EtreCheckPro version: 6.8.5 (68049) Report generated: 2024-08-22 16:11:13 Download EtreCheckPro from https://etrecheck.com Runtime: 5:09 Performance: Below Average Problem: Other problem Description: Can not upgrade to OS 13 or even the newest OS 12 version - 12.7.6 Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Low performance - EtreCheck report took an unusually long time to run. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) Status: Supported iMac Model: iMac18,2 3.6 GHz Quad-Core Intel Core i7 (i7-7700) CPU: 4-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 560 - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (639.72 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.21 GB used) disk2s3 - Recovery (APFS) [Recovery] (3 MB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (15.42 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk2s6 - Update (APFS) (10 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (639.72 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.21 GB used) disk2s3 - Recovery (APFS) [Recovery] (3 MB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (15.42 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk2s6 - Update (APFS) (10 MB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Encrypted Used: 639.72 GB Shared values Size: 1.03 TB Free: 363.64 GB Available: 443.32 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.21 GB Shared values Size: 1.03 TB Free: 363.64 GB disk2s3 - Recovery [Recovery] Filesystem: APFS Mount point: /System/Volumes/Recovery Fusion drive Read-only: Yes Used: 3 MB Shared values Size: 1.03 TB Free: 363.64 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 2.15 GB Shared values Size: 1.03 TB Free: 363.64 GB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 15.42 GB Shared values Size: 1.03 TB Free: 363.64 GB Available: 443.32 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 10 MB Shared values Size: 1.03 TB Free: 363.64 GB USB: USB 3.1 bus USB 3.0 bus Apple Inc. - Magic Keyboard with Numeric Keypad Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.7.2 (21G1974) Time since boot: About 5 hours Notifications: NordVPN.app 24 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Malwarebytes, One Periodic, Avast, Trusteer, Apple, and Webroot Unsigned Files: Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.metakine.handsoff.agent.plist Executable: /Library/Handsoff/HandsOffAgent.app/Contents/MacOS/HandsOffAgent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.fitbit.galileod.plist Executable: /Library/Application Support/Fitbit Connect/galileod Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.stclairsoft.AppTamerAgent.plist Executable: /Library/PrivilegedHelperTools/com.stclairsoft.AppTamerAgent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.metakine.handsoff.daemon.plist Executable: /Library/Handsoff/HandsOffDaemon Details: Exact match found in the legitimate list - probably OK Apps: 4 System Extensions: [Not Loaded] WSANetworkExtension - version 9.6.3 (Webroot Inc. - 2024-07-17) Application: /Applications/Webroot SecureAnywhere.app - version 9.6.3 (Webroot Inc. - 2024-08-08) [Running] Avast Antivirus Network Extension - version 13.6.408 (AVAST Software a.s. - 2024-05-28) Application: /Applications/Avast.app - version 13.6.408 (AVAST Software a.s. - 2024-05-28) [Running] Avast Smart VPN Network Extension - version 4.2.5 (AVAST Software a.s. - 2021-03-30) Application: Not found! Description: Smart VPN network tracking extension [Not Loaded] Malwarebytes Engine - version 5.4.1 (Malwarebytes Corporation - 2024-07-31) Application: /Applications/Malwarebytes.app - version 5.4.1 (Malwarebytes Corporation - 2024-07-31) Description: The Malwarebytes Engine extension manages your connection to the Malwarebytes VPN service. Kernel Extensions: /Applications/Avast.app [Not Loaded] AvastFileShield.kext - com.avast.FileShield (4.0.0 - SDK 13) [Not Loaded] AvastPacketForwarder.kext - com.avast.PacketForwarder (2.1 - SDK 13) /Applications/TechTool Pro 12.app [Not Loaded] spdKernel.kext - com.micromat.driver.spdKernel (1.0 - SDK 10.14) /Library/Extensions [Not Loaded] Belcarra.USBLAN_netpart.kext - com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Not Loaded] Belcarra.USBLAN_usbpart.kext - com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Not Loaded] RemoteControl.USBLAN_usbpart.kext - com.RemoteControl.USBLAN.usbpart (2.0.6) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.1) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.2) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.1) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.0) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.0) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.0.0) [Not Loaded] M-AudioUSBMIDISupport.kext - com.m-audio.usb.midisupport.driver (M-Audio USB MIDI Support 1.1) [Not Loaded] HandsOff.kext - com.metakine.handsoff.driver (1.5.5 - SDK 10.6) [Not Loaded] HotSync Classic Seize.kext - com.palm.ClassicNotSeizeDriver (3.2.1) Startup Items: M-Audio Firmware Loader Path: /Library/StartupItems/M-Audio Firmware Loader System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 196 Apple tasks [Running] 148 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 182 Apple tasks [Running] 158 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-03-14) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-03-14) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2023-06-29) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Not Loaded] com.avast.hub.schedule.plist (AVAST Software a.s. - installed 2023-02-02) Command: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2023-02-02) Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/Helpers/com.avast.hub.xpc [Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2024-05-21) Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh [Not Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2024-05-28) Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh [Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2024-05-21) Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh [Not Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2024-05-28) Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh [Running] com.carbonite.launchd.carbonitedaemon.plist (Carbonite - installed 2023-06-29) Executable: /Library/Application Support/Carbonite/CarboniteDaemon.app/Contents/MacOS/CarboniteDaemon [Running] com.fitbit.galileod.plist (Not signed - installed 2023-06-29) Executable: /Library/Application Support/Fitbit Connect/galileod [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2024-07-31) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i E4E5B088-1235-464A-8B95-FC4D04A0AA81.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2024-07-31) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Other] com.metakine.handsoff.daemon.plist (Not signed - installed 2023-06-29) Executable: /Library/Handsoff/HandsOffDaemon [Not Loaded] com.micromat.TechToolProDaemon.plist (Micromat, Inc. - installed 2023-06-29) Executable: /Library/PreferencePanes/TechTool Protection.prefPane/Contents/PlugIns/TechToolProDaemon.app/Contents/MacOS/TechToolProDaemon [Other] com.nordvpn.macos.helper.plist (Not signed - installed 2022-07-06) Executable: /Library/PrivilegedHelperTools/com.nordvpn.macos.helper [Loaded] com.stclairsoft.AppTamerAgent.plist (Not signed - installed 2023-06-29) Executable: /Library/PrivilegedHelperTools/com.stclairsoft.AppTamerAgent [Running] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2023-07-26) Executable: /Library/Rapport/bin/rooksd [Running] com.webroot.security.mac.plist (Webroot Inc. - installed 2024-08-08) Executable: /Applications/Webroot SecureAnywhere.app/Contents/MacOS/WSDaemon.app/Contents/MacOS/WSDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-03-14) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2023-02-02) Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/MacOS/com.avast.hub [Not Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2024-05-28) Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh [Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2024-05-21) Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh [Other] com.brother.LOGINserver.plist (Not signed - installed 2023-06-29) Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver [Running] com.carbonite.launchd.carbonitealerts.plist (Carbonite - installed 2023-06-29) Executable: /Library/Application Support/Carbonite/CarboniteAlerts.app/Contents/MacOS/CarboniteAlerts [Running] com.carbonite.launchd.carbonitestatus.plist (Carbonite - installed 2023-06-29) Executable: /Library/Application Support/Carbonite/CarboniteStatus.app/Contents/MacOS/CarboniteStatus [Loaded] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2023-08-29) Command: /Applications/ScanSnap Online Update.localized/AutoOnlineUpdater.app/Contents/MacOS/AOUMonitor.app/Contents/MacOS/AOUMonitor FromSystemLogin [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2024-07-31) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Other] com.metakine.handsoff.agent.plist (Not signed - installed 2023-06-29) Executable: /Library/Handsoff/HandsOffAgent.app/Contents/MacOS/HandsOffAgent [Running] com.micromat.TechToolProAgent.plist (Micromat, Inc. - installed 2023-06-29) Executable: /Library/PreferencePanes/TechTool Protection.prefPane/Contents/PlugIns/TechToolProAgent.app/Contents/MacOS/TechToolProAgent [Loaded] com.ricoh.pfu.SshAutoLaunch.plist (PFU LIMITED - installed 2023-10-27) Command: /Applications/ScanSnapHomeMain.app/Contents/Helpers/SshAutoLaunch.app/Contents/MacOS/SshAutoLaunch FromSystemLogin [Loaded] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2023-07-26) Executable: /Library/Rapport/bin/rapportd.app/Contents/MacOS/rapportd [Not Loaded] com.webroot.WRMacApp.plist (Webroot Inc. - installed 2024-08-08) Executable: /Applications/Webroot SecureAnywhere.app/Contents/MacOS/Webroot SecureAnywhere User Launch Agents: [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-08-14) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) User Login Items: [Running] 1Password (AgileBits Inc. - installed 2023-10-27) Application /Applications/1Password.app [Running] 1Password Browser Helper (AgileBits Inc. - installed 2023-10-27) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app [Loaded] 1Password Launcher (AgileBits Inc. - installed 2023-10-27) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2023-10-27) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Running] NordVPNLauncher (App Store - installed 2024-08-09) Modern Login Item /Applications/NordVPN.app/Contents/Library/LoginItems/NordVPNLauncher.app [Running] ScanSnap Manager (PFU LIMITED - installed 2023-12-13) Application /Applications/ScanSnap/ScanSnap Manager.app Applications: 493 apps 68 x86-only apps 8 unsigned apps App Extensions: Ad-blockers: Rapport Content Blocker - /Library/Rapport/bin/rapportd.app VPNs: OpenVPNTunnel - /Applications/NordVPN.app NordLynx - /Applications/NordVPN.app Safari extensions: Rapport Extension - /Library/Rapport/bin/rapportd.app Safari Extension - /Applications/1Password for Safari.app QuickLook Previews (legacy): Finale - /Applications/Finale - old files/Finale 2017/Finale.app com.makemusic.mus *.mus com.makemusic.musx *.musx Internet Plug-ins: LogitechHarmony: 2.0 (? - installed 2023-10-27) DirectorShockwave: 11.5.6r606 (? - installed 2023-10-27) Flip4Mac WMV Plugin: 2.4.4.2 (? - installed 2023-10-27) AmazonMP3DownloaderPlugin101750: AmazonMP3DownloaderPlugin 1.0.17 (? - installed 2013-07-05) RealPlayer Plugin: (? - installed 2010-03-16) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2023-10-27) Silverlight: 5.1.50428.0 (? - installed 2023-10-27) iPhotoPhotocast: 7.0 (Apple - installed 2023-10-27) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2023-10-27) CouponPrinter-FireFox_v2: Version 1.1.6 (? - installed 2023-10-27) ...and 2 more. Audio Plug-ins: Instruments for Finale 2009 AU: 1.080 (? - installed 2023-06-29) ARIA Player AU: 1956 (MakeMusic, Inc. - installed 2023-12-01) SmartMusicSoftSynth: (? - installed 2023-06-29) SmartMusicSoftSynth64: (MakeMusic, Inc. - installed 2023-12-01) Ambience: (? - installed 2023-06-29) 3rd Party Preference panels: Carbonite (Carbonite - installed 2023-10-27) TechTool Protection (Micromat, Inc. - installed 2023-10-27) Trusteer Endpoint Protection (Trusteer LTD - installed 2023-10-27) Backup: Time Machine information is limited without Full Disk Access Destinations: L*************e [Local] (Last used) 25 local snapshots Oldest local snapshot: 2024-08-18 11:06:22 Last local snapshot: 2024-08-22 15:20:26 Performance: System Load: 2.61 (1 min ago) 2.58 (5 min ago) 2.85 (15 min ago) Nominal I/O usage: 2.38 MB/s File system: 30.24 seconds Write speed: 586 MB/s Read speed: 1322 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 15 % Idle: 84 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) firefox (2) 100.04 % (Mozilla Corporation) plugin-container (10) 11.38 % (Mozilla Corporation) EtreCheckPro 10.94 % (Etresoft, Inc.) Mail 5.12 % (Apple) WindowServer 4.52 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (10) 1.28 GB (Mozilla Corporation) CarboniteDaemon 