EtreCheckPro version: 6.3.1 (6D012) Report generated: 2020-10-24 22:46:05 Download EtreCheckPro from https://etrecheck.com Runtime: 15:25 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This machine has a hard drive that appears to be failing. Software performance problems - Software seems to be causing performance problems. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system. USB 2.0 hub - You have USB 3.0 drives connected to a USB 2.0 hub. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: iMac (27-inch, Late 2013) iMac Model: iMac14,2 3.20 GHz Quad-Core Intel Core i5 (i5-4570) CPU: 4-core 32 RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 BANK 0/DIMM1 - 8 GB DDR3 1600 BANK 1/DIMM1 - 8 GB DDR3 1600 Video Information: NVIDIA GeForce GT 755M - VRAM: 1 GB iMac 2300 x 1294 Asus Links 1440 x 900 Asus Rechts 1440 x 900 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Fusion Drive] 120.99 GB disk2 - old (Journaled HFS+) 405.62 GB (402.91 GB used) disk0s3 - Boot OS X (Journaled HFS+) 134 MB disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [Fusion Drive] 290.49 GB disk2 - old (Journaled HFS+) 405.62 GB (402.91 GB used) disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk1s4 [APFS Container] 708.08 GB disk3 [APFS Virtual drive] 708.08 GB (Shared by 5 volumes) disk3s1 - n***********s (APFS) [APFS Virtual drive] (Shared - 396.90 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 91 MB used) disk3s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk3s4 - VM (APFS) [APFS VM] (Shared - 17.18 GB used) disk3s5 - nw (APFS) (Shared - 11.59 GB used) disk4 - LaCie P9233 4.00 TB External USB 5 Gbit/s USB disk4s1 - EFI [EFI] 315 MB disk4s2 - M*****************p (Journaled HFS+) 2.50 TB (626.92 GB used) disk4s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk4s4 - g********s (Journaled HFS+) 1.50 TB (1.15 TB used) disk5 - TOSHIBA DT01ACA100 1.00 TB External USB 480 Mbit/s USB disk5s1 - B*******************s (Journaled HFS+) 1.00 TB (286.27 GB used) Mounted Volumes: disk2 - old 405.62 GB (402.91 GB used, 2.71 GB free) Journaled HFS+ Mount point: /Volumes/old disk3s1 - n***********s [APFS Virtual drive] 708.08 GB (Shared - 396.90 GB used, 289.83 GB available, 281.61 GB free) APFS Mount point: /System/Volumes/Data disk3s3 - Recovery [Recovery] 708.08 GB (Shared - 529 MB used, 281.61 GB free) APFS Mount point: /Volumes/Recovery disk3s4 - VM [APFS VM] 708.08 GB (Shared - 17.18 GB used, 281.61 GB free) APFS Mount point: /private/var/vm disk3s5 - nw 708.08 GB (Shared - 11.59 GB used, 289.83 GB available, 281.61 GB free) APFS Mount point: / Read-only: Yes disk4s2 - M*****************p 2.50 TB (626.92 GB used, 1.87 TB free) Journaled HFS+ Mount point: /Volumes/M*****************p Owners enabled: No disk4s4 - g********s 1.50 TB (1.15 TB used, 349.45 GB free) Journaled HFS+ Mount point: /Volumes/g********s disk5s1 - B*******************s 1.00 TB (286.27 GB used, 713.93 GB free) Journaled HFS+ Mount point: /Volumes/B*******************s Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface en7: iPad Interface en5: iPhone iCloud Quota: 2.09 GB available System Software: macOS Catalina 10.15.7 (19H2) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 17 Notifications: EtreCheckPro.app one notification EtreCheck.app 2 notifications Little Snitch Agent.