EtreCheckPro version: 6.7.1 (67011) Report generated: 2022-09-19 16:05:43 Download EtreCheckPro from https://etrecheck.com Runtime: 12:18 Performance: Poor Problem: Beachballing Description: I have loads of storage space and do not run many programs at the same time; however, since the upgrade to Monterey, my computer spends an i nordinate amount of time with the spinning beach ball. I think itâ s ma inly Adobe, MS Word and MS Excel that cause it but it is super frustra ting. Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) Status: Supported iMac Model: iMac19,2 3.6 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (149.07 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (716 MB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (5.37 GB used) disk1s5 (APFS) [APFS Container] (15.48 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.48 GB used) disk1s6 - Update (APFS) (5 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 149.07 GB Shared values Size: 1000.00 GB Free: 828.03 GB Available: 837.16 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 716 MB Shared values Size: 1000.00 GB Free: 828.03 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 5.37 GB Shared values Size: 1000.00 GB Free: 828.03 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.48 GB Shared values Size: 1000.00 GB Free: 828.03 GB Available: 837.16 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 5 MB Shared values Size: 1000.00 GB Free: 828.03 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.6 (21G115) Time since boot: About 8 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Symantec Unsigned Files: Launchd: /Library/LaunchDaemons/com.symantec.sharedsettings.MES.plist Executable: /Library/Application Support/Symantec/Silo/MES/DomainSettings/SymSharedSettingsd Details: Exact match found in the legitimate list - probably OK Old Applications: 2 x86-only apps System Extensions: [Running] SymantecEndpointSecurity - version 9.1.0 (NortonLifeLock, Inc. - 2022-09-18) Application: /Applications/Norton 360.app - version 9.1.0 (NortonLifeLock, Inc. - 2022-09-18) Description: [placeholder]Symantec Endpoint Security system extension[placeholder] System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 192 Apple tasks [Running] 151 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 170 Apple tasks [Running] 170 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-08-19) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-08-19) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2022-08-19) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-09-18) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-09-18) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-09-18) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-08-19) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-09-06) [Loaded] com.norton.servicemanager.daemon.MES.plist (NortonLifeLock, Inc. - installed 2022-08-19) [Loaded] com.symantec.SymLUHelper.MES.plist (NortonLifeLock, Inc. - installed 2022-08-19) [Loaded] com.symantec.UninstallerToolHelper.MES.plist (NortonLifeLock, Inc. - installed 2022-08-19) [Running] com.symantec.dsp.nortonaggregatord.MES.plist (NortonLifeLock, Inc. - installed 2022-08-19) [Other] com.symantec.liveupdate.daemon.MES.plist (NortonLifeLock, Inc. - installed 2022-08-19) [Running] com.symantec.sharedsettings.MES.plist (Not signed - installed 2022-08-19) [Running] com.symantec.symdaemon.MES.plist (NortonLifeLock, Inc. - installed 2022-08-19) [Loaded] com.symantec.symqual.detail.MES.plist (NortonLifeLock, Inc. - installed 2022-08-19) [Loaded] com.symantec.symqual.panicreporter.MES.plist (NortonLifeLock, Inc. - installed 2022-08-19) [Loaded] com.symantec.symqual.submit.MES.plist (NortonLifeLock, Inc. - installed 2022-08-19) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-08-19) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-08-19) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-09-18) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-09-18) [Loaded] com.norton.nsm-app.MES.plist (NortonLifeLock, Inc. - installed 2022-08-19) [Running] com.symantec.uiagent.application.MES.plist (NortonLifeLock, Inc. - installed 2022-08-19) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-09-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-09-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] WeatherWidgetFreeHelper (App Store - installed 2022-08-19) Modern Login Item /Applications/Weather Widget free.app/Contents/Library/LoginItems/WeatherWidgetFreeHelper.app [Loaded] Mail (Apple - installed 2022-08-24) Application /System/Applications/Mail.app Internet Plug-ins: AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2022-08-19) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-08-19) Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) Backup: Time Machine Not Configured! Performance: System Load: 1.33 (1 min ago) 1.28 (5 min ago) 1.33 (15 min ago) Nominal I/O usage: 1.42 MB/s File system: 121.24 seconds (timed out) Write speed: 28 MB/s Read speed: 31 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 6 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.64 % (Etresoft, Inc.) WindowServer 5.10 % (Apple) find (2) 3.40 % (Apple) kernel_task 2.25 % (Apple) launchd 1.40 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 663 MB (Etresoft, Inc.) AppleSpell 126 MB (Apple) suggestd 113 MB (Apple) corespotlightd 81 MB (Apple) Calendar 78 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 5 MB / 1 MB (Apple) rapportd 61 KB / 90 KB (Apple) apsd 28 KB / 34 KB (Apple) netbiosd 27 KB / 6 KB (Apple) com.symantec.mes.systemextension 6 KB / 4 KB (NortonLifeLock, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) photoanalysisd 4 (Not signed) WindowServer 3 (Apple) photolibraryd 1 (Apple) com.symantec.mes.systemextension 0 (NortonLifeLock, Inc.) photoanalysisd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.70 GB Used RAM: 3.78 GB Cached files: 2.51 GB Available RAM: 4.22 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-07-30 macOS 12.5 (12.5) 2022-08-09 Capital One Shopping (1.0.25) 2022-08-09 Adobe Acrobat Reader DC (22.002.20191) (22.002.20191) 2022-08-16 Zoom (5.11.5.9788) 2022-08-19 macOS 12.5.1 (12.5.1) 2022-08-19 XProtectPlistConfigData (2162) 2022-08-23 iMovie (10.3.4) 2022-09-06 Microsoft Teams (1.00.522362) 2022-09-09 Adobe Acrobat Reader DC (22.002.20212) (22.002.20212) 2022-09-18 XProtectPayloads (74) 2022-09-18 Microsoft AutoUpdate (4.51.22091101) 2022-09-18 Microsoft Excel (16.65.22091101) 2022-09-18 Microsoft OneNote (16.65.22091101) 2022-09-18 Microsoft Outlook (16.65.22091101) 2022-09-18 Microsoft PowerPoint (16.65.22091101) 2022-09-18 Microsoft Word (16.65.22091101) 2022-09-18 Safari (16.0) 2022-09-18 macOS 12.6 (12.6) 2022-09-18 Norton For Mac (8.8.0.122.122) 2022-09-18 Norton 360 SKU (8.8.0.122.122) Diagnostics Information (past 7-30 days): 2022-09-19 14:13:08 com.symantec.mes.systemextension High CPU Use (2 times) Executable: /Library/SystemExtensions/*/com.symantec.mes.systemextension Details: libsystem_c.dylib: abort() called