EtreCheck version: 5.7.2 (5247)
Report generated: 2021-05-14 02:41:48
Download EtreCheck from https://etrecheck.com
Runtime: 8:11
Performance: Below Average
Sandbox: Enabled
Full drive access: Disabled

Problem: Computer is restarting

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  No Time Machine backup - Time Machine backup not found.
  Upgradeable hard drive - This computerâ  s hard drive could be replaced with an SSD. This would dramatically improve your computerâ  s performance.
  High battery cycle count - Your battery may be losing capacity.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  Encrypting or decrypting - A drive is currently encrypting or decrypting. The computer may run more slowly than normal until the process finishes.
  Limited drive access - More information may be available with Full Drive Access.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  MacBook Pro (13-inch, Mid 2012)
  MacBook Pro Model: MacBookPro9,2
  2.5 GHz Dual-Core Intel Core i5 (i5-3210M) CPU: 2-core
  4 GB RAM - Upgradeable
    BANK 0/DIMM0 - 2 GB DDR3 1600  
    BANK 1/DIMM0 - 2 GB DDR3 1600  
  Battery: Health = Normal - Cycle count = 987

Video Information:
  Intel HD Graphics 4000 - VRAM: 1536 MB
    Color LCD 1280 x 800

Drives:
  disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical - 5400 RPM) 
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 499.90 GB
      disk1 [APFS Virtual drive] 499.90 GB (Shared by 5 volumes)
        disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 121.95 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
        disk1s5 - Macintosh HD (APFS) (Shared - 11.16 GB used)

Mounted Volumes:
  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
    499.90 GB (Shared - 121.95 GB used, 366.04 GB available, 363.92 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encryption/Decryption: in progress

  disk1s4 - VM [APFS VM]
    499.90 GB (Shared - 2.15 GB used, 363.92 GB free)
    APFS
    Mount point: /private/var/vm

  disk1s5 - Macintosh HD
    499.90 GB (Shared - 11.16 GB used, 366.04 GB available, 363.92 GB free)
    APFS
    Mount point: /
    Encryption/Decryption: in progress
    Read-only: Yes

Network:
  Interface Bluetooth-Modem: Bluetooth DUN
  Interface en0: Ethernet
  Interface fw0: FireWire
  Interface en1: Wi-Fi
    802.11 a/b/g/n
  Interface en4: ZTE CDMA Tech
  Interface en5: ZTE WCDMA Technologies MSM
  Interface en3: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

  File sharing: Enabled

System Software:
  macOS Catalina 10.15.5 (19F101) 
  Time since boot: Less than an hour

Notifications:
  Notifications not available without Full Drive Access.

Security:
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple

  File sharing: Enabled

Unsigned Files:
  Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
    Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
    Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.oracle.oss.mysql.mysqld.plist
    Executable: /usr/local/mysql/bin/mysqld --user=_mysql --basedir=/usr/local/mysql --datadir=/usr/local/mysql/data --plugin-dir=/usr/local/mysql/lib/plugin --log-error=/usr/local/mysql/data/mysqld.local.err --pid-file=/usr/local/mysql/data/mysqld.local.pid --keyring-file-data=/usr/local/mysql/keyring/keyring --early-plugin-load=keyring_file=keyring_file.so --default_authentication_plugin=mysql_native_password
    Details: Exact match found in the legitimate list - probably OK

  Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

  Apps: 10


Kernel Extensions:
  /Library/Extensions
    hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0)
    ham.kext - com.logmein.hamachi (1.0.0 - SDK 10.9)

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  180 Apple tasks
  [Running]  116 Apple tasks

System Launch Daemons:
  [Not Loaded]  32 Apple tasks
  [Loaded]  185 Apple tasks
  [Running]  120 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-11)
  [Running] com.logmein.hamachimb.plist (LogMeIn, Inc. - installed 2019-04-02)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Running] com.logmein.hamachi.plist (LogMeIn, Inc. - installed 2019-04-02)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2010-08-25)
  [Running] com.oracle.oss.mysql.mysqld.plist (? 39832293  - installed 2021-02-17)