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist Executable: /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/OSX -imac/INTERNET en communicatie/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist Executable: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.rogueamoeba.instanton-agent.plist Executable: /Library/Audio/Plug-Ins/HAL/InstantOn.driver/Contents/MacOS/instanton-agent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.bombich.ccchelper.plist Executable: /Library/PrivilegedHelperTools/com.bombich.ccchelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.aelwriter.plist Executable: /usr/sbin/AELWriter Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.filemaker.fms.plist Executable: /Library/FileMaker Server/Database Server/bin/fmserver_helperd -d Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.cleverfiles.cfbackd.plist Executable: /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.spotify.webhelper.plist Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/ws.agile.1PasswordAgent.plist Executable: ~/Library/Application Support/1Password/Agent/1PasswordAgent.app/Contents/MacOS/1PasswordAgent Details: Exact match found in the legitimate list - probably OK Login Item: ~/Desktop/FoscamVMS.app/Contents/Library/LoginItems/VMS Helper.app Login Item: /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app Plugin: ~/Library/Internet Plug-Ins/VerifiedDownloadPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/Java Applet.plugin Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Preference Pane: /Library/PreferencePanes/Hosts.prefPane Preference Pane: /Library/PreferencePanes/Perian.prefPane Apps: 41 32-bit Applications: 84 32-bit apps Kernel Extensions: /Library/Extensions [Loaded] LittleSnitch.kext (4.5.2 - SDK 10.11) [Not Loaded] LaCieScsiType00.kext (1.2.13 - SDK 10.5) [Not Loaded] DymoUsbPrinterClassDriver.kext (1.1 - SDK 10.14) [Not Loaded] BoulderScsi.kext (1.0.0d1) [Not Loaded] JabraUSB.kext (1.0.0 - SDK 10.11) [Not Loaded] PdaNetDrv.kext (1.0.0d1) [Not Loaded] Missing Sync Classic Seize.kext (1.0.0) [Not Loaded] VirtualPCNetworking.kext (7.0.0) [Not Loaded] VirtualPCOSServices.kext (7.0.0) [Not Loaded] OvolabPhlink.kext (1.0) [Not Loaded] Pen Tablet.kext (Pen Tablet 5.2.0-5) [Not Loaded] TelestreamAudio.kext (1.0.5 - SDK 10.6) [Not Loaded] org.pqrs.driver.Karabiner.VirtualHIDDevice.kext (4.4.0 - SDK 10.12) /Volumes/M*****************p/A**********s/O*******c/Trim Enabler.app [Not Loaded] TrimEnabler.kext (1.0 - SDK 10.10) /Volumes/M*****************p/A**********s/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext (14.0.1 45154 - SDK 10.9) [Not Loaded] prl_netbridge.kext (14.0.1 45154 - SDK 10.9) [Not Loaded] prl_usb_connect.kext (14.0.1 45154 - SDK 10.9) [Not Loaded] prl_vnic.kext (14.0.1 45154 - SDK 10.9) Startup Items: M-Audio Firmware Loader Path: /Library/StartupItems/M-Audio Firmware Loader System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 165 Apple tasks [Running] 132 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 176 Apple tasks [Running] 128 Apple tasks Launch Agents: [Running] at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2020-06-06) [Running] at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2020-06-06) [Not Loaded] com.abnamro.becwssvr.plist (Euro-Smartict B.V. - installed 2020-03-20) [Not Loaded] com.abnamro.becwsupa.plist (Euro-Smartict B.V. - installed 2020-03-20) [Running] com.dymo.dls.webservice.plist (Sanford, L.P. - installed 2019-12-05) Launch Daemons: [Running] at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2020-06-06) [Loaded] com.apple.aelwriter.plist (? 761c7cf9 - installed 2010-02-18) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-06-02) [Loaded] com.bombich.ccchelper.plist (? bc948f55 - installed 2020-03-14) [Running] com.cleverfiles.cfbackd.plist (? 65468217 - installed 2015-12-26) [Running] com.dymo.pnpd.plist (Sanford, L.P. - installed 2019-12-05) [Other] com.filemaker.fms.plist (? 5b717cf2 - installed 2012-06-11) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2019-02-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-02-16) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-11) [Loaded] com.rogueamoeba.instanton-agent.plist (? c3a85319 - installed 2015-07-31) [Running] com.tclementdev.timemachineeditor.scheduler.plist (Thomas CLEMENT - installed 2020-10-04) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2015-12-29) [Loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist (Julien Ramseier - installed 2014-12-17) [Loaded] org.cindori.SenseiTool.plist (Oskar Groth - installed 2015-12-09) [Loaded] org.cindori.TEAuth.plist (Oskar Groth - installed 2015-12-09) [Running] org.pqrs.karabiner.karabiner_grabber.plist (Fumihiko Takayama - installed 2017-03-19) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-09-07) [Other] com.apple.SafariBookmarksSyncer.plist (? 