1.10 GB (Carbonite) EtreCheckPro 752 MB (Etresoft, Inc.) firefox (2) 746 MB (Mozilla Corporation) MTLCompilerService (24) 569 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) CarboniteDaemon 3 MB / 76 MB (Carbonite) mDNSResponder 35 MB / 584 KB (Apple) Mail 2 MB / 1 MB (Apple) com.avast.Antivirus.SystemExtension 481 KB / 33 KB (AVAST Software a.s.) apsd 92 KB / 82 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) firefox (2) 46 (Mozilla Corporation) WindowServer 2 (Apple) assistant_service 0 (Apple) CarboniteDaemon 0 (Carbonite) launchservicesd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 609 MB Used RAM: 9.87 GB Cached files: 5.53 GB Available RAM: 6.13 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-06-28 Adobe Acrobat Reader (24.002.20893) (24.002.20893) 2024-07-31 Malwarebytes for Mac (1.0) 2024-08-01 Adobe Acrobat Reader (24.002.20964) (24.002.20964) 2024-08-07 XProtectPlistConfigData (5271) 2024-08-08 Webroot SecureAnywhere (9.6.3) 2024-08-09 1Password for Safari (2.27.1) 2024-08-09 NordVPN (8.25.0) 2024-08-18 Safari (17.6) 2024-08-21 XProtectPayloads (142) Clean up: /Library/LaunchDaemons/com.nordvpn.macos.helper.plist /Library/PrivilegedHelperTools/com.nordvpn.macos.helper Executable not found Diagnostics Information (past 60 days): 2024-08-22 14:54:44 diskmanagementd High CPU Use First occurrence: 2024-08-22 14:57:29 Executable: /usr/libexec/diskmanagementd 2024-08-22 11:51:17 CarboniteDaemon.app High CPU Use (49 times) First occurrence: 2024-08-16 23:00:37 Executable: /Library/Application Support/Carbonite/CarboniteDaemon.app 2024-08-22 11:19:04 WSDaemon Crash (14 times) First occurrence: 2024-08-18 18:06:24 Executable: /Applications/Webroot SecureAnywhere.app 2024-08-22 10:59:07 PerfPowerServices Crash (20 times) First occurrence: 2024-08-20 11:29:44 Executable: /usr/libexec/PerfPowerServices Details: libsystem_c.dylib: abort() called 2024-08-20 11:43:53 1Password Crash Executable: /Applications/1Password.app 2024-08-19 14:54:21 News Crash Executable: /System/Applications/News.app 2024-08-18 07:24:30 Music.app High CPU Use (4 times) First occurrence: 2024-08-18 07:28:08 Executable: /System/Applications/Music.app EtreCheckPro version: 6.8.5 (68049) Report generated: 2024-08-22 16:11:13 Download EtreCheckPro from https://etrecheck.com Runtime: 5:09 Performance: Below Average Problem: Other problem Description: Can not upgrade to OS 13 or even the newest OS 12 version - 12.7.6 Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Low performance - EtreCheck report took an unusually long time to run. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) Status: Supported iMac Model: iMac18,2 3.6 GHz Quad-Core Intel Core i7 (i7-7700) CPU: 4-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 560 - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (639.72 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.21 GB used) disk2s3 - Recovery (APFS) [Recovery] (3 MB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (15.42 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk2s6 - Update (APFS) (10 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (639.72 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.21 GB used) disk2s3 - Recovery (APFS) [Recovery] (3 MB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (15.42 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk2s6 - Update (APFS) (10 MB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Encrypted Used: 639.72 GB Shared values Size: 1.03 TB Free: 363.64 GB Available: 443.32 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.21 GB Shared values Size: 1.03 TB Free: 363.64 GB disk2s3 - Recovery [Recovery] Filesystem: APFS Mount point: /System/Volumes/Recovery Fusion drive Read-only: Yes Used: 3 MB Shared values Size: 1.03 TB Free: 363.64 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 2.15 GB Shared values Size: 1.03 TB Free: 363.64 GB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 15.42 GB Shared values Size: 1.03 TB Free: 363.64 GB Available: 443.32 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 10 MB Shared values Size: 1.03 TB Free: 363.64 GB USB: USB 3.1 bus USB 3.0 bus Apple Inc. - Magic Keyboard with Numeric Keypad Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.7.2 (21G1974) Time since boot: About 5 hours Notifications: NordVPN.app 24 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Malwarebytes, One