EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-08-25 17:15:01 Download EtreCheckPro from https://etrecheck.com Runtime: 2:06 Performance: Excellent Problem: Computer is too slow Description: MacBook Pro 2023 with M2 chip 16GB and 512 SSD start up pauses and tak es 1:20 to complete Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (14-inch, 2023) Status: Supported Under warranty: Yes Warranty expiration: 2026-08-22 MacBook Pro Model: Mac14,9 Apple M2 Pro (m2) CPU: 10-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 5 Video Information: Apple M2 Pro Color LCD 3024 x 1964 VX3276-UHD 3840 x 2160 Drives: disk0 - APPLE SSD AP0512Z 500.28 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (3 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 494.38 GB disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (9.17 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (5.11 GB used) disk3s3 - Recovery (APFS) [Recovery] (799 MB used) disk3s4 - Update (APFS) (4 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (290.48 GB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (803 MB used) disk2s2 - Update (APFS) (29 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 504 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 504 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 3 MB Shared values Size: 524 MB Free: 504 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.17 GB Shared values Size: 494.38 GB Free: 188.67 GB Available: 199.17 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 5.11 GB Shared values Size: 494.38 GB Free: 188.67 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 4 MB Shared values Size: 494.38 GB Free: 188.67 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 290.48 GB Shared values Size: 494.38 GB Free: 188.67 GB Available: 199.17 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 494.38 GB Free: 188.67 GB Network: Interface en4: Ethernet Adapter (en4) Interface en5: Ethernet Adapter (en5) Interface en6: Ethernet Adapter (en6) Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax System Software: macOS Ventura 13.5.1 (22G90) Time since boot: About an hour Notifications: MacKeeper Info.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Security Updates: Disabled Antivirus software: MacKeeper Unsigned Files: Launchd: ~/Library/LaunchAgents/com.mackeeper.MacKeeperBannerNotificationService.plist Executable: /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/Library/LaunchAgents/MacKeeperBannerNotificationService.app/Contents/MacOS/MacKeeperBannerNotificationService Launchd: /Library/LaunchAgents/Old/com.fileopen.Broker.plist Executable: /Library/Application Support/FileOpen/Services/FileOpenBroker.app/Contents/MacOS/FileOpenBroker Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.mackeeper.MacKeeperAlertNotificationService.plist Executable: /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/Library/LaunchAgents/MacKeeperAlertNotificationService.app/Contents/MacOS/MacKeeperAlertNotificationService Plugin: /Library/Internet Plug-Ins/o1dbrowserplugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Apps: 1 Applications: 545 apps 93 x86-only apps 4 unsigned apps System Extensions: [Running] MacKeeper Real-time Protection - version 6.4 (KROMTECH ALLIANCE CORP. - 2023-08-25) Application: /Applications/MacKeeper.app - version 6.4 (KROMTECH ALLIANCE CORP. - 2023-08-25) Description: MacKeeper Real-time Protection Kernel Extensions: /Applications/MacKeeper.app [Not Loaded] KAuthSecurityService.kext - com.mackeeper.KAuthSecurityService (KROMTECH ALLIANCE CORP., 1.0 - SDK 11) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (Seiko Epson Corporation, 3.3.1) [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (Dropbox, Inc., 1.16.0 - SDK 12) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.1.0) [Not Loaded] hp_psa640_io_enabler.kext - com.hp.hpio.hp_psa640_io_enabler (1.1.0) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.3) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.3.1) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.3.1) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.5.2) [Not Loaded] hp_Inkjet2_io_enabler.kext - com.hp.print.hpio.Inkjet2.kext (3.3.1) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (3.1.3) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (3.3.3) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.5.1) [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (1.5.2) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.3.1) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.2.1) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.3.1) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.3.1) [Not