User Launch Agents:
  [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2020-04-19)
  [Loaded] com.google.keystone.agent.plist (? 0  - installed 2021-03-05)
  [Loaded] com.google.keystone.xpcservice.plist (? 0  - installed 2021-03-05)
  [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2021-03-09)

User Login Items:
  [Not Loaded] App for Youtube Helper (App Store - installed 2015-06-04)
    Modern Login Item
    /Applications/App for Youtube.app/Contents/Library/LoginItems/App for Youtube Helper.app

  [Not Loaded] Avira Phantom VPN Helper (App Store - installed 2021-04-21)
    Modern Login Item
    /Applications/Avira Phantom VPN.app/Contents/Library/LoginItems/Helper.OSX.app

  [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2021-04-28)
    Modern Login Item
    /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app

  [Not Loaded] Autoupdate (MacPaw Inc. - installed 2021-04-28)
    Modern Login Item
    /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app

  [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2021-04-28)
    Modern Login Item
    /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app

  [Not Loaded] HiddenMe Helper (App Store - installed 2021-03-03)
    Modern Login Item
    /Applications/HiddenMe.app/Contents/Library/LoginItems/HiddenMe Helper.app

  [Not Loaded] Launcher Disabler (App Store - installed 2021-04-27)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (App Store - installed 2021-04-27)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] SnappyHelper (App Store - installed 2021-03-02)
    Modern Login Item
    /Applications/Snappy.app/Contents/Library/LoginItems/SnappyHelper.app

  [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-04-30)
    Modern Login Item
    /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

  [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19)
    Modern Login Item
    /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2021-01-03)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Not Loaded] AppCleaner SmartDelete (X85ZX835W9 - installed 2021-02-02)
    Modern Login Item
    ~/Downloads/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app

Internet Plug-ins:
  SharePointBrowserPlugin: 14.0.0 (? - installed 2010-08-25)
  AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2021-05-12)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-05-12)

User Internet Plug-ins:
  User Internet Plug-ins need Full Drive Access

Audio Plug-ins:
  ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-12-04)

User Audio Plug-ins:
  User Audio Plug-ins need Full Drive Access

User iTunes Plug-ins:
  User iTunes Plug-ins need Full Drive Access

3rd Party Preference Panes:
  MySQL (Oracle America, Inc. - installed 2020-12-16)

Backup:
  Time Machine information not available without Full Drive Access.

Performance:
  System Load: 1.66 (1 min ago) 1.59 (5 min ago) 1.30 (15 min ago)
  Nominal I/O speed: 1.58 MB/s
  File system: 58.58 seconds
  Write speed: 43 MB/s
  Read speed: 68 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 5 %
  User: 4 %
  Idle: 91 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 27.91 % (?)
  EtreCheck 9.71 % (App Store)
  AXVisualSupportAgent 0.11 % (Apple)
  LogMeIn Hamachi Menubar 0.07 % (LogMeIn, Inc.)
  lockoutagent 0.04 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 261 MB (App Store)
  CleanMyMac X Menu.app 68 MB (MacPaw Inc.)
  accountsd 49 MB (Apple)
  SystemUIServer 45 MB (Apple)
  Finder 41 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 398 KB / 251 KB (?)
  rapportd 909 B / 383 B (Apple)
  SystemUIServer 0 B / 128 B (Apple)
  spindump_agent 0 B / 0 B (Apple)
  backgroundtaskmanagementagent 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 4 GB

  Free RAM: 58 MB
  Used RAM: 2.83 GB
  Cached files: 1.11 GB

  Available RAM: 1.17 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2021-04-17 Adobe Acrobat Reader DC (21.001.20149)
  2021-04-21 Avira Phantom VPN (2.21.6)
  2021-04-27 OneDrive (21.062.0328)
  2021-04-30 XProtectPlistConfigData (2145)
  2021-04-30 MRTConfigData (1.78)
  2021-04-30 WhatsApp (2.2114.10)
  2021-05-03 Telegram (7.7)
  2021-05-12 Adobe Acrobat Reader DC (21.001.20155)

Diagnostics Information (past 7-30 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report