Periodic, Avast, Trusteer, Apple, and Webroot Unsigned Files: Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.metakine.handsoff.agent.plist Executable: /Library/Handsoff/HandsOffAgent.app/Contents/MacOS/HandsOffAgent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.fitbit.galileod.plist Executable: /Library/Application Support/Fitbit Connect/galileod Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.stclairsoft.AppTamerAgent.plist Executable: /Library/PrivilegedHelperTools/com.stclairsoft.AppTamerAgent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.metakine.handsoff.daemon.plist Executable: /Library/Handsoff/HandsOffDaemon Details: Exact match found in the legitimate list - probably OK Apps: 4 System Extensions: [Not Loaded] WSANetworkExtension - version 9.6.3 (Webroot Inc. - 2024-07-17) Application: /Applications/Webroot SecureAnywhere.app - version 9.6.3 (Webroot Inc. - 2024-08-08) [Running] Avast Antivirus Network Extension - version 13.6.408 (AVAST Software a.s. - 2024-05-28) Application: /Applications/Avast.app - version 13.6.408 (AVAST Software a.s. - 2024-05-28) [Running] Avast Smart VPN Network Extension - version 4.2.5 (AVAST Software a.s. - 2021-03-30) Application: Not found! Description: Smart VPN network tracking extension [Not Loaded] Malwarebytes Engine - version 5.4.1 (Malwarebytes Corporation - 2024-07-31) Application: /Applications/Malwarebytes.app - version 5.4.1 (Malwarebytes Corporation - 2024-07-31) Description: The Malwarebytes Engine extension manages your connection to the Malwarebytes VPN service. Kernel Extensions: /Applications/Avast.app [Not Loaded] AvastFileShield.kext - com.avast.FileShield (4.0.0 - SDK 13) [Not Loaded] AvastPacketForwarder.kext - com.avast.PacketForwarder (2.1 - SDK 13) /Applications/TechTool Pro 12.app [Not Loaded] spdKernel.kext - com.micromat.driver.spdKernel (1.0 - SDK 10.14) /Library/Extensions [Not Loaded] Belcarra.USBLAN_netpart.kext - com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Not Loaded] Belcarra.USBLAN_usbpart.kext - com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Not Loaded] RemoteControl.USBLAN_usbpart.kext - com.RemoteControl.USBLAN.usbpart (2.0.6) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.1) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.2) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.1) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.0) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.0) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.0.0) [Not Loaded] M-AudioUSBMIDISupport.kext - com.m-audio.usb.midisupport.driver (M-Audio USB MIDI Support 1.1) [Not Loaded] HandsOff.kext - com.metakine.handsoff.driver (1.5.5 - SDK 10.6) [Not Loaded] HotSync Classic Seize.kext - com.palm.ClassicNotSeizeDriver (3.2.1) Startup Items: M-Audio Firmware Loader Path: /Library/StartupItems/M-Audio Firmware Loader System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 196 Apple tasks [Running] 148 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 182 Apple tasks [Running] 158 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-03-14) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-03-14) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2023-06-29) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Not Loaded] com.avast.hub.schedule.plist (AVAST Software a.s. - installed 2023-02-02) Command: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2023-02-02) Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/Helpers/com.avast.hub.xpc [Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2024-05-21) Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh [Not Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2024-05-28) Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh [Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2024-05-21) Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh [Not Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2024-05-28) Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh [Running] com.carbonite.launchd.carbonitedaemon.plist (Carbonite - installed 2023-06-29) Executable: /Library/Application Support/Carbonite/CarboniteDaemon.app/Contents/MacOS/CarboniteDaemon [Running] com.fitbit.galileod.plist (Not signed - installed 2023-06-29) Executable: /Library/Application Support/Fitbit Connect/galileod [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2024-07-31) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i E4E5B088-1235-464A-8B95-FC4D04A0AA81.