed 2014-10-10) Flip4Mac WMV Plugin: 3.2.0.16 (? - installed 2013-09-10) AmazonMP3DownloaderPlugin101750: (?) VLC Plugin: 1.1.5 (? - installed 2013-08-24) AdobePDFViewerNPAPI: 15.010.20056 (? - installed 2015-12-18) FlashPlayer-10.6: 30.0.0.154 (Adobe Systems, Inc. - installed 2018-09-06) PDF Browser Plugin: 2.4.4 (? - installed 2016-04-21) Silverlight: 5.1.10411.0 (? - installed 2013-09-10) Flash Player: 30.0.0.154 (Adobe Systems, Inc. - installed 2018-09-06) iPhotoPhotocast: 7.0 (Apple - installed 2013-03-16) googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11) SharePointBrowserPlugin: 14.6.3 (? - installed 2018-04-03) AdobePDFViewer: 15.010.20056 (? - installed 2015-12-18) JavaAppletPlugin: Java 8 Update 161 build 12 (? - installed 2019-10-14) User Internet Plug-ins: WebEx: 1.0 (? - installed 2008-05-09) Audio Plug-ins: BluetoothAudioPlugIn: 1.0 (Apple - installed 2016-08-12) AirPlay: 2.0 (Apple - installed 2014-02-25) AppleAVBAudio: 203.2 (Apple - installed 2014-02-25) iSightAudio: 7.7.3 (Apple - installed 2016-08-12) Safari Extensions: 1Password.safariextz - AgileBits - https://agilebits.com/onepassword (installed 2018-05-14) AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2018-09-11) Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2018-08-02) 3rd Party Preference Panes: AirServer Preferences (installed 2013-03-12) APC PowerChute Personal Edition (installed 2012-05-07) Backblaze Backup (installed 2019-10-18) ChronoAgent (installed 2012-05-07) FinderPop (installed 2008-02-27) Flash Player (installed 2018-07-27) Flip4Mac WMV (installed 2013-03-29) handyPrint (installed 2012-11-04) iStat menus (installed 2008-06-05) Java (installed 2018-01-17) Logitech Control Center (installed 2016-08-21) MacFUSE (installed 2011-04-22) Microsoft Mouse (installed 2012-05-07) NuFile (installed 2006-11-04) Perian (installed 2011-07-23) Xmarks for Safari (installed 2013-01-10) Time Machine: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 499.25 GB - Disk used: 425.26 GB Destinations: S********************2 [Local] (Last used) Total size: 2.00 TB Total number of backups: 183 Oldest backup: 2016-12-28 00:48:17 Last backup: 2020-01-04 13:02:59 Performance: System Load: 1.64 (1 min ago) 1.15 (5 min ago) 0.95 (15 min ago) Nominal I/O speed: 1.32 MB/s File system: 50.98 seconds Write speed: 51 MB/s Read speed: 62 MB/s CPU Usage Snapshot: Type Overall System 1 % User 3 % Idle 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 7.06 % (Etresoft, Inc.) WindowServer 2.04 % (Apple) CalendarAgent 1.62 % (Apple) bzfilelist 1.48 % (Backblaze) kernel_task 0.94 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (8) 1.06 GB (Mozilla Corporation) firefox 743 MB (Mozilla Corporation) kernel_task 687 MB (Apple) EtreCheckPro 464 MB (Etresoft, Inc.) Google Chrome Helper (3) 194 MB (Google, Inc.) Top Processes Snapshot by Energy Use: Energy (0-100) ( - ) WindowServer 2 (Apple) plugin-container (8) 1 (Mozilla Corporation) EEventManager 1 (Seiko Epson Corporation) launchd (6) 0 (Apple) firefox 0 (Mozilla Corporation) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.76 GB Used RAM: 4.77 GB Cached files: 1.47 GB Available RAM: 3.23 GB Swap Used: 0 B Clean up: /Library/LaunchAgents/com.bomgar.bomgar-scc-sdcust-login-drone-5D1A61B5.plist /Users/***/bomgar-scc-20190701-124036/Bomgar Support Client.app/Contents/MacOS/sdcust Executable not found /Library/LaunchDaemons/com.bomgar.bomgar-scc-5D164DCF.plist /Users/***/bomgar-scc-20190628-102636/Bomgar Support Client.app/Contents/MacOS/sdcust Executable not found /Library/LaunchDaemons/com.caleido.portmap.plist /usr/sbin/portmap Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found ~/Library/LaunchAgents/ws.agile.1PasswordAgent.plist ~/Library/Application Support/1Password/Agent/1PasswordAgent.app/Contents/MacOS/1PasswordAgent Executable not found /Library/LaunchDaemons/com.bomgar.bomgar-scc-5D1A61B5.plist /Users/***/bomgar-scc-20190701-124036/Bomgar Support Client.app/Contents/MacOS/sdcust Executable not found /Library/LaunchAgents/com.bomgar.bomgar-scc-sdcust-login-drone-5D164DCF.plist /Users/***/bomgar-scc-20190628-102636/Bomgar Support Client.app/Contents/MacOS/sdcust Executable not found Diagnostics Information (past 7 days): 2020-01-04 12:53:10 Dropbox.app Crash Executable: /Volumes/V****E/D*********p Details: abort() called 2020-01-03 16:58:47 Microsoft PowerPoint.app Hang Executable: /Applications/Microsoft Office/*/Microsoft PowerPoint.app 2020-01-03 16:58:46 Microsoft Word.app Hang Executable: /Applications/Microsoft Office 2011/Microsoft Word.app End of report