EtreCheckPro version: 6.4.3 (6E010)
Report generated: 2021-04-16 09:45:48
Download EtreCheckPro from https://etrecheck.com
Runtime: 5:12
Performance: Poor

Problem: Computer is too slow

Major Issues:
  Anything that appears on this list needs immediate attention. 
  No Time Machine backup - Time Machine backup not found.
  Failing hard drive - This computer has a hard drive that appears to be failing.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  iMac (Retina 5K, 27-inch, 2017)
  iMac Model: iMac18,3
  3.5 GHz Quad-Core Intel Core i5 (i5-7600) CPU: 4-core
  8 GB RAM - Upgradeable
    BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400  
    BANK 0/DIMM1 - Empty   
    BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400  
    BANK 1/DIMM1 - Empty   

Video Information:
  Radeon Pro 575 - VRAM: 4 GB
    iMac (built-in) 5120 x 2880

Drives:
  disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x2 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 - Untitled (Journaled HFS+) 27.55 GB (116 MB used)

  disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) 
  Internal SATA 6 Gigabit Serial ATA
    disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk1s2 [APFS Container] 1000.00 GB
      disk2 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes)
        disk2s1 - U*************a (APFS) [APFS Virtual drive] (Shared - 43.15 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 328 MB used)
        disk2s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)
        disk2s5 (APFS) [APFS Container] (Shared - 15.05 GB used)
          disk2s5s1 - Untitled (APFS) [APFS Snapshot] (Shared - 15.05 GB used)
        disk2s6 - Update (APFS) (Shared - 852 KB used)

Mounted Volumes:
  disk0s2 - Untitled
    27.55 GB (116 MB used, 27.60 GB available, 27.44 GB free)
    Journaled HFS+
    Mount point: /Volumes/Untitled

  disk2s1 - U*************a [APFS Virtual drive]
    1000.00 GB (Shared - 43.15 GB used, 937.35 GB available, 936.35 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk2s2 - Preboot [APFS Preboot]
    1000.00 GB (Shared - 328 MB used, 936.35 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk2s4 - VM [APFS VM]
    1000.00 GB (Shared - 4.30 GB used, 936.35 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk2s5s1 - Untitled [APFS Snapshot]
    1000.00 GB (Shared - 15.05 GB used, 937.35 GB available, 936.35 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk2s6 - Update
    1000.00 GB (Shared - 852 KB used, 936.35 GB free)
    APFS
    Mount point: /System/Volumes/Update

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 2.25 GB available

System Software:
  macOS Big Sur 11.2.3 (20D91) 
  Time since boot: Less than an hour

Notifications:
  Creative Cloud.app
    one notification

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
    Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
    Details: Exact match found in the legitimate list - probably OK

  Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd
    Details: Restrictive app permissions - possibly adware

  Apps: 1


Kernel Extensions:
  /Library/Extensions
    [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14)

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  181 Apple tasks
  [Running]  133 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  180 Apple tasks
  [Running]  143 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-24)
  [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-03-02)
  [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-15)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-15)
  [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2021-02-23)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-03-02)
  [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-15)
  [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc  - installed 2021-02-04)

User Launch Agents:
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-15)
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-02-18)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05)

User Login Items:
  [Running] 1Password Extension Helper (App Store - installed 2021-02-18)
    Modern Login Item
    /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app

  [Loaded] 1Password Launcher (App Store - installed 2021-02-18)
    Modern Login Item
    /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app

  [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-03-13)
    Application
    /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app

  [Running] Dropbox (Dropbox, Inc. - installed 2021-04-14)
    Application
    /Applications/Dropbox.app

Internet Plug-ins:
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-13)
  AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-03-02)
  AdobePDFViewer: 21.001.20145 (Adobe Systems, Inc. - installed 2021-03-13)

Safari Extensions:
  1Password (App Store - installed 2021-02-18)

Backup:
  Time Machine Not Configured!

Performance:
  System Load: 1.97 (1 min ago) 1.74 (5 min ago) 1.20 (15 min ago)
  Nominal I/O speed: 3.92 MB/s
  File system: 121.34 seconds (timed out)
  Write speed: 27 MB/s
  Read speed: 0 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 10 %
  User: 13 %
  Idle: 77 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Dropbox (3) 40.76 % (Dropbox, Inc.)
  EtreCheckPro 34.90 % (Etresoft, Inc.)
  WindowServer 10.82 % (Apple)
  kernel_task 7.14 % (Apple)
  Google Chrome Helper (Renderer) (6) 4.10 % (Google, Inc.)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheckPro 800 MB (Etresoft, Inc.)
  Dropbox (3) 424 MB (Dropbox, Inc.)
  Google Chrome Helper (Renderer) (6) 386 MB (Google, Inc.)
  Adobe CEF Helper (Renderer) 183 MB (Adobe Inc.)
  com.apple.appkit.xpc.openAndSavePanelService (3) 165 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Dropbox 136 KB / 844 KB (Dropbox, Inc.)
  Mail 239 KB / 19 KB (Apple)
  mDNSResponder 71 KB / 43 KB (Apple)
  cloudd 15 KB / 5 KB (Apple)
  apsd 4 KB / 13 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  Dropbox (3) 10 (Dropbox, Inc.)
  WindowServer 4 (Apple)
  fseventsd 3 (Apple)
  mds 1 (Apple)
  mdsync 1 (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 18 MB
  Used RAM: 5.17 GB
  Cached files: 2.81 GB

  Available RAM: 2.83 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2021-02-17 macOS
  2021-02-17 macOS Installer Notification (2.0)
  2021-02-17 Gatekeeper Configuration Data (181)
  2021-02-17 Chinese Word List Update (5.40)
  2021-02-17 Security Update 2019-005 (10.12.6)
  2021-02-17 Safari (12.1.2)
  2021-02-17 iTunes (12.8.2)
  2021-02-18 1Password 7 (7.7)
  2021-02-18 iTunes Device Support Update
  2021-02-22 macOS Mojave (10.14.6)
  2021-02-22 SU_TITLE
  2021-02-22 CompatibilityNotificationData (1.0.6)
  2021-02-22 macOS Supplemental Update (10.14.6)
  2021-02-22 macOS Mojave Security Update 2021-002 (10.14.6)
  2021-02-23 macOS Big Sur (11.2.1)
  2021-02-23 macOS 11.2.1 (11.2.1)
  2021-02-24 Adobe Acrobat DC (Continuous) (21.001.20135)
  2021-03-04 Adobe Acrobat DC (21.001.20142) (21.001.20142)
  2021-03-13 Adobe Acrobat DC (21.001.20145) (21.001.20145)
  2021-03-28 Voice Update - Catherine (1.14.4)
  2021-03-30 macOS 11.2.3 (11.2.3)
  2021-03-30 MRTConfigData (1.76)
  2021-04-05 XProtectPlistConfigData (2143)

Diagnostics Information (past 7-30 days):

End of report