EtreCheckPro version: 6.5.3 (6F011) Report generated: 2021-11-03 15:09:34 Download EtreCheckPro from https://etrecheck.com Runtime: 10:04 Performance: Below Average Problem: Computer is too slow Description: iMac running slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Hard drive too slow - The hard drive in this computer is too slow. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) iMac Model: iMac16,2 2.8 GHz Quad-Core Intel Core i5 (i5-5575R) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac 1600 x 900 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 71.68 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 602 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.34 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.34 GB used) disk1s6 - Update (APFS) (Shared - 3 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 71.68 GB used, 914.31 GB available, 907.25 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 602 MB used, 907.25 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 907.25 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.34 GB used, 914.31 GB available, 907.25 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1000.00 GB (Shared - 3 MB used, 907.25 GB free) APFS Mount point: /System/Volumes/Update Network: Interface usbmodem2366E9CC33011: Versa 2 Interface usbmodem123456781: Versa 3 Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 24.57 GB available Printer sharing: Enabled System Software: macOS Big Sur 11.6 (20G165) Time since boot: About 12 days Notifications: EtreCheckPro.app one notification FrontendAgent.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.aviatainc.p3.epson.plist Executable: /Library/Epson PowerENGAGE/Epson PowerENGAGE.app/Contents/MacOS/Epson PowerENGAGE scheduled-run Running app: ~/Library/Printers/EPSON ET-3760 Series.app/Contents/MacOS/PrinterProxy Apps: 2 Old Applications: 10 x86-only apps Kernel Extensions: /Library/Application Support/Malwarebytes/MBAM/Kext [Not Loaded] MB_MBAM_Protection.kext - com.malwarebytes.mbam.rtprotection (3.5 - SDK 10.13) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (13.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 195 Apple tasks [Running] 131 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 173 Apple tasks [Running] 145 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Loaded] com.aviatainc.p3.epson.plist (? 2552a991 - installed 2020-05-13) [Loaded] com.carbonite.installhelper.plist (Carbonite - installed 2021-06-21) [Running] com.carbonite.launchd.daemon.plist (Carbonite - installed 2021-06-21) [Loaded] com.carbonite.launchd.watcher.plist (Carbonite - installed 2021-06-21) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-11-23) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-11-09) Launch Agents: [Running] com.carbonite.launchd.status.plist (Carbonite - installed 2021-06-21) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2020-12-10) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-10) [Loaded] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2017-10-19) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-11-09) User Launch Agents: [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2018-06-18) [Loaded] com.epson.epsvcp.plist (Epson America, Inc. - installed 2021-10-11) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2018-06-18) User Login Items: [Running] 1Password 7 (AgileBits Inc. - installed 2021-10-13) Application /Applications/1Password 7.app [Running] 1Password Extension Helper (AgileBits Inc. - installed 2021-10-13) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (AgileBits Inc. - installed 2021-10-13) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Loaded] Epson Scan 2 (Seiko Epson Corporation - installed 2021-10-11) Application /Applications/Epson Software/Epson Scan 2.app [Running] Numbers (App Store - installed 2021-09-28) Application /Applications/Numbers.app [Loaded] Pages (App Store - installed 2021-09-28) Application /Applications/Pages.app [Loaded] QuickBooks (Intuit Inc. - installed 2021-07-03) Application /Applications/QuickBooks.app [Running] Safari (Apple - installed 2021-10-03) Application /Applications/Safari.app [Running] Calendar (Apple - installed 2020-01-01) Application /System/Applications/Calendar.app [Running] Mail (Apple - installed 2020-01-01) Application /System/Applications/Mail.app Safari Extensions: 1Password (AgileBits Inc. - installed 2021-10-13) AdBlock Engine (App Store - installed 2021-04-22) AdBlock Icon (App Store - installed 2021-04-22) Glance Extension (Glance Networks, Inc. - installed 2020-11-12) Backup: Time Machine Not Configured! Performance: System Load: 2.66 (1 min ago) 2.19 (5 min ago) 2.04 (15 min ago) Nominal I/O speed: 1.88 MB/s File system: 73.65 seconds Write speed: 34 MB/s Read speed: 45 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 13 % Idle: 82 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) kernelmanagerd 28.54 % (Apple) syspolicyd 15.34 % (Apple) com.apple.WebKit.WebContent (3) 10.24 % (Apple) WindowServer 7.92 % (Apple) trustd (4) 6.22 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 617 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (14) 379 MB (Apple) com.apple.WebKit.WebContent (3) 306 MB (Apple) mds_stores 241 MB (Apple) Mail 188 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 277 MB / 26 MB (Apple) netbiosd 7 MB / 57 KB (Apple) Mail 798 KB / 1 MB (Apple) apsd 456 KB / 347 KB (Apple) rapportd 215 KB / 65 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) kernelmanagerd 8 (Apple) syspolicyd 7 (Apple) WindowServer 5 (Apple) com.apple.WebKit.WebContent (3) 4 (Apple) trustd (4) 3 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 260 MB Used RAM: 5.00 GB Cached files: 2.74 GB Available RAM: 3.00 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-09-25 XProtectPlistConfigData (2151) 2021-09-28 Pages (11.2) 2021-09-28 Numbers (11.2) 2021-09-28 Keynote (11.2) 2021-10-03 Safari (15.0) 2021-10-03 macOS 11.6 (11.6) 2021-10-03 MRTConfigData (1.84) 2021-10-11 Epson Scan 2 (6.4.96) 2021-10-11 Epson Scan 2 OCR Component (1.0.0) 2021-10-11 EpsonNet Setup (1.0) 2021-10-11 EPSON Software Updater (2.6.1) 2021-10-11 Epson Extended Service Plan (1.0.1) 2021-10-11 ET-3760 (1.0) 2021-10-11 Epson PowerENGAGE (3.5.1) 2021-10-11 Epson Connect Printer Setup (1.4.3) 2021-10-12 Mimeo Photos (4.5.0) 2021-10-16 Device Support Update (1.0.0.0.1.1632960232) 2021-10-18 iMovie (10.3.0) 2021-10-18 GarageBand (10.4.4) 2021-10-19 Epson Photo+ (1.0.0) 2021-10-19 EPSON Printer Driver (10.85) 2021-10-19 EpsonScan2_PDF_Extensions (1.0.0) 2021-10-19 Epson ScanSmart (3.6.1) 2021-10-19 Epson Scanner Monitor (1.0.0) 2021-10-19 Epson Event Manager (2.51.88) Diagnostics Information (past 7-30 days): 2021-11-03 12:46:11 OtherUsersStorageExtension High CPU Use Executable: /System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/OtherUsersStorageExtension.appex/Contents/MacOS/OtherUsersStorageExtension 2021-11-01 15:19:15 com.apple.WebKit.WebContent Crash Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent Details: Bundle controller class: BrowserBundleController 2021-11-01 15:01:27 bird Crash Executable: /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/bird Details: dyld3 mode End of report