EtreCheck version: 5.4.3 (5052) Report generated: 2019-10-22 10:44:02 Download EtreCheck from https://etrecheck.com Runtime: 3:13 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Low disk space - This machine is running low on free hard drive space. High battery cycle count - Your battery may be losing capacity. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Air (11-inch, Early 2015) MacBook Air Model: MacBookAir7,1 1 1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core 4 RAM - Not upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600  BANK 1/DIMM0 - 2 GB DDR3 1600  Battery: Health = Normal - Cycle count = 977 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1366 x 768 Drives: disk0 - APPLE SSD AP0128H 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 121.02 GB disk1 [APFS Virtual drive] 121.02 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 103.29 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) Mounted Volumes: disk1s1 - Macintosh HD 121.02 GB (Shared - 103.29 GB used - 14.91 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 121.02 GB (Shared - 2.15 GB used - 14.91 GB free) APFS Mount point: /private/var/vm Network: Interface en3: Thunderbolt Ethernet Interface en5: iPhone Interface en4: iPad Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS High Sierra 10.13.6 (17G8037) Time since boot: About an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: Malwarebytes 32-bit Applications: 5 32-bit apps System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 160 Apple tasks [Running] 119 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 188 Apple tasks [Running] 110 Apple tasks Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-10-03) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-10-03) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-09-23) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-21) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-10-03) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2018-03-09) User Login Items: ShazamHelper (App Store - installed 2019-09-11) (Modern Login Item - /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app) StartUpHelper (Spotify - installed 2018-12-06) (Modern Login Item - /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app) Internet Plug-ins: Default Browser: (? - installed 2019-10-19) FlashPlayer-10.6: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-09) Flash Player: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-09) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-10-05) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2019-10-05) AirPlay: 2.0 (Apple - installed 2019-10-05) AppleAVBAudio: 683.1 (Apple - installed 2019-10-05) BridgeAudioSP: 4.69.2 (Apple - installed 2019-10-05) iSightAudio: 7.7.3 (Apple - installed 2019-10-05) Safari Extensions: iTubeDownloader - Ysanna John (installed 2019-08-24) 3rd Party Preference Panes: Flash Player (installed 2019-09-23) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 1.36 (1 min ago) 1.54 (5 min ago) 1.63 (15 min ago) Nominal I/O speed: 6.50 MB/s File system: 50.09 seconds Write speed: 67 MB/s Read speed: 893 MB/s CPU Usage Snapshot: Type Overall System 16 % User 45 % Idle 39 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 173.38 % (?) Google Chrome Helper (GPU) 31.06 % (Google, Inc.) Google Chrome 27.58 % (Google, Inc.) EtreCheck 4.45 % (App Store) corespotlightd 2.29 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 450 MB (App Store) Google Chrome 140 MB (Google, Inc.) Google Chrome Helper (GPU) 108 MB (Google, Inc.) Pages 62 MB (App Store) Notes 56 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 96 KB / 33 KB (?) Notes 58 KB / 28 KB (Apple) SystemUIServer 0 B / 88 B (Apple) com.apple.siri.ClientFlow.ClientScripter 0 B / 0 B (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 26 MB Used RAM: 3.21 GB Cached files: 786 MB Available RAM: 812 MB Swap Used: 185 MB Software Installs (past 30 days): Install Date Name (Version) 2019-10-01 XProtectPlistConfigData (2106) 2019-10-01 MRTConfigData (1.50) 2019-10-05 Security Update 2019-005 (10.13.6) 2019-10-09 Adobe Flash Player 2019-10-09 Slack (4.1.0) 2019-10-14 SPANISH (216.91.7) 2019-10-14 WhatsApp (0.3.4941) 2019-10-14 Open All Files (1.0.5) 2019-10-19 EtreCheck (5.4.3) 2019-10-19 Safari (13.0.2) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report