0 - installed 2008-12-18) [Running] com.c-command.SpamSieve.LaunchAgent.plist (C-Command Software, LLC - installed 2020-08-26) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2019-08-11) [Other] com.spotify.webhelper.plist (? 0 - installed 2014-11-12) [Running] com.srib.pssddaemon.plist (Samsung Electronics - installed 2017-10-25) [Not Loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (? 0 - installed 2015-02-12) [Other] ws.agile.1PasswordAgent.plist (? 0 - installed 2013-10-29) User Login Items: [Not Loaded] 1KeyboardHelper (App Store - installed 2015-02-28) Modern Login Item /Applications/1Keyboard.app/Contents/Library/LoginItems/1KeyboardHelper.app [Running] 2BUA8C4S2C.com.agilebits.onepassword4-helper (AgileBits Inc. - installed 2020-09-26) Modern Login Item /Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app [Running] Box Sync (Box, Inc. - installed 2020-09-23) Application /Applications/Box Sync.app [Running] N4RA379GBW.com.busymac.busycal3.alarm (Busy Apps FZE - installed 2020-09-14) Modern Login Item /Applications/BusyCal.app/Contents/Library/LoginItems/N4RA379GBW.com.busymac.busycal3.alarm.app [Not Loaded] CCC User Agent (? - installed 2020-02-08) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Running] Dropbox (Dropbox, Inc. - installed 2020-10-23) Application /Applications/Dropbox.app [Not Loaded] LaunchHelper (App Store - installed 2019-08-03) Modern Login Item /Applications/FreeChat.app/Contents/Library/LoginItems/LaunchHelper.app [Not Loaded] LyricsXHelper (App Store - installed 2020-10-06) Modern Login Item /Applications/LyricsX.app/Contents/Library/LoginItems/LyricsXHelper.app [Not Loaded] NetworkStrengthHelper (App Store - installed 2017-01-02) Modern Login Item /Applications/Network Strength.app/Contents/Library/LoginItems/NetworkStrengthHelper.app [Not Loaded] NordVPNLauncher (App Store - installed 2020-09-27) Modern Login Item /Applications/NordVPN IKE.app/Contents/Library/LoginItems/NordVPNLauncher.app [Running] PopChar (Ergonis Software GmbH - installed 2018-10-22) Application /Applications/OSX -imac/TOOLS/FONT/PopChar.app [Not Loaded] Spider Login Helper (App Store - installed 2018-11-25) Modern Login Item /Applications/Spider.app/Contents/Library/LoginItems/Spider Login Helper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-10-06) Modern Login Item /Applications/WhatsApp.localized/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] Evernote Helper (Evernote - installed 2019-12-23) Modern Login Item ~/Desktop/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (Evernote - installed 2019-12-23) Modern Login Item ~/Desktop/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] VMS Helper (? - installed 2019-02-28) Modern Login Item ~/Desktop/FoscamVMS.app/Contents/Library/LoginItems/VMS Helper.app [Not Loaded] Trello Login Helper (App Store - installed 2020-07-25) Modern Login Item ~/Desktop/afval oud?/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Loaded] CardhopLauncher (Flexibits Inc. - installed 2020-09-16) Modern Login Item ~/Downloads/Cardhop.app/Contents/Library/LoginItems/CardhopLauncher.app [Not Loaded] DashlaneAgent (Dashlane - installed 2020-08-10) Modern Login Item /Volumes/M*****************p/A**********s/Dashlane.app/Contents/Library/LoginItems/DashlaneAgent.app [Not Loaded] AuroraWakeupHelper (One Periodic Inc. - installed 2013-11-19) Modern Login Item /Volumes/M*****************p/A**********s/O*******c/T***S/D***********s/Aurora.app/Contents/Library/LoginItems/AuroraWakeupHelper.app [Not Loaded] RectangleLauncher (Ryan Hanson - installed 2020-06-28) Modern Login Item /Volumes/M*****************p/A**********s/Rectangle.app/Contents/Library/LoginItems/RectangleLauncher.app [Not Loaded] DashlaneAutoStartHelper (Dashlane - installed 2020-08-23) Modern Login Item /Volumes/M*****************p/_************t/2*****************************8/A**********s/Dashlane.app/Contents/Library/LoginItems/DashlaneAutoStartHelper.