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2024-07-31) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Other] com.metakine.handsoff.daemon.plist (Not signed - installed 2023-06-29) Executable: /Library/Handsoff/HandsOffDaemon [Not Loaded] com.micromat.TechToolProDaemon.plist (Micromat, Inc. - installed 2023-06-29) Executable: /Library/PreferencePanes/TechTool Protection.prefPane/Contents/PlugIns/TechToolProDaemon.app/Contents/MacOS/TechToolProDaemon [Other] com.nordvpn.macos.helper.plist (Not signed - installed 2022-07-06) Executable: /Library/PrivilegedHelperTools/com.nordvpn.macos.helper [Loaded] com.stclairsoft.AppTamerAgent.plist (Not signed - installed 2023-06-29) Executable: /Library/PrivilegedHelperTools/com.stclairsoft.AppTamerAgent [Running] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2023-07-26) Executable: /Library/Rapport/bin/rooksd [Running] com.webroot.security.mac.plist (Webroot Inc. - installed 2024-08-08) Executable: /Applications/Webroot SecureAnywhere.app/Contents/MacOS/WSDaemon.app/Contents/MacOS/WSDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-03-14) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2023-02-02) Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/MacOS/com.avast.hub [Not Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2024-05-28) Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh [Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2024-05-21) Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh [Other] com.brother.LOGINserver.plist (Not signed - installed 2023-06-29) Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver [Running] com.carbonite.launchd.carbonitealerts.plist (Carbonite - installed 2023-06-29) Executable: /Library/Application Support/Carbonite/CarboniteAlerts.app/Contents/MacOS/CarboniteAlerts [Running] com.carbonite.launchd.carbonitestatus.plist (Carbonite - installed 2023-06-29) Executable: /Library/Application Support/Carbonite/CarboniteStatus.app/Contents/MacOS/CarboniteStatus [Loaded] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2023-08-29) Command: /Applications/ScanSnap Online Update.localized/AutoOnlineUpdater.app/Contents/MacOS/AOUMonitor.app/Contents/MacOS/AOUMonitor FromSystemLogin [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2024-07-31) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Other] com.metakine.handsoff.agent.plist (Not signed - installed 2023-06-29) Executable: /Library/Handsoff/HandsOffAgent.app/Contents/MacOS/HandsOffAgent [Running] com.micromat.TechToolProAgent.plist (Micromat, Inc. - installed 2023-06-29) Executable: /Library/PreferencePanes/TechTool Protection.prefPane/Contents/PlugIns/TechToolProAgent.app/Contents/MacOS/TechToolProAgent [Loaded] com.ricoh.pfu.SshAutoLaunch.plist (PFU LIMITED - installed 2023-10-27) Command: /Applications/ScanSnapHomeMain.app/Contents/Helpers/SshAutoLaunch.app/Contents/MacOS/SshAutoLaunch FromSystemLogin [Loaded] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2023-07-26) Executable: /Library/Rapport/bin/rapportd.app/Contents/MacOS/rapportd [Not Loaded] com.webroot.WRMacApp.plist (Webroot Inc. - installed 2024-08-08) Executable: /Applications/Webroot SecureAnywhere.app/Contents/MacOS/Webroot SecureAnywhere User Launch Agents: [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-08-14) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) User Login Items: [Running] 1Password (AgileBits Inc. - installed 2023-10-27) Application /Applications/1Password.app [Running] 1Password Browser Helper (AgileBits Inc. - installed 2023-10-27) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app [Loaded] 1Password Launcher (AgileBits Inc. - installed 2023-10-27) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2023-10-27) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Running] NordVPNLauncher (App Store - installed 2024-08-09) Modern Login Item /Applications/NordVPN.app/Contents/Library/LoginItems/NordVPNLauncher.app [Running] ScanSnap Manager (PFU LIMITED - installed 2023-12-13) Application /Applications/ScanSnap/ScanSnap Manager.app Applications: 493 apps 68 x86-only apps 8 unsigned apps App Extensions: Ad-blockers: Rapport Content Blocker - /Library/Rapport/bin/rapportd.app VPNs: OpenVPNTunnel - /Applications/NordVPN.app NordLynx - /Applications/NordVPN.app Safari extensions: Rapport Extension - /Library/Rapport/bin/rapportd.app Safari Extension - /Applications/1Password for Safari.app QuickLook Previews (legacy): Finale - /Applications/Finale - old files/Finale 2017/Finale.app com.makemusic.mus *.mus com.makemusic.musx *.musx Internet Plug-ins: LogitechHarmony: 2.0 (? - installed 2023-10-27) DirectorShockwave: 11.5.6r606 (? - installed 2023-10-27) Flip4Mac WMV Plugin: 2.4.4.2 (? - installed 2023-10-27) AmazonMP3DownloaderPlugin101750: AmazonMP3DownloaderPlugin 1.0.17 (? - installed 2013-07-05) RealPlayer Plugin: (? - installed 2010-03-16) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2023-10-27) Silverlight: 5.1.50428.0 (? - installed 2023-10-27) iPhotoPhotocast: 7.0 (Apple - installed 2023-10-27) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2023-10-27) CouponPrinter-FireFox_v2: Version 1.1.6 (? - installed 2023-10-27) ...and 2 more. Audio Plug-ins: Instruments for Finale 2009 AU: 1.080 (? - installed 2023-06-29) ARIA Player AU: 1956 (MakeMusic, Inc. - installed 2023-12-01) SmartMusicSoftSynth: (? - installed 2023-06-29) SmartMusicSoftSynth64: (MakeMusic, Inc. - installed 2023-12-01) Ambience: (? - installed 2023-06-29) 3rd Party Preference panels: Carbonite (Carbonite - installed 2023-10-27) TechTool Protection (Micromat, Inc. - installed 2023-10-27) Trusteer Endpoint Protection (Trusteer LTD - installed 2023-10-27) Backup: Time Machine information is limited without Full Disk Access Destinations: L*************e [Local] (Last used) 25 local snapshots Oldest local snapshot: 2024-08-18 11:06:22 Last local snapshot: 2024-08-22 15:20:26 Performance: System Load: 2.61 (1 min ago) 2.58 (5 min ago) 2.85 (15 min ago) Nominal I/O usage: 2.38 MB/s File system: 30.24 seconds Write speed: 586 MB/s Read speed: 1322 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 15 % Idle: 84 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) firefox (2) 100.04 % (Mozilla Corporation) plugin-container (10) 11.38 % (Mozilla Corporation) EtreCheckPro 10.94 % (Etresoft, Inc.) Mail 5.12 % (Apple) WindowServer 4.52 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (10) 1.28 GB (Mozilla Corporation) CarboniteDaemon 1.10 GB (Carbonite) EtreCheckPro 752 MB (Etresoft, Inc.) firefox (2) 746 MB (Mozilla Corporation) MTLCompilerService (24) 569 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) CarboniteDaemon 3 MB / 76 MB (Carbonite) mDNSResponder 35 MB / 584 KB (Apple) Mail 2 MB / 1 MB (Apple) com.avast.Antivirus.SystemExtension 481 KB / 33 KB (AVAST Software a.s.) apsd 92 KB / 82 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) firefox (2) 46 (Mozilla Corporation) WindowServer 2 (Apple) assistant_service 0 (Apple) CarboniteDaemon 0 (Carbonite) launchservicesd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 609 MB Used RAM: 9.87 GB Cached files: 5.53 GB Available RAM: 6.13 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-06-28 Adobe Acrobat Reader (24.002.20893) (24.002.20893) 2024-07-31 Malwarebytes for Mac (1.0) 2024-08-01 Adobe Acrobat Reader (24.002.20964) (24.002.20964) 2024-08-07 XProtectPlistConfigData (5271) 2024-08-08 Webroot SecureAnywhere (9.6.3) 2024-08-09 1Password for Safari (2.27.1) 2024-08-09 NordVPN (8.25.0) 2024-08-18 Safari (17.6) 2024-08-21 XProtectPayloads (142) Clean up: /Library/LaunchDaemons/com.nordvpn.macos.helper.plist /Library/PrivilegedHelperTools/com.nordvpn.macos.helper Executable not found Diagnostics Information (past 60 days): 2024-08-22 14:54:44 diskmanagementd High CPU Use First occurrence: 2024-08-22 14:57:29 Executable: /usr/libexec/diskmanagementd 2024-08-22 11:51:17 CarboniteDaemon.app High CPU Use (49 times) First occurrence: 2024-08-16 23:00:37 Executable: /Library/Application Support/Carbonite/CarboniteDaemon.app 2024-08-22 11:19:04 WSDaemon Crash (14 times) First occurrence: 2024-08-18 18:06:24 Executable: /Applications/Webroot SecureAnywhere.app 2024-08-22 10:59:07 PerfPowerServices Crash (20 times) First occurrence: 2024-08-20 11:29:44 Executable: /usr/libexec/PerfPowerServices Details: libsystem_c.dylib: abort() called 2024-08-20 11:43:53 1Password Crash Executable: /Applications/1Password.app 2024-08-19 14:54:21 News Crash Executable: /System/Applications/News.app 2024-08-18 07:24:30 Music.app High CPU Use (4 times) First occurrence: 2024-08-18 07:28:08 Executable: /System/Applications/Music.app End of report