EtreCheckPro version: 6.8.4 (68040)
Report generated: 2024-03-09 07:57:38
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:33
Performance: Good

Problem: Computer is too slow
Description: 
Slow to start up. Slow while using different applications, but particu
larly slow when changing from using one app to another.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  No Time Machine backup - Time Machine backup not found.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  System modifications - There are a large number of system modifications running in the background.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  iMac (Retina 4K, 21.5-inch, 2017)
    Status: Supported
  iMac Model: iMac18,2
  3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core
  8 GB RAM - Upgradeable by an Apple Authorized Service Provider
    BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400  
    BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400  

Video Information:
  Radeon Pro 560 - VRAM: 4 GB
    iMac (built-in) 4096 x 2304

Drives:
  disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) 
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Fusion Drive] 1000.00 GB
      disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
        disk2s1 - M*****************a (APFS) [APFS Virtual drive] (381.32 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (2.15 GB used)
        disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used)
        disk2s4 - VM (APFS) [APFS VM] (3.22 GB used)
        disk2s5 (APFS) [APFS Container] (9.33 GB used)
          disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (9.33 GB used)
        disk2s6 - Update (APFS) (16 MB used)

  disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x2 NVM Express
    disk1s1 - EFI [EFI] 315 MB
    disk1s2 [APFS Fusion Drive] 27.69 GB
      disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
        disk2s1 - M*****************a (APFS) [APFS Virtual drive] (381.32 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (2.15 GB used)
        disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used)
        disk2s4 - VM (APFS) [APFS VM] (3.22 GB used)
        disk2s5 (APFS) [APFS Container] (9.33 GB used)
          disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (9.33 GB used)
        disk2s6 - Update (APFS) (16 MB used)

  disk3 - WD My Passport 25F3 1.02 TB
  External USB 5 Gbit/s USB
    disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk3s2 - b*********c (Mac OS Extended (Case-sensitive, Journaled)) 1.02 TB (827.98 GB used)

Mounted Volumes:
  disk2s1 - M*****************a [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Fusion drive
    Used: 381.32 GB
    Shared values
      Size: 1.03 TB
      Free: 625.96 GB
      Available: 633.74 GB

  disk2s2 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Fusion drive
    Used: 2.15 GB
    Shared values
      Size: 1.03 TB
      Free: 625.96 GB

  disk2s4 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Fusion drive
    Used: 3.22 GB
    Shared values
      Size: 1.03 TB
      Free: 625.96 GB

  disk2s5s1 - Macintosh HD [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Fusion drive
    Read-only: Yes
    Used: 9.33 GB
    Shared values
      Size: 1.03 TB
      Free: 625.96 GB
      Available: 633.74 GB

  disk2s6 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Fusion drive
    Used: 16 MB
    Shared values
      Size: 1.03 TB
      Free: 625.96 GB

  disk3s2 - b*********c
    Filesystem: Mac OS Extended (Case-sensitive, Journaled)
    Mount point: /Volumes/b*********c
    Owners enabled: No
    Used: 827.98 GB
    Size: 1.02 TB
    Free: 195.85 GB
    Available: 196.10 GB

USB:
  USB30Bus
    Western Digital - My Passport 25F3
    Apple Inc. - Magic Trackpad
    Apple, Inc. - Keyboard Hub
      Apple, Inc - Apple Keyboard
    Broadcom Corp. - Bluetooth USB Host Controller
    Apple Inc. - FaceTime HD Camera (Built-in)


Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: iPhone
  Interface bridge0: Thunderbolt Bridge

  Screen sharing: Enabled

System Software:
  macOS Ventura 13.6.4 (22G513) 
  Time since boot: About an hour

Notifications:
  EtreCheckPro.app
    one notification

  Lightshot Screenshot.app
    one notification

  Google Chrome Helper (Alerts).app
    15 notifications

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

  Screen sharing: Enabled

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.audiojinglex.soundtree.agent.plist
    Executable: /Library/Audio/Plug-Ins/HAL/Audiojingle.driver/Contents/Resources/Audiojingleagent.xpc/Contents/MacOS/Audiojingleagent
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.audiojinglex.soundtree.agent.plist
    Executable: /Library/Audio/Plug-Ins/HAL/Audiojingle.driver/Contents/Resources/Audiojingleagent.xpc/Contents/MacOS/Audiojingleagent
    Details: Exact match found in the legitimate list - probably OK

