EtreCheck version: 5.6.2 (5220) Report generated: 2020-10-17 14:10:14 Download EtreCheck from https://etrecheck.com Runtime: 7:54 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: Beachballing; Everything running slow; Safari will not open with Ethernet connection but will open with Wi-Fi . Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Safe mode - This computer is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) iMac Model: iMac16,2 3.3 GHz Intel Core i7 (i7-5775R) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 874.25 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1 - APPLE HDD ST2000LM003 2.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 874.25 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk3 - G-DRIVE USB 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - G*********B (Journaled HFS+) 4.00 TB (3.56 TB used) disk3s3 - G*********S (MS-DOS FAT32) 4.08 GB disk4 - WD My Book 1234 3.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - W*******k (Journaled HFS+) 3.00 TB (1.44 TB used) Mounted Volumes: disk2s1 - Macintosh HD 2.12 TB (Shared - 874.25 GB used, 1.25 TB available, 1.24 TB free) APFS Mount point: / disk2s4 - VM [APFS VM] 2.12 TB (Shared - 2.15 GB used, 1.24 TB free) APFS Mount point: /private/var/vm disk3s2 - G*********B 4.00 TB (3.56 TB used, 439.58 GB free) Journaled HFS+ Mount point: /Volumes/G*********B disk4s2 - W*******k 3.00 TB (1.44 TB used, 1.56 TB free) Journaled HFS+ Mount point: /Volumes/W*******k Network: Interface en0: Ethernet Proxy Auto Discovery Interface en1: AirPort 802.11 a/b/g/n/ac Proxy Auto Discovery Interface en6: iPod Interface en5: iPhone Interface fw0: Thunderbolt FireWire Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS Mojave 10.14.6 (18G6032) Time since boot: Less than an hour Safe Mode: Enabled Configuration Files: /etc/hosts - Count: 18 Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple, CleanMyMac, and Malwarebytes Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.cleverfiles.cfbackd.plist Executable: /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.fitbit.fitbitd.plist Executable: /usr/local/bin/fitbitd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Preference Pane: /Library/PreferencePanes/MacFUSE.prefPane Apps: 44 32-bit Applications: 80 32-bit apps Kernel Extensions: /Applications/MacX Video Converter Pro.app GoodSysAudioCapture.kext (1.0 - SDK 10.10) /Library/Application Support/Malwarebytes/MBAM/Kext MB_MBAM_Protection.kext (4.5 - SDK 10.11) /Library/Extensions OlympusDSCSCSIDriver.kext (3.2.0 - SDK 10.11) kudstplink.kext (2.16 - SDK 10.9) /System/Library/Extensions Belcarra.USBLAN_netpart.kext (3.1.1 - SDK 10.6) Belcarra.USBLAN_usbpart.kext (3.1.1 - SDK 10.6) RemoteControl.USBLAN_usbpart.kext (3.1.1 - SDK 10.7) fabio.kext (1.0) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 184 Apple tasks [Running] 100 Apple tasks System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 186 Apple tasks [Running] 108 Apple tasks Launch Agents: [Not Loaded] 6H4HRTU5E3.com.avast.passwords.Agent.plist (AVAST Software a.s. - installed 2020-02-06) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-12-14) [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-11) [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2020-09-22) [Not Loaded] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-07-15) [Not Loaded] com.oracle.java.Java-Updater.plist (? d81a0115 - installed 2019-04-02) Launch Daemons: [Not Loaded] 6H4HRTU5E3.com.avast.passwords.AgentXPC.plist (AVAST Software a.s. - installed 2020-02-06) [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15) [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15) [Not Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-01-27) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-09-10) [Not Loaded] com.avast.hub.schedule.plist (? a59f71fd - installed 2020-09-22) [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2020-09-22) [Not Loaded] com.cleverfiles.cfbackd.plist (? 65468217 - installed 2017-04-16) [Not Loaded] com.fitbit.fitbitd.plist (? 