Loaded] hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (1.3.1) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (3.5.2) [Not Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (Paragon Software GmbH, 15.8.149 - SDK 10.10) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (Canon Inc., 10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 192 Apple tasks [Running] 155 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 197 Apple tasks [Running] 177 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-08-18) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-08-18) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.apple.installer.cleanupinstaller.plist (Not signed - installed 2023-08-18) Executable: /macOS Install Data/Locked Files/cleanup_installer [Not Loaded] com.apple.installer.osmessagetracing.plist (Not signed - installed 2023-08-18) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Not Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2023-08-23) Executable: /Library/Application Support/Citrix Receiver/ctxusbd [Not Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2023-08-23) Executable: /Library/Application Support/Citrix Receiver/ctxusbd [Not Loaded] com.citrix.ctxworkspaceupdater.plist (Citrix Systems, Inc. - installed 2023-08-23) Executable: /Library/Application Support/Citrix Receiver/ctxworkspaceupdater [Not Loaded] com.citrix.ctxworkspaceupdater.plist (Citrix Systems, Inc. - installed 2023-08-23) Executable: /Library/Application Support/Citrix Receiver/ctxworkspaceupdater [Not Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2023-08-18) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIODaemon.app/Contents/MacOS/RemotePrintIODaemon [Not Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2023-08-18) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Running] com.mackeeper.AntiVirus.plist (KROMTECH ALLIANCE CORP. - installed 2023-08-25) Command: /Applications/MacKeeper.app/Contents/Library/LaunchDaemons/AntiVirus.app/Contents/MacOS/AntiVirus '/Library/Application Support/MacKeeper/AVDaemon Support' 6.4 generation5 [Loaded] com.mackeeper.MacKeeper.MacKeeperPrivilegedHelper.plist (KROMTECH ALLIANCE CORP. - installed 2023-08-18) Executable: /Library/PrivilegedHelperTools/com.mackeeper.MacKeeper.MacKeeperPrivilegedHelper [Running] com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist (KROMTECH ALLIANCE CORP. - installed 2023-08-18) Executable: /Library/Application Support/MacKeeper/MacKeeperATd [Running] com.mackeeper.MacKeeperPrivilegedHelper.plist (KROMTECH ALLIANCE CORP. - installed 2023-08-25) Executable: /Library/PrivilegedHelperTools/com.mackeeper.MacKeeperPrivilegedHelper [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-08-21) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-08-21) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-08-21) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-08-21) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2023-08-18) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-08-21) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-08-21) [Not Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2023-08-18) Executable: /Library/PrivilegedHelperTools/com.paragon-software.installer [Not Loaded] com.paragon-software.ntfs.loader.plist (Paragon Software GmbH - installed 2023-08-18) Command: /sbin/kextload /Library/Extensions/ufsd_NTFS.kext [Not Loaded] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2023-08-18) Executable: /Library/Application Support/Paragon Software/com.paragon-software.ntfsd [Not Loaded] com.zoomsupport.InstallationHelper.plist (ZoomSupport Limited - installed 2023-08-18) Executable: /Library/PrivilegedHelperTools/com.zoomsupport.InstallationHelper [Not Loaded] com.zoomsupport.ZoomDiagnosticsHelper.plist (ZoomSupport Limited - installed 2023-08-18) Executable: /Library/PrivilegedHelperTools/com.zoomsupport.ZoomDiagnosticsHelper [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-08-24) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-08-24) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-08-18) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2023-08-18) Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2022-11-03) Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac [Not Loaded] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2023-08-18) Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper [Not