  Apps: 2

System Extensions:
  [Blocked] ProtonVPN OpenVPN - version 3.3.3 (ProtonVPN AG - 2023-09-08)
    Application: /Applications/ProtonVPN.app - version 3.3.3 (ProtonVPN AG - 2023-10-25)

  [Blocked] ProtonVPN WireGuard - version 3.3.3 (ProtonVPN AG - 2023-09-08)
    Application: /Applications/ProtonVPN.app - version 3.3.3 (ProtonVPN AG - 2023-10-25)

Kernel Extensions:
  /Applications/Wondershare Video Converter Ultimate.app
    [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6)

  /Library/Extensions
    [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14)
    [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8)
    [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9)

  ~/Library/Mobile Documents/com~apple~CloudDocs/Desktop/Solstice Client.app
    [Not Loaded] SolsticeAudioDevice.kext - com.osxkernel.SolsticeAudioDevice (1.0 - SDK 10.10)

System Launch Daemons:
  [Not Loaded]  39 Apple tasks
  [Loaded]  183 Apple tasks
  [Running]  165 Apple tasks
  [Other]  3 Apple tasks

System Launch Agents:
  [Not Loaded]  22 Apple tasks
  [Loaded]  178 Apple tasks
  [Running]  197 Apple tasks

Launch Daemons:
  [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-07-11)
    Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator

  [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-07-11)
    Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper

  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-21)
    Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer

  [Loaded] com.audiojinglex.soundtree.agent.plist (Not signed - installed 2018-08-01)
    Executable: /Library/Audio/Plug-Ins/HAL/Audiojingle.driver/Contents/Resources/Audiojingleagent.xpc/Contents/MacOS/Audiojingleagent

  [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-02-16)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
    Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-02-16)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

  [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2015-08-08)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-20)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

  [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-10-11)
    

  [Not Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2019-07-21)
    Executable: /Library/PrivilegedHelperTools/com.tunnelbear.mac.tbeard

  [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-10-12)
    Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:
  [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-07-11)
    Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper

  [Loaded] com.audiojinglex.soundtree.agent.plist (Not signed - installed 2018-08-01)
    Executable: /Library/Audio/Plug-Ins/HAL/Audiojingle.driver/Contents/Resources/Audiojingleagent.xpc/Contents/MacOS/Audiojingleagent

  [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-02-15)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
    Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-02-16)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

User Launch Agents:
  [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2024-01-25)
    Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic

  [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-03-06)
    Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2

  [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-07)
    <Empty>

  [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-07)
    <Empty>

  [Not Loaded] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2019-07-21)
    Executable: ~/Library/Application Support/TunnelBear/com.tunnelbear.mac.tbeara

User Login Items:
  [Running] Dropbox (Dropbox, Inc. - installed 2024-03-07)
    Application
    /Applications/Dropbox.app

  [Not Loaded] 85C27NK92C.com.flexibits.fantastical2.mac.helper (App Store - installed 2023-12-26)
    Modern Login Item
    /Applications/Fantastical.app/Contents/Library/LoginItems/85C27NK92C.com.flexibits.fantastical2.mac.helper.app

  [Running] Google Chrome (Google LLC - installed 2024-03-09)
    Application
    /Applications/Google Chrome.app

  [Not Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2023-10-25)
    Modern Login Item
    /Applications/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app

  [Not Loaded] StartUpHelper (Spotify - installed 2023-04-04)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

  [Not Loaded] TunnelBearHelper (TunnelBear, Inc. - installed 2019-07-21)
    Modern Login Item
    /Applications/TunnelBear.app/Contents/Library/LoginItems/TunnelBearHelper.app

  [Not Loaded] WhatsApp Login Helper (App Store - installed 2023-12-26)
    Modern Login Item
    /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

  [Not Loaded] LaunchAtLoginHelperFree (App Store - installed 2018-12-09)
    Modern Login Item
    /Applications/myTuner Radio.app/Contents/Library/LoginItems/LaunchAtLoginHelperFree.app

Applications:
  499 apps
  51 x86-only apps
  9 unsigned apps

App Extensions:
  Widgets:
    FantasticalWidgets - /Applications/Fantastical.app

  Safari extensions:
    Notion Web Clipper Extension - /Applications/Notion Web Clipper.app

