EtreCheck version: 5.6 (5212) Report generated: 2020-08-10 16:59:02 Download EtreCheck from https://etrecheck.com Runtime: 8:47 Performance: Below Average Sandbox: Enabled Full drive access: Enabled Problem: Beachballing Description: Even after Erasing the HD and reloading the OS, the Mac begins to slow down and starts â beachballingâ and becomes unresponsive. Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Low performance - EtreCheck report took an unusually long time to run. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2.30 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 139.95 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.08 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 139.95 GB used, 847.68 GB available, 843.85 GB free) APFS Mount point: /System/Volumes/Data disk1s3 - Recovery [Recovery] 1000.00 GB (Shared - 529 MB used, 843.85 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 843.85 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.08 GB used, 847.68 GB available, 843.85 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.6 (19G73) Time since boot: About an hour Notifications: Microsoft Update Assistant.app one notification EtreCheckPro.app one notification EtreCheck.app one notification Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.intego.netupdate.installer.plist Executable: /Library/Intego/netupdated.bundle/Contents/MacOS/NetUpdate Installer.app/Contents/MacOS/NetUpdate Installer Launchd: /Library/LaunchAgents/com.intego.commonservices.uninstaller.plist Executable: /Library/Intego/Intego Uninstaller.app/Contents/MacOS/Intego Uninstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent Running app: com.macpaw.CleanMyMac4.HealthMonitor Running app: com.macpaw.CleanMyMac4.Menu System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 166 Apple tasks [Running] 130 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 175 Apple tasks [Running] 127 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-04) [Other] com.intego.commonservices.uninstaller.plist (? 0 - installed ) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-08-04) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-08-04) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.intego.netupdate.installer.plist (? 0 - installed ) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (? 0 - installed ) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-04) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-04) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-08-04) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-07-13) User Login Items: [Not Loaded] NordVPNLauncher (App Store - installed 2020-08-04) Modern Login Item /Applications/NordVPN IKE.app/Contents/Library/LoginItems/NordVPNLauncher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-08-04) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-08-04) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-08-09) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: AdobePDFViewer: 20.009.20063 (Adobe Systems, Inc. - installed 2020-05-04) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-05-04) Backup: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1000.00 GB - Disk used: 156.14 GB Destinations: B*****p [Local] (Last used) Total size: 0 B Total number of backups: 3 Oldest backup: 2020-06-17 09:09:30 Last backup: 2020-07-21 20:32:00 3 local snapshots Oldest local snapshot: 2020-08-09 16:51:54 Last local snapshot: 2020-08-10 16:33:55 Performance: System Load: 1.81 (1 min ago) 1.74 (5 min ago) 1.83 (15 min ago) Nominal I/O speed: 7.24 MB/s File system: 75.84 seconds Write speed: 42 MB/s Read speed: 43 MB/s CPU Usage Snapshot: Type Overall System: 9 % User: 5 % Idle: 86 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 36.06 % (?) nsurlsessiond 9.41 % (Apple) EtreCheck 5.36 % (App Store) cloudd 3.16 % (Apple) Finder 2.17 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 488 MB (App Store) Safari 134 MB (Apple) accountsd 85 MB (Apple) photoanalysisd 83 MB (Apple) Finder 82 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 31 MB / 217 KB (?) com.apple.WebKit.Networking.xpc 375 KB / 337 KB (Apple) com.apple.iCloudHelper.xpc 116 KB / 8 KB (Apple) CalendarAgent 7 KB / 4 KB (Apple) SystemUIServer 0 B / 64 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 534 MB Used RAM: 5.64 GB Cached files: 1.83 GB Available RAM: 2.36 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-08-04 MRTConfigData (1.64) 2020-08-04 Gatekeeper Configuration Data (181) 2020-08-04 Microsoft Office for Mac (16.16.20071300) 2020-08-04 Microsoft AutoUpdate (4.25.20071300) 2020-08-04 Adobe Acrobat Reader DC (Continuous) (20.009.20063) 2020-08-04 EPSON Printer Software Update (3.3) 2020-08-04 Countdowns (1.3.2) 2020-08-04 Mahjong Solitaire Epic (2.4.5) 2020-08-04 NordVPN IKE (5.6.1) 2020-08-05 Mac Internet Security X9 (1.0) 2020-08-05 com.intego.virusbarrier.static-encyclopedia (1.0) 2020-08-05 com.intego.virusbarrier.definitions 2020-08-07 XProtectPlistConfigData (2128) 2020-08-07 Command Line Tools for Xcode (11.5) 2020-08-08 WhatsApp (2.2031.5) 2020-08-10 EtreCheck (5.6) Clean up: /Library/LaunchAgents/com.intego.commonservices.uninstaller.plist /Library/Intego/Intego Uninstaller.app/Contents/MacOS/Intego Uninstaller Executable not found Diagnostics Information (past 7-30 days): End of report