Loaded] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2022-01-12) Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper [Not Loaded] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2023-08-18) Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords [Not Loaded] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2022-11-03) Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords [Not Loaded] com.citrix.safariadapter.plist (Citrix Systems, Inc. - installed 2023-08-18) Executable: /Library/Application Support/Citrix Receiver/SafariAdapter.app/Contents/MacOS/SafariAdapter [Not Loaded] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2023-08-18) Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent [Not Loaded] com.epson.RemotePrintIOHelper.plist (Seiko Epson Corporation - installed 2023-08-18) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIOHelper.app/Contents/MacOS/RemotePrintIOHelper [Not Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2023-08-18) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Not Loaded] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2023-08-18) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Not Loaded] com.epson.pma.launcher.plist (Not signed - installed 2023-08-18) Command: /Applications/Epson Software/Epson Ink Replenishment Agent.app/Contents/MacOS/pma.app/Contents/MacOS/pma --pmaalaunchd [Not Loaded] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2023-08-18) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Not Loaded] com.fileopen.Broker.plist (Not signed - installed 2023-08-18) Executable: /Library/Application Support/FileOpen/Services/FileOpenBroker.app/Contents/MacOS/FileOpenBroker [Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-08-18) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Not Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-08-18) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-08-21) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-08-21) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-08-12) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-08-21) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2023-08-18) Executable: /Library/Application Support/Paragon Software/com.paragon-software.ntfs.notification-agent.app/Contents/MacOS/NotificationAgent User Launch Agents: [Not Loaded] com.bluejeansnet.BlueJeansHelper.plist (Not signed - installed 2019-10-16) Executable: /Applications/BlueJeans.app/Contents/Resources/daemon/BlueJeansHelper.app/Contents/MacOS/BlueJeansHelper [Not Loaded] com.bluejeansnet.BlueJeansMenu.plist (Not signed - installed 2019-10-16) Executable: /Applications/BlueJeans.app/Contents/Resources/menulet/BlueJeansMenu.app/Contents/MacOS/BlueJeansMenu [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-07-27) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-03-15) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Not Loaded] com.epson.epsvcp.plist (Not signed - installed 2022-09-02) Executable: /Library/Caches/Epson/Service Plan/epsvcp.app/Contents/MacOS/epsvcp [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-08-25) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-08-25) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Not Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2023-08-18) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate [Running] com.mackeeper.MacKeeper-Info.plist (KROMTECH ALLIANCE CORP. - installed 2023-08-25) Executable: /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/Library/LaunchAgents/MacKeeper Info.app/Contents/MacOS/MacKeeper Info [Loaded] com.mackeeper.MacKeeper-Reminder.plist (KROMTECH ALLIANCE CORP. - installed 2023-08-25) Executable: /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/Library/LaunchAgents/MacKeeper Reminder.app/Contents/MacOS/MacKeeper Reminder [Running] com.mackeeper.MacKeeperAgent.plist (KROMTECH ALLIANCE CORP. - installed 2023-08-25) Executable: /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/MacOS/MacKeeperAgent [Loaded] com.mackeeper.MacKeeperAlertNotificationService.plist (Not signed - installed 2021-03-08) Executable: /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/Library/LaunchAgents/MacKeeperAlertNotificationService.app/Contents/MacOS/MacKeeperAlertNotificationService [Loaded] com.mackeeper.MacKeeperBannerNotificationService.plist (Not signed - installed 2021-03-08) Executable: /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/Library/LaunchAgents/MacKeeperBannerNotificationService.app/Contents/MacOS/MacKeeperBannerNotificationService [Not Loaded] com.privatewifi.privatewifigui.plist (Not signed - installed 