  Plugins:
    FxAnalyzer - /Applications/Motion.app
    BluRayH264Encoder - /Applications/Final Cut Pro.app
    Intents Extension - /Applications/Fantastical.app
    DolbyDigitalEncoder - /Applications/Motion.app
    Fantastical App Intents - /Applications/Fantastical.app

  File providers:
    Dropbox - /Applications/Dropbox.app

  Share services:
    Evernote - /Applications/Evernote.app
    Dropbox Transfer - /Applications/Dropbox.app
    Add to Fantastical - /Applications/Fantastical.app
    OneNote - /Applications/Microsoft OneNote.app

  Finder sync extensions:
    Dropbox Finder Extension - /Applications/Dropbox.app

  QuickLook Previews:
    MainStageQuickLook - /Applications/MainStage.app
      com.apple.mainstage.concert *.concert
    EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app
      com.etresoft.etrecheck4 *.etrecheck

  QuickLook Previews (legacy):
    GraphPad Prism - /Applications/Prism 9.app
      com.graphpad.prism.xmldocument *.pzfx
      com.graphpad.prism.unsaveddocumentbackup *.pzb2
      com.graphpad.prism.document *.pzf
      com.graphpad.prism.templatedocument *.pzt
      com.graphpad.prism.backup *.pzb
      com.graphpad.prism.methoddocument *.pzm
    DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator
      com.adobe.illustrator.ai-image *.ai
      public.text
      org.oasis-open.opendocument.spreadsheet *.ods
      org.oasis-open.opendocument.presentation *.odp
      com.adobe.encapsulated-postscript *.eps

Internet Plug-ins:
  AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2020-12-08)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-12-08)

Audio Plug-ins:
  AppleAES3Audio: 3.0 (Apple - installed 2023-12-04)
  MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-08)
  Audiojingle: 1.6.0 (? - installed 2018-08-01)

Backup:
  Time Machine Not Configured!

Performance:
  System Load: 2.62 (1 min ago) 1.84 (5 min ago) 1.56 (15 min ago)
  Nominal I/O usage: 6.58 MB/s
  File system: 23.68 seconds
  Write speed: 663 MB/s
  Read speed: 1327 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 6 %
  User: 16 %
  Idle: 78 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Google Chrome Helper (Renderer) (19) 22.54 % (Google LLC)
  EtreCheckPro 13.72 % (Etresoft, Inc.)
  Google Chrome 8.12 % (Google LLC)
  WindowServer 6.30 % (Apple)
  Google Chrome Helper (GPU) 5.36 % (Google LLC)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Google Chrome Helper (Renderer) (20) 1.82 GB (Google LLC)
  EtreCheckPro 507 MB (Etresoft, Inc.)
  Google Chrome 226 MB (Google LLC)
  Google Chrome Helper (4) 111 MB (Google LLC)
  com.apple.appkit.xpc.openAndSavePanelService (3) 110 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 2 MB / 447 KB (Apple)
  Spotify 2 MB / 87 KB (Spotify)
  AirPlayXPCHelper 1 MB / 501 KB (Apple)
  apsd 163 KB / 446 KB (Apple)
  rapportd 253 KB / 154 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 7 (Apple)
  Google Chrome Helper (Renderer) (20) 3 (Google LLC)
  Google Chrome Helper (GPU) 2 (Google LLC)
  Google Chrome 1 (Google LLC)
  mdbulkimport (2) 1 (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 310 MB
  Used RAM: 5.79 GB
  Cached files: 1.91 GB

  Available RAM: 2.21 GB
  Swap Used: 243 MB

Software Installs (past 60 days):
  Install Date Name (Version)
  2024-01-26 Mobile Device (1.0.0.0)
  2024-02-06 macOS 13.6.4 (13.6.4)
  2024-02-14 Safari (17.3.1)
  2024-02-16 Microsoft AutoUpdate (4.68.24021416)
  2024-03-02 Lightshot Screenshot (2.22)
  2024-03-07 XProtectPlistConfigData (2188)
  2024-03-07 XProtectPayloads (128)

Diagnostics Information (past 60 days):
  2024-03-05 10:45:28 Lightshot Screenshot.app High CPU Use
    First occurrence: 2024-03-05 10:48:17
    Executable: /Applications/Lightshot Screenshot.app


End of report