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-05-23) FlashPlayer-10.6: 32.0.0.414 (Adobe Inc. - installed 2020-08-11) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-08-21) DYMO NPAPI Addin: 1.0 (Sanford, L.P. - installed 2019-12-05) AdobePDFViewer: 20.012.20043 (Adobe Systems, Inc. - installed 2020-08-21) Flash Player: 32.0.0.414 (Adobe Inc. - installed 2020-08-11) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-16) DYMO Safari Addin: (Sanford, L.P. - installed 2019-12-05) Audio Plug-ins: InstantOn: 8.1.0 (? - installed 2015-07-31) Safari Extensions: Bitwarden (8bit Solutions LLC - installed 2020-10-21) Open in Internet Explorer (Parallels International GmbH - installed 2018-09-07) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-07-25) Hosts (? - installed 2012-09-11) Perian (? - installed 2011-07-23) SwitchResX (Stephane Madrau - installed 2020-08-25) Backup: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Destinations: g********s [Local] (Last used) Total size: 1.50 TB Total number of backups: 63 Oldest backup: 2020-03-17 08:10:13 Last backup: 2020-10-23 21:01:24 3 local snapshots Oldest local snapshot: 2020-10-23 21:00:31 Last local snapshot: 2020-10-24 22:00:51 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.27 (1 min ago) 2.22 (5 min ago) 2.22 (15 min ago) Nominal I/O speed: 0.09 MB/s File system: 121.36 seconds (timed out) Write speed: 52 MB/s Read speed: 65 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 8 % Idle: 85 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 22.10 % (Apple) kernel_task 6.77 % (Apple) Finder 6.44 % (Apple) EtreCheckPro 5.78 % (Etresoft, Inc.) DesktopServicesHelper 1.60 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) mds_stores 2.08 GB (Apple) com.apple.WebKit.WebContent (5) 991 MB (Apple) MTLCompilerService (5) 771 MB (Apple) EtreCheckPro 757 MB (Etresoft, Inc.) Safari 685 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 774 KB / 223 KB (Apple) usbmuxd 134 KB / 161 KB (Apple) Dropbox 121 KB / 155 KB (Dropbox, Inc.) apsd 57 KB / 129 KB (Apple) rapportd 4 KB / 6 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 9 (Apple) Finder 6 (Apple) backupd 1 (Apple) Box Sync 1 (Box, Inc.) Box Sync Monitor 1 (Box, Inc.) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 13.03 GB Used RAM: 12.73 GB Cached files: 6.24 GB Available RAM: 19.27 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-09-26 1Password (6.8.9) 2020-09-27 macOS Catalina 10.15.7-update 2020-09-27 NordVPN IKE (5.8.0) 2020-09-27 Keynote (10.0) 2020-09-27 Pages (10.0) 2020-09-27 iMovie (10.1.16) 2020-09-27 Numbers (10.0) 2020-09-27 DYMO Label v.8 (1.0) 2020-09-30 Mobiel apparaat (1.0.0.0) 2020-10-04 Mactracker (7.9.6) 2020-10-06 LyricsX (1.5.6) 2020-10-06 WhatsApp (2.2039.9) 2020-10-11 Microsoft Teams (1.00.324758) 2020-10-14 TimeMachineEditor (5.1.6) 2020-10-24 EtreCheck (5.6.2) 2020-10-24 XProtectPlistConfigData (2133) 2020-10-24 MRTConfigData (1.67) Clean up: ~/Library/LaunchAgents/ws.agile.1PasswordAgent.plist ~/Library/Application Support/1Password/Agent/1PasswordAgent.app/Contents/MacOS/1PasswordAgent Executable not found ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient Executable not found /Library/LaunchDaemons/com.filemaker.fms.plist /Library/FileMaker Server/Database Server/bin/fmserver_helperd Executable not found ~/Library/LaunchAgents/com.spotify.webhelper.plist ~/Library/Application Support/Spotify/SpotifyWebHelper Executable not found End of report