2012-11-17) Executable: /Applications/PrivateWiFi.app/Contents/MacOS/PrivateWiFi [Not Loaded] local.launch.signiantapp.plist (Not signed - installed 2019-08-14) Command: open --hide -a '/Volumes/S*******************4/Signiant App.app' --args --checkRunning User Login Items: [Loaded] Dropbox (Dropbox, Inc. - installed 2023-08-13) Application /Applications/Dropbox.app [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2021-03-19) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-08-21) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-08-21) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] ZoomDiagnosticsAgent (Clario Tech Limited - installed 2023-06-15) Modern Login Item /Applications/ZoomDiagnostics.app/Contents/Library/LoginItems/ZoomDiagnosticsAgent.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2023-08-18) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app [Not Loaded] StartupHelper (Seiko Epson Corporation - installed 2023-08-18) Modern Login Item /Library/Printers/EPSON/Fax/Utility/Fax Receive Monitor.app/Contents/Library/LoginItems/StartupHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2023-08-18) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app App Extensions: Safari extensions: MacKeeper StopAd Icon - /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app ABP Control Panel - /Applications/Adblock Plus.app File providers: Dropbox - /Applications/Dropbox.app OneDrive File Provider - /Applications/OneDrive.app Share services: Dropbox Transfer - /Applications/Dropbox.app OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Dropbox Finder Extension - /Applications/Dropbox.app Ad-blockers: MacKeeper StopAd Tracker Base - /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app MacKeeper StopAd Second Ad Base - /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app ABP - /Applications/Adblock Plus.app MacKeeper StopAd First Ad Base - /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator com.adobe.illustrator.ai-image *.ai public.text org.oasis-open.opendocument.spreadsheet *.ods org.oasis-open.opendocument.presentation *.odp com.adobe.encapsulated-postscript *.eps Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-26) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-06-26) o1dbrowserplugin: 5.41.3.0 (? - installed 2015-12-16) SharePointBrowserPlugin: 14.6.8 (? - installed 2016-09-28) googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11) Silverlight: 5.1.50901.0 (? - installed 2017-01-20) JavaAppletPlugin: (?) Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) 3rd Party System settings: ParagonNTFS (Paragon Software GmbH - installed 2021-03-01) Toolkit (Seagate Technologies LLC - installed 2023-08-18) Backup: Time Machine information is limited without Full Disk Access Destinations: S***********************e [Local] (Last used) 5 local snapshots Oldest local snapshot: 2023-08-24 10:21:17 Last local snapshot: 2023-08-24 14:23:31 Performance: System Load: 1.78 (1 min ago) 1.46 (5 min ago) 1.58 (15 min ago) Nominal I/O usage: 0.03 MB/s File system: 9.49 seconds Write speed: 3344 MB/s Read speed: 3003 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 16.74 % (Etresoft, Inc.) WindowServer 10.66 % (Apple) kernel_task 4.37 % (Apple) launchd 2.90 % (Apple) ps (5) 1.10 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.04 GB (Etresoft, Inc.) AntiVirus 796 MB (KROMTECH ALLIANCE CORP.) Google Chrome Helper (Renderer) (5) 684 MB (Google LLC) Google Chrome 548 MB (Google LLC) com.apple.WebKit.WebContent (2) 327 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 747 KB / 421 KB (Apple) com.apple.WebKit.Networking 159 KB / 185 KB (Apple) apsd 74 KB / 150 KB (Apple) rapportd 42 KB / 23 KB (Apple) AMPLibraryAgent 49 KB / 8 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) Google Chrome 0 (Google LLC) AntiVirus 0 (KROMTECH ALLIANCE CORP.) Google Chrome Helper (GPU) 0 (Google LLC) launchd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.82 GB Used RAM: 7.85 GB Cached files: 4.33 GB Available RAM: 8.15 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-07-14 macOS 13.4 (13.4) 2023-07-14 Setup macOS Recovery Dependencies (202103122236) 2023-07-14 MobileAssets (1.0.0.0.1645860813) 2023-07-14 MAContent10_AssetPack_0048_AlchemyPadsDigitalHolyGhost (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0310_UB_DrumMachineDesignerGB (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0312_UB_UltrabeatKitsGBLogic (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0314_AppleLoopsHipHop1 (2.1.0.0) 2023-07-14 MAContent10_AssetPack_0315_AppleLoopsElectroHouse1 (2.1.0.0) 2023-07-14 MAContent10_AssetPack_0316_AppleLoopsDubstep1 (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0317_AppleLoopsModernRnB1 (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0320_AppleLoopsChillwave1 (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0321_AppleLoopsIndieDisco (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0322_AppleLoopsDiscoFunk1 (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0323_AppleLoopsVintageBreaks (2.1.0.0) 2023-07-14 MAContent10_AssetPack_0324_AppleLoopsBluesGarage (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0325_AppleLoopsGarageBand1 (2.1.0.0) 2023-07-14 MAContent10_AssetPack_0354_EXS_PianoSteinway (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0357_EXS_BassAcousticUprightJazz (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0358_EXS_BassElectricFingerStyle (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0371_EXS_GuitarsAcoustic (3.0.0.0) 2023-07-14 MAContent10_AssetPack_0375_EXS_GuitarsVintageStrat (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0482_EXS_OrchWoodwindAltoSax (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0484_EXS_OrchWoodwindClarinetSolo (3.0.0.0) 2023-07-14 MAContent10_AssetPack_0487_EXS_OrchWoodwindFluteSolo (3.0.0.0) 2023-07-14 MAContent10_AssetPack_0491_EXS_OrchBrass (3.0.0.0) 2023-07-14 MAContent10_AssetPack_0509_EXS_StringsEnsemble (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0536_DrummerClapsCowbell (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0537_DrummerShaker (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0538_DrummerSticks (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0539_DrummerTambourine (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0540_PlugInSettingsGB (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0554_AppleLoopsDiscoFunk2 (2.1.0.0) 2023-07-14 MAContent10_AssetPack_0557_IRsSharedAUX (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0560_LTPBasicPiano1 (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0593_DrummerSoCalGBLogic (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0597_LTPChordTrainer (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0598_LTPBasicGuitar1 (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0615_GBLogicAlchemyEssentials (2.0.0.0) 2023-07-14 MAContent10_AssetPack_0637_AppleLoopsDrummerKyle (3.1.0.0) 2023-07-14 MAContent10_AssetPack_0646_AppleLoopsDrummerElectronic (3.1.0.0) 2023-07-14 MAContent10_AssetPack_0806_PlugInSettingsGBLogic (2.0.0.0) 2023-07-14 GarageBand (10.4.8) 2023-07-14 iMovie (10.3.5) 2023-07-14 Keynote (13.0) 2023-07-14 Numbers (13.0) 2023-07-14 Pages (13.0) 2023-08-18 XProtectPlistConfigData (2169) 2023-08-18 MRTConfigData (1.93) 2023-08-18 XProtectPayloads (108) 2023-08-19 Microsoft AutoUpdate (4.62.23081101) 2023-08-19 Microsoft OneNote (16.76.23081101) 2023-08-19 Microsoft Excel (16.76.23081101) 2023-08-19 Microsoft PowerPoint (16.76.23081101) 2023-08-19 Microsoft Teams (1.00.611156) 2023-08-19 Microsoft Word (16.76.23081101) 2023-08-21 Microsoft Office for Mac License Removal Tool 2.7 2023-08-21 Microsoft 365 and Office for Mac (16.76.23081101) 2023-08-23 Citrix Workspace (22.01.0) 2023-08-24 macOS 13.5.1 (13.5.1) 2023-08-24 RosettaUpdateAuto (1.0.0.0.1.1690975885) 2023-08-24 Zoom (5.15.10.21826) Clean up: /Library/LaunchDaemons/Old/com.apple.installer.cleanupinstaller.plist /macOS Install Data/Locked Files/cleanup_installer Executable not found /Library/LaunchAgents/Old/com.epson.pma.launcher.plist /Applications/Epson Software/Epson Ink Replenishment Agent.app/Contents/MacOS/pma.app/Contents/MacOS/pma Executable not found ~/Library/LaunchAgents/Old/com.epson.epsvcp.plist /Library/Caches/Epson/Service Plan/epsvcp.app/Contents/MacOS/epsvcp Executable not found ~/Library/LaunchAgents/Old/com.privatewifi.privatewifigui.plist /Applications/PrivateWiFi.app/Contents/MacOS/PrivateWiFi Executable not found ~/Library/LaunchAgents/Old/local.launch.signiantapp.plist /Volumes/S*******************4/Signiant App.app Executable not found ~/Library/LaunchAgents/Old/com.bluejeansnet.BlueJeansHelper.plist /Applications/BlueJeans.app/Contents/Resources/daemon/BlueJeansHelper.app/Contents/MacOS/BlueJeansHelper Executable not found ~/Library/LaunchAgents/Old/com.bluejeansnet.BlueJeansMenu.plist /Applications/BlueJeans.app/Contents/Resources/menulet/BlueJeansMenu.app/Contents/MacOS/BlueJeansMenu Executable not found Diagnostics Information (past 7-30 days): 2023-08-25 16:09:15 MacKeeper.app - High CPU Use (8 times) Executable: /Applications/MacKeeper.app End of report