EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-03-15 09:06:54 Download EtreCheckPro from https://etrecheck.com Runtime: 4:49 Performance: Good Problem: Computer is restarting Description: The computer keeps restarting for no reason. It happens every night, b ut also during the day. A reason for the restart isnâ t given. Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.05 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 297 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - M*********************s (APFS) [APFS Virtual drive] (Shared - 240.90 GB used) disk1s6 - Update (APFS) (Shared - 3 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.05 GB used, 743.88 GB available, 738.62 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 297 MB used, 738.62 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 738.62 GB free) APFS Mount point: /System/Volumes/VM disk1s5 - M*********************s [APFS Virtual drive] 1000.00 GB (Shared - 240.90 GB used, 743.88 GB available, 738.62 GB free) APFS Mount point: /System/Volumes/Data disk1s6 - Update 1000.00 GB (Shared - 3 MB used, 738.62 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 5.02 GB available System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 3 System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 190 Apple tasks [Running] 124 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 192 Apple tasks [Running] 131 Apple tasks [Other] One Apple task User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) User Login Items: [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2019-06-23) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app Backup: Auto backup: Yes Destinations: S***********************e [Local] (Last used) Total size: 2.00 TB Total number of backups: 89 Oldest backup: 2019-06-24 12:42:53 Last backup: 2021-03-14 13:25:05 13 local snapshots Oldest local snapshot: 2021-03-14 09:08:04 Last local snapshot: 2021-03-15 08:59:16 Performance: System Load: 1.22 (1 min ago) 1.34 (5 min ago) 0.84 (15 min ago) Nominal I/O speed: 0.11 MB/s File system: 27.44 seconds Write speed: 72 MB/s Read speed: 78 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.90 % (Etresoft, Inc.) WindowServer 5.36 % (Apple) kernel_task 1.35 % (Apple) Google Chrome Helper (Renderer) (5) 0.30 % (Google, Inc.) bluetoothd 0.20 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (5) 651 MB (Google, Inc.) EtreCheckPro 536 MB (Etresoft, Inc.) Google Chrome 374 MB (Google, Inc.) MTLCompilerService (17) 298 MB (Apple) mds_stores 206 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 184 KB / 69 KB (Apple) apsd 7 KB / 21 KB (Apple) netbiosd 2 KB / 354 B (Apple) rapportd 1 KB / 587 B (Apple) softwareupdated 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) launchd 0 (Apple) Google Chrome Helper (2) 0 (Google, Inc.) Google Chrome 0 (Google, Inc.) mds 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 31 MB Used RAM: 4.13 GB Cached files: 3.84 GB Available RAM: 3.87 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-03-13 macOS 11.2.3 (11.2.3) 2021-03-13 MRTConfigData (1.75) 2021-03-13 XProtectPlistConfigData (2141) Diagnostics Information (past 7-30 days): 2021-03-14 20:58:54 Kernel Panic (5 times) Details: panic(cpu 0 caller 0xffffff80197fe407): "AMDFramebufferVIB::setPowerSt ate(0xffffff937acc7000 : 0xffffff7fb987c2bc, 0 -> 1) timed out after 4 5667 ms"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources /xnu/xnu-7195.81.3/iokit/Kernel/IOServicePM.cpp:5382 2021-03-13 20:44:30 lsd Crash Executable: /usr/libexec/lsd Details: dyld3 mode savedDB WAS seeded, newDB WAS NOT seeded. Failed attempting to remap d atabase, abort to trigger seeding. Error: Error Domain=NSOSStatusError Domain Code=-9496 "kCSStoreBadDataErr" UserInfo={Line=204, Checksum=2, ZeroedRanges=( "0x326000-0x337FFF (74 KB)" ), NSDebugDescription=kCSStoreBadDataErr, NSURL=file:/var/folders/zz/z yxvpxvq6csfxvn_n0000000000000/0/com.apple.LaunchServices.dv/com.apple. LaunchServices-2543-v2.csstore} abort() called End of report