969bfef5 - installed 2012-06-22) [Not Loaded] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2018-07-25) [Not Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2020-01-11) [Not Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2019-08-03) [Not Loaded] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-08-25) [Not Loaded] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-07-15) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-21) [Not Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Not Loaded] com.olympus.AuthHelper2.helper.plist (Olympus Corporation - installed 2016-07-07) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-04-02) [Not Loaded] com.tclementdev.timemachineeditor.scheduler.plist (Thomas CLEMENT - installed 2020-10-04) [Not Loaded] jp.co.canon.MasterInstaller.plist (? 81ce49d7 - installed 2015-07-18) User Login Items: [Not Loaded] 1Password Extension Helper (AgileBits Inc. - installed 2020-07-12) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Not Loaded] 1Password Launcher (AgileBits Inc. - installed 2020-07-12) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] Avast Passwords Service (AVAST Software a.s. - installed 2020-02-07) Modern Login Item /Applications/Avast Passwords.app/Contents/Library/LoginItems/Avast Passwords Service.app [Not Loaded] LoginHelper (FIPLAB Ltd - installed 2020-07-01) Modern Login Item /Applications/Memory Clean 3.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2016-04-26) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2017-12-14) FlashPlayer-10.6: 32.0.0.330 (Adobe Systems, Inc. - installed 2020-03-03) EPPEX Plugin: 10.0 (? - installed 2016-09-08) Flash Player: 32.0.0.330 (Adobe Systems, Inc. - installed 2020-03-03) SharePointBrowserPlugin: 14.0.0 (? - installed 2010-08-25) GarminGpsControl: 4.2.0.0 (? - installed 2014-03-31) Silverlight: 5.1.50901.0 (? - installed 2017-12-15) JavaAppletPlugin: Java 8 Update 211 build 12 (? - installed 2019-05-27) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-04) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-10-12) AirPlay: 2.0 (Apple - installed 2020-10-12) AppleAVBAudio: 760.6 (Apple - installed 2019-08-06) BridgeAudioSP: 5.52 (Apple - installed 2020-10-12) iSightAudio: 7.7.3 (Apple - installed 2019-08-06) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: 1Password (AgileBits Inc. - installed 2020-07-12) Avast Passwords (AVAST Software a.s. - installed 2020-02-07) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-01-27) Java (? - installed 2019-05-27) MacFUSE (? - installed 2011-02-20) Backup: Time Machine information not available without Full Drive Access. 6 local snapshots Oldest local snapshot: 2020-10-16 15:11:55 Last local snapshot: 2020-10-17 13:16:52 Performance: System Load: 1.58 (1 min ago) 2.34 (5 min ago) 1.53 (15 min ago) Nominal I/O speed: 4.81 MB/s File system: 19.48 seconds Write speed: 214 MB/s Read speed: 1548 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 14 % Idle: 84 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 115.43 % (?) EtreCheck 9.04 % (App Store) trustd 0.74 % (Apple) photolibraryd 0.39 % (Apple) CalendarAgent 0.19 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 615 MB (App Store) Dock 138 MB (Apple) AppleSpell 86 MB (Apple) sharedfilelistd 75 MB (Apple) Finder 75 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 238 KB / 95 KB (?) SystemUIServer 0 B / 104 B (Apple) diagnostics_agent 0 B / 0 B (Apple) loginwindow 0 B / 0 B (Apple) dmd 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 11.36 GB Used RAM: 2.92 GB Cached files: 1.72 GB Available RAM: 13.08 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-09-22 AvastHUB 2020-09-25 Adobe Acrobat Reader DC (20.012.20048) 2020-10-02 XProtectPlistConfigData (2132) 2020-10-02 MRTConfigData (1.67) 2020-10-12 macOS Supplemental Update (10.14.6) 2020-10-12 Security Update 2020-005 (10.14.6) 2020-10-12 TimeMachineEditor 2020-10-17 EtreCheck (5.6.2) 2020-10-17 macOS Mojave (10.14.6) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report